Heat Outdoors Shadow Arch Operation and maintenance manual

Shadow Arch
Infrared Heater
Safety Instructions and Operation Manual
901790
Heat Outdoors
Unit 9, Stort Valley Industrial Estate
Stansted Road, Bishop’s Stortford
Hertfordshire, United Kingdom
CM23 2TU
www.heat-outdoors.co.uk
01279 466500
[email protected]

2Contents
Contents
Brief Introduction . . . . . . . . . . . . . . . . . 3
Important Information . . . . . . . . . . . . . . . 3
Safety Instructions . . . . . . . . . . . . . . . . . 4
Description of Parts . . . . . . . . . . . . . . . . 6
Assembly Instructions . . . . . . . . . . . . . . . 7
Operation . . . . . . . . . . . . . . . . . . . . . 9
Cleaning & maintenance . . . . . . . . . . . . . 10
Storage . . . . . . . . . . . . . . . . . . . . . 11
Technical Specication . . . . . . . . . . . . . . 11
Customer Service . . . . . . . . . . . . . . . . 11

3
Brief Introduction
Brief Introduction
Thank you for choosing our Shadow Arch Heater. This instruction manual will provide you
with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarise
yourself with all the operational aspects of your new heater.
Important Information
Please carefully read all instructions provided before using this appliance. This heater
must be installed and used as instructed.
This Operation Manual contains the important safety information, as well as some
recommendations for the correct use, installation and maintenance of
this appliance.
When operating this infrared heater observe necessary precautions, improper operation
with disregard of these precautions may result in serious injury or damge to the user,
other people or objects.
Ensure to keep this manual along with your sales receipt, and if possible, cardboard
package and packing material in case return of the unit is necessary.
• Unpack the halogen heater making sure that all the items are
present, there are no components left in the box and the heater head
is free from any packing material.
• Using the detailed diagrams follow the steps to assemble your
halogen heater.
• Do not connect the halogen heater to the electrical supply until the
assembly is complete.
• Do not connect the halogen heater to the electrical supply if any of
the components or the power cord are damaged in any way.

4Safety Instructions
Safety Instructions
Read these instructions before using.
WARNING
Potential re risk if the heater is covered by any material or positioned close to curtains
or other ammable materials.
• Only use the halogen heater on a rm solid horizontal area where the base is in
constant contact with the oor. The base MUST be bolted to the ground to ensure
the heater isn’t knocked or blown over.
• Site the heater outside or in a large open area and well away from any obstructions
such as branches or where the heater is near any objects that can be affected by
heat. Such as furniture, curtains or other inammable objects (minimum distance
0.9 metre).
• This heater is hot when in use. To avoid burns, do not let bare skin touch
hot surfaces.
• DO NOT use near bath tubs, wash areas or swimming pools.
• DO NOT use in unventilated areas
• DO NOT use where gas, petrol, paint or other inammable goods are stored.
• DO NOT push any items through, obstruct or cover the heater head.
• DO NOT position immediately above or below an electrical socket.
• DO NOT move when connected to an electrical supply and always wait for the patio
heater to cool down before storing away.
• DO NOT touch the heater head when in use.
• DO NOT leave turned on and unattended especially when children and or animals
are in the vicinity.
• Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners,
or similar coverings. Do not route the cord under furniture or appliances. Arrange
the cord away from busy areas so it will not be tripped over.
• The unit must be placed with a minimum clearance of 100cm to a wall and 30cm to
the ceiling.
• The unit operates at high temperature during operation. The unit stays hot for a
period after shut down. Potential danger will occur when touching it during
this period.
• Do not cover the unit with anything during operation or a short time after it’s
shut down.
• Do not wrap the power supply cord on the unit.
• The unit must be handled with care. Avoid vibrating or causing sudden impact.

5
Safety Instructions
• The unit must be securely grounded during operation.
• If the unit gets damaged, it must be repaired by professional electricians.
• When the power supply cord is damaged, it must be replaced by an authorised
agent or other professional to avoid danger.
• When assembling, keep clear from any board or ammable material.
• The unit must be not be operated by children or vulnerable people.
• Children and vulnerable people must be supervised at all times.
• It is not safe to install the unit by a swimming pool, in a bathroom or shower area.
• The unit is for household or commercial use only. It is not safe to use on a building
site, greenhouse, barn or stable where there’s ammable dust.
• The head of the unit is at a high temperature during operation. Unplug the unit and
wait till it cools before cleaning.
• Don’t use this unit in places where causticity or volatile air exists, i.e. dust, steam,
gas, etc.
• Don’t use this unit as a cloth, textile material or towel drier.
• Don’t use this unit as a sauna heater.
• Don’t use this unit as a room heater.
• Don’t use this unit in a place of animal propagating and raising.
• Don’t immerse this unit into water for cleaning.
• The unit should be plugged in a socket, which is easily visible and reachable.
• Two dark points may exist on the surface of the heating elements during the rst
few minutes after it is turned on. This is normal, and will not affect the performance
of the unit.

6Description of Parts
Switch
Description of Parts
Heating Module
Heater Stand
Plug
Base
Up one heating level
Down one heating level
Max heating level
Turn on heater Turn off heater

7
Assembly Instructions
1. Connect the two curved poles. Insert 3 x M6X8 screws into the corresponding
holes and tighten until secure. The cable is run through the pole and
connected once assembled to the heater head.
Assembly Instructions
Do not switch on the heater before assembly is complete.
2. Connect the curved pole assembled in the previous step to the straight pole (as
pictured). Insert 3 x M6X8 screws into the corresponding holes and tighten
until secure.
1
2
3 4
1
2
3 4

8Assembly Instructions
5. Connect the heating module to the heater stand by inserting 1 x M8X50 and 2 x
M8X10 into their corresponding holes and tighten until secure. Connect the easy-t
plug between the heating module and the heater stand and tighten.
3. Connect the poles assembled in the previous steps to the heater base. Insert
4 x M8X8 screws into the corresponding holes in the heater and tighten until
secure. Position the base and heater stand upright.
1
2
4. Bolt the base securely to the ground with the expansion screws.
1
12
3
4
5

9
Operation
Operation
• Turn on the heater and ensure the appliance works appropriately
• This patio heater has a soft start function of 33% power. 4 seconds after the heater
has been turned on, it will automatically switch to the last heating level used.
• In case of rst-time use, after 4 seconds the heater will automatically switch to
100% power.
Bluetooth Operation
The Heat Outdoors App will allow you to connect remotely to the heater from your mobile
phone and control your patio heater independently. With the app you can control the
following functions:
• Turn the heater On/Off
• Adjust the heat output between 0% - 100%
• Set a timer for auto shut-off
• Password protect connection to your heaters
• Set individual heater identication and control
Reset Button
• To reset the bluetooth password. Turn ON the heater and hold the reset button for
more than 5 seconds.
• To connect the heater and remote control. Turn the heater to STANDBY, press the
reset button for more than 5 seconds. Then, press any button the remote control. The
heater and the remote control will then be matched.
Reset button

10 Cleaning & maintenance
Cleaning & maintenance
Heater housing, grills and internal reector
• Disconnect the appliance from the power supply system.
• After the appliance has cooled down, the housing can be wiped clean with a
damp cloth.
• Do not touch the bulb element with your ngers. Stains can build up from contact
and may cause malfunction of the blub.
• Do not use any abrasive or hard cleaning products on any part of this heater.
• Do not immerse the appliance in water or other liquids.
• Wait until the unit is completely dry before use.
Cleaning of heater lamp
• Disconnect the appliance from the power supply system.
• Wipe the lamp over with a damp cloth. Ensure no detergents or cleaning uids are
used as they may cause damage to the lamp coating.
https://www.heat-outdoors.co.uk/help-desk/useful-articles/heater-and-lamp-
maintenance.html
Any maintenance or repairs should only be carried out by a qualied electrician if you’re
unsure how to do so. For further information and guidance, visit our online help articles
and videos.
Disposal
In accordance with European Directive 2001/96/EG concerning used
electrical and electronic appliances (waste electrical and electronic
equipment – WEEE), please return any electrical equipment that you will no
longer use to the collection points provided for their disposal.
This symbol indicates that the appliance cannot be treated as normal
domestic trash, but must be handed to a collection point for recycling electric and
electronic appliances.
Information concerning where the equipment can be disposed of can be obtained from
your local authority.

11
Storage
Storage
If the heater will not be used for a long period of time, store it in a cool, dry location. To
prevent dust and dirt build-up, use the original packaging to repack the heater.
Technical Specication
Ratings: 220-240V AC 50-60Hz
Power consumption: 2.5kW
Dimensions: 260x180x72 mm (HxLxW)
Net weight: 44kg
Insulation: Class 1
Ingress Rating: IP65
Customer Service
• Repairs must be carried out by authorized specialists, thus ensuring electrical safety.
• Please contact us or a suitably qualied electrician.
• Improper repairs could lead to danger to the user.
Warranty does not cover damage of failure which results from alteration, accident,
misuse, abuse, neglect, commercial use or improper maintenance. In line with our policy
of continuous product development we reserve the right to change the product and
documentation specications without notice.

Heat Outdoors
Unit 9, Stort Valley Industrial Estate
Stansted Road, Bishop’s Stortford
Hertfordshire, United Kingdom
CM23 2TU
www.heat-outdoors.co.uk
01279 466500
[email protected]