Hellenbrand Economical Water Conditioning System Series... User manual

12 Volt Electronics
Owner’s Manual
©2001-2005
Manufactured by:
HELLENBRAND, INC.
404 Moravian Valley Road
Waunakee, Wisconsin 53597
P one: 608-849-3050 • Fax [phone]
Web: www. ellenbrand.com • Email: info@ ellenbrand.com

2
OPERATING CONDITIONS
Your water conditioner as been designed to adequately
andle up to 100 grains per gallon of ardness as well as up to
2 ppm of Ferrous Bicarbonate Iron. T is is iron t at is dissolved
in an oxygen-free water supply. It is not visible to t e eye in a
fres ly drawn sample because t e water appears clear. But
upon standing in contact wit air, t e ferrous iron will become
oxidized to t e ferric state and start to precipitate as a reddis
brown floc. It can t en be seen and if allowed to remain in t e
supply will cause discolored water. In order for your conditioner
to remove t e iron, air (oxygen) must be kept from coming in
contact wit water until after it as been passed t roug t e
water conditioner. In some cases, additional equipment may be
required to treat water supplies aving special c aracteristics,
suc as: oxidized iron, iron bacteria, low pH, taste and odors, etc.
If any question s ould exist, contact your dealer.
T is conditioner is not intended to be used for treating water t at
is microbiologically unsafe or of unknown quality wit out ad-
equate disinfection before or after t e system.
T is owner’s manual is designed to assist owners and
installers wit t e operation, maintenance and installation of
your new water softener. It is our sincere ope t at t is manual
is clear, concise and elpful to bot owner and installer. We
ave included detailed instructions on general operating condi-
tions, pre-installation and installation instructions, start-up, and
timer and meter programming. We ave included a trouble-
s ooting guide, service instructions and parts diagrams to
assist you.
Owners will appreciate t e simplified, illustrated format for
operation, programming and troubles ooting. In the event that
you need professional assistance for servicing your ater
softener, please contact the dealer ho installed this
system.
TABLE OF CONTENTS
Job Specification S eet ............................................... Page 2
Operating Conditions ............................................................. 2
Soft Water Basics .................................................................. 3
Frequenty Asked Questions .................................................. 3
Pre-Installation C eck List .................................................... 4
Installation Instructions .......................................................... 5
Programming ......................................................................... 6
Displays/Settings ................................................................... 7
Water Softener Disinfection .................................................. 9
Water Softener Draining Procedure ...................................... 9
Trouble S ooting ............................................................ 10-11
Parts Diagrams ............................................................... 12-17
Specifications ................................................................. 18-20
Warranty .............................................................................. 20
JOB SPECIFICATION SHEET
MODEL NO. ___________________________________________________________________________________________
*WATER TEST AT TIME OF INSTALLATION
_______ Hardness CaCo3 (gpg) ______ Ot er______________________
_______ Iron (ppm) ______ Ot er______________________
_______ pH ______ Ot er______________________
*SIZING INFORMATION
All Water is Softened Except:
_______ Rear Hose Bib _______ Front Hose Bib _______ Kitc en Cold _______ Toilets _______ All Cold
_______ Ot er _________________________________________________________________________________________
T e average family uses 75 gallons per person daily for all water uses in t e ome, about 50 gallons per person daily if soft water
is not supplied to t e toilets, and about 30 gallons per person daily if only ot water is softened.
_______ Daily Water Usage (Gallons/Person)
x _______ Family Size (Number of people in family)
= _______ Total Gallons Per Day
x _______ Grains Per Gallon of Total Compensated Hardness
(Note: Add 3 grains per gallon of ardness for eac ppm iron for total compensated ardness)
= _______ Total Grains Per Day
*INSTALLATION DATE __________________________________________________________________________________
*SERIAL NUMBER _____________________________________________________________________________________
NOTES ______________________________________________________________________________________________
______________________________________________________________________________________________________

3
SOFT WATER BASICS
Hardness
Excess amounts of calcium and magnesium in water produce
ardness. A water softener removes t e majority of calcium
and magnesium to produce softened water.
Hardness is measured in terms of grains. (T is grain
weig t is derived from t e average weig t of a dry grain of
w eat.) W en your water is tested t e grain ardness is
calculated and expressed as grains per gallon (gpg). T is
calculation, as well as t e number of people in your ouse old
will elp determine w at type and size of water softener will
most efficiently soften your water.
Your water softener contains an ion exc ange
media (sometimes called resin) w ic removes t e ardness
from water as it flows t roug t e softener tank. Eventually so
muc ardness collects on t e exc ange media t at t e soft-
ener can no longer soften water. At t is point it is considered
"ex austed". Regeneration is now necessary.
Regeneration
To regenerate t e exc ange media, it must be rinsed wit a
brine (salt) solution. T is removes t e ardness from t e ex-
c ange media and replaces it wit sodium. T e exc ange media
is t en ready to remove ardness from water. T e ardness
minerals and excess brine solution are rinsed down t e drain.
During t e regeneration cycle t e softener is also
backwas ed. T is reversing of t e normal flow of water serves
to remove sediment w ic may ave accumulated during t e
softening process due to t e filtering action of t e exc ange
media. Backwas ing also loosens and fluffs up t e bed of
exc ange media to insure t at during regeneration t e brine
solution will come into contact wit all t e media. Figure 1
Maintenance of Your Softener
Salt: Salt to a softener is w at gasoline is to a car. Not only must a softener ave salt, but it s ould be t e proper type to insure
efficient rec arging of t e unit. Ask your dealer w at type of salt may best suit your needs. Always ave an adequate supply of salt on
and. C eck t e salt level of your salt keeper periodically. Fill t e tank approximately t ree-fourt s full, wit a minimum of 12” of salt.
Cleaning Salt Keeper: Salt keeper may require periodic cleaning. Inspect t e salt keeper at least once a year for buildup of
insoluble materials. It is recommended to periodically clean t e salt keeper no matter w at kind of salt you are using. See page 9,
miscellaneous #2 for details on cleaning.
REMEMBER: Salt is t e fuel to run your water softener. Buy t e best clean salt available.
1. Do I still use the same amount of soap in the dish asher and clothes asher and sho ers no that I have a ater softener? No,
t e Water Quality Association states soft water can save up to 55% on detergent use. Start wit using alf t e amount of detergent
previously used, t is can be adjusted up or down based on preference. Soft water elps fabrics last longer, because ardness minerals
combined wit soap can make fabric fibers brittle.
2. What is the health impact of drinking soft ater? T e sodium added to water by a softening is a non-issue most of t e time, even for
people on a sodium-restricted diet. One could soften up to 75 grains per gallon water wit sodium c loride and still be well wit in t e US
Food and Drug Administration’s guidelines for a “Low Sodium” beverage. People on a sodium-restricted diet s ould consult t eir p ysician.
3. Should I use soft ater for my plants? Some plants may be sensitive to even minute amounts of sodium. Suggest using ard water for
watering plants, often a kitc en cold faucet is plumbed for ard water or t e outside faucets are usually plumbed for ard water. If not, you
can place your softener on bypass and fill water containers at t e closest sink. Water from a reverse osmosis system can always be used
to water plants.
4. Will ater spots disappear no that I have soft ater? Water spots caused by ardness scale will disappear wit a functioning water
softener. However, ot er natural minerals dissolved in t e water may cause spotting in ig enoug concentrations. T ese mineral spots
will be muc easier to wipe away compared to ardness spotting.
5. Will soft ater cause my ater or ice cubes to look or taste different? Most people can tell t e difference in taste between ard and
soft water, it is a personal preference. Ice cubes will appear t e same, t ey may look cloudy due to air in water or dissolved minerals, and
t is will not c ange because t ey are made wit softened water. A reverse osmosis drinking water system will provide clearer ice cubes.
FREQUENTLY ASKED QUESTIONS

4
Water Pressure: A minimum of 25 pounds of water pressure
(psi) is required for regeneration. Maximum 120 psi.
Water Quality: On rural water supplies t ere is often a problem
wit sand or sediment in t e water. (T is problem occasionally
occurs in public water supplies.) If t e water is not filtered
before being softened, t e sand and sediment will plug up t e
water softener restricting t e flow t roug t e resin bed. T is
problem often requires rebedding of t e mineral tank. Note:
Well and/or pump problems affecting the operation of the
softener are repairs that are not covered under warranty. To
preventthese unnecessary, andexpensive repairs thatare not
covered under warranty, Hellenbrand recommends installing
an in-line filter system ahead of softeners.
Electrical: A continuous 110 volt 60 cycle current supply is
required. Make certain the current supply is uninterrupted and
cannot be turned off with another switch. All electrical connec-
tionsmust beconnected per local codes. Surge protection is
recommended with all electronic controls.
Existing Plumbing: Condition of existing plumbing must be
free from lime and iron build-up. Piping t at is built-up eavily
wit lime and/or iron must be replaced. If piping is blocked wit
iron, additional equipment must be installed a ead of t e water
conditioner to correct t e problem.
Drain Line: T e conditioner s ould be located close to a drain.
Avoid over ead drain lines if possible to prevent back pressure
on t e brine injector. Over ead drains are not to exceed 8 feet
above t e floor and no more t an 20 feet in lengt . T e pipe
size for t e drain line s ould be a minimum of 3/4”. Backwas
flow rates in excess of 10 gpm or lengt in excess of 20’ require
1” drain line. Verify connection to sanitary waste system is
t roug proper air gap.
Bypass Valves: Always provide for t e installation of a bypass valve.
Softening: It is recommended t at t e conditioner be installed
to soften bot t e ot and cold water supply. A separate ard
water faucet may be plumbed for drinking purposes if you
desire. Outside faucets s ould be left on ard water.
Caution: Water temperature is not to exceed 110°F; t e
conditioner cannot be subject to freezing conditions, or to a
vacuum due to loss of pressure (suc as a water main break).
PRE-INSTALLATION CHECK LIST
Figure 5
Figure 4
(All electrical & plumbing should be done in accordance to all local codes)
BYPASS VALVE OPERATION
Figure 2 Figure 3
NORMAL OPERATION
Softening - Filtering

5
• Do not use vaseline, oils, ot er ydrocarbon lubricants or
spray silicone anyw ere. A silicon lubricant may be used on
black o-rings but is not necessary. Avoid any type of
lubricants, including silicone, on red or clear lip seals.
• Do not use pipe dope or ot er sealants on t reads. Only
teflon tape may be used on t reads. Teflon tape is not
necessary on t e nut connection or caps because of radial
o-ring seals.
• T e pipe size for t e drain line s ould be a minimum of 3/4”.
Backwas flow rates in excess of 10 gpm or lengt in excess
of 20’ require 1” drain line.
1. Place t e conditioner w ere you want to install it, making
sure it is on a clean, level and firm base.
2. Do all necessary plumbing (inlet to inlet, outlet to outlet and
drain line to drain). T e control valve, fittings and/or bypass
are designed to accommodate minor plumbing
misalignments but are not designed to support t e weig t of
a system or t e plumbing.
3. W en assembling t e installation fitting package (inlet and
outlet), connect t e fitting to t e plumbing system first and
t en attac t e nut, split ring and o-ring. Heat from soldering
or solvent cements may damage t e nut, split ring or o-ring.
Solder joints s ould be cool and solvent cements s ould be
set before installing t e nut, split ring and o-ring. Avoid
getting primer and solvent cement on any part of t e o-rings,
split rings, bypass valve or control valve.
4. A jumper ground ire should be installed bet een the
inlet and outlet pipe henever the metallic continuity of
a ater distribution piping system is interrupted. In-
stall grounding strap on metal pipes.
5. T e drain connection may be made using eit er 5/8” polytube
(See figure 6a, page 5) or a 3/4” female adaper. If soldering,
joints near t e drain must be done prior to connecting t e
drain line flow control fitting. Leave at least 6” between t e
drain line control fitting and solder joints w en soldering
pipes t at are connected on t e drain line control fitting.
Failure to do t is could cause interior damage to t e drain
line flow control fitting.
6. T e brine refill flow control assembly is installed in an easy
to access refill elbow located on top of t e control valve. T e
refill flow control assembly is attac ed to t e control valve
wit a locking clip. T e locking clip allows t e elbow to
rotate 270 degrees so t e outlet can be orientated towards
t e salt keeper.
7. Connect t e brine line found in t e salt keeper to t e brine
connection on t e control valve. T e control valve as a
standard refill elbow to w ic a 3/8” flexible tube can be
connected, see figure 6a, page 5. (An optional elbow can
be ordered w ic accommodates a 1/2” flexible tube for a
ig regenerant draw rate situation). Bot elbows use t e
same refill flow control and retainer. Do not connect t e
ot er end of t e brine line to t e safety brine valve in t e salt
keeper at t is time. Make sure t e floor is clean beneat t e
salt tank and t at it is level and smoot . No grid is required wit
standard brine tank as softener is programming as prefill.
8. A 1/2” (inside diameter) gravity drain line may be connected
to t e overflow fitting on t e side of t e salt keeper. T is
overflow is in case of a malfunction in t e brine s ut off. If
t e unit is installed w ere water may flow in t e event of an
overflow and cause water damage, connect a lengt of
flexible tubing and run to a drain below t e level of t e
overflow. (Do not connect the tubing to the drain line on
the control valve. Do not run tubing above overflo
height at any point.)
Figure 6a Figure 6b
INSTALLATION INSTRUCTIONS
(All electrical & plumbing should be done in accordance to all local codes)
Drain
Connection
Brine Line
Connecton

6
PROGRAMMING
Initial Start Up
T e initial start up will probably be done by t e tec nician
installing t e softener system. If not, t e following instructions
will step you t roug t e process.
1. Complete all plumbing connections: inlet, outlet, drain
line and brine line. Do not add salt at t is time.
2. Place t e bypass valve in t e bypass position. (See
figure 3 page 4) Turn on t e main water supply. Open
a cold soft water faucet to flus t e piping of any air
and/or foreign material. Run until t e water is clear.
3. Manually add 6 inc es of water to t e salt keeper.
4. Now plug t e transformer into a 110-volt receptacle.
(Be certain t e outlet is uninterrupted.) Wit in 5
seconds t e control will automatically align itself into
t e softening mode and t e display will flas 12:00 (AM).
(Figure 7, page 6).
5. Set t e time of day (figure 8, page 7).
6. Pus REGEN button and old it down for 3 seconds.
T e system will advance to t e “Fill” position. (Note:
If t e system is not programmed as “brine refill first”,
“Backwas ” will display first). Keep pus ing REGEN
button until “Rinse” s ows in t e lower rig t and
corner of display. Slowly place t e by-pass into t e
“diagnostic mode” (see fig 4, page 4). Run water to t e
drain until it runs clear. Return t e by-pass valve to t e
by-pass position (fig 3, page 4). Pus REGEN button
one more time, “Time” will appear in upper left and
corner of display.
7. Once again, pus REGEN button and old down for 3
seconds. Keep pus ing REGEN button until “Back-
was ” appears. Slowly place t e by-pass valve into
t e “Diagnostic Mode” 1/2 way. Allow water to slowly
fill t e mineral tank. W en a solid stream of water
starts coming out of t e drain line, open t e by-pass
inlet valve all t e way and allow to run out t e drain
until water clears. T en slowly place t e by-pass into
t e “normal operation” mode by opening t e outlet
side of by-pass valve, figure 2, page 4.
8. Press t e regen button one more time. LED display
s ould say “BRINE”. Loosen t e brine line from t e
top of t e safety brine valve in t e brine tank. Place
finger over t e end of t e tube to c eck for suction. If
no suction, see trouble-s ooting guide. (See #11,
Page 11) If proper suction, reattac brine tube to
safety brine valve, and allow it to draw water down to
t e bottom of t e air c eck, (figure 6b, page 5).
9. Press REGEN button once again. LED will once again
display “BACKWASH”. Keep in backwas until water
once again runs clear at t e drain.
10. Press REGEN button again. LED will display “RINSE”.
Allow rinse cycle to run its full circle. W ile t e rinse
cycle is finis ing, t is would be a good time to load
your brine tank wit salt. T e brine tank does not
require a grid because softener is programmed to fill
brine tank wit appropriate volume of water 2 ours
prior to regeneration.
11. Once t e rinse cycle as finis ed t e softener control
will return to t e softening cycle. T e LED screen will
indicate “TIME”.
12. Next set your softeners water ardness, days override
and regeneration time settings (see figure 9, page 7).
Your programming is now complete.
General Information
T e Hellenbrand Series 100 control valve is t e “brain” of your
water softener. It consists of t e valve body and power ead wit
solid state microprocessor.
T e display panel (see Figure 7) consists of t e LED
display, power lig t, and five pus buttons w ic are used in
displaying and programming t e water softener settings.
Figure 7

7
INSTALLER DISPLAYS/SETTINGS
Step 1 - Press SET CLOCK.
Step 2 - Current Time ( our): Set t e our of t e day using ▲ or ▼ buttons. AM/
PM toggles after 12. Press NEXT to go to step 3.
Step 3 - Current Time (minutes): Set t e minutes of day using ▲ or ▼ buttons.
Press NEXT to exit Set Clock. Press REGEN to return to previous step.
Po er Loss - If t e power goes out for less t an two ours, t e system will
automatically reset itself. If an extended power outage occurs, t e time of day
will flas on and off w ic indicates t e time of day s ould be reset. T e system
will remember t e rest of t e program settings. Do not forget to reset for daylig t
savings time.
SET TIME OF DAY
Figure 8
Step 1 - Press NEXT and ▲ simultaneously for 3 seconds.
Step 2 - Hardness: Set t e amount of total compensated ardness in grains
( ardness as calcium carbonate) per gallon using ▲ or ▼ buttons. T e default is
20 wit value ranges from 1 to 150 in 1 grain increments. Note: T e grains per
gallon s ould be increased if soluble iron needs to be reduced. Add 3 grains of
ardness for eac ppm of iron present. If t is display s ows nA -, t en system is
eit er set-up in “time clock” or “filter” modes. (See table 6, page 19). Press NEXT to
go to Step 3. Press REGEN to exit Installer Displays/Settings.
Step 3 - Day Override: T is sets t e number of days between regenerations. If
value set to “oFF” regeneration initiation is based solely on gallons used. If value
is set as a number (allowable range from 1 to 28) a regeneration initiation will be
called for on t at day even if sufficient number of gallons were not used to call for
a regeneration. Set Day Override using ▲ or ▼ buttons:
• number of days between regeneration (1 to 28); or
• “oFF”
NOTE: If softener is set up as a time clock system (ie: not meter initiated) t is
value will be t e days between regenerations.
See table 6, page 19, for more detail on softener setup. Press NEXT to go to
step 4. Press REGEN to return to previous step.
Step 4 - Next Regeneration Time (hour): Set t e our of day for regeneration
using ▲ or ▼ buttons. AM/PM toggles after 12. T e default time is 2:00 a.m.
T is display will s ow “REGEN” on 0 GAL if system is set for immediate
regeneration. See table 6, page 19. Press NEXT to go to step 5. Press REGEN
to return to previous step.
Step 5 - Next Regeneration Time (minutes): Set t e minutes of day for
regeneration using ▲ or ▼ buttons. T is display will not be s own if system is
set for immediate regeneration. Press NEXT to exit Installer Displays/Settings.
Press REGEN to return to previous step.
Figure 9
STEP 1
➔
STEP 3
➔
STEP 2
➔
STEP 1
STEP 2
STEP 5
STEP 4
STEP 3
➔➔➔
RETURN TO
NORMAL MODE
➔

8
USER DISPLAYS/SETTINGS
General Operation
W en t e system is operating one of two displays
will be s own. Pressing NEXT will alternate
between t e displays. One of t e displays is
always t e current time of day. T e second
display is gallons remaining. T is is t e number
of gallons t at will be treated before t e system
goes t roug a regeneration cycle. T e user
can scroll between t e displays as desired.
If softener is a time clock system, t e number of
days remaining until t e next regeneration will
be displayed instead of gallons remaining.
If t e system as called for a regeneration t at will
occur at t e preset time of regeneration, t e words
“REGEN TODAY” will appear on t e display.
W en water is being treated (i.e. water is flowing
t roug t e system) t e word “SOFTENING”
flas es on t e display.
Figure 10
Regeneration Mode
Typically a system is set to regenerate at a time of low water usage. An example
of a time wit low water usage is w en t e ouse old is asleep. If t ere is a demand
for water w en t e system is regenerating, untreated water will be supplied.
W en t e system begins to regenerate, t e display will c ange to include
information about t e step of t e regeneration process and t e time remaining for
t at step to be completed. T e system runs t roug t e steps automatically and
will reset itself to provide treated water w en t e regeneration as been completed.
Manual Regeneration
Sometimes t ere is a need to regenerate t e system, sooner t an w en t e
system calls for it, usually referred to as manual regeneration. T ere may be
a period of eavy water usage because of guests or a eavy laundry day.
To initiate a manual regeneration at the preset delayed regeneration
time, press and release “REGEN”. The ords “REGEN TODAY” ill flash
on the display to indicate that the system ill regenerate at the preset
delayed regeneration time. If you pressed the “REGEN” button in error,
pressing the button again ill cancel the request.
To initiate a manual regeneration immediately, press and old t e “REGEN”
button for t ree seconds. T e system will begin to regenerate immediately.
T e request cannot be cancelled. You must cycle all t e way t roug t e cycles to make it stop. PLEASE NOTE: T is will reset t e meter.
Note: If t e salt keeper does not contain salt, fill wit salt and wait at least two ours before regenerating.
Regeneration Step #2
(sho s time remaining in regen step is 8:22)
Figure 11
Figure 12
WATER SOFTENER DISINFECTION
T e materials of construction of your water softener will not
support bacterial growt nor will t ese materials contaminate a
water supply. However, t e normal conditions existing during
s ipping, storage, and installation indicate t e advisability of
disinfecting a softener after installation, before t e softener is
used to treat potable water. In addition, during normal use a
softener may become fouled wit organic matter or in some
cases, wit bacteria from t e water supply.
T erefore, every water softener s ould be disinfected
after installation, some will require periodic disinfection during
t eir normal life. Disinfect as follows:
SODIUM HYPOCHLORITE ( ouse old bleac )
5.25% SODIUM HYPOCHLORITE solutions are available
under suc trade names suc as Clorox, Linco, Bo Peep,
W ite Sail and Eagle Brand Bleac . If stronger solutions
are used, suc as t ose sold for commercial laundries,
adjust t e dosage accordingly.
1. Dosage:
a. Softening resin; 1.2 fluid ounce per cubic foot of
mineral (see page 18).
2. Add t e required amount of ypoc lorite solution to t e
brine well of t e brine tank.
a. Proceed wit t e normal regeneration. Press regen
and allow t e water softener to go t roug a normal
regeneration.

9
WATER SOFTENER DRAINING PROCEDURE
In cold weat er climates it is common for plumbing systems t at
are not in use to be “winterized“ or drained of all water to prevent
any damage t at may be caused by t e excessive expansion of
water w en it freezes. To prevent damage to a water softener
it must be properly drained also. A simple way to properly drain
or winterize a water softener is to use compressed air to force
all of t e water out of t e softener mineral tank. T e following
procedure will explain t e process:
1) Initiate t e softener into a manual regeneration cycle. After
t e refill cycle, advance control to backwas and allow it to
complete t e backwas cycle (t is will clean t e media) and
start into t e brine-draw cycle. Allow t e regeneration to
continue in t e brine draw cycle until t e brine is drawn out
of t e salt keeper and t e air c eck at t e bottom of t e brine
pick-up tube s uts off. At t is time no more brine is intro-
duced into t e softener and t e slow rinse process begins.
2) Turn t e water supply inlet and outlet valves off to t e water
softener as soon as t e air c eck s uts off and no more
brine is being drawn into t e softener (at t e beginning of t e
slow rinse process).
3) Unplug t e electric power leaving t e softener control valve
in t e brine draw cycle.
4) Disconnect t e brine tube at t e top of t e salt keeper and
force air into t e brine tube toward t e softener mineral tank
and control valve. T e air will force t e brine/water solution
t at was drawn into t e mineral tank out to drain t roug t e
control valve drain line. (An air compressor blow gun attac -
ment wit a portable air compressor works well.)
CAUTION: You do not want to apply any more pressure
t an necessary to force t e brine/water out of t e mineral
tank.
T e small amount of brine/water t at may be left in t e
mineral tank will not expand enoug to cause any damage
to t e softener w en it freezes.
If your softener is equipped wit an optional bottom drain on
t e mineral tank, you will ave to follow all of t e same
procedures wit t e exception of t e need for compressed
air. Wit t e brine tube disconnected from t e salt keeper,
raise it to a level above t e softener control valve and
temporarily secure it in t is position. Now open t e drain
valve at t e bottom of t e mineral tank and allow all brine/
water to drain from t e mineral tank.
CAUTION: If a ose is connected to t e drain valve to direct
t e brine/water to a floor drain be sure it runs downward and
is unobstructed. W en brine/water quits running at t e
drain, be sure to leave t e drain valve open until you start
t e system up again.
5) At t is time t e salt keeper as very little water left in it. W at
liquid is left in t e salt keeper is saturated brine, provided
t at t ere is still salt left in t e tank. Saturated brine will not
freeze solid and cause any damage and does not ave to be
drained any furt er from t e brine tank.
If t ere is no salt left in t e salt keeper w en t e system is
drained we recommend dumping all of t e water out of t e
brine tank at t is time. See brine tank cleaning instructions.
(#3 in miscellaneous section, below)
6) CAUTION: It is important at t is time to be assured t at t e
inlet/outlet water supply piping is properly drained. Depend-
ing on ow t e water supply piping was routed to t e water
softener control valve, a water loop or trap may ave been
created.
Sometimes drain valve(s) are installed at t e bottom of t e
loop to assure all water can be drained out. If not it may be
necessary to disconnect t e control valve from t e piping
system and open t e inlet/outlet valve(s) to allow all t e
water to drain from t e piping. T is s ould be done w en t e
rest of t e plumbing system is drained.
7) Draining or winterizing of your softener is complete. Refer
to t e start-up procedures on page 6 w en you are ready to
start your softener.
1. Salt Usage: See your water conditioning professional for a
recommendation on t e best type of salt for your application.
2. Salt Keeper Cleaning:
a. Remove brine tank cover.
b. Scoop out as muc old salt as possible.
c. Disconnect brine tubing from safety brine valve at brine
well.
d. Remove safety brine valve from brine well.
e. Place one and in brine well to old overflow nut and
remove 2 piece overflow.
f. Remove optional brine well and grid plate, if used, from
brine tank.
g. Remove any remaining salt and/or impurities from brine
tank.
. Using clean water and a brus or rag, wipe and rinse
inside of brine tank. Also wipe and rinse t e grid plate
and brine well.
i. Reassemble brine tank reversing steps c - f. Note: If grid
plate is used and it is damaged or cracked, replace wit new
one.
j. Put brine tank in place making sure t ere is no debris or
foreign material beneat it.
k. Reconnect brine tubing to safety brine valve.
l. Manually add 6 inc es of water to t e brine tank (or to
approximately 1” above t e grid plate, if used).
m. Add new salt. Important: Do not add t e old salt w ic was
removed earlier unless it is clean and not mus y. We
recommend using new salt.
n. Follow t e disinfection instructions found on page 8.
o. Put on brine tank cover.
MISCELLANEOUS

10
TROUBLE SHOOTING
PROBLEM CAUSE CORRECTION
1.ERROR followed by code number
Error Code 1001 - Unable to recognize A. Control valve as just been serviced A. Press NEXT and REGEN for 3 seconds or
start of regeneration unplug power source jack from PC Board (black
wire) and plug back in to reset control valve
Error Code 1002 - Unexpected stall B. Foreign matter is lodged in control valve B. C eck piston and spacer stack assembly
for foreign matter
Error Code 1003 - Motor ran to long, C. Hig drive forces on piston C. Loosen drive cap assembly 1/4 turn or replace
timed out trying to reac next cycle piston and spacer stack assembly
position
Error Code 1004 - Motor ran to long, D1. Control valve piston not in ome position D1. Press NEXT and REGEN for 3 seconds or unplug
timed out trying to reac ome power source jack (black wire) and plug back in
position to reset control valve
D2. Motor not inserted fully to engage pinion, D2. C eck motor and wiring. Replace motor if
motor wires broken or disconnected, necessary
motor failure
D3. Drive gear label dirty or damaged, D3. Replace or clean drive gear
If other Error Codes display missing or broken gear
contact the factory D4. Drive bracket incorrectly aligned to D4. Reset drive bracket
back plate
D5. PC board is damaged or defective D5. Replace PC board
D6. PC board incorrectly aligned to D6. Ensure PC board is correctly snapped on to
drive bracket drive bracket
Error Code 4003 E. Miscommunication t roug board or E. Unplug, re-plug in, if t is does not resolve problem
Low voltage t roug board replace PC board
2. Control valve stalled in regeneration A. Motor not operating A. Replace Motor
B. No electric power at outlet B. Repair outlet our use working outlet
C. Defective transformer C. Replace transformer
D. Defective PC board D. Replace PC board
E. Broken drive gear or drive cap assembly E. Replace drive gear or drive cap assembly
F. Broken piston retainer F. Replace drive cap assembly
G. Broken main or regenerant piston G. Replace main or regenerant piston
3. Control valve does not regenerate A. Transformer unplugged A. Connect transformer
automaticallly w en REGEN button B. No electric power at outlet B. Repair outlet or use working outlet
is depressed and eld C. Broken drive gear or drive cap assembly C. Replace drive gear or drive cap assembly
D. Defective PC board D. Replace PC board
4. Control valve does not regenerate A. By-pass valve in bypass position A. Put control valve in service position
automatically but does w en B. Meter connection disconnected B. Connect meter to PC board
REGEN button is depressed C. Restricted/stalled meter turbine C. Remove meter and c eck for rotation
or foreign matter
D. Defective meter D. Replace meter
E. Defective PC board E. Replace PC board
F. Set-up error F. C eck control valve set-up procedure
5. Time of day flas es on and off A. Power as been out more t an two ours, A. Reset t e time of day
t e transformer was unplugged and t en
plugged back into t e wall outlet, t e
transformer plug was unplugged and t en
plugged back into t e board or t e NEXT
and REGEN buttons were pressed to
reset t e valve
6. Softener delivers ard water. A. Bypass valve is open or faulty. A. Close bypass valve or replace.
B. No salt or low salt level in brine tank. B. Add salt to brine tank and maintain salt level
above water level.
C. Softener fails to draw brine. C. See problem #11.
D. Excessive water usage. D. C eck gallon capacity settings.
E. Insufficient brine level in brine tank. E. C eck brine refill setting and refill flow restrictor for
blockage.
F. Resin level inadequate. F. See problem #8.
G. Meter faulty. G. Test meter and clean or replace meter.
H. Raw water ardness fluctuation. H. Test raw water ardness and adjust settings to
ig est known ardness.
7. Unit uses too muc salt. A. Improper brine refill setting. A. C eck brine refill setting for proper salt dosage
B. Improper settings. B. C eck water ardness and reevaluate capacity setting
specification
C. Excessive water in brine tank. C. See problem #10.
D. Leaking faucets, toilets, etc... D. Repair or replace t ose items.

11
TROUBLE SHOOTING
PROBLEM CAUSE CORRECTION
8. Loss of resin. A. Backwas controller missing. A. Install backwas controller.
B. Faulty distributor tube assembly. B. C eck distributor tube assembly for cracks or oles.
C. Air in water supply system. C. 1. C eck for leaks in brine lines, fittings, or air c eck.
Repair or replace.
2. Install upper distributor.
3. Ensure t at water supply system as an air
eliminator.
9. Softener delivers salt water. A. Low water pressure. A. C eck incoming water pressure - Must remain at
minimum of 25 psi.
B. Excessive water in brine tank. B. See problem #10.
C. Wrong size injector. C. Install correct injector.
10. Excessive water in brine tank. A. Plugged injector. A. Remove injector and clean ports.
B. Faulty piston assembly. B. Replace piston assembly.
C. Plugged or kinked drain line. C. Inspect drain line for kinks or plugging.
D. Backwas flow controller closed off. D. C eck backwas flow controller.
E. Defective brine line flow control. E. Replace brine refill flow control.
11. Softener fails to draw brine. A. Injector is plugged. A. Remove injector and clean ports.
B. Faulty piston assembly. B. C eck piston assembly.
C. Brine line connection leak. C. Inspect brine line during refill cycle for leaks.
D. Drain line plugged creating excess back pressure. D. Inspect drain line for blockage.
E. Drain line too long or too ig E. Refer to drain line specifications.
F. Low inlet pressure. F. Increase inlet pressure to a minimum of 25 psi.
12. Continuous flow to drain. A. Piston assembly failure. A. Replace piston assembly.
B. Motor failure. B. Replace motor.
G. Circuit board failure. G. Replace circuit board.
13. Loss of water pressure. A. Iron build-up in resin. A. See problem #14.
B. Resin bed fouled wit sand or sediment. B. Rebed softener and install sediment filter a ead
of softener.
C. Resin bed mus ing due to ig amount C. Rebed softener. Install dec lorinaton system
of oxidizers in water supply (c lorine).
14. Iron in softened water. A. Iron as fouled resin bed. A. Use iron reducing resin cleaner to cleanse resin bed,
and increase salt dosage or regenerate more
frequently. Install an Iron Curtain System a ead
of t e softener.
B. Iron is not in a soluble state. B. Test water to determine type of iron, install iron
reduction system.
C. Prefilter failure. C. C eck prefilter.
D. Iron level excessive. D. Install iron reduction system.
E. Control fails to regenerate. E. See problem #4.
15. Control does not display time of day A. Transformer unplugged A. Connect power
B. No electric power at outlet B. Repair outlet or use working outlet
C. Defective transformer C. Replace transformer
D. Defective PC board D. Replace PC board
16. Control does not display correct A. Switc ed outlet A. Use uniterrupted outlet
time of day B. Power outage B. Reset time of day
C. Defective PC board C. Replace PC board
17. No “softening” or “filtering” display A. Bypass valve in bypass position A. Put bypass valve in service position
w en water is flowing B. Meter connection disconnected B. Connect meter to PC board
C. Restricted/stalled meter turbine C. Remove meter and c eck for rotation, clean
foreign material
D. Defective meter D. Replace meter
E. Defective PC board E. Replace PC board
18. Control valve regenerates at A. Power outages A. Reset control valve to correct time of day
wrong time of day B. Time of day not set correctly B. Reset to correct time of day
C. Time of regeneration incorrect C. Reset regeneration time
D. Control valve set at “on 0” D. C eck control valve set-up procedure
(immediate regeneration) regeneration time option (see table 6, page 19)
E. Control valve set at NORMAL + on 0 E. C eck control valve set-up procedure
regeneration time option (see table 6, page 19)

12
Item Description Qty Part #
1 Control Center-Metered 1 60-H100-ED (see pages 13-17 for detailed components)
Control Center-Time Clock 1 60-H100-TC
2 Top Diffuser 1 9-D1203
3&4 Mineral Tank Assembly Item 3 only Item 4 only Not S own
Mineral Tank Distributor Assy Tank Adapter
H100-24 8 x 44 1 19-RT0844BL 9-93243-RT --
H100-32 9 x 48 1 19-RT0948BL 9-93247-RT --
H100-48 10 x 44 1 19-RT1044BL 9-93243-RT --
H100-48 10 x 54 1 19-RT1054BL 9-93253-RT --
H100-64 13 x 54 1 19-RT1354NAT 9-93254-RT --
H100-96 14 x 65 1 19-RT1465NAT 9-93272-RT --
H100-128 16 x 65 1 19-RT1665NAT-4 9-93272-RT 19-020-RT
H100-160 18 x 65 1 19-RT1865NAT-4 9-TO418* *Hub & Lateral 19-020-RT
H100-192 20 x 62 1 19-RT2062NAT-4 9-TO421* *Hub & Lateral 19-020-RT
5 Ion Exc ange Resin * 1-A4068 *See Specifications for amount
6 Underbedding * 1-A8072 *See Specifications for amount
7-13a Brine Tank Assy (18x33)-Blue 1 3-S45-1
b Brine Tank Assy (18x40)-Blue 1 3-S75-1
c Brine Tank Assy (24x41)-Black 1 3-531100302221-3
d Brine Tank Assy (24x50)-Black 1 3-551100302221-3
7 3/8” x 6” Brine Line 1 2-H1023-06
8a 18x33 Brine Tank Tank-Blue 1 2-1833BL
b 18x40 Brine Tank Tank-Blue 1 2-1840BL
c 24x41 Brine Tank Tank-Black 1 2-2441BK
d 24x50 Brine Tank Tank-Black 1 2-2450BK
9a,b Salt Keeper Cvr 18” 1 Included wit 8a,b
c Salt Keeper Cvr 24” 1 Included wit 8c,d
10-14a Safety Brine Valve Assy 33” 1 2-H4700-28
10 b,c Safety Brine Valve Assy 41” 1 2-H4700-36
d Safety Brine Valve Assy 50” 1 2-H4700-46
10 Cap, Brine Well 2 2-H7016
11* Safety Brine Valve 1 2-H4600
12 Float Assembly 1 2-H4640-9.5
13 Air C eck 1 2-H4500-48
14 a Brine Well 33” 1 2-H1030-28S
b,c Brine Well 40”-41” 1 2-H1030-36S
d Brine Well 50” 1 2-H1030-46S
15 2-Piece Overflow 1 2-H1018
16 a,b Grid Plate 18” (optional) 1 2-H1072-01
c,d Grid Assembly 24” (optional) 1 2-H002
– Owners Manual 1 73-360
HELLENBRAND H-100 SERIES CONDITIONER & BRINE TANK ASSEMBLIES
*
*Safety Brine Valve (Item 11)
Drawing for service only
Must be ordered complete

13
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D
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FRONT COVER AND DRIVE ASSEMBLY
DRIVE CAP ASSEMBLY, DOWNFLOW PISTON, REGENERANT PISTON
AND SPACER STACK ASSEMBLY
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1 15-V3005 Spacer Stack Assy 1
2 15-V3004 Drive Cap Assy. 1
3 15-V3135 O-Ring 228 1
4a 15-V3011* Piston Downflow Assy. 1**
4b 15-V3011-01* Piston Upflow Assy. 1
5 15-V3174 Regenerant Piston 1
6 15-V3180 O-ring 337-tank 1
7 15-V3105 O-ring distributor tube 1
Not S own 15-V3193 Service Wrenc 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION
*15-V3011 is labeled wit DN and 15-V3011-01 is labeled wit UP.
Note: T e regenerant piston is not used in backwas only applications.
**Standard Option.
After completing any valve maintenance involving t e drive assemlby or t e
drive cap assembly and pistons, press and old NEXT and REGEN buttons for
3 seconds or unplug power source jack from t e printed circuit board (black
wire) and plug back in. T is resets t e electronics and establis es t e service
piston position. T e display s ould flas all wording, t en flas t e software
version (ex: 154) and t en reset t e valve to t e service position.
Do not use vaseline, oils, ot er ydrocarbon lubricants or spray silicone anyw ere. A silicon lubricant may be used on black o-rings but is not necessary. Avoid any
type of lubricants, including silicone, on red or clear lip seals.
After completing any valve maintenance involving t e drive assemlby or t e drive cap assembly and pistons, press and old NEXT and REGEN buttons for 3 seconds
or unplug power source jack from t e printed circuit board (black wire) and plug back in. T is resets t e electronics and establis es t e service piston position. T e
display s ould flas all wording, t en flas t e software version (ex: 154) and t en reset t e valve to t e service position.
Figure 13
Figure 14
1 15-V3175-03-L Blue Cover Assy w/H100 Label 1
2-6 15-V3002 Drive Assy. *
2 15-V3107-01 Motor 1
3 15-V3106-01 Drive Bracket & Spring Clip 1
4 15-V3108 PC Board 1
5 15-V3110 Drive Gear 12x36 3
6 15-V3109 Drive Gear Cover 1
Not S own 15-V3186 Transformer 110V-12V 1
Not S own 15-V3115-01 Quick Reference Guide 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION
7

14
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INJECTOR CAP, INJECTOR SCREEN, INJECTOR, PLUG AND O-RING
REFILL AND REFILL PORT PLUG
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1 15-V3176 Injector Cap 1
2 15-V3152 O-ring 135 1
3 15-V3177 Injector Screen 1
4 15-V3010-1Z Injector Assy. Z Plug-Filter 1
5 15-V3010-1A Injector Assy. A Black 1
15-V3010-1B Injector Assy. B Brown
15-V3010-1C Injector Assy. C Violet
15-V3010-1D Injector Assy. D Red
15-V3010-1E Injector Assy. E W ite
15-V3010-1F Injector Assy. F Blue
15-V3010-1G Injector Assy. G Yellow
15-V3010-1H Injector Assy. H Green
15-V3010-1I Injector Assy. I Orange
15-V3010-1J Injector Assy. J Lig t Blue
15-V3010-1K Injector Assy K Lig t Green
Not S own 15-V3170 O-ring 011 *
Not S own 15-V3171 O-ring 013 *
QTY.
ITEM NO. ORDER NO. DESCRIPTION
* T e injector plug and t e injector eac contain one 011 (lower) and 013
(upper) o-ring.
See system specification, injector color on page 18 for current injector.
Note: For upflow position, injector is located in t e up ole and injector plug
in t e down ole. For a filter t at only backwas es injector plugs are
located in bot oles.
T e nuts and caps are designed to be unscrewed or tig tened by and or wit t e special plastic wrenc . If necessary a pliers can be used to unscrew t e nut or
cap. Do not use a pipe wrenc to tig ten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap wit a ammer.
Do not use pipe dope or ot er sealants on t reads. Teflon tape must be used on t reads of t e 1” NPT connection and on t e t reads for t e drain line connection.
Teflon tape is not necessary on t e nut connection nor caps because of o-rings seals.
Figure 15
Figure 16
Proper flow control orientation,
rounded edge & text t is side.
*Assembly includes iten #8.
**T is part is required for backwas only systems.
1 15-V3195-01 Refill Port Plug Assy.** 1
2 15-H4615 Elbow Locking Clip 1
3 15-JCP-P-6 Polytube Insert 3/8 1
4 15-JCPG-6BLK Nut 3/8 1
5-8 15-V4613 3/8” Refill Elbow Assembly 1
5 15-H4613 Elbow Cap 3/8 1
6 15-V3163 O-ring 019 1
7 15-V3165-01* Refill Flow Cntrl Retainer Assy. 1
8 15-V3182 Refill Flow Control Button 1
Not S own 15-H4650 1/2” Elbow w/Nut & Insert 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION

15
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
DRAIN LINE - 3/4”
DRAIN LINE - 1”

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Systems are s ipped wit out 3/4” nut for drain elbow (polytube
installation only) and 5/8” polytube insert (polytube installation only).
1 15-H4615 Elbow Locking Clip 1
2-8 15-V3008-02 Drain Ftg, 1” Straig t Assy. 1
3* 15-V3166 Drain Ftg Body, 1” 1
4* 15-V3167 Drain Ftg Adapter, 1” 1
5* 15-V3163 O-ring 019 1
6* 15-V3163 Split Ring 1
7* 15-V3151 Nut, 1” QC 1
8* 15-V3105 O-ring 215 1
9 15-V3190-090 DLFC 9.0 gpm for 1”
15-V3190-100 DLFC 10.0 gpm for 1” One
15-V3190-110 DLFC 11.0 gpm for 1” DLFC
15-V3190-130 DLFC 13.0 gpm for 1” must be
15-V3190-150 DLFC 15.0 gpm for 1” used if
15-V3190-170 DLFC 17.0 gpm for 1” 1” fitting
15-V3190-200 DLFC 20.0 gpm for 1” is used
15-V3190-250 DLFC 25.0 gpm for 1”
QTY.
ITEM NO. ORDER NO. DESCRIPTION
See System Specifications DLFC on page 18, for correct DLFC
size for your unit.
See System Specifications DLFC on page 18, for correct DLFC size for
your unit.
T e nuts and caps are designed to be unscrewed or tig tened by and or
wit t e special plastic wrenc . If necessary a pliers can be used to
unscrew t e nut or cap. Do not use a pipe wrenc to tig ten or loosen nuts
or caps. Do not place screwdriver in slots on caps and/or tap wit a
ammer.
Do not use pipe dope or ot er sealants on t reads. Teflon tape must be
used on t reads of t e 1” NPT connection and on t e t reads for t e drain
line connection. Teflon tape is not necessary on t e nut connection nor
caps because of o-rings seals.
Figure 17
Figure 18
1 15-H4615 Elbow Locking Clip 1
2 15-PKP10TS8 Polytube Insert, 5/8” Optional
3 15-V3192 Nut, 3/4” Drain Elbow Optional
4-6 15-V3158-01 Drain Elbow 3/4” Male Assy 1
4-6 15-V3158-02
Drain Elbow 3/4” Male Assy-No Vent Optional
5 15-V3163 O-ring 019 1
6 15-V3159-01 DLFC Retainer Assy. 1
7 15-V3162-007 DLFC 0.7 gpm for 3/4” 1
15-V3162-010 DLFC 1.0 gpm for 3/4”
15-V3162-013 DLFC 1.3 gpm for 3/4” One
15-V3162-017 DLFC 1.7 gpm for 3/4” DLFC
15-V3162-022 DLFC 2.2 gpm for 3/4” must
15-V3162-027 DLFC 2.7 gpm for 3/4” be used
15-V3162-032 DLFC 3.2 gpm for 3/4” if 3/4
15-V3162-042 DLFC 4.2 gpm for 3/4” fitting
15-V3162-053 DLFC 5.3 gpm for 3/4” is used
15-V3162-065 DLFC 6.5 gpm for 3/4”
15-V3162-075 DLFC 7.5 gpm for 3/4”
15-V3162-090 DLFC 9.0 gpm for 3/4”
15-V3162-100 DLFC 10.0 gpm for 3/4”
QTY.
ITEM NO. ORDER NO. DESCRIPTION
Rounded Edge
This Side
Rounded Edge
This Side

16
Not S own 15-V3191-01 Bypass 90º Vert. Assy.
1 15-V3151 Nut 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
11* 15-V3191-01 Bypass Verticle Adpt. Assy. 2
WATER METER AND METER PLUG
BYPASS VALVE
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1 15-V3151 Nut 1” QC 1
2-4 15-V3003* Meter Assy. 1
3 15-V3118-01 Turbine Assy. 1
4 15-V3105 O-ring 215 1
5 15-V3003-01 Meter Plug Assy.** 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION
*Order number 15-V3003 includes 15-V3118-01 and 15-V3103, w ic are
item numbers 3 & 4.
**Only used if metering is not to be done (time clock units)
T e nuts and caps are designed to be unscrewed or tig tened by and or
wit t e special plastic wrenc . If necessary a pliers can be used to
unscrew t e nut or cap. Do not use a pipe wrenc to tig ten or loosen nuts
or caps. Do not place screwdriver in slots on caps and/or tap wit a
ammer.
*11 (Not S own)
T e nuts and caps are designed to be unscrewed or tig tened by and or
wit t e special plastic wrenc . If necessary a pliers can be used to
unscrew t e nut or cap. Do not use a pipe wrenc to tig ten or loosen nuts
or caps. Do not place screwdriver in slots on caps and/or tap wit a
ammer.
Do not use pipe dope or ot er sealants on t reads. Teflon tape must be
used on t reads of t e 1” NPT connection and on t e t reads for t e drain
line connection. Teflon tape is not necessary on t e nut connection nor
caps because of o-rings seals.
Figure 19
Figure 20
QTY.
ITEM NO. ORDER NO. DESCRIPTION
1-10 15-V3006 Bypass Assembly
1 15-V3151 Nut 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
4 15-V3145 Bypass 1” Rotor 2
5 15-V3146 Bypass Cap 2
6 15-V3147 Bypass Handle 2
7 15-V3148 Bypass Rotor Seal Retainer 2
8 15-V3152 O-Ring 135 2
9 15-V3155 O-Ring 112 2
10 15-V3156 O-Ring 214 2
15-V31KIT O-Ring Kit (2 ea of 3,8,9,10)
QTY.
ITEM NO. ORDER NO. DESCRIPTION

17
INSTALLATION FITTING ASSEMBLIES
1 15-V3151 Nut, 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
4 15-V3149 Fitting, 1 PVC Male NPT Elb. 2
1-4 15-V3007 Fitting, 1” PVC Male NPT Asy. 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION
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1 15-V3151 Nut, 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
4 15-V3189 Fitting, 3/4” & 1” PVC Solv. 90 2
1-4 15-V3007-01 Fitting, 3/4” & 1” PVC Solv 90 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION

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1 15-V3151 Nut, 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
4 15-V3188 Fitting, 1” Brass Sweat 2
1-4 15-V3007-02 Fitting, 1” Brass Sweat Asy 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION




1 15-V3151 Nut, 1” Quick Connect 2
2 15-V3150 Split Ring 2
3 15-V3105 O-Ring 215 2
4 15-V3188-01 Fitting, 3/4” Brass Sweat 2
1-4 15-V3007-03 Fitting, 3/4” Brass Sweat Asy 1
QTY.
ITEM NO. ORDER NO. DESCRIPTION




T e nuts and caps are designed to be unscrewed or tig tened by and or wit t e special plastic wrenc . If necessary a pliers can be used to unscrew t e nut or
cap. Do not use a pipe wrenc to tig ten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap wit a ammer.
Do not use pipe dope or ot er sealants on t reads. Teflon tape must be used on t reads of t e 1” NPT connection and on t e t reads for t e drain line connec-
tion. Teflon tape is not necessary on t e nut connection nor caps because of o-rings seals.
Figure 22
Figure 21
Figure 23 Figure 24

18
HELLENBRAND H-100 SERIES SYSTEM SPECIFICATIONS
ED -“ELECTRONIC DEMAND”
TC -“TIME CLOCK”
MODEL H100-24TC H100-32TC H100-32-10TC H100-48TC H100-64TC H100-96TC H100-128TC H100-160TC H100-192TC
MODEL H100-24ED H100-32ED H100-32-10ED H100-48ED H100-64ED H100-96ED H100-128ED H100-160ED H100-192ED
FACTORY PRESET MINUTES
Back ash-1; Min** 8 8 8 8 8 8 8 8 8
Brine; Min.** 60 60 60 60 60 60 60 60 60
Back ash-2; Min** 8 8 8 8 8 8 8 8 8
Fast Rinse; Min** 4 4 4 4 4 4 4 4 4
Refill-Minutes
-Hig Efficiency 3.0 4.0 4.0 6.0 8.0 12.0 16.0 20.0 24.0
-Low Salting 4.0 5.3 5.3 8.0 10.7 16.0 21.3 26.7 32.0
-Medium Salting* 5.0 6.7 6.7 10.0 13.3 20.0 26.7 33.3 40.0
-Hig Salting 7.5 10.0 10.0 15.0 20.0 30.0 40.0 50.0 60.0
Refill-Lbs of Salt
-Hig Efficiency 4.5 6.0 6.0 9.0 12.0 18.0 24.0 30.0 36.0
-Low Salting 6.0 8.0 8.0 12.0 16.0 24.0 32.0 40.0 48.0
-Medium Salting* 7.5 10.0 10.0 15.0 20.0 30.0 40.0 50.0 60.0
-Hig Salting 11.3 15.0 15.0 22.5 30.0 45.0 60.0 75.0 90.0
Capacity Grains
-Hig Efficiency 17,200 22,930 22,930 34,400 45,870 68,810 91,750 114,690 137,620
-Low Salting 19,980 26,650 26,650 39,970 53,300 79,950 106,600 133,250 159,900
-Medium Salting* 21,040 28,060 28,060 42,090 56,120 84,180 112,240 140,300 168,360
-Hig Salting 24,230 32,310 32,310 48,460 64,620 96,930 129,240 161,550 193,860
Water Usage (U.S. Gallons)***
Normal Back ash/Longer Backwas
-Hig /Max Efficiency 28/39 35/49 44/61 45/62 81/115 87/120 117/159 159/219 179/239
-Low Salting 43/51 53/64 67/80 68/82 125/151 132/157 177/208 241/286 268/313
-Medium Salting* 44/51 54/64 68/81 69/83 127/152 134/159 179/211 245/290 272/317
-Hig Salting 54/64 67/80 83/101 86/103 156/189 166/200 222/265 303/363 335/398
Service Flo Rate;
Flow Rate @ 10 psi 9.8 10.1 11.3 10.5 14.2 14.4 15.1 17.3 17.8
Flow Rate @ 15 psi 13.1 13.0 14.5 14.1 18.2 19.2 20.1 22.7 23.1
Mineral; Cu Ft. 0.75 1 1 1.5 2 3 4 5 6
Underbedding;lbs 8 11 14 14 40 40 45 50 75
Mineral Tank Dimen. 8x44 9x48 10x44 10x54 13x54 14x65 16x65 18x65 20x62
Salt Keeper Dimen. 18x40 18x40 18x40 18x40 18x40 24x41 24x41 24x50 24x50
Drain Line Flow Con 1.3 1.7 2.2 2.2 4.2 4.2 5.3 7.5 7.5
Brine Line Flow Con 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5
Injector; color C-Violet D-Red D-Red E-W ite G-Yellow H-Green I-Orange J-L. Blue K-L. Green
*Factory Settings are in bold
**T ese times will c ange if Hig Efficiency or Hig Salting Setting is used - See tables 4 & 5, page 19.
*** Water usage at 40 psi inlet water pressure. Hig er pressures will cause slig t increases.

19
TABLE 4 - BACKWASH NORMAL LENGTH SOFTENER
Down Flow Softener* Factory Settings Up Flow Softener
6000 to 3501 3500 to 2501 2500 to 1700 6000 to 3501 3500 to 2501 2500 to 1700
Backwas Normal 6 8* 8 --- --- ---
Regenerate 45 60* 75 45 60 75
Backwas Normal 3 8* 10 6 10 12
Rinse 3 4* 6346
Total 57 80* 99 54 74 93
Cycle Time
in minutes
Grains Capacity/Lb NaCl
TABLE 5 - BACKWASH LONGER LENGTH SOFTENER
Down Flow Softener Up Flow Softener
6000 to 3501 3500 to 2501 2500 to 1700 6000 to 3501 3500 to 2501 2500 to 1700
Backwas Normal 8 10 12 --- --- ---
Regenerate 45 60 75 45 60 75
Backwas Normal 8 10 12 6 12 14
Rinse 4 6 8 3 4 6
Total 65 86 107 54 76 95
Cycle Time
in minutes
Grains Capacity/Lb NaCl
TABLE 6 - PROGRAMMING OPTIONS
AUTO NORMAL oFF
Reserve capacity automatically estimated.
Regeneration occurs w en gallons capacity falls below t e reserve capacity at
t e next Regen Set Time.
AUTO NORMAL 1 to 24
Reserve capacity automatically estimated.
Regeneration occurs at t e next Regen Set Time w en gallons capacity
falls below t e reserve capacity or t e specified number of days between
regenerations is reac ed.
20 to
50,000 NORMAL oFF
Reserve capacity not automatically estimated.
Regeneration occurs at t e next Regen Set Time w en gallons capacity
reac es 0.
1 to 24**
NORMAL**
oFF**
Reserve capacity not automatically estimated.
Regeneration occurs at t e next Regen Set Time w en t e specified number
of days between regenerations is reac ed.
20 to
50,000 NORMAL 1 to 24
Reserve capacity not automatically estimated.
Regeneration occurs at t e next Regen Set Time w en gallons capacity
reac es 0 or t e specified number of days between regenerations is reac ed.
AUTO On 0 oFF
Reserve capacity not automatically estimated.
Regeneration occurs immediately w en gallons capacity reac es 0.
Time of regeneration will not be allowed to be set because of regeneration will
always occur w en gallons capacity reac es 0.
20 to
50,000 On 0 oFF
Reserve capacity not automatically estimated.
Regeneration occurs immediately w en gallons capacity reac es 0.
Time of regeneration will not be allowed to be set because regeneration will
always occur on 0.
AUTO NORMAL on 0 oFF
Reserve capacity automatically estimated.
Regeneration occurs w en gallons capacity falls below t e reserve
capacity at t e next Regen Set Time or regeneration occurs immediately after
10 minutes of no water usage w en gallon capacity reac es 0.
AUTO* NORMAL on 0* 1 to 24
*14
Reserve capacity automatically estimated.
Regeneration occurs at t e next Regen Set Time w en gallons capacity
falls below t e reserve capacity or t e specified number of days between
regenerations is reac ed or regeneration occurs immediately after 10
minutes of no water usage w en gallon capacity reac es 0.
20 to
50,000 NORMAL 1 to 24
Reserve capacity not automatically estimated.
Regeneration occurs at t e next Regen Set Time w en specified number of
days between regenerations is reac ed or regeneration occurs immediately
after 10 minutes of no water usage w en gallon capacity reac es 0.
* Factory settings in bold
** These settings are used for time clock systems
Reserve
Gallons
Regeneration
Type
Days
Override

20
73-360
7/05 - 2,500
Updated 10/18/05
Hellenbrand, Inc., warrants to t e original consumer/purc aser against defects in material and/or workmans ip from t e date of
t e original installation as follows:
For a Period of FIVE YEARS: T e control valve including electrical parts, internal parts, and valve body.
For a Period of TEN YEARS: Mineral tanks, 6” Diameter - 13” Diameter.
For a Period of FIVE YEARS: Mineral tanks, 14” - Up.
For a Period of FIVE YEARS: T e salt storage/cabinet tank.
For a Period of ONE YEAR: Any ot er component.
Any parts used for replacement are warranted for t e remainder of t e original warranty period.
If a part described above becomes defective wit in t e specified period, you s ould notify your Hellenbrand Series100 dealer and
arrange a time during normal business ours for t e dealer to inspect t e water conditioner on your premises. Any part found defective
wit in t e terms of t is warranty will be repaired or replaced by im. You pay only freig t from our factory and local dealer c arges.
THIS WARRANTY DOES NOT COVER defects caused by sand, sediment or bacteria fouling, accident, fire, flood, Act of God,
misuse, misapplication, neglect, alteration, installation or operation contrary to our printed instructions, or repair or service by
anyone ot er t an t e factory or aut orized Hellenbrand dealer.
Our performance specifications are furnis ed wit eac water conditioning unit. ANY EXPRESS WARRANTY NOT PROVIDED
HEREIN, AND ANY REMEDY FOR BREACH OF CONTRACT WHICH BUT FOR THIS PROVISION MIGHT ARISE BY IMPLICATION
OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF TWO (2) YEARS. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
As a manufacturer, we do not know t e c aracteristics of your water supply or t e purpose for w ic you are purc asing t is water
conditioner. Please understand t e quality of water supplies may vary seasonally or over a period of time, and t at your water usage
rate may vary as well. Water c aracteristics can also c ange considerably if your water conditioner is moved to a new location. For t ese
reasons, we assume no liability for t e determination of t e proper equipment necessary to meet your requirements and we do not
aut orize ot ers to assume suc obligations for us.
UNDER NO CIRCUMSTANCES SHALL HELLENBRAND, INC., BE LIABLE TO PURCHASER OR TO ANY OTHER PERSON
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS, DAMAGE, OR EXPENSE OF
ANY KIND, INCLUDING LOSS OF PROFITS, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT,
OR OTHERWISE.
Some states do not allow t e exclusion or limitation of incidental or consequential damages, so t e above limitation or exclusion
may not apply to you. T is warranty gives you specific legal rig ts, and you may also ave ot er rig ts w ic vary from state to state.
HELLENBRAND H-100 SERIES WARRANTY
OPERATING PRESSURES
Minimum/Maximum ................................................................................................................................. 25 psi-120 psi
OPERATING TEMPERATURES
Minimum/Maximum ................................................................................................................................. 40º - 110º F
METER
Accuracy ................................................................................................................................................. ±5%
Flow Rate Range .................................................................................................................................... 0.25 - 27 GPM
Gallon Range .......................................................................................................................................... 20 - 50,000
DIMENSIONS
Drain Line ............................................................................................................................................... 3/4” or 1” NPT
Brine Line ................................................................................................................................................ 3/8” Poly Tube
Electrical Current Draw and Voltage ....................................................................................................... 0.5A 110v
Compatible wit t e following regenerants or c emicals: Sodium c loride, potassium permanganate, sodium bisulfite, sodium ydroxide,
ydroxide, ydroc loric acid, c lorine and c loramines.
GENERAL SPECIFICATIONS