Hellermann Tyton tt230sm User manual

USER’S
MANUAL
TT230SM THERMAL TRANSFER PRINTER

Operations Overview
Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping.
Please carefully inspect the packaging and printer upon receiving the bar code printer.
Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows USB Key Drive for Drivers / Manuals.
One quick installation guide
One power cord
One auto switching power supply
One USB interface cable
If any parts are missing, please contact HellermannTyton Support.

2
Printer Overview
Front View
1. Ribbon access cover
2. Top cover open lever
3. Media view window
4. LED indicator
5. Feed button
6. SD card socket
1
2 6
3
4
5

3
Interior view
1. Ribbon rewind hub
2. Ribbon rewind gear
3. Gap sensor (receiver)
4. Media holder
5. Media holder lock switch
6. Gap sensor (transmitter)
7. Printhead
8. Ribbon supply hub
9. Top cover support
10. Media guide adjustment knob
11. Black mark sensor
12. Platen roller
9
11
10
5
4
3
8
7
1
2
12
6

4
Rear View
1. Ethernet interface
2. USB interface
3. Centronics interface
4. RS-232C interface
5. Power jack socket
6. Power switch
7. Fan-fold paper entrance chute
1
3 5
4
2 6
7

5
Setup
Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and
then plug the power cord into a properly grounded power outlet.
Power Supply
Plug
Power
Switch
USB interface
RS-232C interface
Centronics interface
Ethernet RJ-45
interface

6
Open / Close the Top Cover
1. Open the printer top cover by pulling the tabs located on each side towards the front
of the printer, then lift the top cover to the maximum open angle.
2. A top cover support at the rear of the printer will engage with lower inner cover to
hold the printer top cover open.
3. Hold the top cover and press the top cover support to disengage the top cover
support with lower inner cover. Gently close the top cover.

7
Loading the Ribbon
1. Open the printer’s top cover by pulling the top cover open levers located on each
side of the printer and lifting the top cover to the maximum open angle.
2. Open the ribbon access cover.
Note:
1. In normal printing mode, ribbon access cover can be opened while opens the top cover.
Ribbon access cover can be closed while top cover is open or close.
2. In peeler and cutter mode, please open the top cover then the ribbon access cover can be
opened or closed.
3. Insert the ribbon right side onto the supply hub.Align the notches on the left side
and mount onto the spokes.
4. Insert the paper core right side onto the rewind hub.Align the notches on the left
side and mount onto the spokes.

8
5. Stick the ribbon onto the ribbon rewind paper core.
6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and
the black section of the ribbon covers the print head. Close the ribbon access cover
and the top cover.

9
zLoading Path for Ribbon

10
Loading Labels
For optimal printing, please use the HellermannTyton
Caddy 5.0, article number 556-03022.
To load labels, open the TT230SM and separate the green hub guides and lock them into
place on the sides. Then feed the labels from the back of the printer through the black
media guides.
(using the green wheel to adjust).
Close the printer securely.

11
Diagnostic Tool
The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and
status; change printer settings; download graphics, fonts, and firmware; create printer
bitmap fonts; and to send additional commands to the printer. Using this convenient
tool, you can explore the printer status and settings and troubleshoot the printer.
Note: This utility works with printer firmware V6.00 and later versions.
Start the Diagnostic Tool
1. Double click on the Diagnostic tool icon to start the software.
2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager,
Command Tool) included in the Diagnostic utility.
Features tab
Printer functions
Interface
Printer Status
Printer setup

12
Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
1. Select the PC interface connected with bar code printer.
2. Click the “Function” button to setting.
3. The detail functions in the Printer Function Group are listed as below.
Function Description
Factory Default Initialize the printer and restore the settings to
factory default.
Dump Text To activate the printer dump mode.
Configuration Page Print printer configuration.
RTC Setup Synchronize printer Real Time Clock with PC.
Calibrate Sensor Calibrate the sensor specified in the Printer Setup
group media sensor field.
Reset Printer Reboot the printer.
Print Test Page Print a test page.
Ignore AUTO.BAS Ignore the downloaded AUTO.BAS program.
Ethernet Setup Setup the IP address, subnet mask, gateway for
the on board Ethernet.
Note:
For more information about Diagnostic Tool, please refer to the diagnostic utility quick start
guide in the CD disk \ Utilities directory.

13
LED and Button Functions
This printer has one button and one three-color LED indicator. By indicating the LED
with different color and pressing the button, printer can feed labels, pause the printing
job, select and calibrate the media sensor, print printer self-test report, reset printer to
defaults (initialization). Please refer to the button operation below for different functions.
LED indicator
LED Color Description
Green/ Solid This illuminates that the power is on and the device is ready to
use.
Green/ Flash This illuminates that the system is downloading data from PC to
memory or the printer is paused.
Amber This illuminates that the system is clearing data from printer.
Red / Solid This illuminates printer head open, cutter error.
Red / Flash This illuminates a printing error, such as head open, paper
empty, paper jam, ribbon empty, or memory error etc.
Regular button function
1. Feed labels
When the printer is ready, press the button to feed one label to the beginning of next
label.
2. Pause the printing job
When the printer is printing, press the button to pause a print job. When the printer is
paused the LED will blink green. Press the button again to continue the printing job.
Power on utilities
There are six power-on utilities to set up and test printer hardware. These utilities are
activated by pressing FEED button then turning on the printer power simultaneously
and release the button at different color of LED.
Please follow the steps below for different power-on utilities.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED indicates with different color for different functions.

14
Power on utilities The LED color will be changed as following pattern:
LEDcolor
Functions
Amber Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green/Amber
(5 blinks)
Red/Amber
(5 blinks)
Solid green
1. Ribbon Sensor Calibration and Gap /
black mark sensor calibration
Release
2. Gap / black mark sensor calibration,
Self-test and enter dump mode
Release
3. Printer initialization Release
4. Set black mark sensor as media
sensor and calibrate the black mark
sensor
Release
5. Set gap sensor as media sensor and
calibrate the gap sensor
Release
6. Skip AUTO.BAS Release
Ribbon and Gap/Black Mark Sensor Calibration
Gap/black mark sensor sensitivity should be calibrated at the following conditions:
1. A brand new printer
2. Change label stock.
3. Printer initialization.
Please follow the steps below to calibrate the ribbon and gap/black mark sensor.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3 Release the button when LED becomes red and blinking. (Any red will do during the 5
blinks).
It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.
The LED color will be changed as following order：
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
Note:
Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to
calibrate the sensor.
For more information about GAP and BLINE command, please refer to TSPL2 programming
manual.

15
Gap/Black Mark Calibration, Self-test and Dump Mode
While calibrate the gap/black mark sensor, printer will measure the label length, print
the internal configuration (self-test) on label and then enter the dump mode. To calibrate
gap or black mark sensor, depends on the sensor setting in the last print job.
Please follow the steps below to calibrate the sensor.
1.Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED becomes amber and blinking. (Any amber will do
during the 5 blinks)
The LED color will be changed as following order.
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
4. It calibrates the sensor and measures the label length and prints internal settings
then enter the dump mode.
Note:
Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to
calibrate the sensor.
For more information about GAP and BLINE command, please refer to TSPL2 programming
manual.

16
Self-test
Printer will print the printer configuration after gap/black mark sensor calibration.
Self-test printout can be used to check if there is any dot damage on the heater element,
printer configurations and available memory space.
Print head test pattern
Printer model name & Main board firmware version
Printed mileage
Main board firmware checksum
Serial port setting
Code page
Country code
Print speed
Print darkness
Label size (width, height)
Gap size (vertical gap, offset)
Sensor sensitivity
File management information
Dump mode
Printer will enter dump mode after printing printer configuration. In the dump mode, all
characters will be printed in 2 columns as following. The left side characters are
received from your system and right side data are the corresponding hexadecimal value
of the characters. It allows users or engineers to verify and debug the program.
ASCII Data Hex decimal data related to
left column of ASCII data

17
Note:
1. Dump mode requires 4” wide paper width.
2. Turn off / on the power to resume printer for normal printing.
3. Press FEED button to back to the previous menu.
Printer Initialization
Printer initialization is used to clear DRAM and restore printer settings to defaults. The
only one exception is ribbon sensitivity, which will note be restored to default.
Printer initialization is activated by the following procedures.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED turns green after 5 amber blinks. (Any green will do
during the 5 blinks).
The LED color will be changed as following:
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
Printer configuration will be restore to defaults as below after initialization.
Parameter Default setting
Speed 127 mm/sec (5 ips) (203DPI)
76 mm/sec (3 ips) (300DPI)
Density 8
Label Width 4” (101.5 mm)
Label Height 4” (101.5 mm)
Sensor Type Gap sensor
Gap Setting 0.12” (3.0 mm)
Print Direction 0
Reference Point 0,0 (upper left corner)
Offset 0
Tear Mode On
Peel off Mode Off
Cutter Mode Off
Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit
Code Page 850
Country Code 001
Clear Flash Memory No
IP Address DHCP

18
Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor
Please follow the steps as below.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED turns green/amber after 5 green blinks. (Any
green/amber will do during the 5 blinks).
The LED color will be changed as following:
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor
Please follow the steps as below.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any
red/amber will do during the 5 blinks).
The LED color will be changed as following:
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
Skip AUTO.BAS
TSPL2 programming language allows user to download an auto execution file to flash
memory. Printer will run the AUTO.BAS program immediately when turning on printer
power. TheAUTO.BAS program can be interrupted without running the program by the
power-on utility.
Please follow the procedures below to skip an AUTO.BAS program.
1. Turn off printer power.
2. Press the FEED button and then turn on power.
3. Release the FEED button when LED becomes solid green.
The LED color will be changed as following:
Amber Æred (5 blinks) Æamber (5 blinks) Ægreen (5 blinks) Ægreen/amber (5
blinks) Æred/amber (5 blinks) Æsolid green
4. Printer will be interrupted to run the AUTO.BAS program.

19
Troubleshooting
The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
LED Status
This section lists the common problems that according to the LED status and other
problems you may encounter when operating the printer. Also, it provides solutions.
LED Status
/ Color Printer Status Possible Cause Recovery Procedure
OFF No response No power * Turn on the power switch.
* Check if the green LED is lit on power supply. If
it is not lit on, power supply is broken.
* Check both power connections from the power
cord to the power supply and from the power
supply to the printer power jack if they are
connected securely.
Solid Green ON The printer is ready to
use
* No action necessary.
Green with
blinking
Pause The printer is paused * Press the FEED button to resume for printing.
Red with
blinking
Error The out of label or
ribbon or the printer
setting is not correct
1. Out of label or ribbon
* Load a roll of label and follow the instructions in
loading the media then press the FEED button to
resume for printing.
* Load a roll of ribbon and follow the instructions
in loading the ribbon then press the FEED button
to resume for printing.
2. Printer setting is not correct
* Initialize the printer by instructions in “Power on
Utility” or “Diagnostic Tool”.
Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about the
Diagnostic Tool, please refer to the instruction in the software CD disk.