Hellermann Tyton TT4030 User manual

Thermotransferdrucker TT4030
Operating Instructions Bedieningshandleiding Návod k obsluze
Betriebsanleitung Brugervejledning Használati útmutató
Manuel d’utilisation Bruksanvisning Navodila za uporabo
Manual de Instrucciones Bruksanvisning Instrucţiuni de operare
Manual de instruções Käyttöohjeet Kullanım talimatları
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Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478 3
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
Operating instructions
Table of contents
1 User information .................... 4
1.1 Field of application.................. 4
1.2 Used labels and symbols.............. 4
1.3 Safekeeping of documents and
actuality .......................... 4
1.4 Intended use ...................... 4
1.5 EC conformity ..................... 4
1.6 Applicable documents ............... 4
1.7 Customer service and spare parts ....... 4
2 Safety instructions ................... 5
2.1 Representation and layout of warning
instructions ....................... 5
2.2 Danger grading of warning
instructions ....................... 5
2.3 Basic safety instructions .............. 5
2.4 Limitations of use ................... 5
2.5 Operator obligations ................ 5
3 Transport and storage ................ 5
4 Layout and function.................. 6
4.1 Layout ........................... 6
4.2 Touchscreen display ................. 7
4.2.1 Start screen ....................... 7
4.2.2 Navigation in the menu .............. 8
5 Commissioning..................... 10
5.1 Device placement.................. 10
5.2 Connecting the device to the power
supply .......................... 10
5.3 Connecting the device to a computer or
computer network ................. 11
5.4 Switching the device on and off ....... 11
6 Operation......................... 11
6.1 Inserting consumable material on
rolls ............................ 11
6.1.1 Positioning the material roll on the roll
holder .......................... 11
6.1.2 Inserting a material strip into the
printhead ........................ 12
6.1.3 Adjusting the light barrier............ 12
6.1.4 Winding up the carrier material in
dispensing mode (not available as a
standard) ........................ 13
6.2 Loading fanfold labels .............. 13
6.3 Setting the head locking system ....... 14
6.4 Installing or removing the dispensing
or tear-off plate ................... 14
6.5 Inserting the colour ribbon ........... 15
6.6 Adjusting the colour ribbon feed ...... 15
7 Print mode ........................ 16
7.1 Synchronising the paper feed ......... 16
7.2 Tear-off mode .................... 16
7.3 Dispensing mode (only available with
dispensing version) ................. 16
7.4 Internal winding (only available for
dispensing version) ................. 16
8 Troubleshooting .................... 17
8.1 Error displays ..................... 17
8.2 Error messages and troubleshooting .... 18
8.3 Problem solving ................... 19
9 Maintenance ...................... 20
9.1 Preparation and follow-up tasks ....... 20
9.2 Maintenance and cleaning ........... 20
9.2.1 Regular maintenance work........... 20
9.2.2 Cleaning agents and materials ........ 20
9.2.3 Cleaning the device ................ 20
9.2.4 Cleaning the print roller ............. 20
9.2.5 Cleaning the printhead.............. 21
9.2.6 Cleaning the light barrier ............ 21
10 Taking out of operation .............. 22
10.1 Taking the device out of operation ..... 22
10.2 Putting the device back into
operation ........................ 22
11 Disposal .......................... 22
12 Technical Specifications .............. 22
12.1 Device dimensions ................. 23
12.2 Sections/continuous material
dimensions....................... 24
12.3 Dimensions for reflection marks ....... 25
12.4 Dimensions for perforations .......... 26
The original operating instructions are written in German.
The translations are based on these original operating
instructions.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
User information
4
1 User information
Before the device is used, all persons who will be using
the device must have carefully read and understood the
operating instructions.
This documentation as well as translations hereof are the
property of the HellermannTyton Group. Replication,
editing, reproducing or distribution in whole or in parts
for purposes other than following the original intended
use requires the prior written consent from the
HellermannTyton Group.
1.1 Field of application
The operating instructions are directed towards
technicians and the operator. The operating instructions
only apply for the following TT4030 thermal transfer
printer, called "device" in the following:
TYPE Article No.
Thermal transfer printer TT4030 556-04037
The type can be read from the rating plate. The rating
plate with the 7-digit serial number can be found on the
rear of the device.
A HellermannTyton Product
Made in Germany
Label Printer
Model: TT4030 300dpi
Part No.: 556-04037
Voltage: 100-240V~
Current: 2A max.
Frequency: 50-60Hz
型号
打印机
品号
流
率
德国制造
Example of a rating plate.
1.2 Used labels and symbols
In these operating instructions, different labels and
symbols are used in the text. These are explained in the
following:
• Symbol for an enumeration
fSymbol for an instruction
1 First step
2 Following steps
;Outcome
Display text/screen text
ÆCross reference
Messages with this symbol contain information about the
environment and how you can help protect it.
Texts with this symbol contain additional information.
1.3 Safekeeping of documents and actuality
fKeep these instructions as well as all other supplied
documents in a safe place, so that they are available at
any time.
fHand over the complete documentation to the next
owner.
fPlease note:
Due to the continuous development of the devices, there
may be deviations between the documentation and the
device. The current edition can be found at
www.HellermannTyton.de/site/downloads.
1.4 Intended use
The thermal transfer printer TT4030 is only intended for
printing suitable materials that are approved by the
manufacturer. The device is conceived for large-volume
industrial use. A cutter, perforation cutter and external
ribbon supply hub are available as options. The device is
only suitable for indoor use. The device may not be
operated in potentially explosive environments.
The device may only be used for the purposes described
in these operating instructions.
The device may only be used in technically perfect
condition in accordance with its intended use and the
operating instructions, and only by safety-conscious
persons who are fully aware of the risks involved in
operating the device.
The device may only be repaired or serviced by the
manufacturer or a qualified technician using genuine
spare parts.
1.5 EC conformity
The device fulfills the requirements in accordance with:
• Low Voltage Directive 2014/35/EU
• EMC Directive 2014/30/EU
• Directive 2011/65/EU on the restriction of the use of
certain hazardous substances in electrical and electronic
equipment
1.6 Applicable documents
The configuration, programming and service instructions
must be observed.
1.7 Customer service and spare parts
If you have any questions or suggestions, please contact
HellermannTyton. The contact data is listed at the end of
this documentation.
Only use genuine spare parts or spare parts approved by
HellermannTytonGmbH. Contact Customer Services to
order the spare parts.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Safety instructions
5
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
2 Safety instructions
The device was manufactured according to the current
state of technology and the recognised safety
regulations. Nonetheless, use of the device can result in
hazards to the life and limb of the user or third persons,
or in damage to the device and other material property.
These operating instructions contain information on
safety.
fAlways follow all of the instructions to prevent personal
injury, material damage or environmental damage.
2.1 Representation and layout of warning
instructions
The warning instructions relate to actions and are
structured as follows:
DANGER
Type and source of danger!
Explanations on the type and source of danger.
fMeasures to prevent danger.
2.2 Danger grading of warning instructions
The warning instructions are graded according to the
severity of their danger. In the following, the danger
grading is explained with the corresponding signal
words and warning symbols.
DANGER
Immediate risk of lethal or serious injuries.
WARNING
Possible risk of lethal or serious injuries.
CAUTION
Possible slight injuries.
NOTE
Damage to the device or the surroundings.
2.3 Basic safety instructions
The following safety instructions apply generally when
handling the device.
Danger of electric shock
A faulty or incorrectly installed power supply line can
lead to lethal injuries.
fConnect the device to a properly installed socket with
grounding.
fCheck the voltage (110V to 240VAC).
fThe socket must be easily accessible, so that the device
can be switched off if necessary.
fIf not used, in event of repairs or maintenance, switch
off the device using the main switch and pull out the
plug.
fUnauthorized intervention to the electronic assemblies or
their software can cause malfunctions.
Risk of injury
There is a possible risk of injury from rotating
components or crushing of limbs when handling the
device.
fMake sure that clothing, hair, jewellery etc. do not come
into contact with open rotating components of the
device.
fOnly use the handle to close the cover and do not reach
into the swivelling range of the cover.
fThe device or parts of it can become hot while printing.
Do not touch during operation, and allow to cool down
before changing material or before disassembly.
Danger of material damage
Opening the cover during operation can cause an
undefined standstill of the device.
fAvoid opening the cover during operation.
2.4 Limitations of use
fObserve the following requirements for the operational
environment:
• The device may only be operated in a dry and low-dust
indoor environment.
• Do not operate the device in potentially explosive
environments.
2.5 Operator obligations
The operator must observe and comply with the
respectively applicable national legal regulations and
accident prevention regulations.
The operator must keep the device in proper condition
by performing maintenance measures at regular
intervals.
3 Transport and storage
For transport, all of the moving components of the
device must be secured. The device may only be
transported in the supplied original packaging.
The device must be protected from humidity, direct
sunlight and extreme heat. The device may only be
stored in dry places that are not exposed to spray water.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Layout and function
6
4 Layout and function
4.1 Layout
10
1
2
3
4
5
6
9
7
8
Device overview.
1 Cover
2 Margin stops
3 Roll retainer
4 Colour ribbon supply hub
5 Internal winder (only included with the dispenser version)
6 Print mechanism
7 Cover
8 Colour ribbon winder
9 Touchscreen display
10 "Device on" LED
21
12
13
14
11
20
19
18
17
16
15
Print mechanism.
11 Allen key
12 Printhead locking lever
13 Adjusting knob for the guide
14 Guide
15 Pressing system (only included with the dispenser version)
16 Guide roll (only included with the dispenser version)
17 Tear-off plate
18 Print roller
19 Light barrier
20 Printhead retainer with printhead
21 Guide roll for the colour ribbon
22
24
25
26
27
28
29
23
Device from the rear.
22 Power switch
23 Power connection jack
24 Slot for the SD card
25 2x USB master interfaces for key pad, scanner, USB memory device, bluetooth
adapter or service key
26 USB full-speed slave port
27 Ethernet 10/100 Base-T
28 RS-232 port
29 USB master interface for key pad, scanner, USB memory device, bluetooth
adapter or service key

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Layout and function
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GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
4.2 Touchscreen display
With the touchscreen display, the user can control
operation of the device, for example:
• Interrupting, resuming or cancelling print jobs,
• Setting the print parameters, e.g. heat energy of the
printhead, print speed, configuration of the interfaces,
language and time,
• Controlling stand-alone operation with storage medium,
• Performing firmware updates.
ÆConfiguration instructions
Several functions and settings can also be controlled
using the printer's own commands with software
applications or with direct programming with a
computer.
ÆProgramming instructions
It is advantageous to make adjustments in the software for
different print jobs.
4.2.1 Start screen
Start screen Meaning
After switching on
While printing
When paused
After a print job
The touchscreen is actuated by direct finger pressure:
• To open a menu or select a menu item, briefly tap on the
corresponding symbol.
• To scroll in lists, swipe with your finger up or down on
the display.
Buttons on the
start screen Meaning
Jump to the menu
Interrupt the print job
Resume the print job
Repeat the last material
Cancel and delete all
print jobs
Material feed
Inactive buttons are shaded.
With certain software or hardware configurations,
additional symbols appear on the start screen:
Optional buttons on the start
screen Meaning
After switching on
While printing
When paused
Start printing incl. dispensing,
Cutting or similar of an individual
material in the print job
Triggering a direct cut without
material transport

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Layout and function
8
Depending on the configuration, different information is
shown in the header in the form of widgets:
Widget on the start
screen Meaning
The reception of data through an interface is
signaled by a falling drop.
The Save data stream function is active.
ÆConfiguration instructions
All received data is saved in a
.lbl file.
Advance warning of colour ribbon end:
ÆConfiguration instructions
The residual diameter of the supply roll has
undercut the set value.
The SD card is installed.
The USB memory device is installed.
Grey: Bluetooth adapter is installed.
White: Bluetooth connection is active.
WiFi connection is active. The number of white
bars represents the strength of the WiFi
connection.
Ethernet connection is active.
USB connection is active.
Time display
4.2.2 Navigation in the menu
Proceed as follows:
1 To jump to the menu in the start level, press .
Start level.
2 Choose a topic in the selection level.
;Different topics have substructures with additional
selection levels.
With , you jump back to the superordinate level, and
with , back to the start level.
Selection level.
3 Continue the selection until the parameter/function level
has been reached.
Parameter/function level.
4 Select the function.
;The device executes the function, after a preparatory
dialogue if necessary.
- or -
5 Select the parameter.
;The setting options depend on the type of parameter.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Layout and function
9
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
Parameter Meaning
Logical parameter
Selection parameter
Numerical parameter
Date/time
Buttons to set
the parameters Meaning
Slider for rough setting of the value
Incremental reduction of the value
Incremental increase of the value
Exit setting without saving
Exit setting with saving
Parameter is switched off, actuating
switches the parameter on.
Parameter is switched on, actuating
switches the parameter off.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Commissioning
10
5 Commissioning
The following tools are required for the start-up of the
device:
• PC or notebook with Windows XP®/Vista®/7®/8®
Carry out the start-up in the prescribed sequence:
1. Place the device.
2. Install the drivers.
3. Connect the device.
4. Install the device in the operating system.
5. Install the TagPrint Pro software.
5.1 Device placement
NOTE
Material damage caused by false environmental
conditions!
The device and the materials can be damaged by humidity
and dust.
fSetup the device only in dry places that are not exposed
to spray water or dust.
Proceed as follows:
1 Lift the device carefully out of the packaging.
2 Place the device on a level and stable surface.
3 Open the device cover.
4 Remove foam transportation safeguards from the area of
the printhead.
5 Check the device for transport damage.
6 Check the delivery for completeness:
• Thermal transfer printer
• Power cable
• USB cable
• Documentation
• CD with installation program, Windows drivers, and
operating instructions
Keep the original packaging for later transport.
If transport damage has been found or if the scope of
delivery was incomplete, please contact Customer Service at
HellermannTyton.
;The device has been setup correctly.
5.2 Connecting the device to the power supply
DANGER
Danger of lethal electric shock!
There is a risk of lethal injury when touching live
components.
fOnly connect the device to a properly installed and
standardised socket with grounding.
fCheck the voltage-level and current requirements.
fDo not touch any of the live components.
22
24
25
26
27
28
29
23
Device from the rear.
22 Power switch
23 Power connection jack
24 Slot for the SD card
25 2x USB master interfaces for key pad, scanner, USB memory device, bluetooth
adapter or service key
26 USB full-speed slave port
27 Ethernet 10/100 Base-T
28 RS-232 port
29 USB master interface for key pad, scanner, USB memory device, bluetooth
adapter or service key
The printer is equipped with a wide area power unit. The
device can be operated with a supply voltage of 230
V~/50 Hz or 115 V~/60 Hz without adjustment.
Proceed as follows:
1 Ensure that the device is switched off.
2 Plug the power cable into the power connection socket.
3 Plug the power cable into a grounded socket.
;The device is connected to the power supply.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Operation
11
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
5.3 Connecting the device to a computer or
computer network
NOTE
Material damage caused by improper work!
Inadequate or no grounding of the components can cause
malfunctions during operation.
fOnly connect the device to a properly installed and
standardised socket with grounding.
Proceed as follows:
1 Connect the device to a computer or computer network.
ÆConfiguration instructions
;The device is connected to a computer or computer
network.
5.4 Switching the device on and off
Proceed as follows:
1 Ensure that all connections have been made.
2 Switch the device on using the power switch.
;The device automatically performs a system test and
shows the system status READY on the display.
- or -
3 Rectify error, if applicable.
ÆSection 8
6 Operation
fFor settings and simple assemblies, use the supplied
Allen key located in the upper part of the print
mechanism. Other tools are not required for the work
described in the following.
6.1 Inserting consumable material on rolls
6.1.1 Positioning the material roll on the roll holder
1
2
3
4
5
10
9
8
7
6
Insert the roll material.
1 Margin stops
2 Ring
3 Material roll
4 Roll holder
5 Internal winder (only included with the dispenser version)
6 Guide
7 Knurled knob
8 Light barrier
9 Printhead locking lever
10 Cover
1 Open the cover.
2 Turn the ring counterclockwise, so that the arrow points
to the symbol and the margin stop is released.
3 Remove the margin stop from the roll holder.
4 Load the material roll onto the roll holder so that the
printed side of the material faces up.
5 Push the margin stop onto the roll holder.
6 Push the margin stops until both margin stops rest
against the material roll and noticeable resistance can be
felt when pushing.
7 Turn the ring clockwise, so that the arrow points to the
symbol and the margin stop clamps onto the roll
holder.
8 Unwind the consumable material.
For dispensing or winding mode: ca. 60 cm
For tear-off mode: ca. 40 cm
;The material roll is positioned on the roll holder.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Operation
12
6.1.2 Inserting a material strip into the printhead
1
4
2
3
5
Insert a material strip into the printhead.
1 Printhead locking lever
2 Knurled knob
3 Margin stops
4 Light barrier
5 Sensor
1 Turn the lever counterclockwise to lift the printhead.
2 Adjust the margin stops using the knurled knob so that
the material fits between the two margin stops.
3 Guide the consumable material strip above the internal
winder through to the print unit.
4 Guide the consumable material strip through the light
barrier so that the consumable material strip exits the
print unit between printhead and the print roller.
;The material is inserted into the printhead.
6.1.3 Adjusting the light barrier
To adapt to the material, the light barrier can be moved
perpendicular to the direction of paper feed. The sensor
for the light barrier is visible from the front through the
print unit and is marked with an indentation on the light
barrier holder. When the device is switched on, a yellow
LED also illuminates the sensor position.
1
4
2
3
6
5
Adjusting the light barrier.
1 Printhead locking lever
2 Knurled knob
3 Margin stops
4 Light barrier
5 Screw
6 Sensor
1 Loosen the screw.
2 Using the handle, position the light barrier so that the
sensor can record the gap or a reflex or perforation
mark.
- or, when the materials do not have
a rectangular shape, -
3 Align light barrier using the handle with the front edge
of the label in the direction of paper feed.
4 Tighten the screw.
;The light barrier is adjusted.
Only for operation in tear-off mode:
1 Turn the lever clockwise to lock the printhead.
;The material is inserted for operation in tear-off mode.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Operation
13
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
6.1.4 Winding up the carrier material in dispensing
mode (not available as a standard)
In dispensing mode, the materials are removed after
being printed and only the carrier material is wound up
internally.
3
1
4 5 7 96 8
2
Guiding the material in dispensing mode.
1 Printhead locking lever
2 Dispensing plate
3 Guide roll
4 Cover
5 Pressing system (only included with the dispenser version)
6 Clamp
7 Turn knob
8 Internal winder (only included with the dispenser version)
9 Material roll
1 Open the cover.
2 Swivel the pressing system away from the guide roll.
3 Remove the materials from the carrier material on the
first 100 mm of the consumable material strip.
4 Guide the consumable material strip around the
dispensing plate and guide roll to the internal winder.
5 Hold onto the internal winder.
6 Turn the rotary knob clockwise up to the stop.
7 Push the carrier material under a clamp of the internal
winder.
8 Align the outer edge of the consumable material strip
with the material roll.
9 Turn the rotary knob counterclockwise up to the stop.
;The internal winder is spread apart and the consumable
material strip is therefore firmly clamped.
10 Turn the internal winder counterclockwise to tighten the
material.
11 Position the pressing system centred on the consumable
material strip.
12 Swivel the pressing system onto the guide roll.
13 Turn the lever clockwise to lock the printhead.
;The material roll is inserted for dispensing mode.
6.2 Loading fanfold labels
1
2
3
4
5
Paper feed with fanfold labels.
1 Margin stops
2 Ring
3 Roll holder
4 Material stack
5 Printhead locking lever
1 Turn the ring counterclockwise, so that the arrow points
to the symbol and the margin stop is released.
2 Adjust the margin stops so that the material fits between
the two margin stops.
3 Place the material stack behind the device.
fEnsure that the materials on the strip are visible from the
top.
;The material stack is placed behind the device.
4 Guide the consumable material strip over the roll holder
through to the print unit.
5 Push the margin stop until the consumable material strip
is resting against the assembly wall and the margin stop
or both margin stops, without being clamped or bent.
6 Turn the ring clockwise, so that the arrow points to the
symbol and the margin stop clamps onto the roll
holder.
7 Insert the consumable material strip into the printhead.
ÆSection 6.1.2
8 Adjusting the light barrier.
ÆSection 6.1.3
9 Set the head locking system.
ÆSection 6.3
10 Turn the lever clockwise to lock the printhead.
;The fanfold labels are loaded.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Operation
14
6.3 Setting the head locking system
The printhead is pressed on by two plungers. The
position of the two plungers must be adapted to the
width of the utilised material to
• achieve uniform print quality across the entire material
width,
• avoid wrinkles in the colour ribbon feed,
• prevent premature wear of the print roller and the
printhead.
1
2
3
Set the head locking system.
1 Grub screw
2 Plunger
3 Printhead locking lever
1 Loosen the grub screws of the two plungers using the
Allen key and adjust the two plungers to the width of
the material.
2 Turn the lever clockwise to lock the printhead.
3 Tighten the threaded pins.
4 Apply pressure on the printhead with the two plungers,
whose basic position is in the middle of the printhead
retainer.
;The head locking system is set.
This setting can be used for all applications.
6.4 Installing or removing the dispensing or tear-off
plate
To convert the device for a different operating mode, a
dispensing plate or tear-off plate must be installed if
necessary.
1 2
Dispensing plate or tear-off plate.
1 Dispensing plate (only included with the dispenser version)
2 Tear-off plate
4
2
3
2
1
Installing and removing the dispensing plate or tear-off plate.
1 Screw
2 Pin
3 Plate
4 Cover
1 Remove the plate.
fOpen the cover.
fLoosen the screw by several turns.
fPush the plate upwards.
fRemove the plate.
;The plate is removed.
2 Install the plate.
fInsert the plate on the screw.
fPush the plate down behind the pin.
fTighten the screw.
;The plate is installed.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Operation
15
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
6.5 Inserting the colour ribbon
For direct thermal printing, a colour ribbon may not be
inserted. If a colour ribbon is already inserted, it must be
removed.
1
2
3
4
5
6
Inserting the colour ribbon.
1 Colour ribbon supply hub
2 Turn knob
3 Colour ribbon winder
4 Printhead locking lever
5 Colour ribbon core
6 Colour ribbon roll
1 Clean the printhead.
2 Turn the lever counterclockwise to lift the printhead.
3 Slide the colour ribbon roll onto the colour ribbon supply
hub so that the colour coating of the ribbon faces
downward.
4 Position the colour ribbon roll centred on the colour
ribbon supply hub.
5 Hold onto the colour ribbon roll.
6 Turn the rotary knob on the colour ribbon supply hub
counterclockwise until the colour ribbon roll is fixed.
7 Push a suitable colour ribbon core onto the colour ribbon
winders and fix it in the same way.
8 Guide the colour ribbon roll through the print
mechanism.
Colour ribbon feed.
9 Secure the starting end of colour ribbon to the ribbon
core with adhesive tape.
fIn doing so, ensure that the colour ribbon winder rotates
counterclockwise.
;The starting end of the colour ribbon is fixed to the
colour ribbon core.
10 Turn the colour ribbon winder counterclockwise to
smooth out the colour ribbon feed.
11 Turn the lever clockwise to lock the printhead.
;The colour ribbon is inserted.
6.6 Adjusting the colour ribbon feed
Wrinkles in the colour ribbon feed can cause print
pattern errors. The colour ribbon guide roll can be
adjusted to prevent wrinkles.
Faulty adjustment of the head locking system can also
cause wrinkles in the colour ribbon feed.
ÆSection 6.3
The adjustment is best carried out during printing operation.
3
2
1
Adjust the colour ribbon feed.
1 Scale
2 Screw
3 Colour ribbon guide roll
1 Read the current setting on the scale and write it down if
necessary.
2 Turn the screw with Allen key and observe the behaviour
of the colour ribbon.
In the +direction, the inner edge of the colour ribbon is
tightened. The outer edge of the colour ribbon is tightened
in the -direction
;The colour ribbon feed is adjusted.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Print mode
16
7 Print mode
NOTE
Material damage due to improper handling!
The printhead can be damaged by improper handling.
fDo not touch the bottom of the printhead with the
fingers or sharp objects.
fEnsure that the materials are clean.
fMake sure that the material surfaces are smooth. Rough
materials act like emery paper and reduce the service life
of the printhead.
fPrint with the lowest possible printhead temperature.
The device is ready for operation when all connections
have been made, and the materials and, if applicable,
the colour ribbon have been loaded.
7.1 Synchronising the paper feed
After inserting the material, a synchronization of the
paper feed is necessary in dispensing or cutting mode. In
the process, the first material detected by the sensor is
moved into print position and all of the materials ahead
of it are transported out of the device. In dispensing
mode, this prevents empty material from being
dispensed together with the first printed material, and in
cut mode, it prevents errors in the cut length of the first
section. Both effects could make the first material
unusable.
1 Press to start the synchronization.
2 Remove the empty materials that were dispensed or cut
off by the feed mechanism.
;The paper feed is synchronised.
A synchronisation run is not necessary if the printhead was
not opened between the different print jobs, even if the
device was switched off.
7.2 Tear-off mode
In tear-off mode, materials or continuous material is
printed. The print job will be processed without
interruption. After printing, the consumable material
strips are torn off by hand. For this operating mode, the
tear-off plate must be installed.
ÆSection 6.4
7.3 Dispensing mode (only available with dispensing
version)
In dispensing mode, the materials are automatically
removed from the carrier material after being printed
and dispensed for removal. The carrier material is wound
up inside the device.
The operating mode is only possible with the dispensing
versions of the device.
Dispensing mode must be activated in the software.
In the direct programming, this is achieved with the P
command.
ÆProgramming instructions
In the most simple case, the dispensing mode can be
controlled with the touchscreen display without using an
optional component:
• Starting the print job with activated dispensing mode
• Starting each individual dispensing procedure by pressing
on the touchscreen display
7.4 Internal winding (only available for dispensing
version)
After printing, the materials are wound up internally
with the carrier material for later use.
The operating mode is only possible with the dispensing
versions of the device. Instead of the dispensing plate,
an optional guide plate must be installed

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Troubleshooting
17
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
8 Troubleshooting
The following tables help to find possible errors and
causes as well as measures to perform troubleshooting.
8.1 Error displays
When an error occurs, an error message appears on the
display:
Error message 1.
Error message 2.
Error message 3.
The error processing depends on the type of error.
ÆSection 8.2
To continue operation, the following options are offered
in the error message:
Button in the error
message Function
Repeat After eliminating the cause of error, the print
job will be resumed.
Cancel The current print job will be cancelled.
Feed
The material transport will be resynchronised.
Afterwards, the job can be resumed with
Repeat.
Ignore
The error message will be ignored and the
print job will be continued, with limited
function if applicable.
Save log
The error does not allow printing operation.
For more detailed analysis, various system files
can be stored on an external memory device.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Troubleshooting
18
8.2 Error messages and troubleshooting
Error Cause Remedy
Pressing system open
(only with dispensing version)
The pressing system on the guide roll is not closed in
dispensing mode Close the pressing system
The pressing system on the feed roll is not closed Close the pressing system
Barcode too big The barcode is too big for the allocated print area of the
material. Reduce the size of the barcode or move it.
Barcode error Invalid barcode content, e.g. alphanumeric characters in a
numerical barcode Correct the barcode content.
File not found Requested file is not on the memory card. Check the content of the memory card.
Printhead folded down Printhead not locked. Lock the printhead.
Printhead too hot Printhead is overheated.
After a pause, the print job will be continued
automatically.
If the fault recurs repeatedly, reduce the heat level or the
print speed in the software.
Field name exists Duplicate usage of field name in the direct programming. Correct the programming.
Remove lm Colour ribbon is loaded although the device is set to direct
thermal printing
Remove colour ribbon for direct thermal printing.
For thermal transfer printing, activate Transfer
printing in the printer configuration or the software.
Out of ribbon
Out of colour ribbon Insert a new colour ribbon.
Colour ribbon melted during printing
Cancel current print job.
Change the heat level in the software.
Clean the printhead.
ÆSection 9.2.5
Inserting the colour ribbon.
Restart print job.
The printer is loaded with thermal material, but the
software is set to transfer printing.
Cancel current print job. Set software to Thermal
printing. Restart print job.
Device not conn. Programming addresses a non-existent device. Connect the optional device or correct the programming.
No label found
Several materials are missing on the consumable material
strips
Press Repeat until the next material is detected on the
consumable material strip.
The material format set in the software does not
correspond with the actual format.
Cancel current print job.
Change the material format in the software.
Restart print job.
Device is loaded with continuous material, but the
software is set to sections
Cancel current print job.
Change the material format in the software.
Restart print job.
No label size sepc. The material size is not defined in the programming Check programming.
Read error Read error when reading from the memory device
Check data on the memory device.
Backup data.
Reformat memory device.
Label too thick The cutter is unable to cut the material but is able to
return into its home position.
Press Cancel.
Change material.
Cutter blocked
Cutter stays in an undefined position in the material.
Switch off the device.
Remove material.
Switch on the device.
Restart print job.
Change material.
No cutter function
Switch the device off and then on again.
ÆSection 5.4
If error recurs, contact Service.
Out of paper Out of material roll Load material.
Error in the paper feed Check paper feed.
Buffer overow The data input buffer memory is full and the computer is
still transmitting data Use data transmission via protocol (preferably RTS/CTS).
Write error Hardware error Repeat the write process.
Reformat memory device.
Font not found Error with the selected download font Cancel current print job.
Change font.

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Troubleshooting
19
GBDEFRESPTITNLDKNOSEFIPLCZHUSIROTR
Error Cause Remedy
Voltage error Hardware error
Switch the device off and then on again.
ÆSection 5.4
If error recurs, contact Service.
The failed voltage is shown.
Please write it down.
Memory overow Current print job contains too much information, e.g. due
to selected font, large graphics.
Cancel current print job.
Reduce amount of data to be printed.
Syntax error The device has received an unknown or invalid command
from the computer.
Press Ignore to skip the command or press the Cancel
to cancel the
print job.
Unknown card The memory device is not formatted Format the memory device, use a different memory
device.
Memory device type is not supported
8.3 Problem solving
Error Cause Remedy
Colour ribbon wrinkled
Colour ribbon guide roll is not adjusted Adjust the colour ribbon feed.
ÆSection 6.6
Head locking system is not adjusted Set the head locking system.
ÆSection 6.3
Colour ribbon is too wide Use colour ribbon that is only slightly wider than the
material.
Print image has smears or
voids
Printhead is dirty Clean the printhead.
ÆSection 9.2.5
Temperature is too high Decrease the temperature in the software.
Unsuitable combination of materials and colour ribbon Use a different colour ribbon type or brand.
The device does not stop af-
ter colour ribbon runs out Thermal printing is selected in the software Change to thermal transfer print in the software.
The device prints a
sequence of characters
instead of the material
format
The device is in monitor mode Cancel the monitor mode.
The device transports the
material, but not the colour
ribbon
The colour ribbon is not properly inserted Check and, if necessary, correct the feed path of the
colour ribbon and the orientation of the coated side.
Unsuitable combination of materials and colour ribbon Use a different colour ribbon type or brand.
The device only prints each
second material Setting of the format in the software is too large Change the format setting in the software.
Vertical white lines in the
print image
Printhead is dirty Clean the printhead.
ÆSection 9.2.5
Printhead is defective (failure of heat elements) Replace the printhead.
ÆService instructions
Horizontal white lines in the
print image
In cut or dispensing mode, the device is operated with the
Backfeed > optimised setting
Change the setup to Backfeed > always.
ÆConfiguration instructions
Print image is irregular, one
side is lighter
Printhead is dirty Clean the printhead.
ÆSection 9.2.5
Head locking system is not adjusted Set the head locking system.
ÆSection 6.3

Operating Instructions • Thermal Transfer Printer TT4030 • 06-2017 • 031-93478
Maintenance
20
9 Maintenance
The following warning instructions apply for all
maintenance work.
DANGER
Danger of lethal electric shock!
There is a risk of lethal injury when touching live
components.
fSwitch off the device before maintenance work.
fPull the power plug out of the socket.
CAUTION
Risk of injury through improper work!
Safe working on the device requires specialised knowledge.
Improperly performed maintenance work can cause injuries.
fPerform maintenance work professionally.
fIf necessary, have the maintenance performed by an
authorised specialised technician.
NOTE
Material damage caused by improper work!
Safe working on the device requires specialised knowledge.
Improperly performed maintenance work can cause damage
to the device.
fPerform maintenance work professionally.
fIf necessary, have the maintenance performed by an
authorised specialised technician.
Maintenance serves to preserve operational readiness
and to prevent premature wear.
Maintenance is divided into:
• Maintenance and cleaning
• Service
9.1 Preparation and follow-up tasks
For all maintenance work, proceed as follows:
1 Switch off the device using the main switch.
2 Pull the power plug out of the socket.
;The device is without current.
3 Perform the required maintenance.
4 Insert the mains plug into the socket.
5 Switch on the device using the main switch.
;The device is ready for operation.
9.2 Maintenance and cleaning
9.2.1 Regular maintenance work
To ensure proper operational status of the device,
defined maintenance work must be performed at the
prescribed intervals.
fWith daily use, perform the following regular
maintenance work.
Interval Maintenance work
Weekly Clean the thermal printhead
Monthly Clean the device
Yearly Device maintenance
9.2.2 Cleaning agents and materials
The following cleaning agents and materials are required
for maintaining the device:
• All-purpose cleaner
• Lint-free cloth
• Soft brush
• Vacuum cleaner
9.2.3 Cleaning the device
NOTE
Material damage due to improper cleaning!
The device can be damaged by using aggressive cleaning
agents.
fDo not use abrasive cleaners or solvents to clean the
external surfaces or components.
Proceed as follows:
1 Remove dust and paper fluff from the print area using a
soft brush or vacuum cleaner.
2 Clean exterior surfaces with a general purpose cleaner
and a cloth.
;The device is cleaned.
9.2.4 Cleaning the print roller
Soiling on the print roller can cause problems with the
print image and material transport.
Proceed as follows:
1 Lift the printhead.
2 Take the materials and colour ribbon out of the device.
3 Remove deposits with roller cleaner and a lint-free cloth.
4 If the roller is damaged, have it replaced.
ÆService instructions
;The print roller is cleaned.