Heritage Bathrooms TGRDC00 Mounting instructions

Models covered:
TGRDC00 Basin Taps
TGRDC01 Bath Taps
TGRDC02 Bath Shower Mixer
Please keep this booklet for future reference.
Installer: when you have read these
instructions please ensure you leave them
with the user.
Gracechurch Tap Range
Installation Instructions
and User Guide

Contents
When you buy a Heritage product, you can be confident that it not only features a beautiful,
distinctive, classic design, but that it has also been made to the very highest quality standards.
To ensure that it works to its full potential, it needs to be fitted correctly.
These fitting instructions have been created to give you all of the information you need and,
if you need any further help, please do not hesitate to give us a call on 0844 701 8503.
01
Important Safety Information 02
General Specifications 02
Dimensions 03-04
Installation 05-07
Basin Taps & Bath Taps 05
Bath Filler / Bath Shower Mixer 06-07
Maintenance 08-09
Map Of Hard Water Regions 10
Troubleshooting 11
Guarantee 12-13
Notes 14

Before starting any installation project please consider the following:
•Prior to drilling into walls, check there are no hidden electrical wires or cables or water supply
pipes with the aid of an electrical detector.
•If you use power tools do not forget:
- Wear eye protection.
- Unplug equipment after use.
•This product must not be modified in any way as this will invalidate the guarantee.
•These fittings need to be installed in accordance with and meet the requirements of the Water
Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
Safety Note
•Please read these instructions & retain for future use. All products manufactured & supplied
by Heritage are safe, provided they are installed correctly, used correctly, and receive regular
maintenance in accordance with these instructions.
•If you are in any doubt about your ability to install this product safely you must employ
the services of an experienced, qualified plumber.
02
General Specifications
Operating pressure range (bar) Min Max
TGRDC00 Basin Taps 0.1 5.0
TGRDC01 Bath Taps 0.2 5.0
TGRDC02 Bath Shower Mixer 0.2 5.0
Maximum Static Pressure –10.0 bar
NOTE:- Nominally equal (balanced) inlet supply pressures are recommended for optimum
Performance of mixer taps.
Designed to comply with BS EN 200 for single taps / combination taps for water systems of type 1 and
2 general technical specifications; and to be used within systems designed to BS 6700.
BS 6700 recommends the temperature of stored water should never exceed 65°C.A stored water
temperature of 60°C is considered sufficient to meet all nominal requirements and will minimise
the build up of lime scale in hard water areas.

TGRDC00 Basin Taps
TGRDC01 Bath Taps
Dimensions
03
28
51
50
G3/4
G1/2
180
93
26
47
50
174
93

04
TGRDC02 Bath Shower Mixer
Dimensions Cont.
328
180
51
G3/4
179
1.5m
204

8*
Installation
1. Identify all components are present prior to starting installation.
2. Using the washer (10) and backnuts (11) secure the taps to the basin by tightening the backnuts
onto the pre-fitted threaded tails (9).A suitable spanner may be required to fully tighten the
backnuts (11).
3. Connect the hot and cold water supplies to the
connecting pipes
4. Turn on the water and fully open the mixer,
allowing it to run for a few minutes and check
all joints and connections for any leaks.
2
1. Indice x2
2. Handle Screw x2
3. Metal Washer x2
4. Handle x2
5. Shroud x2
6. Valve x2
7. Washer x2
8. Tap Body* x2
9. Threaded Tail x2
10. Washer x2
11. Backnut x2
6
1
3
4
5
7
9
10
11
*Tap body shown is for illustration purposes only. The
installation process applies to all models listed for this
booklet
05

8
Installation –Bath Shower Mixer
2
1. Handset x1
2. Hose x1
3. Cradle Assembly x1
4. Diverter Assembly x1
5. Elbow Assembly x2
6. Pillar Assembly x2
6
1
3
4
7
9
10
11
5
12
7. Washer x2
8. Backnut x2
9. Handset Holder x1
10. Screw x1
11. Shroud x1
12. Rawl Plug x1
06

Installation –Bath Filler / Bath Shower Mixer Cont.
1. Identify all components are present prior to starting installation.
2. Using the washer (7) and backnuts (8) secure the pillars to the bath by tightening the backnuts
onto the pre-fitted threaded tails.A suitable spanner may be required to fully tighten the
backnuts (8).
3. Connect the elbow assembly (5) to the tap body, ensuring that the washers are correctly placed
to avoid any leaks and fit to the already installed pillars (6).
4. Attach the cradle assembly (3) to the tap body, again ensuring the washers are correctly placed.
5. Fit the handset (1) to the shower hose (2) and connect the hose to the outlet on the cradle.
6. Connect the hot and cold water supplies.
4. Turn on the water and fully open the mixer, allowing it to run for a few minutes and check all
joints and connections for any leaks.
5. To fit the wall bracket, ensure firstly that the position will allow the handset to comfortably
reach it when attached to the 1.5m hose. Mark out and drill the hole to suit the rawl plug (12).
Using the screw (10), fit the shroud (11) to the wall and assemble the remaining components as
shown in the diagram.
Wall Mount Installation
To wall mount this product, unscrew the elbows from the body and screw the legs directly into the
rear inlets of the tap body.
NOTE: This will alter how far out the product will sit proud of the wall. Care must be taken
when attaching the product, Please do not place weight on this product when fitting
as a wall mounted option.
07

General Cleaning
Your fitting has a high quality finish and should be treated with care to preserve the visible
surfaces.All finishes will wear if not cleaned correctly.The only safe way to clean your product is
to wipe with a soft damp cloth. Stains can be removed using washing up liquid.All bathroom
cleaning products (powders and liquids) will damage the surface of your fitting, even the non-
scratch cleaners.
Note: Never use abrasive detergents or disinfectants or those containing alcohol, hydrochloric
acid or phosphoric acid.
Maintenance
We advise that your fitting is regularly serviced in hard water areas to maintain optimum
performance.
See Map of Hard Water Regions on page 10 to see the water type in your area.
Cleaning the Showerhead: TGRDC02
The hardness of the water in your area will determine how often you should clean your
showerhead. Build up of scale in particularly hard water areas combined with constant use means
you may need to clean your showerhead once a week.To ensure continued performance the
showerhead needs to be regularly descaled.
Tip: If the showerhead is heavily scaled or has not be maintained for a long period of time a
solution of hot water and white vinegar may be needed to clear the scale.
Mix a 50/50 solution and rub the nozzles thoroughly with the solution making sure the solution
gets into all of the nozzles. Wash off the solution with clean water.
08

Maintenance Cont.
If your fitting begins to leak the following should be
carried out;
Isolate both hot and cold water supplies to the tap
by either:
•Turning the water supply off at the mains
stopcock or
•Turning off the isolation valves to the tap.
1. Remove the indice, to reveal the screw and
washer and proceed to remove these with a
suitable screwdriver.
2. Remove the handle and unscrew the shroud.
3. Using a suitable spanner remove the valve.
4. Lift out the valve and clean thoroughly. Be sure
to check and clean out the seating within the
tap body/assembly.
5. If necessary replace the valve.
6. Please visit www.heritagebathrooms.com in
order to find spare parts for this product.
7. Place the valve into the tap body, ensuring the
washer is in the required position, and tighten
the valve fully using a suitable spanner.
8. Re-connect the shroud, handle and all other
components.
9. Turn on water supply and check for leaks.
9. Contact our helpline should if problem persists.
Cleaning the Valves
Handle
Indice
Tap Body
Shroud
Washer
Valve
Screw
&
Washer
Handle
Indice
Shroud
Screw & Washer
Valve
Washer
Tap Body
09

Hard to very hard
Above 200mg/l as
calcium carbonate
equivalent
Soft to
moderately soft
0 - 100mg/l as
calcium carbonate
equivalent
Slightly hard to
moderately hard
100 - 200mg/l as
calcium carbonate
equivalent
Map of Hard Water Regions
10

Troubleshooting
Symptom Cause Remedy
No flow or poor flow
rate.
Partially closed stop or service
valve in water supply pipework to
the tap.
Open stop or service valve.
Head of water is below the
minimum distance required.
Refer to the Specification section
for minimum pressures required.
Possible airlock / blockage in supply
pipework
Remove water supplies from the
fitting and flush the system to
remove any airlocks / debris.
Cartridge not opening fully. Service fitting.
Refer to maintenance
section on pages 08-09.
Water dripping for a few
seconds after the tap has
been turned off.
This is caused by ‘capillary action’
and residual water in the spout
being siphoned
out.This should only
last for a couple of seconds.
Constant dripping /
leaking when the tap is
not in use.
Cartridge / Valve not fully shutting
off.
Service fitting and replace cartridge
.
Refer to maintenance section on
page 08-09.
Fitting does not turn on. Water supplies not turned on. Check that the water supplies to
the fitting are turned on.
Closed stop or service valve. Open stop or service valve.
Water does not come
out of the showerhead
when using the bath
shower mixer.
Diverter mechanism not fully open. Turn the diverter mechanism into
the appropriate position.
Insufficient water pressure / header
height.
Refer to the specification section
for minimum pressures required.
11

Heritage Bathrooms Guarantee
When you buy a Heritage product, you can be confident that it not only features distinctive design, but that
it has also been made to meet our rigorous quality standards.
We offer robust guarantees and an attentive aftercare service to ensure that if you do experience any
issues, we can deal with a problem quickly, and effectively.
Please note that guarantees are only valid with proof of purchase.
Our guarantees are as follows:
Register now for additional peace of mind
Register your product with us now and, if you do have any queries after installation, we’ll be able to quickly
identify the product and give you the best advice. It also means that you won’t have to keep your proof of
purchase to validate your guarantee. To register, simply go online at www.heritagebathrooms.com/register
GuaranteeTerms and Conditions
This guarantee is in addition to your statutory and other legal rights and is subject to the following
conditions:
The product was purchased within the United Kingdom or Republic of Ireland
The product is used in domestic applications only
The guarantee applies solely to the original purchaser with proof of purchase
The installation must allow ready access to all products for the purpose of inspection, maintenance or
replacement
Repair under this guarantee does not extend the original expiry date. The guarantee on any
replacement parts or product ends at the original expiry date
Any part found to be defective during the guarantee period will be replaced without charge, providing that
the product has been installed in accordance with the instructions given in this guide and used as the
manufacturer intended. If the product is no longer available, Heritage will endeavour to provide the nearest
equivalent.
2 Years on
Mirrors &
WC Seats
5 Years on
Bath Screens,
Furniture,
Shower Valves,
Taps, Wastes
& Accessories
Lifetime Guarantee
on Acrylic &
Cast Iron Baths
And Sanitaryware
12

Heritage Bathrooms Guarantee Cont.
The guarantee does not cover:
Damage or defects caused by
-General wear and tear (including special non-chrome finishes; components such as filters, seals,
‘O’ rings and washers)
-Incorrect installation
-Repair using non-Heritage parts
-Accidental or wilful misuse
-Corrosion and the use of inappropriate cleaning products.
-System debris including the build-up of limescale (which can be controlled through regular
servicing and maintenance)
Compensation for loss of use of the product or consequential loss of any kind.
In the interests of continuous product improvement, Heritage reserves the right to alter product
specifications without notice.
Need help?
In the unlikely event that you encounter a problem with your Heritage product, you must, in the first
instance, contact the retailer you purchased it from. They will advise as to whether it is due to a
manufacturing fault or an installation fault. If the problem is due to a manufacturing fault, they will contact
us to arrange a supply of a replacement product as soon as possible. To speak to a Heritage customer
service advisor, please contact our technical helpline on 0844 701 8503.
13

Notes
Please use this space to add any notes which you or your installer may have regarding the plumbing,
installation, and/or servicing of this product:
14

Heritage Bathrooms
Birch Coppice Business Park
Dordon
Tamworth
B78 1SG
Website: www.heritagebathrooms.com
Telephone: [phone]
Email: [email protected]
HFI (GRACECHURCH-BAS/BATH) REV. D1