Hiboy P10 User manual

USER MANUAL
ELECTRIC SCOOTER P10
The manufacturer reserves the right to make changes to the product, and update this manual at any time.
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CONTENTS 1. PACKAGE CONTENTS
Carefully check package contents, if anything is missing or
damaged, please contact Hiboy customer service for support:
[e-mail]
1
2 x Pedal
Charger
Rear Flap

2. PRODUCT OVERVIEW
2
Head Buckle(Angle Adjustable)
Fixed Buckle
Folding
Front Light
Charging Port
Back
Tailight (Lights up when front light
on and braking)
Can adjust the height of the seat
Output Charging Port
(can charge modile device)
Toggle up to open the
folding mechanism
UNFOLDING THE HEAD TUBE
3. ASSEMBLY
Step 1. Unfold the rear wheel / section and hold your E-Bike upright with the kickstand.
Step 2. Pull the head tube and handlebars upright.
Step 3. Fold the latch up, then turn the lock so that its end is inserted into the latch to lock it in
place.
3
Pedal

INSTALL THE PEDALS & REAR FLAP
L for Left, R for right, holding the crank arm vertical, rotate the pedal into the crank arm. Repeat
with the other pedal as needed.
Then install the rear flap.
ADJUSTING THE HANDLEBARS
Unfold the clamp to rotate and adjust the direction of the handlebars to a comfortable position.
Secure the handlebars by flipping the clamp closed.
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4. HOW TO RIDE
The instructions below will ensure you have a comfortable and safe riding experience. Please read carefully.
Start your E-Bike by pressing the Power Button,
• Moving forward on your E-Bike is as easy as twisting the Throttle.
• To slow down, first let go of the Throttle then gradually squeeze the Rear Brake to slow the rear motorized wheel down.
• To stop, first let go of the Throttle, then squeeze the front and rear brakes to slow the front and rear wheels down.
• Use the Bell to alert pedestrians and other riders of your presence.
• The Display shows how much charge is left in the battery. Make sure the battery is at full power before heading out on a long distance ride.
Rear Brake Controller
Switch
Horn
Bike Head Buckle Front Brake Controlle
Battery Display
Acceleration Handle
Headlight Switch
ADJUSTING SEAT HEIGHT
First, open the clamp under the seat post. Pull the seat up or push it down to adjust height.
Check to make sure the seat post is fully inserted into the frame and the head of the seat is
parallel with the frame. Lastly, close the clamp to secure the seat in place.
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WARNING
5. SAFE RIDING TECHNIQUES
Following these techniques and tips can ensure you have a safe, fun riding experience on
the P10 Electric Bike. Check to make sure your brakes are fully intact, pedals are securely
installed, and handlebars are locked in place.
• Always wear an ASTM F1492 approved helmet and protective gear to avoid possible injury.
• Make sure your feet are always on the pedals. Taking your feet off the pedals while riding is
dangerous.
• Ensure the battery is fully charged especially if you plan to travel long distances.
• Ensure your tires are intact with no punctures.
• Ensure the vehicle speed is safe to yourself and others, and be ready to stop at any time.
• When riding with friends, keep a safe distance between your devices to prevent collisions.
• Be aware of your surroundings at all times to ensure a safe ride. Your eyes are your best
tools for safely avoiding obstacles and slippery surfaces.
• Stay in open spaces and flat areas, avoid steeps slopes or high traffic areas until you’re
familiar with riding.
• Only ride the E-Bike where permitted, you must comply with local laws and give way to
pedestrians.
• Never ride at high speeds on uneven terrain or slopes.
• Never perform stunts or turn abruptly without checking your surroundings.
• Never carry passengers on the E-Bike with you.
• Never carry heavy items while riding.
• Never ride in the rain.
• Never use the E-Bike to do anything that may cause personal injury or property damage.
• Never get off the E-Bike when it is in motion.

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NOTE:
TIPS: DO NOT charge the battery in the following cases
6. CHARGING
WARNING: Ensure the E-Bike is turned off before charging and remains off while charging.
• Your bike will be fully charged when the LED light on the charger changes from red to green.
• After a period of full charge, the charging will automatically cut off.
Even so, we still don't recommend charging your bike for long time.
• Do not connect the charger if the charging port is wet. Cover the charging port when not use.
• Fully charge the battery before your first use, this may take up to 3 hours.
• To maximize the life of the battery, you must charge it after each riding session.
• When not in active use, please charge at least once a month to maintain optimal battery
levels.
• Perform periodic visual inspection of the charging ports and charger cables.
• When the battery is fully charged, please STOP CHARGING and unplug the unit.
• Keep your charging environment clean and dry at all times.
• If the charging port is damp or has any liquid on it, do not charge your E-Bike.
• In order for the battery to operate at maximum efficiency, avoid charging your E-Bike in
extremely hot or extremely cold environments.
• Use only the battery and charging cable provided to you by HIBOY. If a replacement is
needed, please contact HIBOY directly.
• There is excessive odor or heat.
• Leakage or physical damage.

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7. SAFETY INSTRUCTIONS
The Hiboy electric bike P10 is a leisure device. But once they're in a public area, they'll be
seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow
instructions in the manual and traffic laws and regulations set forth by government and regula-
tory agencies.
● Closely follow the safety instructions in the manual. Hiboy shall not be liable for any finan-
cial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted
from actions that violate user instructions.
● Do not lend your bike to whoever doesn't know the operations. And when you do lend it
to your friends, please take the responsibility to ensure he/she knows the operation and
wears the safety gear.
● Check the bike before every use. When you note loosen parts, low battery alerts, excessive
wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
● At the same time, you should understand that risks cannot be entirely avoided as others may
violate traffic regulations and drive incautiously, and you're exposed to road accidents just as
when you're walking or biking. The faster the bike is, the longer it takes to stop. On a smooth
surface, the bike may slip, lose balance, and even result in a fall. Thus it is crucial that you use
caution, keep proper speed and distance, especially when you're unfamiliar with the place.
● Respect pedestrians' Right of Way. Try not to startle them while driving, especially children.
When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your
bike to pass from their left (applicable to countries where vehicles drive on the right). When
you ride across pedestrians, keep to the right at a low speed. When you drive across pedes-
trians, keep the lowest speed or getting off the vehicle.

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8. CLEANING AND STORAGE
STORE
If you see stains on the bike's body, wipe them off with a damp cloth. If the stains won't scrub
off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a
damp cloth.
1. Please try to store the bike in a cool and dry place between 14°F and 104°F. In extremely
humid environments the interior of the bike may suffer condensation or even water accumula-
tion, which may damage the battery rapidly.
2. In daily use, try to avoid recharging the bike after completely exhausting the battery. If the
battery is low, charge it as soon as possible.
3. Please charge the bike every other month to preserve the battery.
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away
from metal objects to prevent short circuit which may result in battery damage or even injuries
and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect
natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.
1. Use original battery packs, use of other models or brands may bring about safety issues;
Notes: do not clean the bike with alcohol, gasoline, kerosene or other corrosive and volatile
chemical solvents to prevent dire damage. Do not wash the bike with a high-pressure water
spray. During cleaning, make sure that the bike is turned off, the charging cable is unplugged,
and the rubber flaps are closed as water leakage may result in electric shock or other major
problems. When the bike not in use, keep it indoors where it is dry and cool. Do not put it
outdoors for long time. Excessive sunlight, overheating and overcooling accelerate the battery
pack's lifespan.

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10. LIMITED WARRANTY STATEMENT
If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the
product purchased on the Authorization channel within 30 days counting from the date of
receipt of shipment, and request a refund from the Authorization channel for any reason.
Note: Express shipping cost is non-refundable.
30 DAY SATISFACTION GUARANTEED RETURN POLICY
For the return request, Hiboy is not responsible for lost packages due to the carrier, or prod-
ucts received that cannot be verified. Received products that have damaged determined to
have been caused by the end-user may be subject to denial of the return request.
Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in
materials and workmanship under normal use for a period aforementioned.
LIMITED PRODUCT WARRANTY
(1) The height of the body: distance from the ground to the highest end of the body.
(2) Description of the battery life: it is measured under the condition of full charge, a load of 150 lb, at 77°F, on a flat road without wind, and at
a speed of 9.3mph. The real battery life will differ with different factors of the load, humidity, wind speed and operation habits.
(3) The maximum allowable weight shall be kept within 265lbs (driver and objects included)in any case. Consider an extra weight of the
clothes or other accessories with us during the trip and the gravity generated by speed, the bike will not support it if this load limit is exceeded.
9. SPECIFICATION
39.3*35.4*19.6inch
Bike
Bike Size
39.3*27.5*7.8inch
35.21lb
265lb
15.5mph
18.6miles
31miles
15%
7.5Ah
350W
Bike Max. Range
Assist Distance Range
Max. Load（Weight)
5.5h

REMEDIES
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to Hiboy, (a) without an RMA from Hiboy (b) without all parts
included in the original package, Hiboy retains the right to refuse delivery of such return.
If a hardware defect is found and a valid claim is received by Hiboy within the Warranty
Period, Hiboy will, at its option and to the extent permitted by law, either (1) repair the product
at no charge, using new or refurbished replacement parts or, (2) replace the product with a
new or refurbished product.
In the event of a defect, to the extent permitted by law, these are your sole and exclusive
remedies. Shipping and handling charges may apply except where prohibited by applicable
law. This Limited Warranty is valid only in the jurisdictions where the products are sold by
www.hiboy.com, and is valid to the extent permitted by the applicable laws of such jurisdic-
tions. Any replacement hardware product will be warranted for the remainder of the original
warranty period or thirty (30) days, whichever is longer, or for any additional period of time
that may be applicable in your jurisdiction.
Hiboy does not warrant the operation of the product will be uninterrupted or error-free.
Hiboy is not responsible for damage arising from failure to follow instructions relating to the
product's usage.
1. A Return Merchandise Authorization (RMA) must be requested from Hiboy within 30 days
from the date of receipt of shipment. To request an RMA, contact Hiboy Service Team at
[e-mail].
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:
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11. QUESTION & ANSWER
Q: What if there is missing accessory or broken part?
A: Please feel free to contact Hiboy Support Team by sending email: [e-mail]
And Hiboy Support Team will reply you and resolve the issue asap.
Q: Is it water/rain proof?
A：You can ride on damp roads but not in standing water puddles (Water resistance not
water proof)
Q: Is that possible to replace the components for example the rear cover?
A: Yes, please take a photo and send to Hiboy Support Team by sending email: us.sup-
[e-mail]. And Hiboy Support Team will reply you soon.
HOW TO OBTAIN WARRANTY SERVICE
LIMITATION OF DAMAGES
Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental,
indirect, special, or consequential damages, including but not limited to loss of profits, revenue
or data, resulting from any breach of express or implied warranty or condition, or under any
other legal theory, even when Hiboy has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
A Warranty Service Order must be requested from Hiboy within Warranty Period from the date
of receipt of shipment. To request a Warranty Service Order, contact Hiboy Service Team
[e-mail].
To obtain warranty service, you must deliver the product, in either its original packaging or
packaging providing an equal degree of protection, to the address specified by Hiboy. In accor-
dance with applicable law, Hiboy may require the customer to furnish proof of purchase details
and/or comply with registration requirements before receiving warranty service，period or
thirty (30) days, whichever is longer, or for any additional period of time that may be applicable
in your jurisdiction.
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12. CONTACT US
@HiboyUS
HiboyUS
www.hiboy.com
hiboyus
@Hiboy_Official
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy P10.
HIBOY LIMITED
20519 E Walnut Dr North, Walnut, CA, 91789
E-mail Service: [e-mail]