HIK VISION DS-K3G411X Series User manual

DS-K3G411X Series Tripod Turnsle

Legal Informaon
©2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DS-K3G411X Series Tripod Turnsle
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DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and processed. To protect data,
the development of Hikvision devices incorporates privacy by design principles. For example, for
device with facial recognion features, biometrics data is stored in your device with encrypon
method; for ngerprint device, only ngerprint template will be saved, which is impossible to
reconstruct a ngerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with
the applicable data protecon laws and regulaons, including without limitaon, conducng
security controls to safeguard personal data, such as, implemenng reasonable administrave and
physical security controls, conduct periodic reviews and assessments of the eecveness of your
security controls.
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Regulatory Informaon
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Direcve 2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve
2011/65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collecon points. For more informaon see:
www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentaon for specic baery informaon. The baery is marked with this
symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the baery to your supplier or to a designated
collecon point. For more informaon see:www.recyclethis.info
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Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
The precauon measure is divided into Dangers and Cauons:
Dangers: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
Dangers: Follow these safeguards to prevent
serious injury or death.
Cauons: Follow these precauons to prevent
potenal injury or material damage.
Danger:
●In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●Do not touch the bare metal contacts of the inlets aer the circuit breaker is turned o.
Electricity sll exists.
●This equipment is not suitable for use in locaons where children are likely to be present.
●All the electronic operaon should be strictly compliance with the electrical safety regulaons,
re prevenon regulaons and other related regulaons in your local region.
●Please use the power adapter, which is provided by normal company. The power consumpon
cannot be less than the required value.
●Do not connect several devices to one power adapter as adapter overload may cause over-heat
or re hazard.
●Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
If the top caps should be open and the device should be powered on for maintenance, make
sure:
1. Power o the fan to prevent the operator from geng injured accidentally.
2. Do not touch bare high-voltage components.
3. Make sure the switch's wiring sequence is correct aer maintenance.
●When the product is installed on wall or ceiling, the device shall be rmly xed.
●If smoke, odors or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
●Risk of explosion if the baery is replaced by an incorrect type.
Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
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Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
Dispose of used baeries according to the instrucons.
●If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
Cauons:
●The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids, such as vases, shall be placed on the equipment.
●Ensure correct wiring of the terminals for connecon to an AC mains supply.
●The equipment has been designed, when required, modied for connecon to an IT power
distribuon system.
●No naked ame sources, such as lighted candles, should be placed on the equipment.
●The serial port of the equipment is used for debugging only.
●Stainless steel may be corroded in some circumstances. You need to clean and care the device by
using the stainless steel cleaner. It is suggested to clean the device every month.
●Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
●Do not place the device in extremely hot (refer to the specicaon of the device for the detailed
operang temperature), cold, dusty or damp locaons, and do not expose it to high
electromagnec radiaon.
●The device cover for indoor use shall be kept from rain and moisture.
●Exposing the equipment to direct sun light, low venlaon or heat source such as heater or
radiator is forbidden (ignorance can cause re danger).
●Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfuncon however), and aecng the endurance of sensor at the
same me.
●Please use the provided glove when open up the device cover, avoid direct contact with the
device cover, because the acidic sweat of the ngers may erode the surface coang of the device
cover.
●Please use a so and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
●Please keep all wrappers aer unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportaon without the
original wrapper may result in damage on the device and lead to addional costs.
●Improper use or replacement of the baery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used baeries according to the instrucons provided by
the baery manufacturer.
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●Biometric recognion products are not completely applicable to an-spoong environments. If
you require a higher security level, use mulple authencaon modes.
●Do not stay in the lane when the device is reboong.
●RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
●SUITABLE FOR MOUNTING ON CONCRETE OR OTHER NON-COMBUSTIBLE SURFACE ONLY.
●The instrucons shall require connecon of the equipment protecve earthing conductor to the
installaon protecve earthing conductor.
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Available Models
Product Name Model
Tripod Turnsle DS-K3G411X
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Introducon ........................................................................................................................... 1
1.2 Main Features ........................................................................................................................ 1
Chapter 2 System Wiring ............................................................................................................ 3
Chapter 3 Installaon ................................................................................................................. 5
3.1 Disassemble Pedestals ........................................................................................................... 5
3.2 Install Pedestals ..................................................................................................................... 5
Chapter 4 General Wiring ........................................................................................................... 7
4.1 Components Introducon ...................................................................................................... 7
4.2 Wiring .................................................................................................................................... 8
4.3 Wiring Electric Supply ............................................................................................................ 8
4.4 Terminal Descripon ............................................................................................................ 10
4.4.1 Lane Control Board Terminal Descripon ................................................................... 10
4.4.2 Access Control Board Terminal Descripon ................................................................ 10
4.4.3 Main Oponal Board Terminal Descripon ................................................................. 12
4.4.4 Sub Oponal Board Terminal Descripon ................................................................... 13
4.4.5 Card Reader Board Terminal Descripon .................................................................... 13
4.4.6 RS-485 Wiring ............................................................................................................. 14
4.4.7 RS-232 Wiring ............................................................................................................. 15
4.4.8 Alarm Input Wiring ..................................................................................................... 15
4.4.9 Exit Buon Wiring ....................................................................................................... 16
4.5 Device Sengs via Buon ................................................................................................... 16
4.5.1 Conguraon via Buon ............................................................................................. 17
4.5.2 Inialize Device ........................................................................................................... 19
4.5.3 Pair Keyfob via Buon ................................................................................................. 19
Chapter 5 Acvaon ................................................................................................................. 21
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5.1 Acvate via SADP ................................................................................................................. 21
5.2 Acvate Device via iVMS-4200 Client Soware ................................................................... 22
5.3 Acvate via Web Browser .................................................................................................... 23
Chapter 6 Operaon via Web Browser ...................................................................................... 24
6.1 Login .................................................................................................................................... 24
6.2 Forget Password ................................................................................................................... 24
6.3 Live View .............................................................................................................................. 24
6.4 Person Management ............................................................................................................ 25
6.5 Search Event ........................................................................................................................ 27
6.6 Conguraon ....................................................................................................................... 28
6.6.1 View Device Informaon ............................................................................................. 28
6.6.2 Set Time ...................................................................................................................... 28
6.6.3 Set DST ........................................................................................................................ 29
6.6.4 Change Administrator's Password ............................................................................... 29
6.6.5 Online Users ................................................................................................................ 29
6.6.6 View Device Arming/Disarming Informaon .............................................................. 30
6.6.7 Network Sengs ......................................................................................................... 30
6.6.8 Set Audio Parameters .................................................................................................. 32
6.6.9 Event Linkage .............................................................................................................. 32
6.6.10 Access Control Sengs ............................................................................................. 34
6.6.11 Turnsle .................................................................................................................... 37
6.6.12 Card Sengs ............................................................................................................. 40
6.6.13 Set Privacy Parameters .............................................................................................. 41
6.6.14 Set Fingerprint Parameters ....................................................................................... 41
6.6.15 Customize Audio Content ......................................................................................... 41
6.6.16 Upgrade and Maintenance ....................................................................................... 43
6.6.17 Device Debugging ..................................................................................................... 44
6.6.18 Component Status .................................................................................................... 44
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6.6.19 Log Query .................................................................................................................. 45
6.6.20 Cercate Management ........................................................................................... 45
Chapter 7 Client Soware Conguraon ................................................................................... 47
7.1 Conguraon Flow of Client Soware ................................................................................. 47
7.2 Device Management ............................................................................................................ 48
7.2.1 Add Device .................................................................................................................. 48
7.2.2 Reset Device Password ................................................................................................ 50
7.2.3 Manage Added Devices .............................................................................................. 51
7.3 Group Management ............................................................................................................. 52
7.3.1 Add Group ................................................................................................................... 52
7.3.2 Import Resources to Group ......................................................................................... 52
7.4 Person Management ............................................................................................................ 53
7.4.1 Add Organizaon ........................................................................................................ 53
7.4.2 Congure Basic Informaon ....................................................................................... 53
7.4.3 Collect Fingerprint via Client ....................................................................................... 55
7.4.4 Import and Export Person Idenfy Informaon .......................................................... 55
7.4.5 Get Person Informaon from Access Control Device .................................................. 57
7.4.6 Issue Cards to Persons in Batch ................................................................................... 57
7.4.7 Report Card Loss ......................................................................................................... 58
7.4.8 Set Card Issuing Parameters ........................................................................................ 58
7.5 Congure Schedule and Template ....................................................................................... 59
7.5.1 Add Holiday ................................................................................................................. 60
7.5.2 Add Template .............................................................................................................. 61
7.6 Set Access Group to Assign Access Authorizaon to Persons .............................................. 62
7.7 Congure Advanced Funcons ............................................................................................ 64
7.7.1 Congure Device Parameters ...................................................................................... 64
7.7.2 Congure Device Parameters ...................................................................................... 68
7.8 Door Control ........................................................................................................................ 69
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7.8.1 Control Door Status ..................................................................................................... 70
7.8.2 Check Real-Time Access Records ................................................................................ 71
Appendix A. DIP Switch ............................................................................................................ 73
A.1 DIP Switch Descripon ......................................................................................................... 73
A.2 DIP Switch Corresponded Funcons .................................................................................... 73
Appendix B. Buon Conguraon Descripon .......................................................................... 74
Appendix C. Event and Alarm Type ........................................................................................... 78
Appendix D. Table of Audio Index Related Content ................................................................... 79
Appendix E. Error Code Descripon .......................................................................................... 80
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Chapter 1 Overview
1.1 Introducon
The tripod turnsle is designed to detect unauthorized entrance or exit. By adopng the turnsle
integratedly with the access control system, person should authencate to pass through the lane
via swiping IC or ID card, scanning QR code, etc. It is widely used in aracons, stadiums,
construcon sites, residences, etc.
1.2 Main Features
●Bidireconal (Entering/Exing) lane.
●Support remote control and management by HCP soware.
●High-brightness LED indicates the entrance/exit and passing status.
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●Fire alarm passing: When triggered, the arms will be dropped automacally for emergency
evacuaon.
●Support PC web browser, easy to do the conguraon.
●Support ISAPI protocol for 3rd party integraon development.
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Chapter 2 System Wiring
The preparaon before installaon and general wiring.
Steps
1. Draw a central line on the installaon surface of the le or right pedestal.
2. Draw other parallel lines for installing the other pedestals.
Note
The distance between the nearest two line is 781 mm.
3. Slot on the installaon surface and dig installaon holes according to the hole posion. Put 4
expansion bolts for each pedestal.
4. Bury cables. Each lane buries 1 high voltage cable. For details, see the system wiring diagram
below.
Figure 2-1 System Wiring Diagram
Note
●High voltage: AC power input
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Low voltage: network cable (CAT5E or CAT6), interconnecng data cable and interconnecng
power cable.
●The supplied interconnecng power cable length is 3.75 m, if necessary, you can contact the
sales person to replace it with a 5.5 m cable.
●The suggested inner diameter of the high and low voltage conduit is larger than 30 mm. If the
switch (oponal) is selected, the suggested inner diameter of the high voltage conduit is larger
than 30 mm.
●If you want to bury both of the high voltage cable and the interconnecng cable, the two
cables should be in separated conduits to avoid interference.
●If more peripherals are required to connect, you should increase the conduit diameter or bury
another conduit for the external cables.
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Chapter 3 Installaon
3.1 Disassemble Pedestals
Before installaon, you should use the key to open the pedestals.
View the pictures below to nd the lock holes.
Figure 3-1 Lock Holes
3.2 Install Pedestals
Before You Start
Prepare for the installaon tools, check the device and the accessories, and clear the installaon
base.
Steps
Note
●The device should be installed on the concrete surface or other non-ammable surfaces.
●To prevent stainless steel from rusng due to dirt during construcon, it is recommended that
the protecve lm be removed aer the installaon is completed. There may be residual
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adhesive at the lm cung posion. It is recommended to use WD-40 protecve liquid to wipe
aer tearing the lm.
●The dimension is as follows.
Figure 3-2 Dimension
1. Prepare for the installaon tools, check the components, and prepare for the installaon base.
2. Seal the boom of the turnsle to avoid water from entering.
3. Move the pedestals to the corresponded posions.
Note
Make sure the installaon holes on the pedestals and the base are aligned with each other.
4. Secure the pedestals with expansion bolts.
Note
●Do not immerse the pedestal in the water. In special circumstances, the immersed height
should be no more than 150 mm.
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Chapter 4 General Wiring
Note
●Aer maintenance, you should close the water-proof cover over the high/low voltage module.
●When you should maintain or disassemble the high voltage modules, you should remove the
enre high voltage modules and maintain it outside the turnsle. You should unplug the cables
that connected to the peripherals before maintenance to avoid destroy of the device.
4.1 Components Introducon
By default, basic components of the turnsle are connected well. The turnsle supports wiring the
AC electric supply for the whole system's power supply.
The picture displayed below describes each component's posion on the turnsle.
Note
The diagram is for reference only.
Figure 4-1 Components Diagram
The picture displayed below describes the serial port on the entrance and exit direcon.
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Figure 4-2 Serial Port
4.2 Wiring
Scan the QR code to view the wiring guide video.
4.3 Wiring Electric Supply
Wire electric supply with the power switch or power adapter in the pedestal. Terminal L (brown)
and terminal N (Blue) are on the switch, while terminal PE should connect to a ground wire (yellow
and green wire).
For product with power switch, the wiring diagram is as follows:
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