Hirschmann HiSecOS EAGLE20 User manual

Installation EAGLE20/30
Release 12 03/2021
Technical support
https://hirschmann-support.belden.com
User Manual
Installation
Industrial Security Router
EAGLE20/30

02.03.2021 Installation EAGLE20/30
Release 12 03/2021
The naming of copyrighted trademarks in this manual, even when not specially indicated, should
not be taken to mean that these names may be considered as free in the sense of the trademark
and tradename protection law and hence that they may be freely used by anyone.
© 2021 Hirschmann Automation and Control GmbH
Manuals and software are protected by copyright. All rights reserved. The copying, reproduction,
translation, conversion into any electronic medium or machine scannable form is not permitted,
either in whole or in part. An exception is the preparation of a backup copy of the software for
your own use.
The performance features described here are binding only if they have been expressly agreed
when the contract was made. This document was produced by Hirschmann Automation and
Control GmbH according to the best of the company's knowledge. Hirschmann reserves the right
to change the contents of this document without prior notice. Hirschmann can give no guarantee
in respect of the correctness or accuracy of the information in this document.
Hirschmann can accept no responsibility for damages, resulting from the use of the network
components or the associated operating software. In addition, we refer to the conditions of use
specified in the license contract.
You can get the latest version of this manual on the Internet at the Hirschmann product site
(www.hirschmann.com).
Hirschmann Automation and Control GmbH
Stuttgarter Str. 45-51
72654 Neckartenzlingen
Germany

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Contents
Important information 5
Safety instructions 7
About this manual 17
Key 18
1 Description 19
1.1 General device description 19
1.2 Device name and product code 20
1.3 Device views 23
1.3.1 Front view 23
1.3.2 Rear view 24
1.4 Power supply 24
1.4.1 Supply voltage with the characteristic value K9 24
1.4.2 Supply voltage with the characteristic value KK 24
1.4.3 Supply voltage with the characteristic value CC 24
1.5 Ethernet ports 25
1.5.1 10/100 Mbit/s twisted pair port 25
1.5.2 100/1000 Mbit/s F/O port (optional) 25
1.5.3 100/1000 Mbit/s twisted pair port (optional) 25
1.6 WAN port (optional) 26
1.7 Display elements 27
1.7.1 Device state 27
1.7.2 Digital input (optional) 28
1.7.3 Port status 28
1.7.4 Additional status information (optional) 28
1.8 Management interfaces 29
1.8.1 V.24 interface (external management) 29
1.8.2 SD card interface 30
1.8.3 USB interface 30
1.9 Input/output interfaces 31
1.9.1 Signal contact 31
1.9.2 Digital input (optional) 31

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2 Installation 32
2.1 Checking the package contents 32
2.2 Installing the SD card (optional) 32
2.3 Installing and grounding the device 33
2.3.1 Installing the device onto the DIN rail 33
2.3.2 Grounding the device 34
2.4 Installing an SFP transceiver (optional) 34
2.5 Connecting the terminal blocks 35
2.5.1 Supply voltage with the characteristic value K9 36
2.5.2 Supply voltage with the characteristic value KK 36
2.5.3 Supply voltage with the characteristic value CC 37
2.5.4 Signal contact 38
2.6 Operating the device 39
2.7 Connecting data cables 39
2.7.1 Twisted Pair ports 39
2.7.2 100/1000 Mbit/s F/O port (optional) 40
2.7.3 WAN port (optional) 40
2.8 Filling out the inscription label 40
3 Making basic settings 41
3.1 First login (Password change) 41
4 Monitoring the ambient air temperature 43
5 Maintenance and service 44
6Disassembly 45
6.1 Removing the device 45
6.2 Removing an SFP transceiver (optional) 46
7 Technical data 47
A Further support 63

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Important information
Note: Read these instructions carefully, and familiarize yourself with the
device before trying to install, operate, or maintain it. The following notes may
appear throughout this documentation or on the device. These notes warn of
potential hazards or call attention to information that clarifies or simplifies a
procedure.
Symbol explanation
This is a general warning symbol. This symbol alerts you to
potential personal injury hazards. Observe all safety notes that
follow this symbol to avoid possible injury or death.
If this symbol is displayed in addition to a safety instruction of the
type “Danger” or “Warning”, it means that there is a danger of
electric shock and failure to observe the instructions will
inevitably result in injury.
This symbol indicates the danger of hot surfaces on the device.
In connection with safety instructions, non-observance of the
instructions will inevitably result in injuries.
DANGER
DANGER draws attention to an immediately dangerous situation, which will
inevitably result in a serious or fatal accident if not observed.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
CAUTION indicates a possible danger which, if not avoided, may result in
minor injuries.

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NOTICE
NOTE provides information about procedures that do not involve the risk of
injury.

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Safety instructions
General safety instructions
You operate this device with electricity. Improper usage of the device
entails the risk of physical injury or significant property damage. The
proper and safe operation of this device depends on proper handling
during transportation, proper storage and installation, and careful
operation and maintenance procedures.
Before connecting any cable, read this document, and the safety
instructions and warnings.
Operate the device with undamaged components exclusively.
The device is free of any service components. In case of a damaged
or malfunctioning device, turn off the supply voltage and return the
device to Hirschmann for inspection.
Certified usage
Use the product only for the application cases described in the
Hirschmann product information, including this manual.
Operate the product only according to the technical specifications.
See “Technical data” on page 47.
Connect to the product only components suitable for the requirements
of the specific application case.
WARNING
UNCONTROLLED MACHINE ACTIONS
To avoid uncontrolled machine actions caused by data loss, configure all
the data transmission devices individually.
Before you start any machine which is controlled via data transmission, be
sure to complete the configuration of all data transmission devices.
Failure to follow these instructions can result in death, serious injury,
or equipment damage.

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Installation site requirements
If you connect the device to a power supply that does NOT meet the
requirements for Limited Power Source, NEC Class 2 or PS2
according to IEC/EN 62368-1 and is NOT limited to 100 W output
power, the device must be installed in either a switch cabinet or other
fire enclosure.
The fire enclosure can be made of metal or plastic with fire-protection
properties of at least V-1 according to IEC 60695-11-10. Bottom
openings of the fire enclosure must NOT exceed 2 mm in diameter.
Only for device variants featuring supply voltage with characteristic
value K9 or KK:
Install this device only in a switch cabinet or in an operating site with
restricted access, to which maintenance staff have exclusive access.
Strain relief
Note: If the strain relief is insufficient, there is a risk of torsion, contact
problems and creeping interruptions.
Relieve the connection points of cables and lines from mechanical
stress.
Design strain relieves in such a way that they prevent any mechanical
damage to cables, wires or conductors caused by external influences
or their own weight.
To prevent damage to device connections, connectors and cables,
follow the instructions for proper installation in accordance with DIN
VDE 0100-520:2013-06, sections 522.6, 522.7 and 522.13.
Device casing
Only technicians authorized by the manufacturer are permitted to open
the casing.
Never insert pointed objects (narrow screwdrivers, wires, etc.) into the
device or into the connection terminals for electric conductors. Do not
touch the connection terminals.
Keep the ventilation slits free to ensure good air circulation.
See “Installing the device onto the DIN rail” on page 33.
Mount the device in the vertical position.
At ambient air temperatures > +140 °F (+60 °C):
The surfaces of the device housing may become hot. Avoid touching
the device while it is operating.
Qualification requirements for personnel
Only allow qualified personnel to work on the device.

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Qualified personnel have the following characteristics:
Qualified personnel are properly trained. Training as well as practical
knowledge and experience make up their qualifications. This is the
prerequisite for grounding and labeling circuits, devices, and systems
in accordance with current standards in safety technology.
Qualified personnel are aware of the dangers that exist in their work.
Qualified personnel are familiar with appropriate measures against
these hazards in order to reduce the risk for themselves and others.
Qualified personnel receive training on a regular basis.
National and international safety regulations
Verify that the electrical installation meets local or nationally applicable
safety regulations.
Grounding the device
Grounding the device is by means of a separate ground connection on the
device.
Ground the device before connecting any other cables.
Disconnect the grounding only after disconnecting all other cables.
Shielding ground
The overall shield of a connected shielded twisted pair cable is connected
to the grounding connector on the front panel as a conductor.
Beware of possible short circuits when connecting a cable section with
conductive shielding braiding.
Requirements for connecting electrical wires
Before connecting the electrical wires, always verify that the
requirements listed are complied with.
All of the following requirements are complied with:
The electrical wires are voltage-free.
The cables used are permitted for the temperature range of the application case.
Only for device variants featuring supply voltage with the characteristic value CC:
The voltage connected complies with the requirements for a safety extra-low voltage
(SELV) as per IEC 60950-1 or ES1 as per IEC/EN 62368-1.
Table 1: General requirements for connecting electrical wires

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Requirements for connecting the signal contact
Requirements for connecting the supply voltage
All of the following requirements are complied with:
The voltage connected complies with the requirements for a safety extra-low voltage
(SELV) as per IEC 60950-1 or ES1 as per IEC/EN 62368-1.
The connected voltage is limited by a current limitation device or a fuse.
Observe the electrical threshold values for the signal contact.
See “General technical data” on page 47.
Table 2: Requirements for connecting the signal contact
Device variant Requirements
All variants All of the following requirements are complied with:
The supply voltage corresponds to the voltage specified on the type
plate of the device.
The power supply conforms to overvoltage category I or II.
The power supply has an easily accessible disconnecting device (for
example a switch or a plug). This disconnecting device is clearly
identified. So in the case of an emergency, it is clear which
disconnecting device belongs to which power supply cable.
The cross-section of the ground conductor is the same size as or
bigger than the cross-section of the power supply cables.
Relevant for North America:
The power supply cables are suitable for ambient air temperatures of
at least +167 °F (+75 °C). The wires of the power supply cables are
made of copper.
Table 3: Requirements for connecting the supply voltage

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Supply voltage
The supply voltage is connected to the device casing through protective
elements exclusively.
Only for device
variants featuring
supply voltage with
the characteristic
value CC:
If you connect 2 independent power sources, verify that the minus
terminal is grounded. Failure to follow this instruction can result in
equipment damage.
The wire diameter of the supply voltage at the input is at least 1 mm²
(North America AWG16).
The following requirements are alternatively complied with:
Alternative 1 Relevant for North America:
The power supply complies with the requirements
according to NEC Class 2.
Alternative 2 All of the following requirements are complied with:
The power supply complies with the
requirements for a safety extra-low voltage
(SELV) according to IEC 60950-1 or ES1
according to IEC/EN 62368-1.
A back-up fuse suitable for DC voltage is
located in the plus conductor of the power
supply.
The minus conductor is on ground potential.
Otherwise, a back-up fuse is also located in the
minus conductor.
Regarding the properties of this back-up fuse:
See “General technical data” on page 47.
Only for device
variants featuring
supply voltage with
characteristic
value K9 or KK:
All of the following requirements are complied with:
Disconnect device for equipment supplied from IT supply system,
shall disconnect both poles of mains supply.a
Supply with DC voltage:
A back-up fuse suitable for DC voltage is located in the plus conductor
of the power supply.
The minus conductor is on ground potential. Otherwise, a back-up
fuse is also located in the minus conductor.
Regarding the properties of this back-up fuse:
See “General technical data” on page 47.
Supply with AC voltage:
A back-up fuse is located in the outer conductor of the power supply.
The neutral conductor is on ground potential at both voltage inputs.
Otherwise, a back-up fuse is also located in the neutral conductor.
Regarding the properties of this back-up fuse:
See “General technical data” on page 47.
The wire diameter of the power supply cable is at least 0.75 mm²
(North America: AWG18) on the supply voltage input.
a. IT supply system according to the technical standard UL 60950-1
Device variant Requirements
Table 3: Requirements for connecting the supply voltage

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Instructions for Use in Hazardous Locations
Note: The following information applies only to models without WAN
ports.
See “Device name and product code” on page 20.
SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C AND D
HAZARDOUS LOCATIONS, OR NONHAZARDOUS LOCATIONS
ONLY.
WARNING - EXPLOSION HAZARD - DO NOT DISCONNECT
EQUIPMENT WHILE THE CIRCUIT IS LIVE OR UNLESS THE AREA IS
KNOWN TO BE FREE OF IGNITABLE CONCENTRATIONS.
WARNING - EXPLOSION HAZARD - SUBSTITUTION OF ANY
COMPONENT MAY IMPAIR SUITABILITY FOR CLASS I, DIVISION 2.
For USB and Relay: Install per Control Drawing 000172287DNR.
Avertissement - Risque d'explosion - Ne pas débrancher tant que le
circuit est sous tension à moins que l'emplacement soit connu pour ne
contenir aucune concentration de gaz inflammable.
Avertissement - Risque d'explosion - La substitution de tout composant
peut rendre ce matériel incompatible pour une utilisation en classe I,
division 2.

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USB connection:
Equipment with non-incendive field wiring parameters.
USB entity parameters:
VOC =5.5V I
SC = 1.25 A
Ca= 10 µF La= 10 µH
For usage with Hirschmann USB devices certified and labelled
according Class I Div 2 hazardous location requirements such
as ACA21-USB EEC, or succeeding types.
Temperature Code: T4
Ambient Temperature rating:
Ta : 0rC to +60rC for “S” temperature types
Ta: -40rC to +70rC for “T” or “E” temperature types
(Refer to the temperature code of the type designation on the
device)
Relay contacts:
Equipment with non-incendive field wiring parameters.
Polarity is not relevant.
The relay terminals are dependent upon the following entity
parameters:
Vi= 30 V Ii= 90 mA
Ci= 2 nF Li= 1 µH
Power Supply unit type C: 24 V DC – 48 V DC
Power Supply unit type K: 110 V AC – 230 V AC or
60 V DC – 250 V DC
(Refer to the power supply code of the type designation on the
device)
Explosive Atmosphere
Class I, Division 2
Groups A, B, C, D
Hazardous Location
EAGLE20/30
ZĞůĂLJ
h^
Ordinary Location, Non-Hazardous Area,
non-explosive atmosphere
Rev.: 2 Doc. No.: 000172287DNR Page 1 of 2
Control Drawing for EAGLE20/30 devices according to Class I Division 2 Hazardous Locations

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For Use in Hazardous Locations Class I Division 2 Groups A, B ,C ,D:
Only allowed for EAGLE20/30 model No´s. which are individually labelled
“FOR USE IN HAZARDOUS LOCATIONS”
Non-incendive field wiring circuits must be wired in accordance with
the National Electrical Code (NEC), NFPA 70 , article 501.
The earth conductor must be at least the same wire size (mm² or AWG) as the supply
conductors.
WARNING – EXPLOSION HAZARD – SUBSTITUTION OF ANY COMPONENTS MAY
IMPAIR SUITABILITY FOR HAZARDOUS LOCATIONS OR EXPLOSIVE
ATMOSPHERES.
WARNING – EXPLOSION HAZARD – DO NOT DISCONNECT EQUIPMENT UNLESS
POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-
HAZARDOUS.
Rev.: 2 Doc. No.: 000172287DNR Page 2 of 2
Control Drawing for EAGLE20/30 devices according to Class 1 Division 2 Hazardous Locations

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CE marking
The labeled devices comply with the regulations contained in the following
European directive(s):
In accordance with the above-named EU directive(s), the EU conformity
declaration will be at the disposal of the relevant authorities at the
following address:
Hirschmann Automation and Control GmbH
Stuttgarter Str. 45-51
72654 Neckartenzlingen
Germany
You find the EU conformity declaration as PDF file for downloading on the
Internet at: https://www.doc.hirschmann.com/certificates.html
The product can be used in the industrial sector.
Interference immunity: EN 61000-6-2
Emitted interference: EN 55032
Safety: EN 62368-1
You find more information on technical standards here:
“Technical data” on page 47
The assembly guidelines provided in these instructions must be strictly
adhered to in order to observe the EMC threshold values.
Connecting the SHDSL ports DSL1 and DSL2 to the public
telecommunications system is illegal. The SHDSL port is used exclusively
for direct data connections between SHDSL-enabled devices.
Warning! This is a class A device. This device can cause interference in
living areas, and in this case the operator may be required to take
appropriate measures.
Device variant Directive
All variants 2011/65/EU and 2015/863/EU (RoHS)
Directive of the European Parliament and of the Council on the
restriction of the use of certain hazardous substances in
electrical and electronic equipment.
All variants 2014/30/EU (EMC)
Directive of the European Parliament and of the Council on the
harmonisation of the laws of the Member States relating to
electromagnetic compatibility.
Only for device variants
featuring supply voltage with
characteristic value K9 or KK:
2014/35/EU
Directive of the European Parliament and of the Council on the
harmonisation of the laws of the Member States relating to the
making available on the market of electrical equipment
designed for use within certain voltage limits.

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LED or laser components
LED or LASER components according to IEC 60825-1 (2014):
CLASS 1 LASER PRODUCT
CLASS 1 LED PRODUCT
FCC note
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
EAGLE20/30
U.S. Contact Information
Belden – St. Louis
1 N. Brentwood Blvd. 15th Floor
St. Louis, Missouri 63105, United States
Phone: [phone]
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Recycling note
After usage, this device must be disposed of properly as electronic waste,
in accordance with the current disposal regulations of your county, state,
and country.

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About this manual
The “Installation” user manual contains a device description, safety
instructions, a description of the display, and the other information that you
need to install the device.

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Key
The symbols used in this manual have the following meanings:
Listing
Work step
Subheading

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1 Description
1.1 General device description
You can choose from a wide range of variants. You have the option to set up
your device individually based on different criteria:
Number of ports
Transmission speed
Types of connectors
Temperature range
Supply voltage range
Certifications
The device is designed for the special requirements of industrial automation.
The device meets the relevant industry standards, provides very high
operational reliability, even under extreme conditions, and also long-term
reliability and flexibility.
The devices allow you to set up switched and routed industrial Ethernet
networks that conform to the IEEE 802.3 standard.
The device works without a fan.
The device is mounted by latching in place on a DIN rail.
There are convenient options for managing the device. Manage your devices
via:
Web browser
SSH
HiView (software for putting the device into operation)
Network management software (for example Industrial HiVision)
The Network Management Software Industrial HiVision provides you with
options for smooth configuration and monitoring. You find further
information on the Internet at the Hirschmann product pages:
http://www.hirschmann.com/en/QR/INET-Industrial-HiVision
V.24 interface (locally on the device)
The device provides you with a large range of functions, which the manuals
for the operating software inform you about. You find these manuals as PDF
files on the Internet at http://www.doc.hirschmann.com
The Hirschmann network components help you ensure continuous
communication across all levels of the company.

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1.2 Device name and product code
The device name corresponds to the product code. The product code is
made up of characteristics with defined positions. The characteristic values
stand for specific product properties.
You have numerous options of combining the device characteristics. You can
determine the possible combinations using the configurator which is
available in the Belden Online Catalog https://catalog.belden.com on the web
page of the device.
Item Product
characteristic
Character
istic value
Description
1 ... 7 Device EAGLE20 Router without gigabit ports
EAGLE30 Router with gigabit ports
8 (hyphen) –
9 ... 10 Number:
Fast Ethernet ports
04 4 ×
11 ... 12 Number:
Gigabit Ethernet
ports
00 0 ×
02 2 ×
13 ... 15 Configuration of the
uplink ports
2O6 2 × SFP slot
999 Not present
16 ... 17 Configuration of the
other ports
TT All the other ports are RJ45 sockets for twisted pairs
18 Cellular phone
interface
9 Not present
19 ... 20 WAN port 99 Not present
H2 2 × SHDSL port
21 Temperature range S Standard +32 °F ... +140 °F (0 °C ...
+60 °C)
T Extended -40 °F ... +158 °F (-40 °C ...
+70 °C)
E Extended with
Conformal Coating
-40 °F ... +158 °F (-40 °C ...
+70 °C)
Table 4: Device name and product code