Hisense RQ5P470SAFE Mounting instructions

USER’S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
English
EN

Safety and warning information ......................................................................................................................01
Installing your new appliance.............................................................................................................................13
Description of the appliance ...............................................................................................................................17
Display controls.............................................................................................................................................................18
Connecting your refrigerator to Wi-Fi...........................................................................................................23
Using your appliance...............................................................................................................................................25
Cleaning and care ....................................................................................................................................................26
Helpful hints and tips ...............................................................................................................................................28
Troubleshooting..........................................................................................................................................................30
Disposal of the appliance....................................................................................................................................34
Suggestion of using the appliance................................................................................................................35
Contents
Thank you for choosing Hisense. We are sure you will find your new refrigerator a
pleasure to use. However, before you use the appliance, we recommend that you
carefully read the instructions, which provide details about installing and using
the product. Please keep this manual for future reference.

For your safety and correct usage before installing and first
using the appliance, read this user manual carefully,
including its hints and warnings. To avoid unnecessary
mistakes and accidents, it is important to make sure that all
people using the appliance are thoroughly familiar with its
operation and safety features. Save these instructions and
be sure that they remain with the appliance if it is moved or
sold, so that anyone using it throughout its life, will be
properly informed on its usage and safety notices. For the
safety of life and property, keep the precautions of these
user's instructions as the manufacturer is not responsible for
damages caused by omission.
01
Safety and warning information
According to EN standard
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.
Safety for children and others who are vulnerable people

02
Safety and warning information
According to IEC standard
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety. Children should be
supervised to ensure that they do not play with the
appliance.
Keep all packaging away from children as there is risk
of suffocation.
If you are discarding the appliance, pull the plug out of
the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
children playing from suffering an electric shock or
from closing themselves inside it.
If this appliance, featuring a magnetic door seals, is to
replace an older appliance having a spring lock (latch)
on the door or lid, be sure to make the spring lock
unusable before you discard the old appliance. This will
prevent it from becoming a death trap for a child.
Safety for children and others who are vulnerable people

WARNING
This appliance is intended to be used in household and
similar applications such as 1.staff kitchen areas in
shops, offices and other working environments; 2.farm
houses and by clients in hotels, motels and other
residential type environments;
1. bed and breakfast type environments;
2. catering and similar non-retail applications.
WARNING
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
WARNING
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.

General safety
03
Safety and warning information
Warning: Risk of fire / flammable materials

General safety
04
Safety and warning information
WARNING
Do not use mechanical devices or other means to
accelerate the defrosting process,other than those
recommended by the manufacturer.
WARNING
Do not damage the refrigerant circuit.
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
When positioning the appliance, ensure the supply
cord is not trapped or damaged.

WARNING
The illuminating lamps must not be replaced by the
user! If the illuminating lamps is damaged, contact the
customer helpline for assistance. This warning is only
for refrigerators that contain illuminating lamps.
Replacing the illuminating lamps
WARNING
Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
05
Safety and warning information
General safety
The refrigerant isobutene (R600a) is contained within
the refrigerant circuit of the appliance, a natural gas
with a high level of environmental compatibility, which
is nevertheless flammable. During transportation and
installation of the appliance, ensure that none of the
components of the refrigerant circuit becomes
damaged. The refrigerant (R600a) is flammable.
Refrigerant

WARNING
Refrigerators contain refrigerant and gases in the
insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or
ignition. Ensure that tubing of the refrigerant circuit is
not damage prior to proper disposal.
WARNING
Risk of fire / flammable materials If the refrigerant
circuit should be damaged:
1. Avoid opening flames and sources of ignition.
2. Thoroughly ventilate the room in which the
appliance is situated.
It is dangerous to alter the specifications or modify
this product in any way. Any damage to the cord may
cause a short circuit, fire, and/or electric shock.
Refrigerant
06
Safety and warning information

1. The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or
damaged. A crushed or damaged power plug may
overheat and cause a fire.
3. Make sure that you can access the main plug of the
appliance.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6. You must not operate the appliance without the
interior lighting lamp cover.
7. The fridge is only applied with power supply of single
phase alternating current of 220~240V/50Hz. If
fluctuation of voltage in the district of user is so large
that the voltage exceeds the above scope, for safety
sake, be sure to apply A.C. Automatic voltage regulator
of more than 350W to the fridge. The fridge must
employ a special power socket instead of common
one with other electric appliances. Its plug must
match the socket with ground wire.
Electrical safety
07
Safety and warning information

08
Safety and warning information
Do not store flammable gases or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e.g.electric ice cream makers,mixers etc.).
When unplugging always pull the plug from the mains
socket, do not pull on the cable.
Do not place hot items near the plastic components of
this appliance.
This refrigerating appliance is not intended to be used as
a built-in appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacturers’ instructions.
The appliances manufacturers’ storage
recommendations should be strictly adhered to. Refer to
relevant instructions for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to the
appliance.
Frozen food can cause frost burns if consumed straight
from the freezer compartment.
Daily use

Do not place the appliance in direct sunlight.
Keep burning candles, lamps and other items with naked
flames away from the appliance so that do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet. The appliance is heavy. Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet,as this could
cause skin abrasions or frost/freezer burns.
Never use the base, drawers, doors etc. to stand on or as
supports.
Frozen food must not be refrozen once it has been thawed
out.
Do not consume ice popsicles or ice cubes straight from
the freezer as this can cause freezer burn to the mouth
and lips.
To avoid items falling and causing injury or damage to the
appliance, do not overload the door racks or put too much
food in the crisper drawers.
Food needs to be packed into bags before it is put into the
refrigerator. Liquids need to be stored in bottles or capped
containers in order to avoid a spill, as the design structure
of the product is not easy to clean.
09
Safety and warning information

10
Safety and warning information
Caution! Care and cleaning
In order to sense the temperature and humidity near the
appliance and make the appliance run better, add
temperature and humidity sensor outside the box of
appliance.
Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
cleansers.
Do not use sharp objects to remove frost from the
appliance. Use a plastic scraper.

For electrical connection carefully, follow the instructions
given in this manual. Unpack the appliance and check if
there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it.
In this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the
compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be
too close to a wall to avoid touching or catching warm
parts (compressor, condenser) to prevent the risk of fire,
follow the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Make sure that the mains plug is accessible after the
installation of the appliance.
Transmitting frequency band(s) and max allowed
transmitting power in the operating frequency band(s):
2400-2483.5MHz, less than or equal to 20dbm.
This equipment should be installed and operated with
minimum distance 20cm between the radiator & your
body.
Installation Important
11
Safety and warning information

Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used:
1. If the appliance is Frost Free.
2. If the appliance contains freezer compartment.
Queensland service notes: In Queensland, the Authorized
Service Person Must hold a Gas Work Authorization for
hydrocarbon refrigerants to carry out servicing or repairs
which involve removal of covers.
Service
Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances. (This clause applies
only to the EU region.)
Note
12
Safety and warning information

Installing your new appliance
Before using the appliance for the first
time, you should be aware of the
following tips.
In order to improve efficiency of
the cooling system and save
energy, it is necessary to maintain
good ventilation around the
appliance for the dissipation of
heat. For this reason, sufficient
clear space should be available
around the refrigerator.
Suggest:
It is advisable for there to be at
least 50mm of space from the
back to the wall, at least 100mm
from its top, at least 50mm from its
side to the wall and a clear space
upfront to allow the door to open
165°. See in follow diagrams. Please
refer to the diagrams below.
Ventilation of appliance
Relevant information (mm)
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Climate class
SN
N
ST
T
Stand your appliance in a dry place to
avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or
frost. Stand the appliance away from
heat sources such as stoves, fires or
heaters.
This appliance performs well in the
climate class from SN to T. It may
not work properly if being left at a
temperature above or below the
indicated range for a long period.
Note
13
100mm
50mm
50mm
50mm
H
W1
W
D
D2
D1
W3
165°
165°
W D H W1 W2 D1 D2
794 698 1785 790 1505 610 1043
W2
W3
827

For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. You can adjust
them manually by hand or by using a
suitable spanner.
To allow the doors to self-close, tilt
back the top backwards at about
15mm by turning the adjustable
feet.
Whenever you want to move the
appliance, remember to turn the feet
back up, so that the appliance can
roll freely. Reinstall the appliance
when relocating.
Leveling of appliance(if needed)
14
Installing your new appliance
Rearroller
Front roller
10-15mm
For proper installation, this
refrigerator must be placed on a
level surface of hard material
that is the same height as the
rest of the flooring. This surface
should be strong enough to
support a fully loaded
refrigerator.
The rollers, which are not castors,
should be only used for forward
or backward movement. Moving
the refrigerator sideways may
damage your floor and the
rollers.
It is advisable to adjust both the
bottom feets until they touch the
ground after placing the
refrigerator.
Warning
Adjustable bottom feet

Installing your new appliance
Door Removal (if needed)
In case your home access door is too
narrow for the refrigerator to pass
through, remove the doors.
Tools you will need(Not provided):
Allen Wrench (5/32'', 4mm)
Philips Screwdriver
Wrench (5/16'', 8mm)
2. Remove the screws(2) fixed on the
upper hinges with a wrench(5/16'', 8mm)
and the ground screw(3) attached to
the hinge with Phillips(+) screwdriver.
Remove the upper left and right door
hinges(4).
1. With the door closed, remove the 4
screws holding the top covers (1) with
Philips(+) screwdriver, and then remove
the top cover.
3. Use both hands to open the door
more than 90°. Lift it up and take it off.
1
2
3
4
15
Disconnect power before
removing doors.
Reconnect ground wire before
operating.
Failure to do so could result in
death or electric shock.
Warning

Installing your new appliance
16
4. Remove the screws(5) fixed on the
middle hinges with a allen
wrench(5/32'', 4mm) . Remove the
middle left and right hinges(6).
5
6
To reattach the doors after you moved
the appliance to its final location,
assemble the parts in reverse order.
Re-assemlbing the doors

Description of the appliance
01. Wi-Fi module
02. Refrigerator top LED light
03. Refrigerator door racks
04. Glass shelves
05. Vertical Baffle Part
06. Fruit & Vegetable crisper cover
07. Fruit & Vegetable crispers
08. Freezer top LED light
09. Freezer tray
10. Freezer middle drawer
11. Freezer lower drawer
12. Control panel
13. Convertible compartment top LED light
14. Convertible compartment tray
15. Convertible compartment middle drawer
16. Convertible compartment lower drawer
17. Leveling legs
View of the appliance
Due to constant development of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and usage
remain the same.
To get the best energy efficiency of this product, please place all shelves,
drawers on their original position as the illustration above.
Note
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08 13

Display controls
Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the display panels showed in the
pictures below.
01. Wi-Fi Icon
02. Celsius and Fahrenheit Indicator
03. Temperature Area
04. Fridge Icon
05. My Fresh Choice Icon
06. Freezer Icon
07. Super Cool Icon
08. Super Freeze Icon
09. Eco Icon
10. Alarm Icon
11. Confirm Control
12. Function Selector Control: Left Control
13. Function Selector Control: Right Control
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