Hisense HK716 Series Quick setup guide

HK716 All-in-one POS of Sale System
System Integration Manual
Document version 1.0

Hisense HK716 Series All-in-One POS System Integration ManualPage 2 of 22
Copyright Statement
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this System Integration Manual is the property of Hisense Company Ltd. and its
subsidiaries, and is protected under International, US, CANADA, MEXICO copyright and/or other
intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any
manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a
violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in
any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without
the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of
the following addresses:
China No.399, Songling Road, Laoshan District, Qingdao,
266101, China
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered
trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their
respective holders

Hisense HK716 Series All-in-One POS System Integration ManualPage 3 of 22
Safety Notice
Safety notices to follow before installing or using the POS system
Caution:
Make sure that the voltage of the power outlet is the same as the voltage that’s marked on the
outside of the POS system.
Always keep the power cable properly connected and grounded.
Keep the POS product in a safe, stable place that’s away from heavy or sharp objects.
Install the POS product in a well-ventilated area and use it in a clean and dry place.
Make sure your USB flash drive or disk does not contain viruses before you insert it into the POS
product and always back up important files.
Use the separate power strips specifically designed for this POS system.
Do not use loose or damaged power cables.
Do not touch the power plug with wet hands.
Do not plug in the AC power cord while you are opening the unit to install features or service this
POS product.
Warning
Static may cause damage to the POS.
Incorrectly replacing a battery can result in an explosion. Make sure to only replace the
battery with the same or equivalent type as recommended by the manufacturer
(Hisense). Discard used batteries according to the manufacturer’s instructions.
Do not remove the peripheral device before you turn off the system.
Turn on the system after you turn on peripheral devices and turn off the peripheral
devices after you turn off the system
The manufacturer has the right to modify contents of this manual without prior
announcements!

Hisense HK716 Series All-in-One POS System Integration ManualPage 4 of 22
Table of Contents
Table of Contents ....................................................................................................................................4
List of Figures ..........................................................................................................................................5
List of Tables............................................................................................................................................6
Section 1. Introduction............................................................................................................................7
Welcome to the Hisense family! .............................................................................................................7
Overview of the Hisense HK716 Series All-in-one POS System...........................................................7
Section 2. Understanding the HK716 POS............................................................................................... 8
Understanding the HK716 POS ...............................................................................................................8
Controls and other Exterior Components ...........................................................................................8
Ports ....................................................................................................................................................9
Section 3. Installing the POS System .......................................................................................................9
Installing the POS System........................................................................................................................9
Finding the right location to install the POS system............................................................................9
Connecting a DC power supply cable................................................................................................10
Section 4. Getting familiar with the HK716 motherboards...................................................................11
HK716 Motherboard Layout .................................................................................................................11
HK716 series Connectors and Functions...........................................................................................13
HK716 series Common Jumpers and functions.................................................................................14
HK716 series Display .........................................................................................................................14
HK716 series Audio Description........................................................................................................16
HK716 series LAN ..............................................................................................................................16
HK716 series USB ..............................................................................................................................16
HK716 series CASH DRAWER.............................................................................................................16
HK716 series Power connector .........................................................................................................17
Section 5. Assembling and Disassembling the POS System ..................................................................18
Assembling and disassembling the POS................................................................................................18
Back cover disassembly.....................................................................................................................18
Printer disassembly ...........................................................................................................................19
Section 6. Product Specifications..........................................................................................................20
HK716 Specifications............................................................................................................................. 20
Appendix A. Printer settings .................................................................................................................21
Configuring the Printer Settings............................................................................................................21

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List of Figures
Figure 1. Front View of the HK716 POS System ......................................................................................8
Figure 2. Built-in ports of the POS system .............................................................................................. 9
Figure 3. DC power input ......................................................................................................................10
Figure 4. DC power supply cable...........................................................................................................10
Figure 5. HK716 Motherboard ..............................................................................................................12
Figure 6. Back cover disassembly..........................................................................................................19
Figure 7. Printer screw ..........................................................................................................................19
Figure 8. Screenshot of the Apps ..........................................................................................................21
Figure 9. Screenshot that shows the calculator program .....................................................................21
Figure 10. Screenshot that shows the printer options.......................................................................... 22

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List of Tables
Table 1. Port Descriptions .......................................................................................................................9
Table 2. HK716 series Connectors and Functions ................................................................................. 13
Table 3.Common Jumper Descriptions ................................................................................................. 14
Table 4. HK716 series Display description.............................................................................................14
Table 5. HK716 series Audio description...............................................................................................16
Table 6. HK716 series LAN.....................................................................................................................16
Table 7. HK716 series USB.....................................................................................................................16
Table 8. HK716 series Cash Drawer.......................................................................................................16
Table 9. HK716 series Power connector................................................................................................17
Table 10. HK716 Specifications .............................................................................................................20

Hisense HK716 Series All-in-One POS System Integration ManualPage 7 of 22
Section 1. Introduction
Welcome to the Hisense family!
Welcome to the Hisense family! This Hisense HK716 Series All-in-one POS System Integration Manual
provides steps to install and configure the Hisense HK716 Series All-in-One Point-of-Sale (POS)
System. In order to install this successfully, you should have an understanding of different
programming languages, computer networking, hardware components, application integration and
POS systems.
Overview of the Hisense HK716 Series All-in-one POS System
Because we understand that processing sales transactions is an integral part of business, we’ve
designed an all-in-one solution called the Hisense HK716 All-in-one POS System. The models have a
14” LED light display for the panel, an ARM processor for powerful speed and many other powerful
features to meet the business needs of our customers.
Items that were packaged with the POS system
After you unpack the unit, check to ensure the following items are included inside the package:
HK716 POS system
Power adapter
Power cord
Contact information for questions
If any items are missing from the carton box or you have questions, contact Hisense via email or
postal mail.
Email inf[email protected]
Mailing Address
No.399, Songling Road, Laoshan District,
Qingdao,266101, China
Website address http://hics.hisense.com
Required tools
You will need a Phillips screwdriver to disassemble the POS in order to access the motherboard

Hisense HK716 Series All-in-One POS System Integration ManualPage 8 of 22
Section 2. Understanding the HK716 POS
Understanding the HK716 POS
This section describes the exterior of the POS system, the dimensions at different angles and the
input/output ports.
Controls and other Exterior Components
14 inch operator display USB2.0port
Printer 10.1 inch customer display
MSR card reader 2D bar code reader
RFID contactless card reader Power button
Figure 1. Front View of the HK716 POS System
Disclaimer: The exterior design and specifications for this product may be changed without prior notice in
order to improve quality.








Hisense HK716 Series All-in-One POS System Integration ManualPage 9 of 22
Ports
The POS system has 8 built-in ports.
Figure 2 Built-in ports of the POS System
Table 1. Port Descriptions
Section 3. Installing the POS System
Installing the POS System
This section provides the steps to install the POS system, connect peripherals and the DC power
supply cable.
Finding the right location to install the POS system
It is important to choose a safe and secure place to install the terminal.
Choose a desk or table which is big and strong enough to support the weight of the system
and peripherals.
Choose a flat, hard surface, carpeted area can generate static electricity that can alter
memory or damage system components.
Make sure to install the system in a well-ventilated place and keep the space free around the
system.
Choose appropriate environmental conditions such as cool and dry places. Avoid humid and
dusty places. Also avoid direct sunlight, rapidly changing temperatures, or placing the system
near heat sources.
Port Number Port Name
1 +24V DC INPUT
2 24V RJ11 cash drawer
3 5*USB
4 Audio
5 100/1000M LAN
6 USB OTG(developer used)
7 COM1
8 COM2

Hisense HK716 Series All-in-One POS System Integration ManualPage 10 of 22
Select the appropriate voltage. Connect all the equipment into an isolated outlet to prevent
static electricity and short circuit.
Choose a location where sufficient power outlets are available for printers and other
peripheral devices.
Do not install the POS system near electromagnetic and electrical devices, such as phones
and electric motors, which can cause system damage.
The socket-outlet should be installed near the equipment and easy to access.
Connecting a DC power supply cable
Connect the [DC power cable] to the [DC power input] at the bottom of the system.
Note: You can use a 100V - 240V adapter with this POS system.
You should only use the manufacturer (Hisense) adapter with this POS system. Hisense will not be
held liable for any damages caused by using products made by other manufacturers.(if not supply by
Hisense)
Figure 3. DC power input
Figure 4. DC power supply cable