Hisense HK716 Series Quick setup guide

HK716 All-in-one POS of Sale System
System Integration Manual
Document version 1.0

Hisense HK716 Series All-in-One POS System Integration ManualPage 2 of 22
Copyright Statement
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this System Integration Manual is the property of Hisense Company Ltd. and its
subsidiaries, and is protected under International, US, CANADA, MEXICO copyright and/or other
intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any
manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a
violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in
any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without
the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of
the following addresses:
China No.399, Songling Road, Laoshan District, Qingdao,
266101, China
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered
trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their
respective holders

Hisense HK716 Series All-in-One POS System Integration ManualPage 3 of 22
Safety Notice
Safety notices to follow before installing or using the POS system
Caution:
Make sure that the voltage of the power outlet is the same as the voltage that’s marked on the
outside of the POS system.
Always keep the power cable properly connected and grounded.
Keep the POS product in a safe, stable place that’s away from heavy or sharp objects.
Install the POS product in a well-ventilated area and use it in a clean and dry place.
Make sure your USB flash drive or disk does not contain viruses before you insert it into the POS
product and always back up important files.
Use the separate power strips specifically designed for this POS system.
Do not use loose or damaged power cables.
Do not touch the power plug with wet hands.
Do not plug in the AC power cord while you are opening the unit to install features or service this
POS product.
Warning
Static may cause damage to the POS.
Incorrectly replacing a battery can result in an explosion. Make sure to only replace the
battery with the same or equivalent type as recommended by the manufacturer
(Hisense). Discard used batteries according to the manufacturer’s instructions.
Do not remove the peripheral device before you turn off the system.
Turn on the system after you turn on peripheral devices and turn off the peripheral
devices after you turn off the system
The manufacturer has the right to modify contents of this manual without prior
announcements!

Hisense HK716 Series All-in-One POS System Integration ManualPage 4 of 22
Table of Contents
Table of Contents ....................................................................................................................................4
List of Figures ..........................................................................................................................................5
List of Tables............................................................................................................................................6
Section 1. Introduction............................................................................................................................7
Welcome to the Hisense family! .............................................................................................................7
Overview of the Hisense HK716 Series All-in-one POS System...........................................................7
Section 2. Understanding the HK716 POS............................................................................................... 8
Understanding the HK716 POS ...............................................................................................................8
Controls and other Exterior Components ...........................................................................................8
Ports ....................................................................................................................................................9
Section 3. Installing the POS System .......................................................................................................9
Installing the POS System........................................................................................................................9
Finding the right location to install the POS system............................................................................9
Connecting a DC power supply cable................................................................................................10
Section 4. Getting familiar with the HK716 motherboards...................................................................11
HK716 Motherboard Layout .................................................................................................................11
HK716 series Connectors and Functions...........................................................................................13
HK716 series Common Jumpers and functions.................................................................................14
HK716 series Display .........................................................................................................................14
HK716 series Audio Description........................................................................................................16
HK716 series LAN ..............................................................................................................................16
HK716 series USB ..............................................................................................................................16
HK716 series CASH DRAWER.............................................................................................................16
HK716 series Power connector .........................................................................................................17
Section 5. Assembling and Disassembling the POS System ..................................................................18
Assembling and disassembling the POS................................................................................................18
Back cover disassembly.....................................................................................................................18
Printer disassembly ...........................................................................................................................19
Section 6. Product Specifications..........................................................................................................20
HK716 Specifications............................................................................................................................. 20
Appendix A. Printer settings .................................................................................................................21
Configuring the Printer Settings............................................................................................................21

Hisense HK716 Series All-in-One POS System Integration ManualPage 5 of 22
List of Figures
Figure 1. Front View of the HK716 POS System ......................................................................................8
Figure 2. Built-in ports of the POS system .............................................................................................. 9
Figure 3. DC power input ......................................................................................................................10
Figure 4. DC power supply cable...........................................................................................................10
Figure 5. HK716 Motherboard ..............................................................................................................12
Figure 6. Back cover disassembly..........................................................................................................19
Figure 7. Printer screw ..........................................................................................................................19
Figure 8. Screenshot of the Apps ..........................................................................................................21
Figure 9. Screenshot that shows the calculator program .....................................................................21
Figure 10. Screenshot that shows the printer options.......................................................................... 22

Hisense HK716 Series All-in-One POS System Integration ManualPage 6 of 22
List of Tables
Table 1. Port Descriptions .......................................................................................................................9
Table 2. HK716 series Connectors and Functions ................................................................................. 13
Table 3.Common Jumper Descriptions ................................................................................................. 14
Table 4. HK716 series Display description.............................................................................................14
Table 5. HK716 series Audio description...............................................................................................16
Table 6. HK716 series LAN.....................................................................................................................16
Table 7. HK716 series USB.....................................................................................................................16
Table 8. HK716 series Cash Drawer.......................................................................................................16
Table 9. HK716 series Power connector................................................................................................17
Table 10. HK716 Specifications .............................................................................................................20

Hisense HK716 Series All-in-One POS System Integration ManualPage 7 of 22
Section 1. Introduction
Welcome to the Hisense family!
Welcome to the Hisense family! This Hisense HK716 Series All-in-one POS System Integration Manual
provides steps to install and configure the Hisense HK716 Series All-in-One Point-of-Sale (POS)
System. In order to install this successfully, you should have an understanding of different
programming languages, computer networking, hardware components, application integration and
POS systems.
Overview of the Hisense HK716 Series All-in-one POS System
Because we understand that processing sales transactions is an integral part of business, we’ve
designed an all-in-one solution called the Hisense HK716 All-in-one POS System. The models have a
14” LED light display for the panel, an ARM processor for powerful speed and many other powerful
features to meet the business needs of our customers.
Items that were packaged with the POS system
After you unpack the unit, check to ensure the following items are included inside the package:
HK716 POS system
Power adapter
Power cord
Contact information for questions
If any items are missing from the carton box or you have questions, contact Hisense via email or
postal mail.
Email inf[email protected]
Mailing Address
No.399, Songling Road, Laoshan District,
Qingdao,266101, China
Website address http://hics.hisense.com
Required tools
You will need a Phillips screwdriver to disassemble the POS in order to access the motherboard

Hisense HK716 Series All-in-One POS System Integration ManualPage 8 of 22
Section 2. Understanding the HK716 POS
Understanding the HK716 POS
This section describes the exterior of the POS system, the dimensions at different angles and the
input/output ports.
Controls and other Exterior Components
14 inch operator display USB2.0port
Printer 10.1 inch customer display
MSR card reader 2D bar code reader
RFID contactless card reader Power button
Figure 1. Front View of the HK716 POS System
Disclaimer: The exterior design and specifications for this product may be changed without prior notice in
order to improve quality.

Hisense HK716 Series All-in-One POS System Integration ManualPage 9 of 22
Ports
The POS system has 8 built-in ports.
Figure 2 Built-in ports of the POS System
Table 1. Port Descriptions
Section 3. Installing the POS System
Installing the POS System
This section provides the steps to install the POS system, connect peripherals and the DC power
supply cable.
Finding the right location to install the POS system
It is important to choose a safe and secure place to install the terminal.
Choose a desk or table which is big and strong enough to support the weight of the system
and peripherals.
Choose a flat, hard surface, carpeted area can generate static electricity that can alter
memory or damage system components.
Make sure to install the system in a well-ventilated place and keep the space free around the
system.
Choose appropriate environmental conditions such as cool and dry places. Avoid humid and
dusty places. Also avoid direct sunlight, rapidly changing temperatures, or placing the system
near heat sources.
Port Number Port Name
1 +24V DC INPUT
2 24V RJ11 cash drawer
3 5*USB
4 Audio
5 100/1000M LAN
6 USB OTG(developer used)
7 COM1
8 COM2

Hisense HK716 Series All-in-One POS System Integration ManualPage 10 of 22
Select the appropriate voltage. Connect all the equipment into an isolated outlet to prevent
static electricity and short circuit.
Choose a location where sufficient power outlets are available for printers and other
peripheral devices.
Do not install the POS system near electromagnetic and electrical devices, such as phones
and electric motors, which can cause system damage.
The socket-outlet should be installed near the equipment and easy to access.
Connecting a DC power supply cable
Connect the [DC power cable] to the [DC power input] at the bottom of the system.
Note: You can use a 100V - 240V adapter with this POS system.
You should only use the manufacturer (Hisense) adapter with this POS system. Hisense will not be
held liable for any damages caused by using products made by other manufacturers.(if not supply by
Hisense)
Figure 3. DC power input
Figure 4. DC power supply cable

Hisense HK716 Series All-in-One POS System Integration ManualPage 11 of 22
Section 4. Getting familiar with the HK716
motherboards
HK716 Motherboard Layout

Hisense HK716 Series All-in-One POS System Integration ManualPage 12 of 22
Figure 2. HK716 Motherboard

Hisense HK716 Series All-in-One POS System Integration ManualPage 13 of 22
HK716 series Connectors and Functions
Table 2. HK716 series Connectors and Functions
Ma r k s on
Ma in boa r d
Port s Port sp ecifica t ion
1. CON9 eDP Main screen signal 2* 20 pin x1set Main screen signal
2. CON4 LVDS zero lift drag 40 pin x1set 10.1 inch second screen signal
3. CON16 Serial port 12PI N FPC socket connect t o 2D scanner
4. CON15 MI PI Cam era signal 30 pin x1set connect t o cam era
5. CON5 TF card slot TF card
6. CON18 USB pin wafer2.0 2* 5 pin x1set lat eral USB
7. CON7 Serial port pin wafer1.25 1* 8pin x1set NFC and MSR
8. CON47 RTC bat t ery w afer1.25 1* 2pin x1set RTC
9. CON48 Speaker pin wafer2.0 1* 4 pin x1set Speaker
10.CON8 Serial port COM4 pin wafer2.0 2* 5 pin
x1set VFD
11.CON3 But t on board pin wafer2.0 2* 6 pin x1set Pow er On/ Off
12.CON26 Serial port COM1 pin wafer2.0 2* 5 pin
x1set COM1
13.CON25 Serial port COM2 pin wafer2.0 2* 5 pin
x1set COM2
14.CON23 Serial por t pin wafer2.0 2* 5 pin x1set Print er
15.CON22 Print er drive cash drawer pin wafer 2.0
1* 6 pin x1set Cash box
16.CON24 1* 4pin 24V DC OUT sock et
( Wit h protect ion circuit) Print er m odule power supply
17.J1 1* 3 w af er 2. 0 j um p er s x 1set VFD power 5V/ 12V electric level
j um per
18.J2 1* 3 w af er 2. 0 j um p er s x 1set
Cash Drawer power 24V/ 12V
elect r ic lev el j um per ( Only for
Mainboard dr iv e cash draw er
condition)
19.J3 J4 J5 J6 1* 3 w af er 2. 0 j um per s x 4set
Jum per t o select Mainboard drive
or print er drive cash
dr awer,det ails show in t able3

Hisense HK716 Series All-in-One POS System Integration ManualPage 14 of 22
HK716 series Common Jumpers and functions
Table 3.Common Jumper Descriptions
Jumpe
r Pin Function Setting
J1 3-pin Power Select for
VFD
1-2 5V
2-3 12V
J3
J4
J5
J6
3-pin
CASH1 CASH2
Select
CASH1:Mainboard
drive cash
drawer(Optional)
CASH2:Printer drive
cash
drawer(Default)
1-2 CASH1
2-3 CASH2
(4 groups of jumpers
select 1-2 at the same
time,then CASH1
works, while 2-3 is
selected at same time
to CASH2, otherwise
cash drawer will be
invalid , 2 CASH
drawer opposite,
don’t support
simultaneous work)
J2 3-pin Power Select for
Cash Drawer
1-2 12V
2-3 24V
HK716 series Display
Table 4. HK716 series Display description
Display Description
Interface
EDP
(prime/
2nd)
2*20Pin, 24bit
LVDS
(2nd) 1*LVDS (zero lift drag)
Display
Mode
Dual
display Support extended display
1■ 2● 3●
1■ 2● 3●
1■ 2● 3●

Hisense HK716 Series All-in-One POS System Integration ManualPage 15 of 22
Interface defined
2*20 PIN EDP CONNECTOR
PIN Defined:
Pin No. Function Pin No. Function
1 NC 21 GND
2 GND 22 Enable
3 Lane1_N 23 PWM
4 Lane1_P 24 NC
5 GND 25 NC
6 Lane0_N 26 PWR
7 Lane0_N 27 PWR
8 GND 28 PWR
9 AUX_CH_P 29 PWR
10 AUX_CH_N 30 NC
11 GND 31 NC
12 VCC 32 NC
13 VCC 33 NC
14 TEST 34 NC
15 GND 35 VCC(3.3V)
16 GND 36 SDA
17 HPD 37 SCL
18 GND 38 RST
19 GND 39 INT
20 GND 40 GND
Onboard LVDS defined:(2*6 2.0mm PHD Header)
1 +3.3V 2 +3.3V
3 GND 4 GND
5 LVDS_CLKM 6 LVDS_CLKP
7 GND 8 LVDS_Y3M
9 LVDS_Y3P 10 GND
11 LVDS_Y2M 12 LVDS_Y2P
13 GND 14 LVDS_Y1M
15 LVDS_Y1P 16 GND
17 LVDS_Y0M 18 LVDS_Y0P
19 GND 20 TEST POINT
21 TEST POINT 22 GND
23 GND 24 BACKLIGHT_EN
25 BACKLIGHT_PWM 26 GND
27 CTP_INT 28 CTP_RST
29 CTP_SCL 30 CTP_SDA
31 GND 32 +3.3V
33 GND 34 VLED+
35 VLED1- 36 VLED2-
37 VLED3- 38 VLED4-
39 GND 40 GND

Hisense HK716 Series All-in-One POS System Integration ManualPage 16 of 22
HK716 series Audio Description
Table 5. HK716 series Audio description
Audio Description
Audio Code WM8960
Rear IO Type HP Connector
Onboard audio pin
PIN defined
1 SPK_LP 2 SPK_LN
3 SPK_RP 4 SPK_RN
PIN Type 1*4Pin 2.0mm wafer box
HK716 series LAN
Table 6. HK716 series LAN
LAN Description
LAN IC RTL8211E 100M/1000M
PIN TYPE RJ45
HK716 series USB
Table 7. HK716 series USB
USB Description
Connector type 6 x USB2.0
Rear connector 5
Onboard
connector
USB PIN defined2*5pin PHD Header 2.0mm:
1.VCC 2.VCC
3. HUB2_DM2 4. NC
5. HUB2_DM2 6. NC
7.GND 8.GND
9.GND 10.GND
PIN type 2X5pin PHD Header 2.0mm
HK716 series CASH DRAWER
Table 8. HK716 series Cash Drawer
CASH DRAWER Description
Connector type RJ11
PIN defined 1.GND 2.CD_OPEN 3.CD_SENSE 4.+24V 5.NC 6.GND
Voltage select
JCASH
1-2 12V
2-3 24V
1■ 2●
3● 4●
5● 6●
7● 8●
9● 10●
1■ 2● 3● 4●
1■ 2● 3●

Hisense HK716 Series All-in-One POS System Integration ManualPage 17 of 22
HK716 series Power connector
Table 9. HK716 series Power connector
24V DC
+24V 4 PIN DC JACK defined:
1.24V 2. 24V
3.GND 4.GND
+24V 2*2 PIN CONNECTOR
1. GND 2. GND
3. 24V 4. 24V
1▇ 2●
3● 4●
1● 2●
3● 4●

Hisense HK716 Series All-in-One POS System Integration ManualPage 18 of 22
Section 5. Assembling and Disassembling the
POS System
Assembling and disassembling the POS
This section provides the steps to assemble and disassemble the POS system.
Back cover disassembly
To disassemble the POS, first take off the back cover.
Figure 6. Back cover disassembly

Hisense HK716 Series All-in-One POS System Integration ManualPage 19 of 22
Printer disassembly
To disassemble the printer, connect the cables. Next, fix on the screws.
Note: Do not screw too hard (tight)
Figure 7. Printer screw

Hisense HK716 Series All-in-One POS System Integration ManualPage 20 of 22
Section 6. Product Specifications
HK716 Specifications
Table 10. HK716 Specifications
Item Description
Model HK716
System
CPU
Samsung S5P6818 Cortex-A53 Octa core CPU, clock speed
1.4GHz
Memory DDRIII 2G
LCD Touch
Panel
LCD Size 14 inch
Brightness 350 cd/m²
Resolution 1366×768
Touch Screen capacitive true flat touch
Storage Flash Memory eMMC 16GB Nand Flash (Standard)
I/O Ports
Serial Ports 2* standard RS-232 COM(COM1\COM2);
USB 7* USB 2.0
LAN 1 * RJ-45 (100M/1000Mbps Gigabit LAN)
Audio 1 * Line-out
Cash Drawer 1 * RJ-11 12V/24V for cash drawer
Power Power Adapter Adapter (DC 24V, 3.75A)
Peripheral
Build-in
Customer Display
2×20 characters VFD or
10.1 inch LCD(1280*800)
Build-in Printer 2”/3” thermal printer( COM )
MSR 3 Tracks (COM)
Optional
Peripheral
RFID RFID Reader (COM)
Scanner 2D barcode scanner ( COM)
Environment
Operating Temperature 5℃- 40℃
Operating Humidity 40% - 90%
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