Hisense HK316 User manual

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HK316
User’s Manual
Document version 1.3

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Safety Notices Before Installation or Use
☆It is required grounded well and the supply voltage shall be stable, and you must confirm that
the voltage of the outlet provides shall be in line with the voltage marked on the label of the
unit.
☆Be sure not to sprinkle any liquid or fall any object into the unit.
☆Be sure not to keep heavy, strenuous movement, shake & heavy strike away from the POS.
☆Do not switch on or off the host frequently, because it is easy to result in damage on the
machine.
☆Be sure not to unplug or plug in any live part or external device when they are in energized
state, and the connecting cables of the POS between parts shall be connected securely.
☆Be sure neither to lengthen cable nor to replace parts at your will, if you have any demand,
please contact with the reseller.
☆The unit shall be used under dry, ventilated & clean environment away from sunlight. Avoid to
making the air vent of the host machine blocked or covered
☆If any liquid sprinkles or any sundry falls into the unit, please shut it down immediately & switch
off power supply, take batteries down, dry the liquid or remove the sundry. If you take the
batteries down, you shall reset CMOS.
☆In case of safety fault, such as peculiar smell, abnormal sound, leakage and other faults, you
must switch off the power supply at once and then contact with reseller.
☆When inserting USB flash or disk, you shall kill virus to prevent the host machine from virus.
☆The RJ11 port at the back of the host is connected with the cash drawer, as it is not a
communication port, users shall not use the port for dial-up networking.
☆The product is a Level A one, it may cause radio interference in living environment. In such case,
users may need to take practical & feasible measures against the interference.
☆When the POS is not in use, you shall switch off power supply.
The manufacturer has the right to modify the contents of the manual without prior notice!
Product standard NO：Q/0202 RSR527
Product standard Name: POS device
Warning:
1. Absolute Ratings of Environment：
Operating Temperature：0～40℃
Operating Humidity：10%～85%RH
Storage Temperature：-10～50℃
Storage Humidity：10%～90%RH
2. Main plug on the power supply was used as disconnected device. The socke
t-outlet shall be installed near the equipment and shall be easily accessible
3. If any damage to the power supply or the equipment, please contact local
service person for help.
4. Static may damage to the integrated circuit in the host machine.
5. If a replaced battery is not right, this may cause explosion or serious
damage. Must replace the same type of batteries or similar ones recommended
by the manufacturer
6. Used only with attached AC/DC power supply.

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1. Applied range
The HK316 terminal adopt open operating system, flexible component structure and standard peripherals.
The products are suitable for the commercial enterprises, such as restaurants, supermarkets, and convenience
stores to Internet –connected use or stand-alone use. The main components are standard parts, so the quality of
the products is reliable, the system is easy to upgrade and the components are conveniently and easily
maintained. Reasonable price ratio makes it more competitive than similar products.
Specification ：
Item
Description
Model
HK316
System
CPU
Cortex-A17 Quad core CPU, clock speed 1.8GHz
Memory
2G
Storage
Flash Memory
eMMC 16GB Nand Flash
LCD Touch Panel
LCD Size
15.6 inch
Resolution
1920×1080
Touch Screen
capacitive true flat touch
I/O Ports
Serial Ports
1* RJ48 COM(COM1);
USB
5* USB 2.0(4* on IO panel, 1*under side cover )
Micro USB
1* under side cover(for debug only)
TF card
1* under side cover
LAN
1 * RJ-45 (100M/1000Mbps Gigabit LAN)
Audio
1 * Line-out
Power out
24V for Printer
Cash Drawer
1 * RJ-11 for cash drawer
Power
Power Adapter
(DC 24V, 3.75A)/ (DC 24V, 5A)
Peripheral
Printer
Separate 80MM thermal printer
MSR card reader
3 Tracks
RFID card reader
RFID (Supports MIFARE one and MIFARE CPU card)
Operating system
Android 7.1
2. I/O port view

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12 3 4 5 6 7 8
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10
11
12
13
14
15
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1、24V power input
2、Cash drawer interface
3、Serial port
4、printer 24V power
5、USB*2
6、USB*2
7、RJ45
8、Audio
9、Volume+ button
10、Volume - button
11、Brightness+ button
12、Brightness - button
13、TF card slot
14、Micro USB
15、USB

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3. Mainboard
Mainboard front layout:
Ports and definition
Ports
Interface
Item
1.CON25
Serial port wafer1.25 1*8pin x1set
MSR and RFID
2.CON65
Serial port 12PIN FPC socket
Power On/Off
3.CON4
Button board pin wafer2.0 2*6 pinx1set
Power On/Off
（reserved）
4.CON23 CON24
Serial port COM0 pin wafer2.0 2*5 pinx1set
Serial port COM2 pin wafer2.0 2*5 pinx1set
COM0
COM2
5.J8 J9
1*3 wafer2.0 jumpers x2set
6.CON5
12V power input
7.CON19
24V power output
8.J10
1*3 wafer2.0 jumpers x1set
9.CON31
MIC pin wafer2.0 1*2 pin x1set
MIC
10.CON18
Speaker pin wafer2.0 1*4 pin x1set
SPEAKER
11.CON61
Serial port 40PIN FPC socket
Expansion board
12.CON58
Speaker pin wafer2.0 1*4 pin x1set
Reserved SPEAKR
13.CON7
Serial port wafer1.25 1*5pin x1set
Reserved USB
14.CON8
Edp zero lift drag 40 pin x1set
Edp2 secondary
screen signal
15.CON9
Reserved HDMI
16.CON6
Edp zero lift drag 40 pin x1set
Edp1main screen
signal
17.CON2
RTC battery wafer1.25 1*2pin x1set
RTC
18.K1 K2 K3
3pin keyx3set
POWER RECOVERY
RESET

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Mainboard back layout
Edp1 interface definition
Pin No.
Function
Pin No.
Function
1
NC
21
GND
2
GND
22
Enable
3
Lane1_N
23
PWM
4
Lane1_P
24
NC
5
GND
25
NC
6
Lane0_N
26
PWR
7
Lane0_N
27
PWR
8
GND
28
PWR
9
AUX_CH_P
29
PWR
10
AUX_CH_N
30
NC
11
GND
31
GND
12
VCC
32
GND
13
VCC
33
NC
14
NC
34
NC
15
GND
35
GND
16
GND
36
INT
17
HPD
37
RST
18
GND
38
SCL
19
GND
39
SDA
20
GND
40
VCC

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EDP2 interface definition
Pin No.
Function
Pin No.
Function
1
NC
21
GND
2
GND
22
Enable
3
Lane1_N
23
PWM
4
Lane1_P
24
NC
5
GND
25
NC
6
Lane0_N
26
PWR
7
Lane0_N
27
PWR
8
GND
28
PWR
9
AUX_CH_P
29
PWR
10
AUX_CH_N
30
NC
11
GND
31
GND
12
VCC
32
GND
13
VCC
33
NC
14
NC
34
NC
15
GND
35
GND
16
GND
36
INT
17
HPD
37
RST
18
GND
38
SCL
19
GND
39
SDA
20
GND
40
VCC
Audio interface definition
Audio
Description
Audio Code
ES8388
Rear IO Type
HP Connector
Onboard audio pin
PIN defined
1
SPK_LP
2
SPK_LN
1■2●3●4●
3
SPK_RP
4
SPK_RN
PIN Type
1*4Pin 2.0mm wafer box
Jumper definition
Jumper
Pin
Function
Setting
J8 J9
3-pin
COM0 COM2
Power Select
1-2 5V
2-3 12V
1■
2●
3●
J10
3-pin
RJ48 POWER Select
1-2 5V
2-3 12V
1■
2●
3●

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4. Device Assembly and disassembly
1). Unscrew the two screw shown to remove the back shell of the base.
2).After removing the screw, pull at the back shell of the base according to the picture shows, and remove the back
shell of the base.
3).Remove the two connectors shown in the picture and protect them with the tape according to the picture shows
(to prevent the connector from being pulled out in the process of dismantling and threading); for device with OLED
customer display, can directly pull out the OLED customer display line.
4).Rotate the main screen and the secondary screen : to the vertical angle, remove the three screws of the main

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screen hinge and the second screen hinge respectively, and carefully pass the screen line through the line hole.
Separate the main and auxiliary screen from the base respectively.
5).Remove the hinges of the host: Remove four screws according to the picture shows. Remove the hinges of the
host and the hinges cover of the host separately.
6).Remove the extended interface cover: pull the expanded interface cover outward at the notch according to the
picture shows, and remove it.
7).Remove the rear case of the host: pull up the rear cover of the host according to the picture shows, and remove
the rear cover of the host .

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8).Remove 7 screws according to the picture shows to remove the host fixed seat, so that the motherboard can be
replaced and maintained.
5. Functional testing and parameter setting of peripherals
In product test mode, magnetic stripe card test items are swiped by magnetic stripe card, and magnetic stripe
card corresponding to the track shows "success" (three tracks, different magnetic stripe cards may store info
into different tracks). As the following figure.

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Contactless card test items In product test, with RFID card close to the back of the card reader, show "find *
card" (Contactless card is divided into A card, B card, M card). As The following figure.
Printer
U-port printer, without setting baud rate, can use the normal detection of product test procedures.
Cash drawer
As shown below, for the item "CashBox ByCPU" in the product test, click "Click to Open Cashbox".

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6. Environmental requirements
Type
State
Environmental
Voltage
AC 100V-240V 50-60Hz Bipolar
grounding
Temperature
5℃- 40℃
Optimal
40% - 90%
7. Size specification
Single screen，Length×Width×Height：405*210*330；Flip Angle 0-45°

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Double Screen，Length×Width×Height：405*250*370；
Main Flip Angle 0-45°，Second screen Flip Angle 0-30°
High position +printer，Length×Width×Height：405*250*420
Self-service，Length×Width×Height：230*250*450
8. Open the box and check.
1) Before opening the box, check whether the box is in good condition, and whether there is any obvious
damage.
2) The equipment must be installed by technical service person or distributors.
Operation
1) Switching Instructions：

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Start-up: When the adapter is connected, hold down the switch button on the right back side of the
bottom of the machine for about 3 seconds. When the screen is on and the button indicator light is on, the
startup can be realized.
Shutdown: Press the switch button on the right back side of the bottom of the machine for about 3
seconds, and operate according to the screen prompt, which can realize shutdown and restart functions.
3) Swipe magnetic cards：
When swiping the card, the machine should be placed on a hard horizontal plane.
Please swipe the magnetic strip of the magnetic strip card inward from the swipe slot.
The process of card swiping should be smooth and uniform.
4) Contactless card operation：
Contactless card induction zone is located behind the right side of the host (with the contactless mark
printed).
When need read contactless card, please place the card above the induction zone.
9. Printer operations
1) Printer Structure

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2) Load and change paper introduction
a. Press the open button to open the paper bin cover, as shown below. If there are paper tubes in the paper
warehouse, please take them out.
b. Put the paper roll into the paper bin, pay attention to the correct direction of the paper roll.

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c. Please take out a small amount of paper from the front of the roll and close the cover of the printer's paper bin
d. Remove excess paper toward the side of the paper cut.
Paper rolling
1) Requirements of the thermal paper：
Type：Thermal paper

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Width of paper：57.5±0.5mm / 79.5±0.5mm
Outside Diameter of paper roll：Max 83mm
Thickness of Thermal Paper：0.056 ~ 0.13mm
2) Recommendation of thermal Paper Model：
Type
Manufacture
FD210,PD150R,PD160R
OJI Paper CO.,
Notes：
A. Please use the recommended paper roll or the same quality paper roll. The use of other types of paper roll
may affect the printing effect and the life of the printing head.
B. If the paper roll is contaminated by chemicals or oil, the contaminated part of the paper roll may fade or the
printing effect is not clear.
C. Do not scratch the thermal sensitive layer of the paper roll with sharp objects, which may make the printing
effect unclear.
D. When the temperature exceeds 70 degree C, the thermal sensitive layer of the paper roll will fade.
Therefore, the use or storage of paper rolls should avoid high temperature, high humidity, strong light, etc.
E. Thermal paper that has been stored for too long should not be used.
Printer Maintenance
(1) Printer head and Printer rubber roller
When one of the following situations occurs in the printing unit, the print head should be cleaned:
A. Printing is not clear;
B. The vertical column of the printed page is not clear.
C. Noise of feeding and returning paper is high.
The cleaning steps of the printing head and Printer rubber roller are as follows:
A. Turn off the power supply of the printing unit, open the printer cover, and expose the printer head and Printer
rubber roller;
B. If you have just finished printing, you should wait for the print head to cool completely.
C. Use alcohol cotton balls (should be screwed dry) to erase the dust, stains and paper scraps on the surface of the
printed hair heater.
D. Close the top cover of the printer after the alcohol evaporates completely.
(2) Daily maintenance matters needing attention
A. The power supply must be turned off during the daily maintenance of the printing unit.
B. Do not touch the surface of the printing head with your hands or metal objects. Do not scratch the surface of the
printing head, Printer rubber roller and sensors with tweezers or other tools.
C. Organic solvents such as gasoline and acetone should not be used.
D. Wait for the cleaning solution to evaporate completely, then turn on the power supply to continue printing.
E. Maintenance cycle: It is recommended to clean it up once a month.

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10.Accessories
No.
Item
Unit
Quantity
Note
1
POS terminal
1
2
Power adaptor
1
3
Power cable
1
FCC Statement：
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference,and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.