Hisense HK870 Series Quick setup guide

HK870 Series All-in-One Point of Sale System
System Integration Manual
Document version 1.0

Hisense HK870 Series All-in-One POS System Integration ManualPage 2of 41
Copyright Statement
© 2015 Hisense Company Ltd. All Rights Reserved.
All material in this System Integration Manual is the property of Hisense Company Ltd. and its
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No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in
any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without
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Requests for permission to store, reproduce, transmit or distribute materials may be made to one of
the following addresses:
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PO Box 3289
Suwanee, GA 30024
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405 Britannia Rd E., Suite 11
Mississauga, Ontario,L4Z 3E6
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Piso 2 Colonia Ampliación Granada, C.P. 11520, en México Distrito
Federal. Piso PH y 12, Col Anzures C.P.11590, Mexico D.F.
China No.11 Jiangxi Road Qingdao
266071 China
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered
trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their
respective holders

Hisense HK870 Series All-in-One POS System Integration ManualPage 3of 41
Safety Notice
Safety notices to follow before installing or using the POS system
Caution:
Make sure that the voltage of the power outlet is the same as the voltage that’s marked on the
outside of the POS system.
Always keep the power cable properly connected and grounded.
Keep the POS product in a safe, stable place that’s away from heavy or sharp objects.
Install the POS product in a well-ventilated area and use it in a clean and dry place.
Make sure your USB flashdrive or disk does not contain viruses before you insert it into the POS
product and always back up important files.
Use the separate power strips specifically designed for this POS system.
Do not use loose or damaged power cables.
Do not touch the power plug with wet hands.
Do not plug in the AC power cord while you are opening the unit to install features or service this
POS product.
Warning
Static may cause damage to the POS.
Incorrectly replacing a battery can result in an explosion. Make sure to only replace the
battery with the same or equivalent type as recommended by the manufacturer
(Hisense). Discard used batteries according to the manufacturer’s instructions.
Do not remove the peripheral device before you turn off the system.
Turn on the system after you turn on peripheral devices and turn off the peripheral
devices after you turn off the system
The manufacturer has the right to modify contents of this manual without prior
announcements!

Hisense HK870 Series All-in-One POS System Integration ManualPage 4of 41
Table of Contents
Table of Contents..................................................................................................................................... 4
List of Figures........................................................................................................................................... 6
List of Tables.............................................................................................................................................7
Section 1. Introduction......................................................................................................................... 8
Welcome to the Hisense family!.......................................................................................................... 8
Overview of the Hisense HK870 Series All-in-one POS System....................................................... 8
Section 2. Understanding the HK870 Series POS.....................................................................................9
Understanding the HK870 Series POS..................................................................................................9
Controls and other Exterior Components........................................................................................ 9
HK870 POS System dimensions and angles................................................................................... 10
Ports............................................................................................................................................... 10
Section 3. Installing the POS System......................................................................................................12
Installing the POS System...................................................................................................................12
Finding the right location to install the POS system...................................................................... 12
Connecting Peripherals.................................................................................................................. 13
Connecting a DC power supply cable.............................................................................................13
Section 4. Installing Utility Software......................................................................................................15
POS Driver and Utility Introduction................................................................................................... 15
Installing software on the HK870 Mainboard................................................................................ 14
Mainboard......................................................................................................................................15
Touch Panel.................................................................................................................................... 15
Using a Dual Monitor with the POS system................................................................................... 16
Section 5. Getting familiar with the HK870 motherboard.....................................................................19
HK870 Motherboard Layout.............................................................................................................. 19
HK870 Connectors and Functions.................................................................................................. 19
HK870 Common Jumpers and functions........................................................................................20
HK870 Display Description............................................................................................................. 21
HK870 Audio Description............................................................................................................... 22
HK870 LAN Description.................................................................................................................. 22
HK870 USB Description.................................................................................................................. 22
HK870 MINI-PCIE Description........................................................................................................ 23
HK870 Cash Drawer Description.................................................................................................... 24
HK870 PS/2 Description................................................................................................................. 24
HK870 Power connector description............................................................................................. 24
HK870E Motherboard Layout............................................................................................................ 25

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HK870E Connectors and Functions................................................................................................ 25
HK870E Common Jumpers and functions......................................................................................26
HK870E Display Description........................................................................................................... 27
HK870E Audio Description............................................................................................................. 28
HK870E LAN Description................................................................................................................ 28
HK870E USB Description................................................................................................................ 28
HK870E MINI-PCIE Description...................................................................................................... 29
HK870 Cash Drawer Description.................................................................................................... 29
HK870E PS/2 Description............................................................................................................... 30
HK870E Power connector Description........................................................................................... 30
Section 6. Assembling and Disassembling the POS System...................................................................31
Assembling and disassembling the POS.............................................................................................31
Section 7. Product Specifications...........................................................................................................35
HK870 series Specifications............................................................................................................... 35
Appendix A. Basic Input and Output System (BIOS) Set Up Information.............................................. 38
Understanding BIOS........................................................................................................................... 38
Entering the Setup for HK870 series.............................................................................................. 38
Scenarios of when to use a BIOS Setup..........................................................................................38
Appendix B. Input/Output Information................................................................................................. 39
Input/Output information for the HK870 series................................................................................39
Super I/O Information (BIOS default settings)............................................................................... 40
Cash Drawer................................................................................................................................... 40

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List of Figures
Figure 1. Front view of the HK870 series POS System.............................................................................9
Figure 2. Back view of the HK870 Series POS System..............................................................................9
Figure 3. POS dimensions at a fixed angle and with an LCD at a slanted angle.................................... 10
Figure 4 Built-in ports of the POS system.............................................................................................. 11
Figure 5. Angle view of the POS system.................................................................................................12
Figure 6. Direction to pull the cover...................................................................................................... 13
Figure 7. DC power supply cable............................................................................................................14
Figure 8. USB3.0 Driver files.................................................................................................................. 15
Figure 9. InstalllShield Wizard Screenshot.............................................................................................16
Figure 10. Screenshots of each stage of the install process.................................................................. 16
Figure 11. Screen resolution feature..................................................................................................... 17
Figure 12. 'Change the appearance of your display' dialogue window................................................. 17
Figure 13. Extend these displays option................................................................................................ 18
Figure 14. Display settings window....................................................................................................... 18
Figure 15. Change the appearance of your displays window................................................................ 18
Figure 16. HK870 Motherboard............................................................................................................. 25
Figure 17. HK870 Connectors................................................................................................................ 25
Figure 18. HDD cover to remove............................................................................................................31
Figure 19. Cable cover............................................................................................................................31
Figure 20. Cable cover that’s detached................................................................................................. 32
Figure 21. Multi-function card reader................................................................................................... 32
Figure 22. Rotated customer display..................................................................................................... 33
Figure 23. Second display...................................................................................................................... 33
Figure 24. Switch to pull out the cable cover........................................................................................ 34
Figure 25. Second display that's rotated................................................................................................34

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List of Tables
Table 1. HK870 Connectors and Functions............................................................................................ 19
Table 2. HK870 Common Jumper Descriptions......................................................................................20
Table 3. HK870 Display Description....................................................................................................... 21
Table 4. HK870 Audio description..........................................................................................................22
Table 5. HK870 LAN Description............................................................................................................ 22
Table 6. HK870 USB Description............................................................................................................ 22
Table 7. HK870 COM Description...........................................................................................................23
Table 8. HK870 Mini-PCIE description....................................................................................................24
Table 9. HK870 Cash Drawer Description.............................................................................................. 24
Table 10. HK870 PS/2 Description......................................................................................................... 24
Table 11. HK870 Power connector description......................................................................................24
Table 12. HK870E Connectors and Functions........................................................................................ 25
Table 13. HK870E Common Jumper Descriptions..................................................................................26
Table 14. HK870E Display Description................................................................................................... 27
Table 15. HK870E Audio description......................................................................................................28
Table 16. HK870E LAN Description........................................................................................................ 28
Table 17. HK870E USB Description........................................................................................................ 29
Table 18. HK870E COM Description.......................................................................................................29
Table 19. HK870E Mini-PCIE description................................................................................................29
Table 20. HK870E Cash Drawer Description.......................................................................................... 29
Table 21. HK870E PS/2 Description....................................................................................................... 30
Table 22. HK870E Power connector description....................................................................................30
Table 23. HK870 series Specifications....................................................................................................35

Hisense HK870 Series All-in-One POS System Integration ManualPage 8of 41
Section 1. Introduction
Welcome to the Hisense family!
Welcome to the Hisense family! This Hisense HK870 Series All-in-one POS System Integration Manual
provides steps to install and configure the Hisense HK870 Series All-in-One Point-of-Sale (POS)
System. In order to install this successfully, you should have an understanding of different
programming languages, computer networking, hardware components, application integration and
POS systems.
Overview of the Hisense HK870 Series All-in-one POS System
Because we understand that processing sales transactions is an integral part of business, we’ve
designed an all-in-one solution called the Hisense HK870 Series All-in-one POS System. This system
has a 15” LED light display for the panel, an Intel processor for powerful speed and many other
powerful features to meet the business needs of our customers.
Items that were packaged with the POS system
After you unpack the unit, check to ensure the following items are included inside the package:
HK870 POS System ( with base and cable cover)
Driver CD (including the manual)
Power adapter (in the base)
Power cord
Contact information for questions
If any items are missing from the carton box or you have questions, contact Hisense via phone, email
or postal mail.
Phone
(86) 532 5575 -1252 (International):
Monday through Friday between 9 a.m. to 6 p.m.
Email
[e-mail]
Mailing Address
No.11 Jiangxi Road Qingdao
266071 China
Website address
http://hics.hisense.com
Required tools
You will need a Phillips screwdriver to disassemble the POS in order to access the motherboard.

Hisense HK870 Series All-in-One POS System Integration ManualPage 9of 41
Section 2. Understanding the HK870 Series POS
Understanding the HK870 Series POS
This section describes the exterior of the POS system, the dimensions at different angles and the
input/output ports.
Controls and other Exterior Components
Figure 1. Front view of the HK870 Series POS System
Figure 2. Back view of the HK870 Series POS System
Disclaimer: The exterior design and specifications for this product may be changed without prior notice in
order to improve quality.

Hisense HK870 Series All-in-One POS System Integration ManualPage 10 of 41
HK870 POS System dimensions and angles
Figure 3. POS dimensions at a fixed angle and with an LCD at a slanted angle
Ports
HK870 (D2550 motherboard) POS system has 16 built-in ports.

Hisense HK870 Series All-in-One POS System Integration ManualPage 11 of 41
HK870E (Baytrail J1900 motherboard) POS system has 15 built-in ports.
Figure 4 Built-in ports of the POS system

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Section 3. Installing the POS System
Installing the POS System
This section provides the steps to install the POS system, connect peripherals and the DC power
supply cable.
Finding the right location to install the POS system
It is important to choose a safe and secure place to install the terminal.
Choose a desk or table big and strong enough to support the weight of the system and
peripherals.
Choose a flat, hard surface. Carpeted area can generate static electricity that can alter
memory or damage system components.
Make sure to install the system in a well-ventilated place and keep the space free around the
system.
Choose appropriate environmental conditions such as cool and dry places. Avoid humid and
dusty places. Also avoid direct sunlight, rapidly changing temperatures, or placing the system
near heat sources.
Select the appropriate voltage. Connect all the equipment into an isolated outlet to prevent
static electricity and short circuit.
Choose a location where sufficient power outlets are available for printers and other
peripheral devices.
Do not install the POS system near electromagnetic and electrical devices, such as phones
and electric motors, that can cause system damage.
The socket-outlet should be installed near the equipment and easy to access.
Figure 5. Angle view of the POS system

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Connecting Peripherals
To connect peripherals, first remove the [Back cover] that’s in the bottom of the system.
Next, remove the [Cable arrange cover] located in the rear of the system.
Figure 6. Direction to pull the cover
Connecting a DC power supply cable
Connect the [DC power cable] to the [DC power input] at the bottom of the system.
Note: You can use a 100V - 240V adapter with this POS system.
You should only use the manufacturer (Hisense) adapter with this POS system. Hisense will not be
held liable for any damages caused by using products made by other manufacturers.
HK870 (D2550 motherboard)

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HK870E (Baytrail J1900 motherboard)
Figure 7. DC power supply cable

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Section 4. Installing Utility Software
POS Driver and Utility Introduction
This section provides the steps to run the utility software that’s needed to install the drivers on the
mainboard. The POS drivers and other utilities are located on the CD that came with the system.
Installing software on the HK870 Mainboard
To install the software on the HK870 (D2550 ) Mainboard
Install the Chipset , Graphics, LAN, Audio in proper sequence on the HK870 system.
To install the software on the HK870E(Baytrail J1900) Mainboard:
Mainboard
Figure 8. USB3.0 Driver files
Touch Panel

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Figure 9. InstalllShield Wizard Screenshot
Figure 10. Screenshots of each stage of the install process
Using a Dual Monitor with the POS system
You can use a dual monitor (which is two monitors for one system) with the POS system. You can
connect the additional monitor to the [VGA] port. The screen for the sub-monitor can be displayed
as a duplication of the main monitor or as an extended screen.

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Note: The steps below apply to a Windows 7.
To connect a second monitor:
1. Connect the external monitor when the system is off.
Note: Remove the [Interface cover] at the top of the system to see the VGA connector.
2. Connect a [Power Cable] to the external monitor.
3. Press the [Power] button of the system.
4. Right-click your mouse on the Windows desktop screen and select Screen resolution from a
pop-up menu.
Figure 11. Screen resolution feature
After you select the Screen resolution, the Change the appearance of your display dialogue
window will appear. The Display option is set as ‘1|2. Multiple Monitors’ and the Multiple
displays option is set as ‘Duplicate these displays’.
In figure 12, the dual monitor shows a duplicated screen.
Figure 12. 'Change the appearance of your display' dialogue window
If you want to change to an extended screen, set the Multiple displays option to ‘Extend these
displays’ and click “OK”. Figure 13 shows where two different extended screen monitors are
being used.

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Figure 13. Extend these displays option
5. Click the Keep changes button on the ‘Display Settings’ dialog window to keep the current
settings.
Figure 14. Display settings window
6. If the configuration is finished, click the OK button to close the Change the
appearance of your displays dialog window.
Figure 15. Change the appearance of your displays window

Hisense HK870 Series All-in-One POS System Integration ManualPage 19 of 41
Section 5. Getting familiar with the HK870
motherboards
The HK870 Series is comprised of two different motherboards: HK870 and HK870E.
HK870 (D2550) Motherboard Layout
Figure 16. HK870 Motherboard
Figure 17. HK870 Connectors
HK870 Connectors and Functions
Table 1. HK870 Connectors and Functions

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HK870 Common Jumpers and functions
Table 2. Common Jumper Descriptions
Connectors
Function
1. ATX 1
ATX Power Output Connector (4*1 Pin 2.54mm)
2. J_DC1
DC Power Supply Connector (4*1 Pin 2.54mm)
Interface
3. J_USB1& J_USB2
Front USB Headers(5*2 Pin 2.54mm)
4. J13,J14
F_USB1 Signal Control Jumpers(3*1 Pin 2.54mm)
5. JGPIO1
GPIO Header(5*2 Pin 2.00mm)
6. SATA_P1,SATA_P2
SATA Power Supply Connectors(4*1 Pin 2.00mm)
7. J1
SATA1 DOM Power Supply Selection Jumper(3*1 Pin
2.00mm)
8. J_COM1-COM4
COM1~4 headers(5*2 Pin 2.54mm)
9. JC1
COM1 Control Jumper (3*1 Pin 2.00mm)
10. JC2
COM2 Control Jumper (3*1 Pin 2.00mm)
11. JC3-TTL1, JC3-TTL2,
JC3_P
COM3 Control Jumper (3*1 Pin 2.00mm)
12. JC4
COM4 Control Jumper (3*1 Pin 2.00mm)
13. LVDS1
LVDS Header (15*2 Pin 2.00mm)
14. JP2
LVDS Backlight Control Connector (5*1 Pin 2.00mm)
15. LVDS_P1
LVDS VCC Selection Jumper (3*2 Pin 2.00mm)
16. J_VGA1
VGA Header(12*1 Pin 2.00mm)
17. F_PANEL1
Front Panel Header (5*2 Pin 2.54mm)
18. F_AUDIO1
Front Audio Header (5*2 Pin 2.54mm)
19. J_SPK_R, J_SPK_L
Amplifier Headers(2*1 Pin 2.00mm)
20. JCMOS1
COMS clear jumper(3*1 Pin 2.54mm)
21. J_LPT1
LPT header Headers(13*2 Pin 2.00mm)
22.J_KBMS1
Keyboard and Mouse Headers(6*1 Pin 2.00mm)
23. SYS_FAN1,SYS_FAN2
System Fan Headers(3*1 Pin 2.54mm/ 4*1 Pin
2.54mm)
24.DCOUT1
Power-on Signal Select Jumper(3*1 Pin 2.00mm)
25. JP3
Debug Header
26. SO_DIMM
SO-DIMM socket
27. SATA
SATA connector
28. MINIPCIE
MINIPCIE socket
29. SIM
SIM card socket