Hisense HK800 SERIES User manual

HK800
HK800
HK800
HK800 POS
POS
POS
POS SYSTEM
SYSTEM
SYSTEM
SYSTEM
USER
USER
USER
USER ’
’
’
’ S
S
S
S MANUAL
MANUAL
MANUAL
MANUAL
Copyright © 2012. All rights reserved.
All other brand names are registered trademarks of their respective owners.

Copyright
Copyright
Copyright
Copyright
The information in this guide is subject to change without prior notice.
The manufacturer shall not be liable for technical or editorial errors or omissions
contained herein, nor for incidental or consequential damages resulting from the
furnishing, performance, or use of this material.
This manual contains information protected by copyright. No part of this manual
may be photocopied or reproduced in any form without prior written consent
from the manufacturer.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the
agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
© 2010 All rights reserved.

Safety
Safety
Safety
Safety and
and
and
and Warranty
Warranty
Warranty
Warranty
1. Read these safety instructions carefully.
2. Keep this user's manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Do not use
liquid or spray detergents for cleaning. Use a damp cloth.
4. For pluggable equipment, the power outlet must be installed near the
equipment and must beeasily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or
letting it fall could cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power
source to avoid damage by transient over-voltage.
12. Never pour any liquid into an opening. This could cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, only qualified service

personnel should open the equipment.
14. If any of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according to
the user ’ s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN UNCONTROLLED
ENVIRONMENT WHERE THE STORAGE TEMPERATURE IS BELOW -20 ° C
(-4 ° F) OR A BOVE 60 ° C (140 ° F). IT MAY DAMAGE THE EQUIPMENT.

Content
Content
Content
Content
1
1
1
1 CHARACTERISTICS
CHARACTERISTICS
CHARACTERISTICS
CHARACTERISTICS
............................................................................
............................................................................
............................................................................
............................................................................
1
1
1
1
2
2
2
2 Packing
Packing
Packing
Packing list
list
list
list
2-1 S
TANDARD
A
CCESSORIES
.
.....................................................................................
1
2-2 O
PTIONAL
A
CCESSORIES
.......................................................................................
2
3
3
3
3 SYSTEM
SYSTEM
SYSTEM
SYSTEM V
V
V
V IE
IE
IE
IE W
W
W
W........................................................................................
........................................................................................
........................................................................................
........................................................................................ 7
7
7
7
3-1 F
RONT
S
IDE AND
R
EAR
..........................................................................................
7
3-2 I/O P ORTS
...............................................................................................................
8
3 -3 System Dimension
4
4
4
4 SYSTEM
SYSTEM
SYSTEM
SYSTEM ASSEMBLY
ASSEMBLY
ASSEMBLY
ASSEMBLY &
&
&
& DISASSEMBLY
DISASSEMBLY
DISASSEMBLY
DISASSEMBLY
..........................................
..........................................
..........................................
..........................................
11
11
11
11
4- 1 O
PEN
T
HE
S
YSTEM
............................................................................................
11
4-2 . HDD R
EPLACEMENT
............................................................................................
12
4-3 .D
ISPLAY
R
EPLACEMENT
.......................................................................................
12
5
5
5
5Install
Install
Install
Install driver
driver
driver
driver
5-1 Driver folder
5-2 Touch Screen Driver Installation

HK800 POS System User ’ s Manual
1
1.
1.
1.
1. Characteristics
Characteristics
Characteristics
Characteristics
Hisense HK800 series POS:
ⅰ. With low power consumption and eco-friendly characteristic;
ⅱ. Flexible and reliable touch technique makes the operation more humanized
and easier.
ⅲ. Worldly adopted vertical AIO status makes it steady and less space
occupation.
ⅳ. Make the screen as integrating center and the screen angle of HD screen
can be adjusted casually according to your need.
ⅴ. Modularity design for free-tool disassembly makes the disassembly
convenience and maintenance easier and convenient to system update.
ⅵ. The safe enriched and alterable interface technology makes the POS elect
various peripherals.
To sum up, the HK800 is one new modality commercial POS with high
performance, low power consumption and convenient to maintenance. It
supplies the suitable solution for such commercial clients as top grade
department stores, large shopping malls, fine collection stores, specialty stores,
Chinese and western restaurants, and other different business modes.

HK800 POS System User ’ s Manual
2
2．Packing list
2-1 Standard Accessories
Item Quantity
System(HK800) 1
Power adapter 1
Power cord 1
Driver CD 1
2-2 Optional Accessories
Item Quantity
MSR 1
VFD 1
2nd Display 1
Driver CD 1
Opening the package case to check all the components whether they are all
ready and neat according to the packing slip within the package case 。
3
3
3
3 Syste
Syste
Syste
Syste view
view
view
view
3-1
3-1
3-1
3-1 Front
Front
Front
Front and
and
and
and side
side
side
side
Front
Front
Front
Front

HK800 POS System User ’ s Manual
3
side
side
side
side
3
3
3
3 -2
-2
-2
-2 I/O
I/O
I/O
I/O Ports
Ports
Ports
Ports
HK800

HK800 POS System User ’ s Manual
4
HK813
Number HK800 HK813
1 PS/2 KB
2 12V DC_IN
3 Cashdrawer
4 12V_DC OUT
5 VGA
6 USB
7 USB
8 Audio
LPT
10 COM1
11 LAN(1000MB/S) COM2
12 LAN(10MB/S) LAN(1000MB/S)
13 COM2 COM3
14 COM3 COM4
15 COM4 COM5
16 COM5 COM6
(The details may have a little difference, the actual distribution subject to your
POS)

HK800 POS System User ’ s Manual
5
3-3
3-3
3-3
3-3 System
System
System
System Dimension
Dimension
Dimension
Dimension
4
4
4
4 System
System
System
System assembly
assembly
assembly
assembly &disassembly
&disassembly
&disassembly
&disassembly
4-1
4-1
4-1
4-1 Open
Open
Open
Open the
the
the
the system
system
system
system
a
a
a
aDisassemble the back shell
①Counter-clockwise unscrew the bolts located both sides
②Lift up tilted by hand the back shell to get across the position pin;
③Draw back a little of the back shell;
④Pull out the back shell towards up tilted.

HK800 POS System User ’ s Manual
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b Circumrotate the mainboard bracket
①Counter-clockwise unscrew the bolts located both sides of interior
②Glide the shield bracket towards back and down following the track
③Circumrotate the shield bracket to connect corresponding cables
4-2
4-2
4-2
4-2 HDD
HDD
HDD
HDD Replacement
Replacement
Replacement
Replacement
①Counter-clockwise unscrew the bolts located both sides;

HK800 POS System User ’ s Manual
7
②Fish up forward the harddisk cable cover;
③Counter-clockwise unscrew the bolts of the hardisk;
④Push up a little of the HDD bracket , then pull it ahead and open,
disassemble the bracket, pull out the cable.
5
5
5
5 Install
Install
Install
Install Driver
Driver
Driver
Driver
5-1 Driver folder
Folder Description
<CD>:\ Mainboard\HK800 D525 Chipset\VGA\Audio\LAN driver for D525
<CD>:\Mainboard\HK800 H61 Chipset\VGA\Audio\LAN driver for H61
<CD>:\Customer display\LC415 LC415 manual & test program
<CD>:\ Customer display\VC220 VC220 manual & test program
<CD>:\MSR Program for MSR setting
<CD>:\Touch screen Touch screen driver
5-2
5-2
5-2
5-2 Touch
Touch
Touch
Touch Screen
Screen
Screen
Screen Driver
Driver
Driver
Driver Installation
Installation
Installation
Installation (install
(install
(install
(install the
the
the
the corresponding
corresponding
corresponding
corresponding Driver
Driver
Driver
Driver
according
according
according
according to
to
to
to the
the
the
the actual
actual
actual
actual distribution)
distribution)
distribution)
distribution)
Path ：\ touch screen \vistaxp2kme98-ett

HK800 POS System User ’ s Manual
8
Install:
a. double click “ Setup ”
b. touch main screen
According to the clue of the screen
1
Here the clue shows the driver type (default is USB Driver), click “ Next ” button

HK800 POS System User ’ s Manual
9
until the installation finished.
a. Multimonitor Touch
The installation steps are like “ b. single screen touch ” Fig 1, select “ Install
multimonitor tool ” like Fig 2.
2
Click “ Next ” until the installation finished.
b Touch Screen Calibration
Double click desktop icon ，enter into touch screen setting interface, like
Fig 3

HK800 POS System User ’ s Manual
10
3
Click button, enter into 4 points calibration interface, according to the clue,
click the center of the figure until the ring color turns into yellow ，
click 4 points in turn then click button and quit, the calibration is finished.