Hisense HK800 SERIES User manual

HK800 SERIES POS SYSTEM
USER’S MANUAL
Hisense Intelligent Commercial Equipment Co., Ltd.
www.hisense.com pos.hisense.com

HK800 POS System User’s Manual
Catalog
I. GUIDE FOR INSTALLATION .............................................. 1
1. APPLICATION RANGE AND CHARACTERISTICS................................... 1
2 OPEN-PACKAGE INSPECTION .............................................. 1
3．USE ENVIRONMENT .................................................... 1
4．SYSTEM INSTALLATION................................................. 1
5. COMPONENTS OF POS MACHINE............................................ 2
6 ASSEMBLY AND DISASSEMBLY OF POS SIMPLE INDICATION ......................... 3
II INSTALLATION OF OPERATING SYSTEM AND DRIVER ............................. 6
1.INSTALLATION METHOD OF OPERATION SYSTEM.................................. 6
2. INSTALL DRIVER .................................................... 6
III. INSTALLATION OF PERIPHERALS ....................................... 11
1. PRINTER AND CASH DRAWER ............................................ 11
2. CUSTOMER DISPLAY .................................................. 11
3. KEYBOARD......................................................... 12
4．SECOND VGA DISPLAY ................................................ 12
IV SYSTEM TEST ...................................................... 13
1.SYSTEM SETTING..................................................... 13
2.SYSTEM SELF-CHECK .................................................. 13
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HK800 POS System User’s Manual
I. Guide for Installation
1. Application Range and Characteristics
Hisense HK800 series POS:
1. Adopted Intel® technical design with low power consumption and eco-friendly
characteristic;
2. Flexible and reliable touch technique makes the operation more humanized and
easier.
3. Worldly adopted vertical AIO status makes it steady and less space occupation.
4. Make the screen as integrating center and the screen angle of HD screen can be
adjusted casually according to your need.
5. Modularity design for free-tool disassembly makes the disassembly convenience
and maintenance easier and convenient to system update.
6. The safe enriched and alterable interface technology makes the POS elect various
peripherals.
To sum up, the HK800 is one new modality commercial POS with high performance, low
power consumption and convenient to maintenance. It supplies the suitable solution
for such commercial clients as top grade department stores, large shopping malls, , ,
fine collection stores, specialty stores, Chinese and western restaurants, and other
different business modes.
2Open-package Inspection
Opening the package case to check all the components whether they are all ready
and neat according to the packing slip within the package case.
3．Use Environment
Voltage: AC220V 50Hz two-pole with earthing
Current: 3A
Working Temperature: 5℃ ～ 40℃
Working Humidity: 20% ～ 90%
Size of whole machine: (width) 368mm×(depth)380mm×(height)400mm
4．System Installation
The equipment must be installed by technical service personnel or franchisers
Note:
The POS system requests the external power supply to have the good earthing, the earth resistance
is smaller than 0.1Ω, if there is no power earthing or the earthing is bad, it may cause the cabinet
electrification, with hiding danger to the operator, and affects POS system's steady operation.
Disassembly the interior of the mainframe, please without fail to close the main power and pull out
the power supply line of the adapter or cause the interior electrification to damage the equipment,
also has hiding danger to the operator.
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HK800 POS System User’s Manual
5. Components of POS machine
HK800 various parts and function like in the figure
5.1 The solid figure
Touch screen
MSR
Mainframe
5.2 Side elevation
Power LED
Harddisk LED
SWITCH
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HK800 POS System User’s Manual
5.3 Rear end ports indication
(The details may have a little difference, the actual distribution subject to your POS)
6 Assembly and Disassembly of POS Simple Indication
6.1 Disassemble the back shell
①Counter-clockwise unscrew the bolts located both sides
②Lift up tilted by hand the back shell to get across the position pin;
③Draw back a little of the back shell;
④Pull out the back shell towards up tilted.
Limited pin
6.2 Circumrotate the mainboard bracket
①Counter-clockwise unscrew the bolts located both sides of interior
②Glide the shield bracket towards back and down following the track
③Circumrotate the shield bracket to connect corresponding cables
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HK800 POS System User’s Manual
6.3Disassembleharddisk
①Counter-clockwise unscrew the bolts located both sides;
②Fish up forward the harddisk cable cover;
③Counter-clockwise unscrew the bolts of the hardisk;
④Push up a little of the harddisk bracket then pull it ahead and open, disassemble the bracket,
pull out the cable.
6.4 Cable-exceeding has different options duo to the differernt use environment:
①Front cable-exceeding
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HK800 POS System User’s Manual
②Bottom cable-exceeding
③Rear cable-exceeding
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HK800 POS System User’s Manual
II Installation of Operating System and Driver
1. .Installation Method of Operation System
Note: HK800 series products support WIN98、WIN2000、WINXP VISTA Operating System,
not DOS、WIN95 Operating System, some touch screen does not support WIN98 Operating
System.
There are two methods to install the Operating System:
1st:
Running network software, connecting the background machine or other machine, copy the
Operating System and files to the local harddisk and installation.
2nd:
Open the machine, loading the CD driver and installation.
Note: make sure the latest SP has loaded before install the Operating System.
2. Install Driver
2.1 Install Directory
945 Mainbord
List Description
<CD>:\ Mainboard\Intel 945G\chipset\INF Chipset Driver
<CD>:\Mainboard\ Intel 945G \VGA Video Card Driver
<CD>:\Mainboard\ Intel 945G\Lan Network Card Driver
<CD>:\Mainboard\ Intel 945G\Sound Sound Card Driver
<CD>:\TouchScreen\ETTor AMT ETTor AMTTouch Screen Driver
<CD>:\Keyboard Keyboard Programming and Instruction
<CD>:\Print driver Printer driver
<CD>:\MSR MSR Setting Program
<CD>:\PROGRAME INSTRUCTION\OPOS OPOS Program
<CD>:\PROGRAME INSTRUCTION Printer、Cash Drawer、Customer Display DLL
and program instruction
<CD>:\Manual Printer、Cash Drawer、Customer Display DLL
and program instruction
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HK800 POS System User’s Manual
The driver installation is taking Win2000/xp as system platform and to other system is similar.
2.2 Chipset Driver Installation
Drive Route: \ Mainboard\intel 945G\Chipset\INF
Install:
a. double click “Setup”
b. affirm according to the clue on the screen, finally restart.
2.3 Video Card Driver Installation
Drive Route: \Mainboard\intel 945G\VGA\Win2KXP
Install:
a. double click “Setup”
b. affirm according to the clue on the screen, finally restart
2.4 Network Driver Installation
Drive Route: \Mainboard\intel 945G\Lan\PCIE\Setup
Install:
a. double click “Setup”
b. affirm according to the clue on the screen
2.5 Sound Card Driver Installation
Drive Route: \Mainboard\intel 945G\Sound\HDAudio
a. double click “Setup”
b. affirm according to the clue on the screen
2.6 Touch Screen Driver Installation (install the corresponding Driver according to the
actual distribution)
Drive Route: \TouchScreen\ETT\vistaxp2kme98-ett
\TouchScreen\AMT\PM6000 USB Driver V2.0. 0.107
Install:
a. double click “Setup”
b. touch main screen
According to the clue of the screen
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HK800 POS System User’s Manual
1
Here the clue shows the driver type (default is USB Driver), click “Next”button until the
installation finished.
a. Multimonitor Touch
The installation steps are like “b. single screen touch” Fig 1, select“Install multimonitor tool”like
Fig 2.
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HK800 POS System User’s Manual
2
Click “Next”until the installation finished.
b. Touch Screen Calibration
Double click desktop icon , enter into touch screen setting interface, like Fig 3
3
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HK800 POS System User’s Manual
Click button, enter into 4 points calibration interface, according to the clue, click the
center of the figure until the ring color turns into yellow , click 4 points in
turn then click button and quit, the calibration is finished.
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HK800 POS System User’s Manual
III. Installation of Peripherals
The following peripherals belong to options.
1. Printer and Cash Drawer
Installation of Printer and Cash Drawer
1.2 Printer and Cash Drawer Program Instruction
To program the printer: according to the instruction ‘\program instruction\printer’ in the CD
affiliated to the equipment, calling printer DLL or program the driver according to the instance
program.
To program the Cash Drawer: HK800 System uses printer to drive the cash drawer,
according to the instruction ‘\program instruction\cash drawer’ in the CD affiliated to the
equipment, calling cash drawer DLL or program the driver according to the instance program
Connect to
cash drawer Connect to printer adapter
LPT to mainframe
2. Customer Display
2.1 Install the Customer Display
①Insert the customer display groupware with motherboard expand-board and the signal
line connected to COM3;
②Push the whole groupware forward to the mainframe, there are limiter structures in both
sides.;
③Using screwdriver from up to down, fix up the anti-fall-off bolt.
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HK800 POS System User’s Manual
2.2 Customer Display Program Instruction
To program the Customer Display: according to the instruction ‘\program
instruction\customer display’ in the CD affiliated to the equipment, calling customer display DLL
or program the driver according to the instance program
3. Keyboard
3.1 Keyboard connection: connect it to the PS/2 keyboard port in the mainframe.
3.2 Keyboard Program Instruction
Installation of keyboard program software:
Installation according to the ‘POS Programmable keyboard program installation
instruction-WIN’ in ‘\Keyboard\Keyboard Instruction’ of the CD affiliated to the equipment.
Keyboard’s programming
To program the programmable keyboard according to ‘KB66 Programmable keyboard user’s
manual-WIN’ in ‘\Keyboard\Keyboard Instruction’ of the CD affiliated to the equipment.
3.3The setting of the keyboard when ex-factory is as following:
4．Second VGA Display
4.1 Installation of second VGA display
The second VGA display signal line should be connected to the VGA port of the mainframe, the
power supply line to DC 12V OUT.
The structure connection method is as to the ‘customer display’
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HK800 POS System User’s Manual
IV System Test
1. System Setting
The working voltage of customer display is 12V, the nine-pin voltage of COM3 has been set
to 12V when leaving factory according to the type of customer display.
The setting of each key-press is set by software personal according to the request of POS
programming.
Caution: When the nine-pin voltage of COM3 is higher than the working voltage of
customer display, the customer display will be burned down.
2. System Self-check
Install the WINCHECK peripheral self-check program provided stochastically. Firstly copy
the WINCHECK installation program to the hard disk, and then click Setup.exe to install the
program following the clues indicated. During the process, please create shortcut to the desktop,
then run the WINCHECK and appears the following menu:
Click ‘about (A)’, select ‘English Menu’, then the menu reverses in English as following:
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HK800 POS System User’s Manual
Click ‘File→New’, set new menu:
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HK800 POS System User’s Manual
Normal menu instruction:
Printer type setting of printer type
Printer port setting of printer port
Customer display type setting of customer display type
Customer display port setting of customer display port
Main board type indicating the type of main board
Setting the peripheral type and port according to your equipment,
tick before the ‘printer connect to the cash drawer’ when select the
cash drawer. After setting finished, click ‘ok’ to save.
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HK800 POS System User’s Manual
（2）To inspect the peripherals, please select ‘check’ menu, the item
is as following:
Customer display to inspect the customer display, before
that, the port and type should has been
set
Printer to inspect the printer, before that, the
port and type should has been set
Main board cash drawer to check the connection between main board
and cash drawer
Port to check whether the ports on the
mainboard are in normal, all the vacant
ports should have been plugged into
short-circuit machine before checking;
otherwise considering the port test is
fault
MSR to check MSR
Keyboard to check PS/2 keyboard
Serial Port Cash Drawer to check the serial port cash drawer
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