HME Clear-Com ARCADIA Series User manual

User Guide
Arcadia Central Station
User Guide
Part Number: PUB-00021 Revision C
September 09, 2022

User Guide | Arcadia® Central Station
Document reference
Arcadia® Central Station User Guide
Part Number:PUB-00021 Revision C
Legal disclaimers
Copyright © 2022 HME Clear-Com Ltd
All rights reserved
Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics,
Inc.
The software described in this document is furnished under a license agreement and may be
used only in accordance with the terms of the agreement.
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation / reverse engineering. No part of this document may be
reproduced in any form by any means without prior written authorization of Clear-Com, an HME
Company.
Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,
Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-
Com’s corporate website: www.clearcom.com
Clear-Com contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: [phone]
Email: [email protected]
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: [phone]
Email: [email protected]
China Office
Beijing Representative Office
Beijing, P.R. China
Tel: [phone]
Email: [email protected]
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User Guide | Arcadia® Central Station
Table of contents
Table of contents 3
1 Introduction 7
1.1 Arcadia Central Station 8
1.2 Connections 12
2 System Examples 13
2.1 Arcadia with Freespeak II Wireless - E1 14
2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter 16
2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers 18
2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 20
2.5 Arcadia as HelixNet System Host 21
2.6 Arcadia with FreeSpeak E1 and HelixNet 21
3 Installing Arcadia Central Station 22
3.1 Front Panel Connectors, Controls and Indicators 23
3.2 Front Panel Touchscreens 24
3.3 Rear Panel Connectors and Indicators 27
3.4 System Powering 28
3.5 Clear-Com Ethernet Cable Recommendations 30
3.6 Stage Announce and Program Feed 31
4 Configuring from the Front Panel 32
4.1 Introduction to Configuring from the Front Panel 33
4.2 Setting the Management IP Address 33
4.3 Passwords, Addresses, Reset to Default, Save and Restore Configuration 34
4.4 Front Panel Menus 36
5 The Core Configuration Manager (CCM) 42
5.1 Introduction 43
5.2 Accessing the CCM 44
5.3 Changing the CCM Password 45
5.4 Setting the Management IP from the CCM 46
5.5 Saving and Restoring System Configuration 46
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User Guide | Arcadia® Central Station
5.6 Resetting to Default 47
5.7 Hardware Page Overview 48
5.8 Configuring Station Settings 53
5.9 Configuring the Network 54
5.10 Arcadia® Central Station LAN Configuration Rules 54
5.11 Setting Up the Wireless Beltpack System 55
5.12 Upgrading 57
5.13 Configuration Page Overview 58
5.14 Channels Page 59
5.15 Channels and Groups 59
5.16 Managing Channels 61
5.17 Groups Page 67
5.18 Managing Groups 67
5.19 Roles Page 74
5.20 Managing Roles 74
5.21 Logic Page 84
5.22 Setting up GPIOs and Logic Events 84
5.23 Status Page 87
5.24 Monitoring System Status 88
6 Using FreeSpeak Wireless Intercom 95
6.1 Overview of Transceivers 96
6.2 Connecting Transceivers Over E1 96
6.3 Adding IP Transceivers (FS Edge, FS II 1.9) 100
6.4 Connecting Transceivers Over IP 101
6.5 Network Setup for IP Transceivers 102
6.6 Registering Beltpacks (FreeSpeak) 106
7 Using HelixNet Wired Partyline Intercom 109
7.1 Introduction 110
7.2 HelixNet Connections - General Outline 111
7.3 Connecting HelixNet user stations to the network 112
7.4 Pairing HelixNet user stations to the Base Station 113
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Beltpacks 114
Remote stations and speaker stations 115
8 Using Dante Systems 116
9 Using 2-Wire Systems 120
9.1 Introduction to 2-Wire Systems 121
9.2 Using Stations to Interconnect Equipment 122
10 Using 4-Wire Systems 124
10.1 Introduction to 4-Wire Systems 125
10.2 Port Function 126
10.3 Using Stations to Interconnect Equipment 127
11 Upgrading Firmware 129
11.1 Introduction 130
11.2 Upgrading using the CCM 130
11.3 Upgrading using a USB stick 130
11.4 HelixNet Upgrade 131
12 Licensing 132
12.1 Port Licenses 133
12.2 Online Activation of Additional Licenses 133
12.3 Offline Activation of Additional Licenses 134
13 Security 140
13.1 Warning 141
13.2 Introduction 141
13.3 Using Security Certificates 142
13.4 Forcing HTTPS 142
14 Appendix A: Pinouts 145
14.1 GPIO pinouts 146
14.2 2-Wire Pinouts 148
14.3 4-Wire Pinouts 149
14.4 DECT Sync 149
15 Appendix B: Specifications 150
15.1 Arcadia® Central Station 151
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15.2 Capacity 155
15.3 Network Specifications 156
16 Appendix C: Spare Parts 158
17 Appendix D: Front Panel Menu Reference Tables 159
17.1 Audio Settings 160
17.2 Host Settings 160
17.3 2 W Audio (A/B) (C/D) 161
17.4 Discovery 161
17.5 Transceiver 162
17.6 Networking 163
17.7 Administration 164
18 Appendix E: Regulatory Compliance (Regulatory Model: 1410) 167
18.1 FCC Notice 168
18.2 FCC/IC/EC RF Exposure Warning 169
18.3 Industry Canada Compliance Statement 169
18.4 Korean Notice 169
18.5 European Union (CE mark) 170
18.6 United Kingdom (UKCA Mark) 170
18.7 Electrical and Electronic Equipment (WEEE) Waste 171
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User Guide | Arcadia® Central Station
1 Introduction
This chapter provides an overview of the Arcadia® Central Station. It contains the following
sections:
1.1 Arcadia Central Station 8
1.2 Connections 12
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User Guide | Arcadia® Central Station
1.1 Arcadia Central Station
The Arcadia® Central Station provides a scalable IP networked intercom system. It has a
compact 1RU form and can be configured either from the browser-based Core Configuration
Manager (CCM) or from the front panel menu system. The Arcadia intercom system supports
both wireless (FreeSpeak) and wired (HelixNet) user stations, in a variety of form factors,
frequencies and connectivity types.
As an intercom user station, Arcadia provides 4 keysets with high resolution touch-screen
control. Keysets are assignable to any channel, group, beltpack, program audio or stage
announce. The user station has a headset connection, a gooseneck mic connector and a
loudspeaker, in addition to All Call, Stage Announce and Remote Mic Kill buttons.
Arcadia interfaces with a variety of audio and intercom systems; Dante, 4-wire line-level audio,
2-wire partyline connections to existing analog intercom systems. GPIO connections provide
inputs and relay outputs for system control and interfacing, programmable in Arcadia’s logic
configurator ( navigate to:CCM>Configuration>Logic).
1.1.1 Features
lCombined wired and wireless intercom
lScalable capacity licensing
lDante and analog interfacing
lIntuitive CCM browser configuration
lFront panel touch screen with encoders for control and configuration
lPlug-and-go with central discovery and pairing
lGPIO control and interfacing
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1.1.2 Maximum System Capacity
FreeSpeak wireless intercom
l10 E1 transceivers (1.9, 2.4 GHz)
l16 IP transceivers (1.9 GHz, 5 GHz)
l40 beltpacks*(1.9, 2.4, 5 GHz)
HelixNet wired intercom
l24 HelixNet enabled channels*
l64 HelixNet endpoints (Beltpacks, remote station, speaker station)
Dante audio network interfaces
l64 Dante ports*
*Subject to licensed port capacity
Hardwired ports
l8 four-wire connections
lPort 8 is dedicated to program feed and stage announce audio
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l4 two-wire connections
lClear-Com or RTS
System limits
l100 channels
l100 groups
l200 roles
1.1.3 Licensed Ports – Scalable Port Capacity
Up to 128 licensed ports, available in increments of 16. Licensed ports are consumed by:
lOne FreeSpeak beltpack (1 port)
lOne HelixNet enabled channel (1 port)
lOne Dante channel (1 port)
How many licensed ports do I need? Use the Arcadia Online Licensed Port Calulator available
from the Arcadia Knowledge Center.
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Part number Licensed ports
ARCADIA-X4-16P 16 Licensed
ports
ARCADIA-X4-32P 32 Licensed
ports
ARCADIA-X4-48P 48 Licensed
ports
ARCADIA-X4-64P 64 Licensed
ports
ARCADIA-X4-80P 80 Licensed
ports
ARCADIA-X4-96P 96 Licensed
ports
ARCADIA-X4-112P 112 Licensed
ports
ARCADIA-X4-128P 128 Licensed
ports
1.1.4 More Information
For more information, refer to the Arcadia Knowledge Center.
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1.2 Connections
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2 System Examples
This chapter contains examples of typical applications. It contains the following sections:
2.1 Arcadia with Freespeak II Wireless - E1 14
2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter 16
2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers 18
2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 20
2.5 Arcadia as HelixNet System Host 21
2.6 Arcadia with FreeSpeak E1 and HelixNet 21
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2.1 Arcadia with Freespeak II Wireless - E1
The FreeSpeak II E1 transceivers use an E1 connection (telecommunications standard) directly
to the Arcadia Central Station. The Core Configuration Manager (CCM) is the easiest way to
configure your system, but this setup can be configured with minimal use of the CCM if you work
with the default role setup. Using the default setup, all devices have talk and forced listen keys
to Channel 1 and Channel 2 and can engage call signals to those channels.
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2.1.1 Outline of General Setup and Configuration
lFor E1 setup, see Connecting Transceivers Over E1 on page 96.
lTo access the CCM, see: The Core Configuration Manager (CCM) on page 42.
lTo register beltpacks, see Registering Beltpacks (FreeSpeak) on page 106.
lTo set Port Function, see Port Function on page 126.
lTo perform null and set power, see Using 2-Wire Systems on page 120.
lTo connect Program Feed, see Stage Announce and Program Feed on page 31.
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User Guide | Arcadia® Central Station
2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter
This setup includes two splitters, both connected via shielded Cat 5e cable using E1
connectivity. Four channels are configured in the CCM: Channel 1=ALL, Channel 2=Lighting,
Channel 3=Sound, Channel 4=FoH. 16 roles are configured for the beltpacks.
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2.2.1 Outline of General Setup and Configuration
lFor E1 setup, see Connecting Transceivers Over E1 on page 96.
lTo set the splitter DIP switches, see the FSII Splitter Quick Start Guide (FSII SPL-QSG) in
the Clear-Com FreeSpeak II Knowledge Center on the Clear-Com website:
Clear-Com Freespeak II Knowledge Center
lTo access the CCM, see: The Core Configuration Manager (CCM) on page 42.
lTo register beltpacks, see Registering Beltpacks (FreeSpeak) on page 106.
lTo set port settings for 2-wire sources, see Using 2-Wire Systems on page 120.
lTo set port settings for 4-wire sources, see Using 4-Wire Systems on page 124.
lTo connect program and stage announce, see:
Stage Announce and Program Feed on page 31.
lTo configure channels, see Managing Channels on page 61.
lTo configure Roles, see Managing Roles on page 74.
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2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers
This setup has a total of 6 FS Edge transceivers with 16 Beltpacks connected. The IP
transceivers are connected via a network that is configured for AES67 traffic. These are
configured using the CCM. There are four 2-wire partylines and a Dante network.
Note: The Dante network must be on a different VLAN or network from the IP transceivers.
Note: The AES67 network must be set up correctly for the IP transceivers in order to meet the needs
of Clear-Com IP transceivers for high levels of PTP accuracy.
See the AoIP Network Recommendations guide, available from the Clear-Com FSII Knowledge
Center.
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2.3.1 Outline of General Setup and Configuration
lFor network setup, see Network Setup for IP Transceivers on page 102.
lTo access the CCM, see: The Core Configuration Manager (CCM) on page 42.
lTo add IP transceivers to your system, see Using FreeSpeak Wireless Intercom on
page 95.
lFor information on the connection process for IP transceivers, see the Quick Start Guides
(QSGs) for FS Edge IP transceivers available from the FreeSpeak Edge Knowledge
Center.
lFor information about connecting to 2-wire systems, see:
Using 2-Wire Systems on page 120.
lFor information about connecting to Dante, see:
Using Dante Systems on page 116.
lFor information about Channels, see Managing Channels on page 61.
lFor information about Roles, see Managing Roles on page 74.
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2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System)
This setup has:
lE1 FS II transceivers (1.9) with 5 beltpacks
lE1 FS II transceivers (2.4) with 4 beltpacks
lFS Edge IP transceivers (5) with 10 beltpacks
lFS II IP transceivers (1.9) with 10 beltpacks.
The E1 Transceivers will automatically connect to the Arcadia Central Station once powered,
but the Edge IP transceivers require additional configuration in the CCM and must be connected
to a network that is configured for AES67 traffic.
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