Honeywell A700 User manual

Vocollect A700x
Product Guide

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Other product names or marks mentioned in this document may be trademarks
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Patents
For patent information, please refer to www.hsmpats.com.
A700x Product Guide ii

TABLE OF CONTENTS
Chapter 1 - Customer Support 1
Technical Assistance 1
Honeywell - Vocollect Reseller Services 1
Honeywell - Vocollect Technical Support 1
Honeywell - Vocollect Customer Service 1
Product Service and Repair 4
Limited Warranty 4
Send Feedback 4
Chapter 2 - Introduction 5
Talkman Devices and Headsets 5
A700x, A700, and A500 Series Devices 5
Device Features 5
Speech Recognition Headsets 5
Product Use and Care 6
General Safety Guidelines 6
Statement of Agency Compliance 7
Honeywell Battery Safety 7
Chapter 3 - Using the Talkman A700x Device 9
Charging an A700/A700x Device Battery 11
Charging an A700x Battery in a Device 11
Charging an A700x Device Battery 12
Inserting a Battery into a Talkman A700/A700x Device 12
iii A700x Product Guide

>Removing a Battery from a Talkman A700/A700x Device 13
Battery Warm-Up Time 13
TouchConfig: Bringing Additional A700/A700x Devices Online 14
Turning On an A700 15
Turning Off an A700 16
A700x LED indicators 17
Loading an Operator's Templates on A700 23
Adjusting the Voice on A700 24
Adjusting the Pitch on A700 24
Adjusting the Volume Using Voice on A700 25
Adjusting the Volume Using Device Buttons on A700 25
Adjusting the Speed on A700 25
Changing the Speaker's Gender on A700 26
Understanding Talkman Commands 26
Options for Hearing Impaired Users 27
Scanning with the Talkman A730/A730x Device 28
Installing the USB Driver on Windows XP 29
Installing the USB Driver on Windows 7 or Vista 29
Collecting Platform Debug Logs from A700x Devices 29
Cleaning Procedures for Honeywell Equipment 30
Cleaning Plastics 30
Cleaning Hard Plastics 30
Cleaning Foam and Pliable Plastics 31
Cleaning Contacts 31
Chapter 4 - Chargers 33
Talkman 6-Bay Device Charger 34
Talkman Battery Charger 34
Talkman Device Charger and Battery Charger Wall Mount 35
A700x Product Guide iv

Mounting the A700/A700x Battery Charger 36
SRX2 and A700 Battery Charger LED Indicators 37
Chapter 5 - Accessories 39
Belts and Holsters 39
A700x Belt Specifications 39
A700x Holster Specifications 40
Using the Talkman Device Holster 40
Using the Talkman Scanning Device Holster 41
Vehicle Mounts for Talkman A700 41
Positioning the Talkman A700x Vehicle Dock 42
Installing the Mounting Brackets for a Talkman A700x Vehicle Dock 42
Chapter 6 - Troubleshooting Equipment Problems 45
I Can't Hear Anything Through the Headset 45
The Device Does Not Respond to Button Presses 45
The Scanner will not Scan 45
The Device Beeps Every Few Seconds 46
The Device Will Not Load a Voice Application 46
The Device Will Not Load an Operator Template 46
The Device Will Not Turn On 47
The Device Keeps Shutting Off 47
Troubleshooting Problems Indicated by LED 47
About Error Messages 48
Numbered Error Messages 48
Spoken Error Messages 57
Before Contacting Support 62
Sending Equipment Back for Repairs 63
Packaging Items for Return to Honeywell 63
v A700x Product Guide

Appendix A - Specifications 65
A710x Specifications 65
A720x Specifications 66
A730x Specifications 67
A700x Product Battery Specifications 68
Electrical Specifications 68
Mechanical and Environmental Specifications 69
Battery Notifications 69
A700 6-Bay Device Charger Specifications 69
A700 12-Bay Battery Charger Specifications 70
Appendix B - Part Numbers 73
Part Numbers: Vocollect Talkman Devices 73
Part Numbers: Talkman Accessories 74
Part Numbers: Chargers 75
Appendix C - Talkman A730/A730x Symbologies 77
Appendix D - Template Training Options 107
Training with the Talkman Device Only 107
Visual Training Devices 108
Setting Up the QTERM Visual Training Device 109
Configuring the QTERM Visual Training Device 109
Training Using a Visual Training Device 109
Training through VoiceConsole's Display 111
Training Using a Printed List of Words 111
Appendix E - Honeywell Regulatory Compliance 113
Statement of Agency Compliance 113
Federal Communications Commission Compliance 113
Canadian Compliance 115
A700x Product Guide vi

Cumplimiento de normas mexicana 115
Chinese Compliance 116
Terminals and Headsets 116
Chargers 117
Batteries 118
CE Marking & European Compliance 118
Regulatory Approvals for Bluetooth® Radio Devices 119
For Users in the U.S.A. and Canada: Laser Compliance and Precaution 119
For Users in the U.S.A and Canada: Imager Compliance and Precaution 120
For Users In Europe: Imager Compliance and Precaution 120
Declaration of Conformity: RoHS 120
EU Declaration Of Conformity 122
Document: 1004859 Rev A 122
vii A700x Product Guide

A700x Product Guide viii

CHAPTER
1CUSTOMER SUPPORT
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact
us by using one of the methods below:
Find most Vocollect technical documentation at
https://www.help.honeywellaidc.com.
Honeywell - Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please
contact your reseller first for support or to purchase a support plan.
Honeywell - Vocollect Technical Support
Submit incidents or questions to http://honeywell.custhelp.com or contact
Honeywell - Vocollect Technical Support Center:
United States:
E-mail: [e-mail]
Phone: [phone]
Americas (outside U.S.), Australia, New Zealand:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 1
Europe, Middle East, and Africa:
E-mail: [e-mail]
Phone: [phone]
Japan and Korea:
E-mail: [e-mail]
Phone: [phone]
Honeywell - Vocollect Customer Service
Contact Honeywell - Vocollect Customer Service for order placement, order
status, returns, Return Material Authorization (RMA) status, or other customer
service issues:
1 A700x Product Guide

United States:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 2
Americas (outside U.S.), Australia, New Zealand:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 2
Europe, Middle East, and Africa:
E-mail: [e-mail]
Phone: [phone]
Japan and Korea:
Email: [e-mail]
Phone: [phone]
Honeywell - Vocollect RMA
To return equipment for repair contact Honeywell - Vocollect RMA to request
an RMA number.
Email: [e-mail]
Sales and General Inquiries
For sales or any other inquiry, email [e-mail] or call 412
829 8145.
Honeywell
Vocollect Solutions
703 Rodi Road
Pittsburgh, PA 15235 US
Phone: [phone]
Fax: [phone]
Web: http://vocollectvoice.com
Honeywell
Vocollect Solutions Japan
New Pier Takeshiba South Tower 20F
1-16-1 Kaigan Minato-ku,
Tokyo 105-0022 Japan
Phone: [phone]
[e-mail]
Honeywell
Vocollect Solutions Europe
Honeywell House
Skimped Hill Lane
Bracknell, Berkshire
HP10 0HH UK
A700x Product Guide 2

Phone: [phone]
[e-mail]
Honeywell
Vocollect Solutions Asia-Pacific
21/F Honeywell Tower
Olympia Plaza
255 King's Road
North Point, Hong Kong
Phone (Hong Kong): [phone]
Phone (China): [phone]
Phone (Australia): [phone]
[e-mail]
Honeywell
Vocollect Solutions Singapore
151 Lorong Chuan
#05-02A/03 (Lobby C)
New Tech Park
Singapore 556741
Phone (Singapore): [phone]
[e-mail]
Honeywell
Vocollect Solutions Latin America
Phone (North): [phone] ext. 4915
Phone (South): [phone]
[e-mail]
Knowledge Base: www.hsmknowledgebase.com
Our Knowledge Base provides thousands of immediate solutions. If the
Knowledge Base cannot help, our Technical Support Portal (see below) provides
an easy way to report your problem or ask your question.
Technical Support Portal: www.hsmsupportportal.com
The Technical Support Portal not only allows you to report your problem, but it
also provides immediate solutions to your technical issues by searching our
Knowledge Base. With the Portal, you can submit and track your questions
online and send and receive attachments.
Web form: www.hsmcontactsupport.com
You can contact our technical support team directly by filling out our online
support form. Enter your contact details and the description of the
question/problem.
Telephone: www.honeywellaidc.com/locations
For our latest contact information, please check our website at the link above.
3 A700x Product Guide

Product Service and Repair
Honeywell International Inc. provides service for all of its products through
service centers throughout the world. To obtain warranty or non-warranty
service, please visit www.honeywellaidc.com and select >Support > Contact
Service and Repair to see your region's instructions on how to obtain a Return
Material Authorization number (RMA #). You should do this prior to returning
the product.
Limited Warranty
Refer to www.honeywellaidc.com/warranty_information for your product’s
warranty information.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation.
To provide feedback about this manual, contact the Honeywell Technical
Communications department at
[e-mail].
A700x Product Guide 4

CHAPTER
2INTRODUCTION
Talkman Devices and Headsets
Vocollect Talkman™ devices are wearable terminals used with Vocollect
headsets to enable voice-directed work. Operators listen to instructions from
these devices to perform tasks such as warehouse order picking and factory
floor inspection, and then speak simple phrases to enter data.
All Talkman devices leave the operator's hands free to inspect items, pick
products, drive vehicles, or repair defects.
A700x, A700, and A500 Series Devices
Vocollect Talkman™ devices are wearable appliances used with Vocollect
headsets to enable voice-directed work. Operators listen to instructions from
these devices to perform tasks such as warehouse order picking and factory
floor inspection, and then speak simple phrases to enter data. All Talkman
devices leave the operator's hands free to inspect items, pick products, drive
vehicles, or repair defects.
Device Features
A700/A700x and A500 series devices are rugged appliances designed for
industrial use. These devices attach to a customized belt or shoulder harness,
depending on device type, equipped with a specially designed clip.
The Talkman A500 Vehicle Mounted Terminal (VMT ) and A700 VMT are A500
and A700 series devices with battery adapters mounted to a warehouse vehicle,
such as a forklift. After the device is mounted, the battery adapter is placed in
the battery area of the device and connected to the vehicle's power source.
Speech Recognition Headsets
A Vocollect speech recognition headset with an attached microphone allows the
operator to hear the device's instructions or questions. The operator talks to the
device to request information and enters data by responding to the device's
prompts.
5 A700x Product Guide

Using Vocollect Adaptive Speech Recognition™, the headsets account for
changes in speaking patterns overtime and in different environments in order
to improve voice recognition and system performance.
Product Use and Care
lTalkman devices are assembled under strict Honeywell manufacturing
guidelines. Tampering with a device in any manner will void published
operating specifications and may void the product warranty.
lWhen the Talkman is not in use, it should be placed properly into a charger.
lNever remove the battery from a Talkman device unless it has been properly
powered off.
lTalkman devices are designed to be worn on the right side of the body with
the device's buttons on the top and its connectors toward the operator’s
back.
lAlways use pads and windscreens with Honeywell headsets to protect the
equipment and ensure optimum speech recognition performance.
lHoneywell recommends changing headset windscreens every 90 days to
ensure the best performance.
CAUTION
Use only a solution of 70% isopropyl alcohol and 30% water to clean the
hard plastics on equipment. Other products have not been tested and may
degrade the equipment.
General Safety Guidelines
Follow these guidelines when working with Honeywell electrical equipment:
lGrounded equipment must be plugged into an outlet, properly installed, and
grounded in accordance with all codes and ordinances.
lNever remove the grounding prong or modify the plug in any way.
lDo not use plug adapters.
lCheck with an approved tester or qualified electrician if you believe an outlet
may not be properly grounded.
lKeep all electrical connections dry and off the ground.
lDo not expose electrical equipment to rain or wet conditions.
lDo not touch plugs or tools with wet hands.
lDo not abuse the cords; do not carry equipment by its cord and never pull a
cord to remove its plug from an outlet. Keep the cord away from heat, oil,
sharp edges, or moving parts. Replace damaged cords immediately.
lUse only approved extension cords.
When using a scanning device or imager, do not look directly into the beam.
A700x Product Guide 6

Statement of Agency Compliance
Honeywell Vocollect Solutions devices and wireless headsets are designed to be
compliant with the rules and regulations in the locations into which they are
sold and are labeled as required. Honeywell devices are type approved and do
not require the user to obtain license or authorization before using them.
Changes or modifications not expressly approved by Honeywell could void the
user's authority to operate the equipment.
Honeywell Battery Safety
Improper use of the battery may cause heat, fire, explosion, damage, or reduced
battery capacity. Read and follow the handling instructions for the battery
before and during use.
The following are general cautions and guidelines only, and as such may not
include every possible usage scenario. The manufacturer will not be liable for
actions taken or accidents caused by any use not documented below.
Important Precautions
lDo not disassemble, open, drop (mechanical abuse), crush, bend, deform,
puncture, or shred a battery.
lDo not modify or remanufacture, attempt to insert foreign objects into a
battery, immerse or expose to water or other liquids, or expose to fire,
excessive heat including soldering irons, or put in a microwave oven.
lOnly use a battery in the device for which it is specified.
lImproper battery use may result in a fire, explosion or other hazard.
lDo not short-circuit the battery or allow metallic or conduction objects to
touch any of the battery contacts simultaneously.
lReplace a battery only with another battery that has been authorized by
Honeywell for the product you are using. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or other hazard.
lAlways replace a battery in a clean, dry environment.
lUnit should be turned off when replacing its battery.
lIn the event of a battery leak, do not allow the liquid to come in contact with
skin or eyes. If contact is made, flush the affected area with large amounts of
water and seek immediate emergency medical advice and care.
lSeek medical advice immediately if a battery is swallowed.
lIf at any time you witness a battery starting to distend or swell, smoke, or
become hot to the touch, discontinue the charging process immediately and
disconnect the battery and charger. Observe it from a safe place, preferably
outside of any building or vehicle for approximately 15 minutes.
lDispose used batteries promptly according to the local, state and/or federal
regulations. Requirements and options vary greatly in different countries
and in different parts of the United States. Many locations have facilities or
companies set up for receipt of old batteries.
lHoneywell batteries should not be used by children.
7 A700x Product Guide

lHoneywell shall not be held responsible for any damages caused by
equipment malfunction when used with non-Honeywell batteries.
lHoneywell shall not be held responsible for any damages caused by
equipment malfunction when using a non-Honeywell charger.
Powering Off
lWhen a battery is expected not to be used for a long period of time, take it
out the equipment or device and store at room temperature with normal
humidity.
lDo not leave a battery connected to the charger for long periods of time. It
may cause degradation of battery performance, such as a shortening of
battery life. It should be removed from the charger and stored as
recommended above.
lPower off your equipment when not in use.
Handling Used Batteries
lWhen shipping batteries, place tape or insulating material securely over the
battery contacts to avoid accidental contact in transit. Honeywell batteries
can be shipped under Special Provision 188 of 49 CFR 172.102 or IATA
exception A45.
lNever disassemble a battery.
lDo not leave a battery under strong sunshine, or expose a battery to rain or
water.
lStore batteries in a rugged receptacle and cover with a lid.
A700x Product Guide 8

CHAPTER
3USING THE TALKMAN A700X
DEVICE
Getting to Know the Vocollect Talkman® A700x Device
A700x Components
1. Device state indicator 8. Network connectivity indicator
2. Play/Pause button 9. Operator button
3. Battery indicator 10. End cap: Varies by model
4. Plus button 11. TouchConfig/TouchConnect area
9 A700x Product Guide

A700x Components
5. Minus button 12. Battery release button
6. Bluetooth indicator 13. Battery
7. Near Field Communication indicator
The Talkman® A700x solution is a set of voice-centric appliances, each of which
is a unique tool designed for a specific set of DC workflows, so each customer
can pick the best tools for their needs. Each member of the A700x solution has
a USB port that is used for maintenance, loading software, and connecting
supervisor audio. The different appliances share the same standard platform.
The A700x devices can integrate into various IT environments, provide an
advanced battery management solution, and help customers keep better track
of their devices.
The Talkman A710x is designed for use with Bluetooth wireless headsets and
peripherals.
The Talkman A720x has two Talkman connectors for attaching wired headsets
(yellow port) and wired peripherals (red/blue port).
The Talkman A730x supports both 1D and 2D bar codes using an imager for
short range scanning, up to 75 centimeters (29.53 inches) depending on bar
code size. The design supports common use cases such as tote induction or
capturing the weight of specific products. It supports all of the popular
symbologies. See Talkman Symbologies for a full list.
CAUTION
The scanner is designed for occasional use and should not be used more
than six times per hour. Other scanning devices more suited to hands-free
A700x Product Guide 10

and eyes-free scanning should be used for optimum performance.
All three devices have maintenance ports that can be connected to a computer
with a standard USB cable. Honeywell also offers a cable with an audio jack that
can be used for connecting a listening kit.
Charging an A700/A700x Device Battery
CAUTION
A700x and A700 batteries are interchangeable, though the color may differ.
However, these device batteries and other Honeywell batteries are not
interchangeable. If you try to insert the wrong battery into a device, you
may damage the device and the battery.
A700x and A700 devices use a Honeywell Charger that charges the high-
performance battery while still seated in a device and a separate charger for
charging batteries that have been removed from the device.
Charging an A700x Battery in a Device
CAUTION
Do not attempt to place the device into the charger unless you have first
disconnected the headset and any other peripheral devices. Do not remove
the battery from the device when placing a device into a charger.
11 A700x Product Guide

1. Remove the device from the belt clip.
2. Disconnect any wired peripherals.
3. Insert the device into an open slot on the charger, ensuring that the battery
contact side of the device is placed against the battery contact side of the
slot.
4. After the device has been placed into the charger, make sure that the device
state indicator on the device turns on a solid yellow.
lIf the indicator does not turn on after 30 seconds, remove the device
from the charger slot and then place it into the slot again.
lIf the indicator still does not turn on, try another charger slot.
Charging an A700x Device Battery
NOTE
lA battery is fully charged and can be removed from the charger when
the ring LED indicator light for that port on the charger is green.
lIf you insert a fully charged battery into a charger, the charger will
analyze the battery's status and indicate charge status immediately.
1. Make sure the battery charger is powered. To power on the charger, connect
the power supply to the charger and a power source. The LED indicator light
at the bottom right of the charger face panel should be solid green.
2. Power off the device.
3. Remove the battery from the device.
4. Hold the battery with the pins downward and facing away from you, and
push it onto an empty port on the battery charger until it snaps into place.
5. When the ring LED indicator turns a solid green, the battery is fully charged.
Pull the battery off the charger port to insert it into the device.
Inserting a Battery into a Talkman A700/A700x
Device
Make sure the battery to be inserted is fully charged.
1. Hold the Talkman so that the battery compartment is facing up.
2. Hold the battery with the rounded side up.
3. Place the battery in at an angle, pins end first.
4. Push the back of the battery into place.
You will hear a click when the battery is in place.
CAUTION
Do not force the battery into the compartment. You may damage the
battery or the device. If the battery does not snap easily into place,
reposition the battery in the compartment and try again.
A700x Product Guide 12