Honeywell A700 User manual

Vocollect A700x
Product Guide

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For patent information, please refer to www.hsmpats.com.
A700x Product Guide ii

TABLE OF CONTENTS
Chapter 1 - Customer Support 1
Technical Assistance 1
Honeywell - Vocollect Reseller Services 1
Honeywell - Vocollect Technical Support 1
Honeywell - Vocollect Customer Service 1
Product Service and Repair 4
Limited Warranty 4
Send Feedback 4
Chapter 2 - Introduction 5
Talkman Devices and Headsets 5
A700x, A700, and A500 Series Devices 5
Device Features 5
Speech Recognition Headsets 5
Product Use and Care 6
General Safety Guidelines 6
Statement of Agency Compliance 7
Honeywell Battery Safety 7
Chapter 3 - Using the Talkman A700x Device 9
Charging an A700/A700x Device Battery 11
Charging an A700x Battery in a Device 11
Charging an A700x Device Battery 12
Inserting a Battery into a Talkman A700/A700x Device 12
iii A700x Product Guide

>Removing a Battery from a Talkman A700/A700x Device 13
Battery Warm-Up Time 13
TouchConfig: Bringing Additional A700/A700x Devices Online 14
Turning On an A700 15
Turning Off an A700 16
A700x LED indicators 17
Loading an Operator's Templates on A700 23
Adjusting the Voice on A700 24
Adjusting the Pitch on A700 24
Adjusting the Volume Using Voice on A700 25
Adjusting the Volume Using Device Buttons on A700 25
Adjusting the Speed on A700 25
Changing the Speaker's Gender on A700 26
Understanding Talkman Commands 26
Options for Hearing Impaired Users 27
Scanning with the Talkman A730/A730x Device 28
Installing the USB Driver on Windows XP 29
Installing the USB Driver on Windows 7 or Vista 29
Collecting Platform Debug Logs from A700x Devices 29
Cleaning Procedures for Honeywell Equipment 30
Cleaning Plastics 30
Cleaning Hard Plastics 30
Cleaning Foam and Pliable Plastics 31
Cleaning Contacts 31
Chapter 4 - Chargers 33
Talkman 6-Bay Device Charger 34
Talkman Battery Charger 34
Talkman Device Charger and Battery Charger Wall Mount 35
A700x Product Guide iv

Mounting the A700/A700x Battery Charger 36
SRX2 and A700 Battery Charger LED Indicators 37
Chapter 5 - Accessories 39
Belts and Holsters 39
A700x Belt Specifications 39
A700x Holster Specifications 40
Using the Talkman Device Holster 40
Using the Talkman Scanning Device Holster 41
Vehicle Mounts for Talkman A700 41
Positioning the Talkman A700x Vehicle Dock 42
Installing the Mounting Brackets for a Talkman A700x Vehicle Dock 42
Chapter 6 - Troubleshooting Equipment Problems 45
I Can't Hear Anything Through the Headset 45
The Device Does Not Respond to Button Presses 45
The Scanner will not Scan 45
The Device Beeps Every Few Seconds 46
The Device Will Not Load a Voice Application 46
The Device Will Not Load an Operator Template 46
The Device Will Not Turn On 47
The Device Keeps Shutting Off 47
Troubleshooting Problems Indicated by LED 47
About Error Messages 48
Numbered Error Messages 48
Spoken Error Messages 57
Before Contacting Support 62
Sending Equipment Back for Repairs 63
Packaging Items for Return to Honeywell 63
v A700x Product Guide

Appendix A - Specifications 65
A710x Specifications 65
A720x Specifications 66
A730x Specifications 67
A700x Product Battery Specifications 68
Electrical Specifications 68
Mechanical and Environmental Specifications 69
Battery Notifications 69
A700 6-Bay Device Charger Specifications 69
A700 12-Bay Battery Charger Specifications 70
Appendix B - Part Numbers 73
Part Numbers: Vocollect Talkman Devices 73
Part Numbers: Talkman Accessories 74
Part Numbers: Chargers 75
Appendix C - Talkman A730/A730x Symbologies 77
Appendix D - Template Training Options 107
Training with the Talkman Device Only 107
Visual Training Devices 108
Setting Up the QTERM Visual Training Device 109
Configuring the QTERM Visual Training Device 109
Training Using a Visual Training Device 109
Training through VoiceConsole's Display 111
Training Using a Printed List of Words 111
Appendix E - Honeywell Regulatory Compliance 113
Statement of Agency Compliance 113
Federal Communications Commission Compliance 113
Canadian Compliance 115
A700x Product Guide vi

Cumplimiento de normas mexicana 115
Chinese Compliance 116
Terminals and Headsets 116
Chargers 117
Batteries 118
CE Marking & European Compliance 118
Regulatory Approvals for Bluetooth® Radio Devices 119
For Users in the U.S.A. and Canada: Laser Compliance and Precaution 119
For Users in the U.S.A and Canada: Imager Compliance and Precaution 120
For Users In Europe: Imager Compliance and Precaution 120
Declaration of Conformity: RoHS 120
EU Declaration Of Conformity 122
Document: 1004859 Rev A 122
vii A700x Product Guide

A700x Product Guide viii

CHAPTER
1CUSTOMER SUPPORT
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact
us by using one of the methods below:
Find most Vocollect technical documentation at
https://www.help.honeywellaidc.com.
Honeywell - Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please
contact your reseller first for support or to purchase a support plan.
Honeywell - Vocollect Technical Support
Submit incidents or questions to http://honeywell.custhelp.com or contact
Honeywell - Vocollect Technical Support Center:
United States:
E-mail: [e-mail]
Phone: [phone]
Americas (outside U.S.), Australia, New Zealand:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 1
Europe, Middle East, and Africa:
E-mail: [e-mail]
Phone: [phone]
Japan and Korea:
E-mail: [e-mail]
Phone: [phone]
Honeywell - Vocollect Customer Service
Contact Honeywell - Vocollect Customer Service for order placement, order
status, returns, Return Material Authorization (RMA) status, or other customer
service issues:
1 A700x Product Guide

United States:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 2
Americas (outside U.S.), Australia, New Zealand:
E-mail: [e-mail]
Phone: [phone], Option 3, Option 2
Europe, Middle East, and Africa:
E-mail: [e-mail]
Phone: [phone]
Japan and Korea:
Email: [e-mail]
Phone: [phone]
Honeywell - Vocollect RMA
To return equipment for repair contact Honeywell - Vocollect RMA to request
an RMA number.
Email: [e-mail]
Sales and General Inquiries
For sales or any other inquiry, email [e-mail] or call 412
829 8145.
Honeywell
Vocollect Solutions
703 Rodi Road
Pittsburgh, PA 15235 US
Phone: [phone]
Fax: [phone]
Web: http://vocollectvoice.com
Honeywell
Vocollect Solutions Japan
New Pier Takeshiba South Tower 20F
1-16-1 Kaigan Minato-ku,
Tokyo 105-0022 Japan
Phone: [phone]
[e-mail]
Honeywell
Vocollect Solutions Europe
Honeywell House
Skimped Hill Lane
Bracknell, Berkshire
HP10 0HH UK
A700x Product Guide 2