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Honeywell HAQ Series Installation guide

FAQS
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HPM Series Particle Sensor
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sensing.honeywell.com 1
FAQ: HAQ Series Air Quality Monitor
Overview:
.Q Is indoor air quality a problem?
.A Yes. Indoor air quality impacts us all regardless where
we live. The Environmental Protection Agency estimates
indoor air can have two to five times as many pollutants
as outdoor air,* meaning we spend a majority of our time
being bombarded by contaminants.
.Q What do you measure, and why do you
measure it?
.A We measure the following pollutants and allergens
because they are common, and can be drastic in their
health effects in concentrations left unchecked**:
* Environmental Protection Agency: Volatile Organic compounds’
Impact on Indoor Air Quality Footnotes
** Environmental Protection Agency: Importance of Indoor Air Quality.
• Particulate Matter (PM2.5) - Can cause asthma, respiratory inflammation, aggravated allergies, llung and heart
conditions, carcinogenic after long-term exposure.
• Formaldehyde (HCHO) - May cause watery eyes; burning sensations in the eyes, nose, and throat; coughing; wheezing;
nausea; skin irritation.
• Total Volatile Organic Compounds (TVOC) May cause eye, nose, and throat irritation; headaches; loss of coordination and
nausea; damage to liver, kidney, and central nervous system.
• Carbon Dioxide (CO2) - May cause lack of concentration; dizziness; headache; visual and hearing dysfunction;
unconsciousness..
• Humidity - May cause skin problems; breathing issues; itchy eyes and agrivated allergic reactions.
• IQ% - Indicates the percentage of your total IQ available for use in your environment. Indicates the potential for poor
performance of advanced cognitive functions related to one or more of the other measurements. Good indication that one
of the other measurements are less than optimal.
.Q Who is this device designed for?
.A Everyone who cares about the air they breathe.
• The device is designed for all consumers who value understanding their surrounding environment. The device can be
used to provide information on various environmental factors, allergens and pollutants, along with their effect on the
consumers’ cognitive abilities.
• Whether you are a busy professional who likes to be in control of your environment, a parent with children preparing for
exams or the SATs, or a manager who cares about the productivity of your top employees – the HAQ can help you make
sense of your surroundings.
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Product:
.Q What is the IQ%?
.A Honeywell developed a proprietary algorithm that can determine the percentage of IQ being used, depending on the quality
of the air the person breathes. This does not refer to individual IQ, just to a percentage of total cognitive ability. It varies
depending on environmental factors directly impacted by CO2, TVOC, and PM2.5 levels. Excellent air environment can raise
cognitive ability, and improve various activities.
Press on the IQ% field on the smartphone app dashboard to see the measurement on a scale, and discussion of the value.
.A How long to fully charge the battery right out of the box/ initial charge?
.A 6 hours
.Q How long does every subsequent charge take?
.A 6 hours
.Q How long does the device run on a full charge/ what is the battery capacity?
.A After charging is completed, Normal mode: 14 hours, Sleep mode: 40hours.
Battery capacity: 2600 mAh.
.Q What does it mean when one of the symbols at the bottom of the screen are blinking?
.A It means that the levels of that pollutant have reached elevated levels. If you click on the symbol it will give you a number
read out and the arc light at the top will go red as a warning.
.Q Can individualized alarm thresholds be set for the device?
.A Yes! Setting menu can set alarm. Thresholds set as follows:
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.Q When and why do I calibrate the HAQ.
.A The HAQ CO2 sensor is calibrated at the factory, but may drift over time. To combat this, the HAQ should be calibrated on
occasion to account for the drift. Calibration involves exposing the sensor to a known gas source (outdoor air, or indoor air
in an unoccupied room - both should equal approximately 400 ppm CO2). The HAQ takes multiple readings, calculates an
average, stores the difference between the new average and original factory value in memory (after subtracting 400 from
the known gas source), and uses this value as an "offset." This “offset” value is then automatically added or subtracted to any
subsequent readings taken by the sensor during use until the next calibration.
.Q What are the steps to recalibrate the device?
.A In the outdoor environment, switch to the CO2 interface, press and hold the middle position of the screen for 3 seconds, and
the calibration prompt appears. After 10~15 minutes, when the calibration prompt disappears, the calibration is complete.
.Q What is the optimum placement of the device?
.A Ideally the device should be close to where you or the end consumers are, and should not be near doors, or windows as
they affect the air flow around it. Placing it near an open window might give different readings as the air might not have
dissipated homogeneously through the room.
For best results we suggest using one device for 1000 – 1500 sq ft of air, or for one room in a house, as walls and doorways
act as barriers.
.Q Can I use this in my car?
.A Yes! As long as your battery is charged or as long as you have a connection for a USB cable – you can use this device in your
car to understand the in-cabin air quality!
Do note that for data logging you would need an internet connection so it can upload data to the app, you might use your
phone as a hotspot, or the device as a standalone monitor.
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.Q Can I use this outdoors in my balcony/ garden/ patio/ yard?
.A Yes, again, as long as you have a sufficiently charge battery and/or a socket – the device is useable outdoors. Note though,
the readings outdoors will be remarkably different from those indoors.
Connectivity:
.Q What verion Android smartphone do I need to run the app?
.A Android smartphones must be running version 4.4 or later. But the Google Store won't download an app unless compatible
with your smartphone.
.Q Can multiple devices be connected to the same app or be registered to the same phone?
.A Yes! You can place multiple devices around your home or a loved one’s home that will connect to the app on your phone.
Follow the directions on the app to connect multiple devices.
.Q Can the same device’s data be read on multiple mobile phones?
.A Yes, just use the same username and password on the additional mobile phones.
.Q How do I connect the HAQ to WiFi with the smartphone app?
.A Follow the instructions in the Quick Start Guide that comes in the box with the HAQ. This will help you download the
smartphone app and create a cloud user.
Preliminary - Create a user if you don't already have one
1. Follow the Quick Start Guide
that came with HAQ to charge
the device and download the
smartphone app..
2. Open the smartphone app
and, if this is your first device,
create a user by pressing Register.
Otherwise press Login..
3. Select a region, enter your
phone number, accept the terms,
and press Send Verification Code.
Enter that number texted to you,
and pressNext Step.
4. Create a password and press
Login. From now on these are your
credentials when logging in.
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Connect Device to WiFi with smartphone app
There are two ways to connect to the network: SmartLink, and AP mode. The Smartlink connection method is shown in the
the following "Part 1." The duration is 50 seconds.
If the connection fails, it will enter the AP mode network, as shown in the Part 2.
Part 1 SmartLink
6. The app binds the device serial
number to your user. Wait for
connect..
7. Complete information with
device location. (See 7A and 7B
for help selecting City.) Pick a pre-
selected room type, or enter one of
your own. Press Completed.
7A. If you don't see your city in the
selection, type it in the city field.
7B. City names can appear in more
than one location. Pick the one
appropriate for you. Or try a nearby
larger city..
8. My Device screen appears.
Select the new device..
1. If adding or modifying a device
to an existing user, press menu
icon (upper left) and select Add
Device. Otherwise, continue
with 2..
2. Press plus (+) icon to add device. 3. Long-press the WiFi icon on
device and when blinking press
radio button and next.
4. Verify or complete the WiFi
name.
Provide the WiFi password.
Press Next..
5. The app configures the device
for the network.. If there is a
problem, jump to Step 1 of Part 2.
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Part 2 - AP Mode (if Part 1 fails)
Data
.Q Can data be viewed from a laptop / computer in addition to being viewed from the mobile app?
.A No, unfortunately we currently only interface with the smartphone app, but we are working on building an API.
.Q Where is the data collected and stored?
.A Device data is stored securely in the Honeywell cloud. The app shows trending data for one day, or one month..
.Q In case of a network disturbance or once the device loses connectivity, does the device store the
data?
.A No, the device has no memory storage on its own
Press next, and continue 78 of
Part 1.
1. Press confirm.. 2. Press Connect.. 3. Press enter WiFi Setting. 4. Select “Honeywell+IAQ” .5. Return to app screen and wait
for Connecting to “Honeywell+IAQ”
sucessful.
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.Q How often is the device data uploaded to the cloud?
.A The device checks in with the cloud once every minute. In energy saving mode this frequency drops to once an hour.
.Q How long does the device’s data stay in the cloud? / What is the maximum history that can be
viewed in the app?
.A Raw data for 7 days, hourly average for 1 month, daily average for 1 year. But the last day and last month are viewable in the
app. If you are a business that is looking for more insights – please contact us directly.
Applications:
.Q Is there possibility of an API for enterprise customers?
.A Yes, we are developing an API that enables businesses to pull data from our cloud. More details will be provided soon, so stay
tuned.
For more information
Honeywell serves its customers through a worldwide
network of sales offices and distributors. For
application assistance, current specifications,
pricing or name of the nearest Authorized
Distributor, contact your local sales office.
To learn more about Honeywell’s sensing and
switching products, call +1.815.235.6847 or
1.800.537.6945, visit sensing.honeywell.com, or
e-mail inquiries to info.sc@honeywell.com.
Honeywell Sensing and Internet of Things
9680 Old Bailes Road
Fort Mill, SC 29707
www.honeywell.com
0076201EN | 1 | 09/19
© 2019 Honeywell International Inc.

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