HP StorageWorks 1000ux User manual

Setup Guide
hp StorageWorks
1000ux/1900ux/2300ux
Optical Jukebox
First Edition (May 2004)
Part Number: AA966-96002
This guide describes procedures for unpacking, installing, configuring, and troubleshooting
installation issues for the HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox.

© Copyright 2004 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
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or use of this material.
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herein should be construed as constituting an additional warranty.
Microsoft®, MS-DOS®, MS Windows® and Windows® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties
for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products.
Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
First Edition (May 2004)
Part Number: AA966-96002
Regulatory Model Number: N3620N3Z

3HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Contents
Contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Selecting an installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing the packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Identifying product components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Identifying panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Back panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Getting connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the jukebox on your host system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connection to Windows 2000 and 2003 Server versions (32- and 64-bit systems) . . . . 30
Connection to HP-UX (11.x) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Obtaining HP-UX patches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing the schgr driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Formatting and mounting UDO rewritable disks . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connection to Sun Solaris, IBM AIX, Tru-64, and Linux. . . . . . . . . . . . . . . . . . . . . . . . 33
Loading UDO media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents
4 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

5HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
About This
Guide
About this Guide
About this Guide
This user guide provides information to help you:
■Unpack the jukebox
■Install and configure the jukebox
■Load media
■Troubleshoot installation issues
“About This Guide” topics include:
■Related documentation, page 6
■Conventions, page 6
■Getting help, page 8

About this Guide
6 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Related documentation
In addition to this guide, HP provides corresponding information:
■HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox User’s Guide
■HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Getting Started
Poster
Conventions
Conventions consist of the following:
■Document conventions
■Text symbols
Document conventions
This document follows the conventions in Table 1.
Table 1: Document conventions
Element Convention
Cross-reference links Blue text: Figure 1
Key and field names, menu items, buttons, and
dialogue box titles Bold
File names, application names, and text
emphasis Italics
User input, commands and directory names,
and system responses (output and messages) Monospace font
COMMAND NAMES are uppercase monospace
font unless they are case sensitive
Variables <monospace, italic font>
Web site addresses Blue underlined sans serif font text
(
http://www.hp.com )

About this Guide
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 7
Text symbols
The following symbols may be found in the text of this guide. They have the
following meanings:
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.

About this Guide
8 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Getting help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our web site:
http://www.hp.com .
HP technical support
Telephone numbers for worldwide technical support are listed on the following
HP web site:
http://www.hp.com/support/ .
Note: For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before calling:
■Technical support registration or contract number (if applicable)
■Product serial numbers
■Product model names and numbers
■Applicable error messages
■Operating system type and revision level
■Detailed, specific questions
■HP StorageWorks Library & Tape Tools support ticket (if applicable)
HP storage web site
The HP web site has the latest information on this product. Access storage at:
http://www.hp.com/country/us/eng/prodserv/storage.html . From this web site,
select the appropriate product or solution. You can also visit
http://www.hp.com/go/udo .

About this Guide
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 9
HP authorized reseller
For the name of your nearest HP authorized reseller:
■In the United States, call 1-800-345-1518
■In Canada, call 1-800-263-5868
■Elsewhere, see the HP web site for locations and telephone numbers:
http://www.hp.com .

About this Guide
10 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide

11HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
1
Unpacking
This chapter describes the following:
■Selecting an installation site, page 12
■Removing the packing materials, page 14

Unpacking
12 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Selecting an installation site
Select an installation site, noting the environmental considerations (seeTable 2).
Figure 1: Environmental considerations
Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main
AC disconnect device and must be easily accessible at all times.
100-240V
59-95ºF
10-35ºC

Unpacking
13HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Table 2: Location criteria
Specification Description
Clearance Enough room to comfortably insert disks
in the mailslot with 2-3 inches on all
other sides to allow air circulation.
Power requirements ■Line voltage: 100 to 240 VAC
■Line frequency: 50 to 60 Hz
■Power consumption:
275 W maximum
Temperature:
■Operating temperature
■Non-operating temperature (without
media)
■10ºC to 35ºC (50ºF to 95ºF)
■-40ºC to 60ºC (-40ºF to 140ºF)
Humidity:
■Operating humidity
■Non-operating humidity (without
media)
■10% to 80% RH
■5% to 90% RH
Light Avoid very bright or concentrated light
as it can interfere with the optical
sensors.
Air quality
Caution: Excessive dust and
debris can damage optical
media and drives.
Minimal sources of particulate
contamination. Avoid areas near
frequently used doors and walkways,
stacks of supplies that collect dust,
printers that create paper dust, and
smoke-filled rooms.

Unpacking
14 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Removing the packing materials
Remove the 1000ux/1900ux/2300ux jukebox packing materials.
1. Cut the two plastic bands that secure the jukebox and packing materials to the
pallet.
WARNING: The plastic bands are under tension and may snap away when
cut. Wear safety goggles when cutting the bands.
2. Lift the carton up to expose the jukebox, and set the carton aside (see
Figure 2).
Figure 2: Removing the carton, ramp, and foam rails from the pallet
3. Using at least two people, remove the pallet ramp from on top of the jukebox
and set it aside (see Figure 2).
4. Remove the accessory kit and set it aside for later use.
5. Remove the foam rails from the top of the jukebox (see Figure 2).

Unpacking
15HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
6. Using a 9/16-inch open-end wrench, loosen the bolts securing the four wheel
chocks to the pallet and remove them (see Figure 3).
Figure 3: Removing the wheel chocks

Unpacking
16 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
7. Secure the ramp to the pallet using the pallet bolts (see Figure 4).
Figure 4: Securing the pallet ramp
8. Loosen the 1/2-inch nut securing the leveler feet and screw the feet up to raise
them away from the pallet.
WARNING: Exercise caution when moving the jukebox. Avoid rolling the
jukebox on rough or uneven surfaces. The jukebox should be moved by at least
two people.
9. Using at least two people, carefully roll the jukebox down the ramp and guide
it to the installation site.
10. Stabilize the jukebox by lowering the leveling feet.
11. Remove the antistatic bag covering the jukebox.
Note: Inspect the jukebox for any damage that may have occurred during shipment.
Pay special attention to areas behind any scuffs on the anti-static bag. If damage is
detected, contact your authorized service representative.

Unpacking
17HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
12. Store the packing materials for future shipment.

Unpacking
18 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide

19HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
2
Installation
This chapter describes the following:
■Identifying product components, page 20
■Identifying panel features, page 22
■Getting connected, page 24

Installation
20 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Identifying product components
The components listed in Table 3 may be supplied with the jukebox, depending on
the configuration.
Note: Visit http://www.hp.com/go/udo for additional information for your jukebox,
including accessories and upgrade options.
Table 3: Supplied accessories
Component Description
Power cord U.S. power cord only
SCSI terminator Low-voltage differential SCSI terminator
to terminate the SCSI chain
UDO media One rewritable 30 GB cartridge, HP
part number Q2031A
Note: HP UDO 30GB Write Once
media is also available to order. The
part number is Q2030A
Documentation CD CD containing the user’s guide, and
web links to product registration,
diagnostics and technical support
Getting started poster Quick reference for preparing the
jukebox for operation
Setup guide Manual includes procedures for
unpacking, installing, and configuring
the jukebox
Miscellaneous information May include data sheets, upgrade
information, production information,
and additional promotions