HP Surestore 160ex - Optical Jukebox User manual

HP SureStore Optical Jukebox
160ex/320ex/400ex/300mx/600mx/700mx
Service Manual
Edition 1
Manufacturing Part Number: HP Part No. C1160-90031
Greeley, CO USA
© Copyright August 2000

ii
Notice
This document contains information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company. The information contained in this
document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
printed material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this material.
© Copyright August 2000
Printing History
New editions of this manual incorporate all material updated since the
previous edition. The manual printing date and part number indicate the
current edition. The printing date changes when a new edition is printed.
(Minor corrections and updates incorporated at reprint do not change
this date.)
Part Number C1160-90031 Edition 1 August 2000

iii
Typographical Conventions
The following typographical conventions are used in this manual:
Emphasis: Denotes important information.
Keycap: Keys on the control panel.
Computer Output: Information displayed in the display window and
menu items that you can select.
WARNING Warnings call attention to a procedure or practice that could
result in personal injury if not correctly performed. Do not
proceed until you fully understand and meet the required
conditions.
CAUTION Cautions call attention to an operating procedure or practice that could
damage the product if not correctly performed. Do not proceed until you
understand and meet the required conditions.
NOTE Notes provide information that aid in understanding the operation of the
product.

iv
In This Manual
This user’s guide includes:
Chapter 1 Product Information
Chapter 2 Installation
Chapter 3 Operation and Configuration
Chapter 4 Troubleshooting and Diagnostics
Chapter 5 Removal and Replacement
Chapter 6 Theory of Operation
Appendix A Safety and Regulatory Information
Index

Contents
TOC-v
1. Product Information
Overview ............................................................................................... 1-2
Technical Specifications ....................................................................... 1-3
Environmental Specifications .............................................................. 1-6
Clearance Requirements................................................................ 1-9
Location Requirements .................................................................. 1-10
Responsibilities .............................................................................. 1-11
2. Installation
Overview ............................................................................................... 2-2
Identifying Controls and Features ...................................................... 2-3
Connecting SCSI Cables to the Jukebox ............................................. 2-6
Connecting the Jukebox as the Only Peripheral ................................ 2-8
Connecting the Jukebox With Other SCSI Peripherals ..................... 2-10
Connecting Power ................................................................................ 2-11
Configuring Write Verify...................................................................... 2-12
Default SCSI IDs in the Jukebox When Using Basic
SCSI Addressing and When Using LUN Mode............................... 2-13
Moving or Shipping the Jukebox ......................................................... 2-19
Moving the Jukebox a Short Distance .......................................... 2-19
Shipping the Jukebox..................................................................... 2-20
3. Operation and Configuration
Overview .............................................................................................. 3-2
Operating the Control Panel................................................................ 3-3

TOC-vi
Contents
Using Selection Buttons....................................................................... 3-7
Understanding Display Window Messages......................................... 3-8
Top Level Menus ............................................................................ 3-8
Second Level Menus ...................................................................... 3-8
Loading a Disk...................................................................................... 3-10
Ejecting a Disk ..................................................................................... 3-11
Entering the Administration Menu Password.................................... 3-12
Changing the Administration Menu Password .................................. 3-13
Setting the SCSI IDs............................................................................ 3-15
Setting the LUN Mode................................................................... 3-15
Viewing the Current SCSI IDs...................................................... 3-15
Changing the Current SCSI IDs................................................... 3-17
Setting an Operating Configuration ................................................... 3-20
Retrieving Log History......................................................................... 3-24
4. Troubleshooting and Diagnostics
Overview .............................................................................................. 4-2
Troubleshooting Using the Control Panel........................................... 4-3
Obtaining Troubleshooting Information....................................... 4-3
List of Possible Suspect FRUs....................................................... 4-3
Recovery Procedures for Operation/Installation Errors..................... 4-5
Recovery Procedures for Specific Hardware Errors ........................... 4-14
Micro-Move Error Codes ...................................................................... 4-26
Description of Micro-Moves ................................................................. 4-30
Running an Internal Test .................................................................... 4-43

Contents
TOC-vii
5. Removal and Replacement
Overview ............................................................................................... 5-2
Protecting Yourself and the Product.................................................... 5-3
Electrostatic Discharge (ESD) Precautions .................................. 5-3
Required Tools................................................................................ 5-3
Service Access ....................................................................................... 5-5
Removing the Right, Left, and Rear Access Panels ..................... 5-5
Removing the Left and Right Front Panels .................................. 5-6
Replacing a Power Supply.................................................................... 5-9
Replacing the Mailslot Assembly......................................................... 5-11
Reassembly Notes .......................................................................... 5-12
Replacing the Control Panel Assembly ............................................... 5-13
Reassembly Notes .......................................................................... 5-13
Replacing an Optical Drive —Jukebox Offline .................................. 5-15
Replacing an Optical Drive —Jukebox Online................................... 5-19
Reassembly Notes .......................................................................... 5-24
Replacing the Interposer PCA ............................................................. 5-26
Replacing the Picker............................................................................. 5-27
Removing/Replacing the Translate Frame (Including the Picker) .... 5-33
Reassembly Notes .......................................................................... 5-39
Removing/Replacing the Vertical Encoder Strip................................. 5-42
Replacing the Vertical Motion Motor................................................... 5-44
Replacing the Vertical Motor Gear Box............................................... 5-46
Reassembly Notes .......................................................................... 5-48

TOC-viii
Contents
Replacing the Controller PCA ............................................................. 5-50
Replacing the Interface PCA ............................................................... 5-52
Replacing the SCSI Cable.................................................................... 5-55
Checking the RFI Adjustments ........................................................... 5-56
Upgrading Firmware to the Current Revision Level ......................... 5-58
What is Needed .............................................................................. 5-58
Check the Firmware Revision Level............................................. 5-59
Download Firmware as Necessary................................................ 5-59
Replaceable Parts ................................................................................. 5-62
6. Theory of Operation
Overview .............................................................................................. 6-2
Jukebox Robotics .................................................................................. 6-3
Movements ..................................................................................... 6-3
The Robotics Controller PCA............................................................... 6-5
Interposer PCA..................................................................................... 6-7
Configuration Module .......................................................................... 6-10
Power Supplies ..................................................................................... 6-11
SCSI Interface PCA.............................................................................. 6-12
Configuring This Jukebox on a SCSI Bus .......................................... 6-15
Adding Devices to the Bus............................................................. 6-16
Picker .................................................................................................... 6-20
Single-picker Mode ........................................................................ 6-20
Dual-picker Mode........................................................................... 6-20
Optical Drive Mechanism .................................................................... 6-21

Contents
TOC-ix
Controller........................................................................................ 6-21
Central Processing Unit (CPU) ..................................................... 6-22
Gate Array ...................................................................................... 6-22
DSP (Digital Signal Processor)...................................................... 6-22
Read / Write Channel Electronics ................................................. 6-22
Loading Motor ............................................................................... 6-22
Bias Magnet.................................................................................... 6-23
Optical Head................................................................................... 6-23
Errors.............................................................................................. 6-23
A. Safety and Regulatory Information
Overview of this Appendix ................................................................... A-2
CDRH Regulations (USA Only) ........................................................... A-3
United Kingdom Telecommunications Act 1984................................. A-4
Declaration of Conformity.................................................................... A-5
Herstellerbescheinigung....................................................................... A-6
English Translation of German Sound Emission Directive ........ A-6
Turvallisuusyhteenveto........................................................................ A-7
Laserturvallisuus ........................................................................... A-7
Huolto ............................................................................................. A-7
English Translation of Finland Regulatory Information ................... A-9
Japanese VCCI Statement ................................................................... A-10
Index

TOC-x
Contents