HP StorageWorks 700ux User manual

Setup Guide
hp StorageWorks
700ux/1100ux Optical Jukebox
First Edition (September 2004)
Part Number: AA962-96002
This guide describes procedures for unpacking, installing, configuring, and troubleshooting
installation issues for the HP StorageWorks 700ux/1100ux Optical Jukebox.

© Copyright 2004 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
errors contained herein or for incidental or consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be
photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard.
The information contained in this document is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty.
Microsoft®, MS-DOS®, MS Windows® and Windows® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties
for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products.
Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
First Edition: September 2004
Part Number: AA962-96002
Regulatory Model Number: LVLDC-0451

3HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Contents
Contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Selecting an installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Removing the packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Identifying product components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Identifying panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Front panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Back panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using the jukebox on your host system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connection to Windows 2000 and 2003 Server versions (32- and 64-bit systems) . . . . 26
Connection to HP-UX (11.x) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Obtaining HP-UX patches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the schgr driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Formatting and mounting UDO rewritable disks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connection to Sun Solaris, IBM AIX, Tru-64, and Linux. . . . . . . . . . . . . . . . . . . . . . . . 29
Loading UDO media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Contents
4 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

5HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
About This
Guide
About this Guide
About this Guide
This setup guide provides information to help you:
■Unpack the jukebox
■Install and configure the jukebox
■Load media
■Troubleshoot installation issues
“About This Guide” topics include:
■Related documentation, page 6
■Conventions, page 6
■Getting help, page 7

About this Guide
6 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Related documentation
In addition to this guide, HP provides corresponding information:
■ HP StorageWorks Optical 700ux/1100ux Jukebox User’s Guide
■ HP StorageWorks Optical 700ux/1100ux Jukebox Getting Started Poster
■ HP StorageWorks Optical 700ux/1100ux Jukebox Service Manual
Conventions
Conventions consist of the following:
■Document conventions
■Text symbols
Document conventions
This document follows the conventions in Table 1.
Table 1: Document conventions
Element Convention
Cross-reference links Blue text: Figure 1
Key and field names, menu items, buttons, and
dialogue box titles Bold
File names, application names, and text
emphasis Italics
User input, commands and directory names,
and system responses (output and messages) Monospace font
COMMAND NAMES are uppercase monospace
font unless they are case sensitive
Variables <monospace, italic font>
Web site addresses Blue underlined sans serif font text
(
http://www.hp.com )

About this Guide
HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide 7
Text symbols
The following symbols may be found in the text of this guide. They have the
following meanings:
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Getting help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our web site:
http://www.hp.com .
HP technical support
Telephone numbers for worldwide technical support are listed on the following
HP web site:
http://www.hp.com/support/ .
Note: For continuous quality improvement, calls may be recorded or monitored.

About this Guide
8 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Be sure to have the following information available before calling:
■Technical support registration or contract number (if applicable)
■Product serial numbers
■Product model names and numbers
■Applicable error messages
■Operating system type and revision level
■Detailed, specific questions
■HP StorageWorks Library & Tape Tools support ticket (if applicable)
HP storage web site
The HP web site has the latest information on this product. Access storage at:
http://www.hp.com/country/us/eng/prodserv/storage.html . From this web site,
select the appropriate product or solution. You can also visit
http://www.hp.com/go/udo .
HP authorized reseller
For the name of your nearest HP authorized reseller:
■In the United States, call 1-800-345-1518
■In Canada, call 1-800-263-5868
■Elsewhere, see the HP web site for locations and telephone numbers:
http://www.hp.com .

9HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
1
Unpacking
This chapter describes the following:
■Selecting an installation site, page 10
■Removing the packing materials, page 12

Unpacking
10 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Selecting an installation site
Select an installation site, noting the environmental considerations (see Figure 1
and Table 2). Sufficient clearance is necessary for installation access.
Figure 1: Environmental considerations
Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main
AC disconnect device and must be easily accessible at all times.
Table 2: Location criteria
Specification Description
Clearance Enough room to comfortably insert disks
in the mailslot and for service access.
Power requirements ■Line voltage: 100 to 240 VAC
■Line frequency: 50 to 60 Hz
■Power consumption:
560 W maximum
Temperature:
■Operating temperature
■Non-operating temperature (without
media)
■10ºC to 35ºC (50ºF to 95ºF)
■-40ºC to 60ºC (-40ºF to 140ºF)

Unpacking
11HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Humidity:
■Operating humidity
■Non-operating humidity (without
media)
■10% to 80% RH
■5% to 90% RH
Light Avoid very bright or concentrated light
as it can interfere with the optical
sensors.
Air quality
Caution: Excessive dust and
debris can damage optical
media and drives.
Minimal sources of particulate
contamination. Avoid areas near
frequently used doors and walkways,
stacks of supplies that collect dust,
printers that create paper dust, and
smoke-filled rooms.
Table 2: Location criteria (Continued)
Specification Description

Unpacking
12 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Removing the packing materials
Remove the 700ux/1100ux jukebox packing materials (see Figure 2 on page 13).
1. Cut the two plastic bands that secure the jukebox and packing materials to the
pallet.
WARNING: The plastic bands are under tension and may snap away when
cut. Wear safety goggles when cutting the bands.
2. Open the box. Remove the accessory kit and set aside for later use.
WARNING: Do not move the jukebox without additional help or an
appropriately rated lift device. The jukebox weights approximately 30 kg
(66 lb).
3. Using at least two people, carefully lift the jukebox from the box, and set
aside.
4. Remove the two end caps from the jukebox.
5. Remove the antistatic bag from around the jukebox.
Note: Inspect the jukebox for any damage that may have occurred during shipment.
Pay special attention to areas behind any scuffs on the anti-static bag. If damage is
detected, contact your authorized service representative.
6. Store the packing materials for future shipment.

Unpacking
13HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Figure 2: Unpacking the 700ux/1100ux jukebox

Unpacking
14 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide

15HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
2
Installation
This chapter describes the following:
■Identifying product components, page 16
■Identifying panel features, page 18
■Getting connected, page 20

Installation
16 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Identifying product components
The components listed in Table 3 may be supplied with the jukebox, depending on
the configuration.
Note: Visit http://www.hp.com/go/udo for additional information for your jukebox,
including accessories and upgrade options.
Table 3: Supplied accessories
Component Description
Power cord U.S. power cord only
SCSI terminator Low-voltage differential SCSI terminator
to terminate the SCSI chain
UDO media One rewritable 30 GB cartridge, HP
part number Q2031A
Note: HP UDO 30GB Write Once
media is also available to order. The
part number is Q2030A
Documentation CD CD containing the user’s guide, and
web links to product registration,
diagnostics and technical support
Getting started poster Quick reference for preparing the
jukebox for operation
Setup guide Manual includes procedures for
unpacking, installing, and configuring
the jukebox
Miscellaneous information May include data sheets, upgrade
information, production information,
and additional promotions

Installation
17HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
The components listed in Table 4 are not supplied with the jukebox, but are
needed for operation.
Table 4: Needed components
Component Description
SCSI cable High-density 68-pin (Micro D) connector
for low-voltage differential interfaces
Host Bus Adapter (HBA) Low-voltage differential SCSI (LVDS) with
a free address for each drive in the
jukebox, plus one additional address.
For example, an HBA would need 3 free
addresses for a 2-drive jukebox.
Note: The HBA must be dedicated to the
jukebox and cannot be shared with
other devices.
A single-ended (SE) HBA can be used
with this LVDS device. However, to
ensure optimum performance, HP
recommends using an LVDS HBA to take
advantage of higher data transfer rates.
If an SE HBA is used, the maximum
cable length will be limited to 3 meters.
Note: If the jukebox is placed on a bus
with an SE peripheral, the bus will run in
SE mode even if the HBA is LVDS. For a
10-drive jukebox, HP recommends one
HBA per bus.
Power cord Localized power cord as required
Application software Required to operate your jukebox.
Consult with your sales representative to
identify the software that best meets your
needs.

Installation
18 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Identifying panel features
Identify the following panel features before you install the jukebox (see Figure 3
and Figure 4 on page 19).
Front panel features and descriptions
Figure 3: Front panel features
■Display—Communicates control panel and status information.
■Mailslot—Used to insert and remove disks from the jukebox.
■Selection buttons—Used to access jukebox menus.
■Activity indicator—Lit to indicate power and drive status, as well as the
occurrence of faults.
1Display
2Mailslot
3Selection buttons
4Activity indicator
1
2
3
4

Installation
19HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Back panel features and descriptions
Figure 4: Back panel features
■SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for
attaching the SCSI cable from the jukebox to the host computer. One port
must have a SCSI cable connected, and the other must have a SCSI terminator
connected to it.
■Power switch—Turns power to the jukebox on and off.
■Power receptacle—Used for connecting the power cord to the jukebox.
1SCSI ports
2Power switch
3Power receptacle
3
2
1

Installation
20 HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
Getting connected
Caution: Shipping screws must be removed to allow the jukebox to function
properly.
1. Remove the two white shipping screws located on the left side of the jukebox
(see Figure 5).
Figure 5: Removing shipping screws