HP ENVY m6 Manual

HP ENVY m6 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2015 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2015
First Edition: May 2015
Document Part Number: 807579-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Display .................................................................................................................................................................... 4
Top .......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Lights ................................................................................................................................................... 7
Buttons and speakers .......................................................................................................................... 8
Keys ................................................................................................................................................... 10
Left side ............................................................................................................................................................... 11
Right side ............................................................................................................................................................. 13
Bottom ................................................................................................................................................................. 14
Service tag ........................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 16
Computer major components .............................................................................................................................. 16
Mass storage devices ........................................................................................................................................... 18
Display assembly subcomponents – touch screen ............................................................................................. 19
Display assembly subcomponents – non-touch screen ..................................................................................... 20
Cables ................................................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 24
Drive handling ................................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ........................................................................................................ 24
Packaging and transporting guidelines .......................................................................... 26
Workstation guidelines ................................................................................ 26
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 28
Component replacement procedures .................................................................................................................. 28
Bottom cover ..................................................................................................................................... 29
v

WLAN module .................................................................................................................................... 31
Memory module ................................................................................................................................ 33
RJ-45 door ......................................................................................................................................... 35
Fan ..................................................................................................................................................... 36
USB board .......................................................................................................................................... 38
Subwoofer ......................................................................................................................................... 40
Heat sink ............................................................................................................................................ 42
Battery ............................................................................................................................................... 44
RTC battery ........................................................................................................................................ 45
Hard drive .......................................................................................................................................... 46
Speakers (front) ................................................................................................................................. 48
Cable routing ..................................................................................................................................... 50
LED board .......................................................................................................................................... 51
Card reader board .............................................................................................................................. 52
TouchPad assembly ........................................................................................................................... 53
System board .................................................................................................................................... 55
Display assembly – touch screen ...................................................................................................... 58
Display assembly – touch screen ...................................................................................................... 63
Power connector cable ...................................................................................................................... 69
6 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 70
Starting Setup Utility (BIOS) ................................................................................................................................ 70
Updating the BIOS ................................................................................................................................................ 70
Determining the BIOS version ........................................................................................................... 70
Downloading a BIOS update .............................................................................................................. 70
7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 72
Starting Setup Utility (BIOS) ................................................................................................................................ 72
Updating Setup Utility (BIOS) .............................................................................................................................. 72
Determining the BIOS version ........................................................................................................... 72
Downloading a BIOS update .............................................................................................................. 73
Synchronizing a tablet and keyboard (select products only) .............................................................................. 74
8 Backing up, restoring, and recovering in Windows 8.1 .................................................................................... 75
Creating recovery media and backups ................................................................................................................ 75
Creating HP Recovery media (select models only) ........................................................................... 75
Using Windows tools ........................................................................................................................................... 76
Restore and recovery ........................................................................................................................................... 76
Recovering using HP Recovery Manager ........................................................................................... 77
What you need to know before you get started ............................................................. 77
vi

Using the HP Recovery partition (select models only) ................................................... 78
Using HP Recovery media to recover .............................................................................. 78
Changing the computer boot order ................................................................................ 78
Removing the HP Recovery partition (select models only) ............................................ 79
9 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 80
Creating recovery media and backups ................................................................................................................ 80
Creating HP Recovery media (select products only) ......................................................................... 80
Using Windows tools ........................................................................................................................................... 81
Restore and recovery ........................................................................................................................................... 82
Recovering using HP Recovery Manager ........................................................................................... 82
What you need to know before you get started ............................................................. 82
Using the HP Recovery partition (select products only) ................................................. 83
Using HP Recovery media to recover .............................................................................. 83
Changing the computer boot order ................................................................................ 84
Removing the HP Recovery partition (select products only) ......................................... 84
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 85
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 86
11 Specications ............................................................................................................................................ 87
Computer specications ...................................................................................................................................... 87
39.6-cm (15.6-in) display specications ............................................................................................................. 88
Hard drive specications ..................................................................................................................................... 89
12 Power cord set requirements ...................................................................................................................... 90
Requirements for all countries ............................................................................................................................ 90
Requirements for specic countries and regions ................................................................................................ 90
13 Recycling .................................................................................................................................................. 92
Index ............................................................................................................................................................. 93
vii

viii

1 Product description
Category Description
Product Name HP ENVY m6 Notebook PC
Processors AMD™ FX-8800P 2.1-GHz processor (turbo up to 3.4-GHz; 2133-MHz/2.0-MB L2 cache, quad core,
15 W)
AMD A10-8700P (1.8-GHz processor (turbo up to 3.2-GHz; 2133-MHz/2.0-MB L2 cache, quad core,
15 W)
Chipset AMD Integrated SOC FCH (Fusion Controller Hub)
Graphics Internal graphics:
AMD Radeon™ R7 Graphics
AMD Radeon R6 Graphics
Support for HD decode, DX12, and HDMI
Panel Flush glass panel cover support - antiglare panel
Touch solution with ush glass, multitouch enabled
Support LVDS (co-layout with eDP1.2)
●15.6-in, high-denition (HD), white light-emitting diode (WLED), AntiGlare (1366×768), at
(3.8-mm), SVA; typical brightness 220 nits, 16:9 aspect ratio (touch display)
●15.6-in, high-denition (HD), white light-emitting diode (WLED), BrightView (1366×768), at
(3.8-mm), SVA; typical brightness 220 nits, 16:9 aspect ratio (non-touch display)
●15.6-in, high-denition (FHD), white light-emitting diode (WLED), AntiGlare (1920×1068),
slim (3.2-mm), UWVA; typical brightness 220 nits, 16:9 aspect ratio (non-touch display with
A10 processor)
Memory Two non-accessible/upgradable memory module slots
DDR3L-1600 dual channel support
Support for 16-GB of system RAM in the following congurations:
●8192-MB (8192-MB×1, 4096-MB×2)
●6144-MB (4096-MB+2048-MB)
Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and 9.5-mm (.37-in) thickness
Support for Accelerometer hard drive protection
Support for the following single hard drive congurations:
●2.0-TB, 5400-rpm, 9.5-mm (for use on models with A10 processors, 8GB memory, WLAN, HD
panel)
●1.0-TB, 5400-rpm, 9.5-mm
●750-GB, 5400-rpm, 9.5-mm
Webcam and microphone HP TrueVision HD: HD camera - xed (no tilt) + activity LED, USB 2.0, M-JPEG (1280x720 by 30
frames per second)
Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise
suppression
1

Category Description
HP Noise Cancellation
Supports Voice Recognition
Audio Bang & Olufsen
Dual speakers
Subwoofer
Ethernet Integrated 10/100/1000 network interface card (NIC)
Sensor Accelerometer (for hard drive protection support)
Wireless networking Integrated Wireless options with dual antennas (M.2/PCIe)
Support for the following WLAN module:
●Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 M.2 Combo Adapter
●Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter
Compatible with Miracast-certied devices (Windows 8.1)
External media cards HP Multi-Format Digital Media Card Reader
Supports SD/SDHC/SDXC
Push-Push Insertion/Removal
Internal card expansion One M.2 slot for WLAN
Ports AC Smart Pin adapter plug
Headphone/microphone combo jack
HDMI v1.4 supporting up to 4096×2160 @ 24Hz/1920×1080 @ 60Hz
RJ-45 (Ethernet)
USB 3.0 ports (three on left side)
USB 2.0 ports (one on right side)
Keyboard/pointing devices Full size, backlit, 3 coat paint, island-style keyboard with numeric keypad
Touchpad requirements:
●Clickpad with image sensor
●Multitouch gestures enabled (default on: 2-nger scroll, pinch, rotate, 2-nger click, 3-nger
ick)
●Support Win8 Modern Trackpad Gestures
●Taps enabled as default
Power requirements Support for the following AC adapter:
●45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)
1 meter power cord
Support for the following battery:
●3-cell, 48-Wh, 4.21-Ah, Li-ion battery
Security Support for the following:
●Kensington Security Lock
2 Chapter 1 Product description