HP MSR 93 Series User manual

HP MSR 93X Routers
Installation Guide
Part number: 5998-3616
Document version: 6W101-20130929

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Legal and notice information
© Copyright 2013 Hewlett-Packard Development Company, L.P.
No part of this documentation may be reproduced or transmitted in any form or by any means without
prior written consent of Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing, performance, or use
of this material.
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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Contents
Legal and notice information······································································································································ iii
Preparing for installation ············································································································································· 1
Safety recommendations ··················································································································································1
Site requirements·······························································································································································2
ESD prevention ·························································································································································2
EMI·············································································································································································3
Lightning protection··················································································································································3
Installation accessories ·····················································································································································3
Pre-installation checklist ····················································································································································4
Installing the router······················································································································································· 5
Installation prerequisites ···················································································································································5
Installation flowchart·························································································································································5
Installing the router····························································································································································6
Mounting the router on a workbench·····················································································································6
Installing the router on a wall··································································································································7
Grounding the router ···············································································································································8
Installing a 3G SIM card ·········································································································································9
Installing a 3G antenna········································································································································ 11
Installing a 3G/4G antenna extension cable to a 3G device········································································· 12
Installing WLAN antennas···································································································································· 13
Installing a 4G SIM card ······································································································································ 13
Installing a 4G antenna········································································································································ 15
Installing a 3G/4G antenna extension cable to a 4G device········································································· 16
Installing a GPS antenna ······································································································································ 17
Connecting interface cables································································································································· 17
Connecting the console cable and setting terminal parameters ······································································ 18
Setting console terminal parameters ··················································································································· 18
Connecting the power adapter···························································································································· 21
Verifying the installation ······································································································································· 22
Powering on the router ·················································································································································· 22
Startup process ······················································································································································ 22
Power-on check······················································································································································ 23
Configuring basic settings for the router············································································································· 24
Troubleshooting··························································································································································25
Power supply failure ······················································································································································ 25
System configuration problems····································································································································· 25
No terminal display ·············································································································································· 25
Garbled terminal display······································································································································ 25
No response from the serial port························································································································· 26
Password loss ································································································································································· 26
User password loss ··············································································································································· 26
Super password loss ············································································································································· 26
3G/4G SIM card and 3G/4G antenna failures ······································································································· 27
Restoring the factory settings ········································································································································ 27
Scenario 1······························································································································································ 27
Scenario 2······························································································································································ 28
Scenario 3······························································································································································ 28

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Reset button usage guidelines······························································································································ 28
Appendix A Chassis views and technical specifications ························································································29
Chassis views ································································································································································· 29
JG511A·································································································································································· 29
JG512A·································································································································································· 30
JG513A·································································································································································· 30
JG514A·································································································································································· 31
JG515A·································································································································································· 32
JG531A·································································································································································· 32
JG516A·································································································································································· 33
JG517A·································································································································································· 34
JG518A·································································································································································· 34
JG519A·································································································································································· 35
JG520A·································································································································································· 36
JG596A·································································································································································· 36
JG665A·································································································································································· 37
JG597A·································································································································································· 38
Technical specifications················································································································································· 38
Antenna specifications··················································································································································· 40
Appendix B LEDs························································································································································42
LEDs ················································································································································································· 42
JG511A·································································································································································· 42
JG512A·································································································································································· 42
JG513A·································································································································································· 43
JG514A·································································································································································· 44
JG515A·································································································································································· 44
JG531A·································································································································································· 45
JG516A·································································································································································· 46
JG517A·································································································································································· 46
JG518A·································································································································································· 47
JG519A·································································································································································· 48
JG520A·································································································································································· 48
JG596A·································································································································································· 49
JG665A·································································································································································· 50
JG597A·································································································································································· 50
LED description······························································································································································· 51
Support and other resources ·····································································································································54
Contacting HP ································································································································································ 54
Subscription service ·············································································································································· 54
Related information························································································································································ 54
Documents······························································································································································ 54
Websites································································································································································· 54
Conventions ···································································································································································· 55
Index ···········································································································································································57

1
Preparing for installation
Sub-series Product code HP descri
p
tion RMN
MSR93X
JG511A HP MSR930 Router BJNGA-BB0015
J G 513 A HP MSR930 3G Router BJNGA-BB0016
J G 514 A HP MSR931 Router BJNGA-BB0017
JG515A HP MSR931 3G Router BJNGA-BB0018
JG531A HP MSR931 Dual 3G Router BJNGA-BB0019
JG512A HP MSR930 Wireless Router BJNGA-BB0020
JG516A HP MSR933 Router BJNGA-BB0021
JG517A HP MSR933 3G Router BJNGA-BB0022
JG518A HP MSR935 Router BJNGA-BB0023
JG519A HP MSR935 Wireless Router BJNGA-BB0024
JG520A HP MSR935 3G Router BJNGA-BB0025
JG596A HP MSR930 4G LTE/3G CDMA Router BJNGA-BB0026
JG665A HP MSR930 4G LTE/3G WCDMA Router BJNGA-BB0027
JG597A HP MSR936 Wireless Router BJNGA-BB0028
Safety recommendations
W
ARNING!
Before installation and operation, read all of the safety instructions in
Compliance and Safety Guide
supplied with your router.
Follow these general safety recommendations:
•Turn off all power and remove all power cables before opening the chassis.
•Unplug all power and external cables before moving the chassis.
•Before installation, locate the emergency power switch so that you can shut off power immediately
if necessary.
•Always wear an ESD-preventive wrist strap when installing the router.
•Do not stare into an open optical interface. The light can cause permanent eye damage.
•Use a good grounding system. This is essential for reliable operation.
•Confirm that the resistance between the chassis and the ground is less than 1 ohm.

2
Site requirements
The router can only be used indoors.
This section provides information about temperature, humidity, cleanness, and air quality requirements,
as well as rack-mounting requirements and protection against damage from lightning and EMI.
Table 1 Temperature and humidity requirements
Tem
p
erature Relative humidit
y
0°C to 40°C (32°F to 104°F) 5% to 90%
Table 2 Dust concentration limit in the equipment room
Substance Concentration limit (
p
articles/m3)
Dust particles ≤3 x 104(No visible dust on desk in three days)
NOTE:
Dust particle diameter ≥5 μm
Table 3 Harmful gas concentration limits
Gas Max. (m
g
/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
To prevent overheating:
•Provide adequate clearance for air flow, including at least 10 cm (3.94 in) ventilation space around
the router's air intake and outlet vents.
•Make sure the site has an adequate cooling system.
ESD prevention
To prevent the electronic components from being damaged by ESD, follow these guidelines:
•The equipment and floor are correctly grounded.
•The equipment room is dust-controlled.
•Wear an ESD-preventive wrist strap when inspecting or handling a circuit board.
To attach an ESD-preventive wrist strap:
1. Wear the wrist strap on your wrist.
No wrist strap is supplied with the router. Prepare it yourself.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Insert the ESD-preventive plug into the ESD-preventive socket in the chassis.
4. Attach the alligator to the chassis.

3
IMPORTANT:
Check the resistance of the ESD-preventive wrist strap for safety. The resistance readin
g
should be in the
range of 1 to 10 megohm (Mohm) between human body and the ground.
EMI
EMI from any source adversely affects the router.
To prevent EMI:
•Use electromagnetic shielding when necessary.
•Take measures against interference from the power grid.
•Position the router as far as possible from any power source's grounding equipment or
light-prevention equipment.
•Position the router as far as possible from radio transmitters, radar, and all high-voltage or
high-frequency equipment.
Lightning protection
To protect the router from lightning:
•Make sure the grounding cable of the chassis is grounded correctly.
•Make sure the grounding terminal of the AC power receptacle is grounded correctly.
•Install a lightning arrester at the input end of the power supply.
Installation accessories
Figure 1 lists the installation accessories for the router.
Figure 1 Installation accessories
NOTE:
The type of the antenna that comes with the router depends on the router model.

4
Pre-installation checklist
Item Re
q
uirements Yes No
Installation
site
Ventilation
•There is a minimum clearance of 10 cm (3.9 in) around
the router chassis intake and exhaust vents for heat
dissipation.
•The installation site ventilation system is adequate.
Temperature 0°C to 40°C (32°F to 104°F)
Relative humidity 5% to 90% (noncondensing)
Cleanness Dust concentration ≤3 × 104 particles/m3
ESD prevention
•The equipment and floor are correctly grounded.
•The equipment room is dust-controlled.
•Humidity and temperature are maintained at proper
levels.
•Wear an ESD-preventive wrist strap when inspecting or
handling a circuit board.
EMI prevention
•Take measures to protect the power system from the
power grid system.
•Keep the protection ground of the router as far away from
the grounding device or lightning protection grounding
device as possible.
•Keep the router far away from radio transmitters, radar,
and high-frequency or high-voltage devices.
•Use electromagnetic shielding when necessary.
Lightning protection
•The grounding cable of the chassis is grounded correctly.
•The grounding terminal of the AC power receptacle is
grounded correctly.
•A port lightning arrester is installed. (Optional.)
•A power lightning arrester is installed. (Optional.)
•A signal lightning arrester is installed at the input end of
an external signal cable. (Optional.)
Electricity safety
•Install a UPS.
•In case of emergency during operation, switch off the
external power switch.
Workbench
•The workbench is stable.
•The workbench is grounded correctly.
Safety
precautions
•The router is far away from any sources of heat or moisture.
•The emergency power switch in the equipment room is identified and accessible.
Installation
accessories
and tools
•Installation accessories supplied with the router are ready.
•User-supplied accessories and tools are ready.
Reference
•Documents shipped with the router are available.
•Online documents are available.

5
Installing the router
W
ARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
IMPORTANT:
•The barcode on the router chassis contains product information that must be provided to HP Support
before you return a faulty router for service.
•Keep the tamper-proof seal on a mountin
g
screw on the chassis cover intact, and if you want to open the
chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
You can install the router on a workbench or on a wall. Select an installation method according to the
installation environment, and follow the installation flowchart shown in Figure 2.

6
Figure 2 Installation flowchart
Installing the router
Mounting the router on a workbench
IMPORTANT:
•Ensure good ventilation and 10 cm (3.9 in) of clearance around the chassis for heat dissipation.
•Avoid placing heavy objects on the router.
To mount the router on a workbench:
1. Make sure the workbench is clean, stable, and correctly grounded.
2. Place the router upside down on the workbench and attach the rubber feet to the four round holes
in the chassis bottom.

7
Figure 3 Mounting the router on a workbench
Installing the router on a wall
CAUTION:
W
hen mountin
g
the router on a wall, position the router so the network interfaces face downwards, and
the sides with ventilation openings are perpendicular to the ground, as shown in Figure 4.
To mount the router on a wall:
1. Mark the locations of the two mounting holes on the wall with the separations listed as follows:
Router model Se
p
aration
JG511A, JG512A, and JG513A 180 mm (7.09 in)
JG514A, JG515A, JG531A, JG516A, JG517A, JG518A, JG519A,
JG520A, JG596A, JG665A, and JG597A 240 mm (9.45 in)
The holes must be level (on the same horizontal line).
2. Drill two holes in the wall.
3. Following the marks, drill the two holes at least 22 mm (0.87 in) deep.
Verify that the holes are level.
4. Insert an anchor into each hole so it is flush with the wall surface.
5. Drive a screw into each anchor, keeping the screw heads protruding at least 1.5 mm (0.06 in)
from the wall.
6. Hang the router on the screws.

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Figure 4 Wall-mounting the router
Grounding the router
W
ARNING!
Connecting the router grounding cable correctly is crucial for protectin
g
the router from li
g
htnin
g
and EMI.
Make sure the grounding resistance is less than 5 ohms.
You can ground the router with a grounding strip or to a buried grounding conductor.
Grounding the router with a grounding strip
1. Remove the grounding screw from the router chassis.
2. Put the ring terminal of the grounding cable on the grounding screw.
3. Use a screwdriver to fasten the grounding screw.
4. Attach the other end of the grounding cable to the grounding strip.

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Figure 5 Connecting the grounding cable to the router
Grounding the router to a buried grounding conductor
If the installation site has no grounding strips but offers the option of grounding to earth, hammer a 0.5
m (1.64 ft) or longer angle iron or steel tube into the earth to serve as a grounding conductor, as shown
in Figure 6.
Figure 6 Grounding to a conductor buried in the earth
Installing a 3G SIM card
CAUTION:
•Do not install or remove a 3G SIM card when the router is powered on.
•To avoid damage to the holder, use proper strength when you install the 3G SIM card.
The HP MSR93X routers support the following frequency ranges:
•3G—800/850/900/1900/2100 MHz WCDMA/HSDPA/HSUPA/HSPA+
•2G—850/900/1800/1900 MHz GSM/GPRS/EGPRS
To install a 3G SIM card:
1. Use a screwdriver to loosen the screws on the 3G SIM card socket cover on the bottom of the
chassis, and remove the cover.

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Figure 7 Removing the 3G SIM card socket cover
2. Push the 3G SIM card holder in the direction marked "OPEN" so the holder projects upwards.
Do not directly insert the 3G SIM card into the holder, or lift the holder.
Figure 8 illustrates the wrong installation methods.
Figure 8 Wrong installation methods
3. Insert the 3G SIM card along the slide rails to the holder.
4. Put down the holder and push the holder in the direction marked "LOCK" to lock the card in
position.

11
Figure 9 Installing the 3G SIM card
1 2
3 4
56
5. Position the socket cover and use a screwdriver to fasten the screws on the cover.
Figure 10 Installing the cover
Installing a 3G antenna
One 3G antenna per 3G module is provided with the router. Purchase one if you need to install two
antennas.
When you install the 3G antenna, attach the antenna to the port marked "MAIN."
To install a 3G antenna:
1. Change the angle of the antenna orientation from vertical to horizontal.
2. Attach the antenna to the router, as shown in Figure 11. Avoid over-tightening.
Change the antenna orientation to vertical to achieve better signal coverage.

12
Figure 11 Installing a 3G antenna
On a dual-3G JG531A router, the 3G SIM1 and 3G SIM2 cards are associated with the two antenna
connectors on the front and rear panels, respectively. Make sure you install the antennas at the correct
positions.
Figure 12 SIM card locations on a dual-3G JG531A router
Figure 13 SIM cards and antenna connectors
Installing a 3G/4G antenna extension cable to a 3G device
The 3G/4G antenna extension cable is not supplied with the router. Prepare it yourself.
To install a 3G/4G antenna extension cable to a 3G device:
1. Thread the male connector of the cable through the hole on the bracket, and use screws (from
behind the bracket) to secure the male connector to the bracket.
2. Change the angle of the antenna orientation from vertical to horizontal.
3. Attach the antenna to the male connector of the cable.

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4. Attach the female connector of the cable to the router.
Figure 14 Installing the 3G/4G antenna extension cable to a 3G device
1 2
M3 M6
M2.9
3G/4G antenna
extension cable
Antenna extension
cable bracket
Installing WLAN antennas
1. Change the angle of the antenna orientation from vertical to horizontal.
2. Attach the antenna to the router, as shown in Figure 15. Avoid over-tightening.
3. Install the other antenna in the same way.
Change the antenna orientation to vertical to achieve better signal coverage.
Figure 15 Installing WLAN antennas
Installing a 4G SIM card
CAUTION:
•Do not install or remove a 4G SIM card when the router is powered on.
•To avoid damage to the holder, use proper strength when you install the 4G SIM card.
The JG596A router supports the following frequency ranges:
•4G—700 MHz
•3G—800/1900 MHz CDMA
The JG665A router supports the following frequency ranges:

14
•4G—DD800/900/1800/2100/2600 MHz
•3G—900/2100 MHz WCDMA/HSDPA/HSUPA/HSPA+
•2G—900/1800/1900 GSM/GPRS/EDGE
To install a 4G SIM card:
1. Use a screwdriver to loosen the screws on the 4G SIM card socket cover on the bottom of the
chassis, and remove the cover.
Figure 16 Removing the 4G SIM card socket cover
2. Push the 4G SIM card holder in the direction marked "OPEN" so the holder projects upwards.
Do not directly insert the 4G SIM card into the holder, or lift the holder.
Figure 17 illustrates the wrong installation methods.
Figure 17 Wrong installation methods
3. Insert the 4G SIM card along the slide rails to the holder.
4. Put down the holder and push the holder in the direction marked "LOCK" to lock the 4G SIM card
in position.

15
Figure 18 Installing the 4G SIM card
1 2
3 4
56
5. Position the socket cover and use a screwdriver to fasten the screws on the cover.
Figure 19 Installing the cover
Installing a 4G antenna
1. Change the angle of the antenna orientation from vertical to horizontal.
2. Attach the antenna to the router, as shown in Figure 20. Avoid over-tightening.
Change the antenna orientation to vertical to achieve better signal coverage.

16
Figure 20 Installing a 4G antenna
Installing a 3G/4G antenna extension cable to a 4G device
The 3G/4G antenna extension cable is not supplied with the router. Prepare it yourself.
To install a 3G/4G antenna extension cable to a 4G device:
1. Thread the male connector of the cable through the hole on the bracket, and use screws (from
behind the bracket) to secure the male connector to the bracket.
2. Change the angle of the antenna orientation from vertical to horizontal.
3. Attach the antenna to the male connector of the cable.
4. Attach the female connector of the cable to the router.
Figure 21 Installing the 3G/4G antenna extension cable to a 4G device