HP ap5000 User instructions

1. Power LED/Beep LED 3. 15” TFT Resistive Touch Screen
(Liquid & dust resistant)
2. Multi-Track (3) Magnetic Stripe Reader (MSR)
( The MSR is standard on some models and optional on
others)
1. Two 2.5” Hard Disk Drive (HDD) bays 5. Advertisement panel (non-electrical)
2. One USB 2.0 port, one audio line-out and one microphone-
in jacks
6. Main display hinge, allows for 90-degree pitch adjustment
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Overview
DA - 13540 North America — Version 13 — January 30, 2012 Page 1

3. I/O Panel with cover 7. Customer Facing Display hinge, allows for 80 degree pitch
adjustment
4. Stand with internal power supply adapter 8. Customer facing 2 Line (2 x 20) Vacuum Florescent Display
(VFD). Optional 10.4” ap5000 LCD Customer Display also
available.
At a Glance
At a GlanceAt a Glance
At a Glance
Intel® Core™ 2 Duo E7400 processor or Intel Celeron 440 processor
One of the following operating systems:
Genuine Windows 7 Professional 32-bit/64-bit*
Windows Embedded POSReady 2009
FreeDOS
Intel Q965/ICH8R Chipset
Dual Channel DDR2 Memory
10/100/1000 NiC
Powered ports (Serial and USB+POWER 24V)
SMART III HHD or SSD
RAID level 0,1 capable (not preconfigured from HP Factory)
Manageability Tools
2 year production life cycle
Cable Management Features
Advertising Panel (for print ads)
Energy Star 5, EU Compliant, RoHS2 Compliant
HP Warranty, 3/3/3 standard
NOTE*:
NOTE*:NOTE*:
NOTE*: Factory preinstall not available. Drivers support only.
NOTE:
NOTE:NOTE:
NOTE: All models and features may not be available in all countries.
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Overview
DA - 13540 North America — Version 13 — January 30, 2012 Page 2

Processors
ProcessorsProcessors
Processors Intel® Celeron® 440 (2.0 GHz, 512K L2 Cache, 800 MHz FSB)
Intel Core™ 2 Duo E7400 (2.8 GHz, 3 MB L2 Cache, 1066 MHz FSB)
Operating System
Operating SystemOperating System
Operating System Preinstalled
PreinstalledPreinstalled
Preinstalled
Genuine Windows 7 Professional 32-bit*
Genuine Windows 7 Professional 64-bit*
†
FreeDOS
Windows Embedded POS Ready 2009
*This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install
the Windows 7 software and take full advantage of Windows 7 functionality. See
http://www.microsoft.com/windows/windows-7/ for details.
†
Factory preinstall not available. Drivers support only.
Graphics
GraphicsGraphics
Graphics Integrated Intel Graphics Media Accelerator 3000
Display
DisplayDisplay
Display 15-inch diagonal TFT dual-bulb display, 1024 x 768 resolution, with 5-wire resistive type touchscreen.
Precalibrated at factory but should be recalibrated after initial software via the calibration wizard. Hard
or soft stylus input: finger tip, finger nail, or credit card edge to perform touch.
Touch Technology 5-wire resistive type
Resolution 1024 x 768
Max Color 16.7M
Contrast Ratio 800:1
Brightness 300 cd/m
2
Pixel Pitch 0.297mm
Viewing Angle 140° horizontally and 140° vertically
Response rate 2ms (rise time), 6ms (decay time)
Default Color Temperature 6488° K
Anti Glare Harness 3H
Color Gamut 61.56%
Backlight Units 2 CCFL
Memory
MemoryMemory
Memory Dual-channel
Dual-channelDual-channel
Dual-channel DDR2 up to 4 GB capacity, 2 slots, supports 800 MHz; most configurations
ship with 1 x 2GB or 1 x 1 GB + 1 x 2 GB (3 GB)
NIC
NICNIC
NIC Realtek RTL8111C Ethernet Connection, 10/100/1000, with WOL support
LAN STATUS: 10MB 100MB 1000MB
Activity is occurring (Left
LED):
LED ACTIVE LED ACTIVE LED ACTIVE
Link Status
(right LED):
None LED On LED On
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Standard Features
DA - 13540 North America — Version 13 — January 30, 2012 Page 3

Keyboard
KeyboardKeyboard
Keyboard Keyboard not included. PS/2 or USB supported.
NOTE:
NOTE:NOTE:
NOTE: A keyboard is required to unbundle the software image.
Pointing Device
Pointing DevicePointing Device
Pointing Device Pointing Device not included. USB supported. Pointing devices include a mouse, trackball, touch pad,
etc.
Multi Track (3) Magnetic
Multi Track (3) MagneticMulti Track (3) Magnetic
Multi Track (3) Magnetic
stripe reader (MSR)
stripe reader (MSR)stripe reader (MSR)
stripe reader (MSR)
Integrated MSR available on some select models. Conforms to ANSI/ISO 7810, 7811 1/5, 7812, and
7813;
Supports OPOS and JPOS drivers layer; 3 tracks: IATA, ABA, THRIFT; bi-directional swipe, LED indicates
status of reader.
NOTE:
NOTE:NOTE:
NOTE: The MSR is standard on some models and optional on others
Vacuum Fluorescent
Vacuum FluorescentVacuum Fluorescent
Vacuum Fluorescent
Display (VFD)
Display (VFD)Display (VFD)
Display (VFD)
(2 x 20 Customer Facing
(2 x 20 Customer Facing(2 x 20 Customer Facing
(2 x 20 Customer Facing
Display)
Display)Display)
Display)
2 line x 20 character display (40 characters total), RS-232 interface, DC5V (COM 2 port set to 5 Volts at
factory in BIOS setup). Supports complex character set, control commands, user-defined fonts and
international fonts. Display pitch adjustment 80 degrees (10 degrees to 90 degrees), no height
adjustment.
WARNING
WARNINGWARNING
WARNING : VFD (2 x 20 customer display) must be plugged into COM 1 or COM 2 (not COM3 since
COM 3 does not support DC5V. Plugging the VFD into COM 3 may damage the VFD. COM 1 may be
used for the VFD but 5 Volts will need to be selected in BIOS Setup for COM 1.
NOTE:
NOTE:NOTE:
NOTE: The VFD occupies COM 2 from the factory. Although three COM ports are present on ap5000,
COM 2 is occupied by the VFD; therefore, only two COM ports are available to the end user when the
VFD is installed.
Advertisement panel
Advertisement panelAdvertisement panel
Advertisement panel This non-electrical panel features a clear cover. It may be removed so that print material/advertisements
can be displayed. HP provides a template for the advertisement panel.
Storage
StorageStorage
Storage Hard Drive or Solid State
Hard Drive or Solid StateHard Drive or Solid State
Hard Drive or Solid State
Drive
DriveDrive
Drive
(2) 2.5" internal storage bays: 160 GB or 250GB 2.5" Hard Disk Drive
(HDD) (select models), 64 GB or 80GB 2.5" Solid State Drive (SSD) (select
models)
NOTE:
NOTE:NOTE:
NOTE: The ap5000 can be configured with a combination of the 160 GB,
250 GB HDD or 64 GB, 80 GB SSD; however, if RAID 1 is requested from
the HP Factory, both storage bays must contain the same size drive.
Optical Drive
Optical DriveOptical Drive
Optical Drive External USB only (not included).
NOTE:
NOTE:NOTE:
NOTE: an optical drive is required to restore the software image.
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Standard Features
DA - 13540 North America — Version 13 — January 30, 2012 Page 4

I/O Panel
I/O PanelI/O Panel
I/O Panel VGA
VGAVGA
VGA 1
WARNING
WARNINGWARNING
WARNING : This is a Powered VGA Port. Do not hot plug a monitor into the VGA port. Doing so may
damage the monitor. Always power down the ap5000 when removing or attaching a monitor to the VGA
port.
USB 2.0
USB 2.0USB 2.0
USB 2.0 5: 4 (located at bottom of main display behind access panel), 1 left side
(behind access panel)
Audio line out
Audio line outAudio line out
Audio line out 1
Microphone in
Microphone inMicrophone in
Microphone in 1
Power connector
Power connectorPower connector
Power connector 1: DC 19V for 130W AC power adapter
RJ-45/Ethernet
RJ-45/EthernetRJ-45/Ethernet
RJ-45/Ethernet 1
RS232 ports
RS232 portsRS232 ports
RS232 ports 3: Com 1 & 2 (5 V configurable in BIOS), Com 3 (12V configurable in
BIOS)
NOTE:
NOTE:NOTE:
NOTE: 1 COM port is occupied by the VFD so only 2 are available. If the
optional 10.4" CFD is installed, then all 3 COM ports become available.
USB+Power
USB+PowerUSB+Power
USB+Power 1: 24 Volt
Keyboard (PS/2)
Keyboard (PS/2)Keyboard (PS/2)
Keyboard (PS/2) 1
Parallel port
Parallel portParallel port
Parallel port
Kensington Lock Hole
Kensington Lock HoleKensington Lock Hole
Kensington Lock Hole
1
1 (lock kit sold separately)
I/O Panel Layout:
I/O Panel Layout:I/O Panel Layout:
I/O Panel Layout:
(screen side)
NOTE:
NOTE:NOTE:
NOTE: I/O Panel located at rear, lower side of display under cover
Audio/Visual
Audio/VisualAudio/Visual
Audio/Visual Intel integrated high-definition audio with 2-channel Via VT1708S codec
Software
SoftwareSoftware
Software Preinstalled software
Preinstalled softwarePreinstalled software
Preinstalled software PDF Complete, HP Client Automation Agent
McAfee Total Protection (Windows 7 and Windows XP only)
Power Manager
Power ManagerPower Manager
Power Manager Advanced Configuration and Power Management Interface (ACPI) allows the system to wake from a low
power mode.
NOTE:
NOTE:NOTE:
NOTE: Power button is located on I/O panel and concealed under the I/O cover.
SMBIOS
SMBIOSSMBIOS
SMBIOS System Management BIOS, previously known as DMI BIOS, for system management information
Security
SecuritySecurity
Security Kensington Lock Support, (located in two places: underneath the base and on I/O panel), Power-On
password protection, Setup password protection, USB port disable.
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Standard Features
DA - 13540 North America — Version 13 — January 30, 2012 Page 5

Power Supply
Power SupplyPower Supply
Power Supply 130 W AC power adapter, ENERGY STAR 5.0 qualified, European Union 2005/32/EC (EUP LOT 6,
EUP LOT 7), input 90 to 260 VAC; Frequency range 47 to 63 Hz
Service and Support
Service and SupportService and Support
Service and Support Standard 3/3/3 limited warranty: 3 years parts, 3 years labor, 3 years on-site service. OS support for 90
days; quick restore solution included (requires external optical drive/not included)
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Standard Features
DA - 13540 North America — Version 13 — January 30, 2012 Page 6

Customer Facing Displays
Customer Facing DisplaysCustomer Facing Displays
Customer Facing Displays HP 2-line x 20 characters, Vacuum Florescent Display (VFD) kit BV495AA
HP 10” LCD Customer facing display kit AZ191AA
Magnetic Stripe Reader
Magnetic Stripe ReaderMagnetic Stripe Reader
Magnetic Stripe Reader HP ap5000 Magnetic Stripe Reader BZ721AA
Hard Drives
Hard DrivesHard Drives
Hard Drives HP 160-GB 7200 SATA 3.0-Gb/s 2.5 inch Hard Drive
( NOTE:
NOTE:NOTE:
NOTE: Available June 14, 2010 )
BS582AA
HP 250GB 7.2K SATA 3.0-Gb/s 2.5" Hard Disk Drive BZ724AA
HP ap5000 64GB SATA Solid State Driv BT391AA
HP 64 GB Solid State Drive VG679AA*
HP 80 GB Solid State Drive for HP Business Desktop PCs BM848AV **
NOTE:
NOTE:NOTE:
NOTE: Drive caddy included with HP ap5000 base system
*Alternative if BT391AA is not available for 64GB.
Optical Drives
Optical DrivesOptical Drives
Optical Drives External USB CD/DVD R/RW Drive FS943AA#ABA
Input/Output Devices
Input/Output DevicesInput/Output Devices
Input/Output Devices HP USB 2-Button Optical Scroll Mouse DC172AT
HP USB Washable Keyboard VF097AA
POS Peripherals
POS PeripheralsPOS Peripherals
POS Peripherals HP Heavy Duty Cash Drawer FK182AA
HP Flip-Top Cash Drawer BW867AA
HP Laser Barcode Scanner EY022AA
HP Imaging Barcode Scanner BW868AA
HP USB Single Station Thermal Receipt Printer FK224AA
HP Dual Serial/USB Single Station Thermal Receipt Printer BM476AA
HP USB Multifunction Thermal Receipt Printer with MICR FK184AA
HP Customer Pole Display FK225AA
Memory
MemoryMemory
Memory (DIMMs) HP 1 GB PC2-6400 (DDR2 800 MHz) BZ722AA *
HP 2 GB PC2-6400 (DDR2 800 MHz) BZ723AA **
* Desktop PC memory AH058AA also compatible
** Desktop PC memory AH060AA also compatible
Security
SecuritySecurity
Security HP Keyed Cable Lock BV411AA
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Options
DA - 13540 North America — Version 13 — January 30, 2012 Page 7

Accessories
AccessoriesAccessories
Accessories HP ap5000 Wall Mount kit BT390AA
HP PS/2 Standard Keyboard DT527A
HP PS/2 2-Button Optical Scroll Mouse EY703AA
HP USB-P/S2 Optical Mouse DC369A
HP USB Optical Travel Mouse RH304AA
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Options
DA - 13540 North America — Version 13 — January 30, 2012 Page 8

System Unit
System UnitSystem Unit
System Unit Dimensions
DimensionsDimensions
Dimensions (HxWxD) (12.40 x 15.79 x 9.33 in) 31.5 x 40.1 x 23.7 cm
Bottom footprint:
(W: 9.84 x D: 9.33 in) W: 25.0 x D: 23.7 cm
Weight
WeightWeight
Weight 24.36 lb (11.05 kg)
Stand-Alone Power
Stand-Alone PowerStand-Alone Power
Stand-Alone Power
Requirements
RequirementsRequirements
Requirements
Electrical Ratings 90 to 264 VAC; 47 to 63 Hz
Average Operating Power 47.3W under normal operation
Max Operating Power 130 watts
Temperature
TemperatureTemperature
Temperature Operating 50° to 104° F (10 to 40° C)
Non-operating -20° to 140° F (-30° to 60° C)
Relative Humidity
Relative HumidityRelative Humidity
Relative Humidity Operating 20 to 85%
Altitude
AltitudeAltitude
Altitude
(unpressurized)
Operating 0 to 10,000 ft (3,048 m)
Non-operating 0 to 30,000 ft (9,144 m)
Industry Standard
Industry StandardIndustry Standard
Industry Standard
Certifications
CertificationsCertifications
Certifications
UL, CSA, FCC Compliance, ENERGY STAR®, EPEAT® Silver
For accessibility information on HP products, please visit: http://www.hp.com/accessibility .
ROM BIOS Information
ROM BIOS InformationROM BIOS Information
ROM BIOS Information
Key features of the HP BIOS in the ap5000 include:
Security – Power on password, F-10 Setup password, USB port disable,
Thermal and power management – The BIOS provides and enables thermal and power management technologies
Administrator password – Also known as the setup password, this helps prevent unauthorized changes to the system
configuration. If the administrator password is not known, the BIOS version cannot be changed and changes cannot be made
to BIOS settings using F10 setup or under the OS.
Advanced Configuration and Power Interface (ACPI) – Represents a significant innovation in power and configuration
management, allowing operating systems and applications to manage power based on activity and usage. Provides power
conservation features under Windows XP.
Ability to disable the internal speaker
Other Features
Other FeaturesOther Features
Other Features Description
DescriptionDescription
Description
ACPI-Ready Hardware Advanced Configuration and Power Management Interface (ACPI) allows the system to wake from a low
power mode.
SMBIOS Ver. 2.4 System Management BIOS, previously known as DMI BIOS, for system management information
Dual-State Power Button Power button acts as both an on/off button and suspend-to-sleep button
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Technical Specifications
DA - 13540 North America — Version 13 — January 30, 2012 Page 9

Serviceability Features of System
Serviceability Features of SystemServiceability Features of System
Serviceability Features of System
Dual Color Power LED on Front of Computer (Indicates Normal Operations and Fault Conditions)
Diagnostic LED Explanation Table Number of repeated red LED blinks:
2-processor thermal protection activated
3-processor not installed
4-power supply failure
5-memory error
6-video error
7-PCA failure (ROM detected failure prior
to video)
8-invalid ROM, bootblock recover mode
Flash Recovery with Video DIMM Connectors for easy Upgrade Socketed Processor for easy Upgrade
Restore CD NIC LEDs (integrated) DIMM Connectors for easy Upgrade
Serviceability Features of Chassis
Serviceability Features of ChassisServiceability Features of Chassis
Serviceability Features of Chassis
Dual Color Power LED – To indicate normal operations and fault conditions
System memory can be upgraded
Tool-less removal power supply
Feature
FeatureFeature
Feature Description
DescriptionDescription
Description
ASF 2.0 support (Alert Standard Format) Industry-standard specification for network alerting and remote
control in operating system-absent environments
SMART Technology
(Self-Monitoring, Analysis and Reporting Technology)
Allows hard drives to monitor their own health and to raise flags if
imminent failures were predicted
Predicts failures before they occur. Tracks fault prediction
and failure indication parameters such as re-allocated
sector count, spin retry count, calibration retry count
By avoiding actual hard drive failures, SMART hard drives
act as "insurance" against unplanned user downtime and
potential data loss from hard drive failure
Eco-Label Certifications &
Eco-Label Certifications &Eco-Label Certifications &
Eco-Label Certifications &
declarations
declarationsdeclarations
declarations
This product has received or is in the process of being certified to the following approvals and may be
labeled with one or more of these marks:
US ENERGY STAR®
IT ECO declaration
EPEAT Silver where HP registers commercial desktop products. See http://www.epeat.net for
registration status in your country.
Energy Consumption
Energy ConsumptionEnergy Consumption
Energy Consumption 115 VAC 230 VAC 100 VAC
Normal Operation 34 W 29 W 33.5 W
Sleep (Energy Star low
power mode)
1 W 1.1 W 1 W
Off 0.8 W 0.9 W 0.8 W
Heat Dissipation
Heat DissipationHeat Dissipation
Heat Dissipation * 115 VAC 230 VAC 100 VAC
Normal Operation 116 BTU/hr 99 BTU/hr 115 BTU/hr
QuickSpecs
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) SystemHP ap5000 All-in-One (AiO) Point of Sale (POS) System
HP ap5000 All-in-One (AiO) Point of Sale (POS) System
Technical Specifications
DA - 13540 North America — Version 13 — January 30, 2012 Page 10