HPE ProLiant DL380 Gen11 User manual

HPE ProLiant DL380 Gen11 Server User GuideHPE ProLiant DL380 Gen11 Server User Guide
Part Number: 30-ABE7B3E0-002
Published: April 2023
Edition: 2

HPE ProLiant DL380 Gen11 Server User GuideHPE ProLiant DL380 Gen11 Server User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 30-ABE7B3E0-002
Published: April 2023
Edition: 2
© Copyright - 2023 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Intel®, Itanium®, Optane™, Pentium®, Xeon®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation or its subsidiaries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
VMware ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States and/or other
jurisdictions.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other countries.
microSD® is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Kensington® is a registered trademark of ACCO Brands.
All third-party marks are property of their respective owners.
Revision historyRevision history
Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes
30-ABE7B3E0-001 February 2023 1 Initial release
30-ABE7B3E0-002 April 2023 2 Updated DIMM installation procedure for max-performance heatsinks

Table of contentsTable of contents
Component identification
Front panel components
Front panel LEDs and buttons
UID button functionality
Front panel LED power fault codes
Systems Insight Display LEDs
Systems Insight Display combined LED descriptions
Rear panel components
Rear panel LEDs
System board components
System maintenance switch descriptions
DIMM label identification
DIMM slot locations
Heatsink and processor socket components
HPE Basic Drive LED definitions
Drive boxes and numbering
HPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitions
Setup
Optional services
Setting up the server
Operational requirements
Space and airflow requirements
Temperature requirements
Power requirements
Electrical grounding requirements
Connecting a DC power cable to a DC power source
Rack warnings and cautions
Server warnings and cautions
Electrostatic discharge
Operations
Power up the server
Power down the server
Extend the server from the rack
Remove the server from the rack
Remove the bezel
Remove the access panel
Installing the access panel
Remove the fan cage

Install the fan cage
Remove the air baffle or midplane drive cage
Install the air baffle
Remove the riser cage
Releasing the cable management arm
Accessing the Systems Insight Display
Hardware options installation
Introduction
Hewlett Packard Enterprise product QuickSpecs
Server data backup
Controllers
Installing a type-o storage controller
Installing a type-p storage controller
Cooling
Fan mode behavior
Installing high-performance fans
Drive cage options
Installing a front 8SFF drive cage
Installing a front 2SFF side-by-side drive cage
Installing a front 2SFF stacked drive cage
Installing a midplane drive cage
Installing a rear 2SFF stacked drive cage
Hard drives
Drive guidelines
Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive
Energy pack options
Minimum firmware versions
HPE Smart Storage Battery
HPE Smart Storage Hybrid Capacitor
Installing a smart storage battery/capacitor
Management
Installing the Systems Insight Display
Installing a rear serial port interface
Memory
Memory population information
DIMM-processor compatibility
HPE SmartMemory speed information
Installing a DIMM
Networking
Installing an OCP network adapter
Installing a PCIe network adapter

Optical drives and media bays
Installing a universal media bay in the SFF chassis
Installing a universal media bay in the LFF chassis
Installing the optical disc drive in the SFF universal media bay
Installing the optical disc drive in the LFF universal media bay
OS boot device
Installing boot device drives
Installing the HPE NS204i Boot Device
Power supply options
Power supply warnings and cautions
Hot-plug power supply calculations
Installing an AC power supply
Processor and heatsink options
Processor cautions
Installing the processor
Rack mounting options
Rail identification markers
Rack mounting interfaces
Rack rail options
Installing the server into the rack
Installing the rack rail hook-and-loop strap
Installing the cable management arm
Riser and riser cage options
PCIe5 slot description
Supported PCIe form factors
Installing expansion boards
Installing a secondary riser cage
Installing a tertiary riser cage
Installing an accelerator or GPU
Installing a rear 2 SFF riser cage
Installing a rear 2LFF riser cage
Installing primary and secondary risers
Installing tertiary risers
Security
Installing the bezel
Installing the chassis intrusion detection switch
Trusted Platform Module 2.0 guidelines
BitLocker recovery key/password retention guidelines
Cabling
Cabling guidelines
Cabling diagrams
8 SFF box 1 cabling

8 SFF box 1 cabling
8 SFF box 2 cabling
8 SFF box 3 cabling
Mid 8 SFF cabling
Front 2 SFF cabling
Rear 2 SFF cabling
LFF cabling
Riser enablement cabling
Power cabling
GPU cabling
NS204i-u boot device cabling
OCP bandwidth upgrade
Systems Insight Display cabling
I/O cabling
Front power switch cabling
Serial port cabling
Configuration resources
Updating firmware or system ROM
Configuring the server
Configuring storage controllers
Managing the HPE NS204i Boot Device
Deploying an OS
Configuring security
Optimizing the server
Server management
Managing Linux-based high performance compute clusters
Troubleshooting
NMI functionality
Troubleshooting resources
Specifications
Environmental specifications
Mechanical specifications
Power supply specifications
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
Hot-plug power supply calculations
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
Accessing updates

Remote support
Customer self repair
Warranty information
Regulatory information
Documentation feedback

Component identificationComponent identification
SubtopicsSubtopics
Front panel componentsFront panel components
Front panel LEDs and buttonsFront panel LEDs and buttons
Rear panel componentsRear panel components
Rear panel LEDsRear panel LEDs
System board componentsSystem board components
HPE Basic Drive LED definitionsHPE Basic Drive LED definitions
Drive boxes and numberingDrive boxes and numbering
HPE NS204i-u Boot Device componentsHPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitionsHPE NS204i-u Boot Device LED definitions
Front panel componentsFront panel components
SFF front panel componentsSFF front panel components
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 8 SFF drives or universal media bay (optional)
3 8 SFF drives (optional)
4 8 SFF drives
5 Systems Insight Display (optional)
6 USB 3.2 Gen 1 port
7 iLO Service Port
SFF media bay componentsSFF media bay components
HPE ProLiant DL380 Gen11 Server User Guide 8

ItemItem DescriptionDescription
1 USB 2.0 port
2 DisplayPort 1.1a
3 Optical disc drive (optional)
4 USB 2.0 port
5 Front 2 SFF stacked drives (optional)
12 LFF front panel components12 LFF front panel components
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 USB 3.2 Gen 1 port
3 iLO Service Port
4 LFF drives
8 LFF front panel components8 LFF front panel components
HPE ProLiant DL380 Gen11 Server User Guide 9

ItemItem DescriptionDescription
1 2 SFF side by side drives (optional)
2 LFF media bay
LFF media bay componentsLFF media bay components
ItemItem DescriptionDescription
1 Optical disk drive
2 DisplayPort 1.1a
Front panel LEDs and buttonsFront panel LEDs and buttons
SFFSFF
HPE ProLiant DL380 Gen11 Server User Guide 10

ItemItem DescriptionDescription StatusStatus
1 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
2 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
3 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
4 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
LFFLFF
1
2
1
3
1
1
1
2
3
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ItemItem DescriptionDescription StatusStatus
1 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
2 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
3 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
4 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
SubtopicsSubtopics
UID button functionalityUID button functionality
Front panel LED power fault codesFront panel LED power fault codes
Systems Insight Display LEDsSystems Insight Display LEDs
Systems Insight Display combined LED descriptionsSystems Insight Display combined LED descriptions
UID button functionalityUID button functionality
The UID button can be used to identify a specific server in a rack or display the Server Health Summary when the server will not power on.
1
2
1
3
1
1
1
2
3
HPE ProLiant DL380 Gen11 Server User Guide 13

For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise websiteHewlett Packard Enterprise website .
Front panel LED power fault codesFront panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.
SubsystemSubsystem LED behaviorLED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
OCP adapter 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Systems Insight Display LEDsSystems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.
HPE ProLiant DL380 Gen11 Server User Guide 14

DescriptionDescription StatusStatus
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
DIMM group LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For status, see Rear panel LEDs.
Power supply LEDs Off = Normal
Solid amber = Power subsystem degraded, power supply failure, or input power lost.
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED Off = Normal
Amber = High system temperature detected
Power cap LED Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Amp Status LED Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the network adapter
port activity. In the case of a dual-port adapters, only NIC LED 1 and 2 will illuminate to correspond with the activity of the respective
network ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For more information on
the combination of these LEDs, see Systems Insight Display combined LED descriptions).
Systems Insight Display combined LED descriptionsSystems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
Systems Insight Display LEDs
1
1
HPE ProLiant DL380 Gen11 Server User Guide 15

System power LED
Health LED
Systems Insight DisplaySystems Insight Display
LED and colorLED and color
HealthHealth
LEDLED
SystemSystem
power LEDpower LED
StatusStatus
Processor (amber) Red Amber One or more of the following
conditions might exist:
Processor in socket X has failed.
Processor X is not installed in
the socket.
Processor X is unsupported.
ROM detects a failed processor
during POST.
Processor (amber) Amber Green Processor in socket X is in a pre-
failure condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot X is in a pre-failure
condition.
Over temp (amber) Amber Green The Health Driver has detected a
cautionary temperature level.
Over temp (amber) Red Amber The server has detected a hardware
critical temperature level.
PCI riser (amber) Red Green The PCI riser cage is not seated
properly.
Fan (amber) Amber Green One fan has failed or has been
removed.
Fan (amber) Red Green Two or more fans have failed or
been removed.
Power supply (amber) Red Amber One or more of the following
conditions might exist:
Only one power supply is
installed and that power supply
is in standby.
Power supply fault.
System board fault.
Power supply (amber) Amber Green One or more of the following
conditions might exist:
Redundant power supply is
installed and only one power
supply is functional.
AC power cord is not plugged
into redundant power supply.
Redundant power supply fault.
Power supply mismatch at
POST or power supply
mismatch through hot-plug
addition.
Power cap (off) — Amber Standby.
HPE ProLiant DL380 Gen11 Server User Guide 16

Power cap (green) — Flashing
green
Waiting for power.
Power cap (green) — Green Power is available.
Power cap (flashing
amber)
— Amber Power is not available.
Systems Insight DisplaySystems Insight Display
LED and colorLED and color
HealthHealth
LEDLED
SystemSystem
power LEDpower LED
StatusStatus
IMPORTANT:IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs
by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM.
Rear panel componentsRear panel components
ItemItem DescriptionDescription
1 Primary riser slots 1–3 (optional drive cage)
2 Secondary riser slots 4–6 (optional drive cage)
3 Tertiary riser slots 7–8 (optional drive cage)
4 Power supply 1 (PS1)
5 Power supply 2 (PS2)
6 Video port (VGA)
7 OCP slot 15
8 Serial port (optional)
9 iLO Management Port
10 USB 3.2 Gen 1 ports
11 OCP slot 14
Rear panel LEDsRear panel LEDs
HPE ProLiant DL380 Gen11 Server User Guide 17

ItemItem DescriptionDescription StatusStatus
1 Power supply LED Off = System is off or power supply has failed
Solid green = Normal
2 Status LED Off = No network activity
Solid green = Link to network
Flashing green = Network activity
3 Link LED Off = No network link
Green = Network link
4 UID LED Off = Deactivated
Solid blue = Activated
Flashing blue = System is being managed remotely
System board componentsSystem board components
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ItemItem DescriptionDescription
X System maintenance switch
1 Front DisplayPort/USB 2.0 connector
2 OCP slot 14 port 2
3 LP SlimSAS port 2
4 LP SlimSAS port 1
5 Primary riser connector
6 Front I/O & USB 3.2 Gen 1 port connector
7 OCP slot 14 backup power connector
8 SATA optical port
9 Socket 1 MCIO port 1
10 x8 SlimSAS ports
11 Drive box 3 power connector
12 Drive box 2 power connector
13 Drive box 1 power connector
14 Signal connector
15 Internal USB ports
16 Backplane power connector
17 Chassis Intrusion Detection switch connector
18 Socket 2 MCIO port 2
19 Socket 2 MCIO port 1
20 SID connector
21 Secondary riser connector
22 OCP slot 15 backup power connector
23 System battery
24 Energy pack connector
25 NS204i-u power connector
26 Tertiary riser connector
27 Auxiliary power connector for secondary
riser
28 Serial port connector (optional)
29 OCP slot 15 port 1
30 OCP slot 15 port 2
31 Auxiliary power connector for primary riser
The SlimSAS ports are numbered 1B-4B, 1A-4A from left to right. B is for processor 2 and A is for processor 1.
Top = USB 3.2 Gen 1 port, Bottom = USB 2.0 port
SubtopicsSubtopics
System maintenance switch descriptionsSystem maintenance switch descriptions
DIMM label identificationDIMM label identification
1
2
1
2
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