HPE D2220sb Manual

HPE D2220sb Storage Blade
Maintenance and Service Guide
Part Number: 714240-002
Published: September 2018
Edition: 2
Abstract
This guide describes identification and maintenance procedures, diagnostic tools,
specifications, and requirements for hardware components and software. Hewlett
Packard Enterprise assumes you are qualified in the servicing of computer
equipment, trained in recognizing hazards in products, and are familiar with
weight and stability precautions.

© Copyright 2013, 2018 Hewlett Packard Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or
omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent
with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for
Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over
and is not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgements
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Customer self repair...................................................................................................................... 5
Parts only warranty service............................................................................................................................ 5
Illustrated parts catalog ............................................................................................................... 16
Storage blade components.......................................................................................................................... 16
Removal and replacement procedures........................................................................................... 18
Required tools............................................................................................................................................ 18
Safety considerations..................................................................................................................................18
Preventing electrostatic discharge ......................................................................................................18
Symbols on equipment......................................................................................................................18
Storage blade warnings and cautions ................................................................................................19
Storage blade preparation ..........................................................................................................................19
Servicing internal storage blade components ......................................................................................19
Avoiding equipment damage and data loss ........................................................................................21
Remove the access panel ..................................................................................................................25
Install the access panel .....................................................................................................................25
Drive blank................................................................................................................................................25
Drive.........................................................................................................................................................26
FBWC capacitor pack ................................................................................................................................28
FBWC module ........................................................................................................................................... 29
Front panel................................................................................................................................................30
LED panel.................................................................................................................................................. 31
System board ............................................................................................................................................32
Drive drawer .............................................................................................................................................36
Enclosure release latch assembly ................................................................................................................. 38
Diagnostic tools .......................................................................................................................... 40
HPE ROM-Based Setup Utility ......................................................................................................................40
Using RBSU .....................................................................................................................................40
HPE Insight Diagnostics...............................................................................................................................40
HPE Insight Diagnostics survey functionality.........................................................................................41
Active Health System .................................................................................................................................. 41
Integrated Management Log........................................................................................................................42
Troubleshooting.......................................................................................................................... 43
Troubleshooting resources ...........................................................................................................................43
Component identification............................................................................................................. 44
Front panel components ..............................................................................................................................44
Front panel LEDs ........................................................................................................................................ 45
Drive drawer open alarm ..................................................................................................................46
Drive LED definitions...................................................................................................................................46
Specifications............................................................................................................................. 47
Environmental specifications........................................................................................................................ 47
Storage blade specifications........................................................................................................................ 47
Acronyms and abbreviations........................................................................................................ 48

Contents 4
Documentation feedback ............................................................................................................. 49
Index......................................................................................................................................... 50

Customer self repair 5
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard
Enterprise will ship that part directly to you for replacement. There are two categories of CSR parts:
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for you,
there may or may not be additional charges, depending on the type of warranty service designated
for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Technical Support Center
and a technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials
shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard
Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you
must ship the defective part back to Hewlett Packard Enterprise within a defined period of time, normally
five (5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise
billing you for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all
shipping and part return costs and determine the courier/carrier to be used.
For more information about Hewlett Packard Enterprise's Customer Self Repair program, contact your
local service provider. For the North American program, refer to the Hewlett Packard Enterprise website
(http://www.hpe.com/info/selfrepair).
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

Customer self repair 6
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair =
réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces
défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou
mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett
Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR:
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le
type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise
exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées
par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance
téléphonique, appelez le Centre d'assistance technique Hewlett Packard Enterprise. Dans les documents
envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est nécessaire de lui
retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement
cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si
vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous
facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à
utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise (http://www.hpe.com/info/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.

Customer self repair 7
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:
Obbligatorie –Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera per il
servizio.
Opzionali –Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard
Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte
del cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite
da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei
componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei componenti.
Qualora sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire
ad Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web Hewlett Packard
Enterprise (http://www.hpe.com/info/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà
gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise, dovrà
sostenere le spese di spedizione e di manodopera per il servizio.

Customer self repair 8
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten
zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn Hewlett
Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose feststellt, dass
das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard Enterprise
dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
Zwingend –Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
Optional –Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden. Im
illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen
einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den
Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an
Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an
Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums
tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie
das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das Ersatzteil in Rechnung
stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die
Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf
der Hewlett Packard Enterprise Website unter (http://www.hpe.com/info/selfrepair).
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt
Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.

Customer self repair 9
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución. Los
componentes CSR se clasifican en dos categorías:
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita
a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo,
si precisa que Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes
adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para
que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que un
proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se
identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega
en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise siguiente
(http://www.hpe.com/info/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos

Customer self repair 10
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise dat
onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise
verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk
van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een Hewlett
Packard Enterprise Service Partner om via de telefoon technische ondersteuning te ontvangen. Hewlett
Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte
onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan
Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een
bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het
defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde
verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor
het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt Hewlett
Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest
Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett Packard Enterprise
website (http://www.hpe.com/info/selfrepair).
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.

Customer self repair 11
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht.
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou
fornecedores/parceiros de serviço da Hewlett Packard Enterprise) concluir que o reparo pode ser
efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem
duas categorias de peças CSR:
Obrigatória –Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Opcional –Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise dentro do período determinado, normalmente cinco (5)
dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de
transporte fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as
peças de reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e
de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,
visite o site da Hewlett Packard Enterprise (http://www.hpe.com/info/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Customer self repair 12

Customer self repair 13

Customer self repair 14

Customer self repair 15

Illustrated parts catalog 16
Illustrated parts catalog
Storage blade components
For up-to-date spare parts information, see either of the following websites:
Hewlett Packard Enterprise PartSurfer website (http://partsurfer.hpe.com/search.aspx)
Hewlett Packard Enterprise Parts Store website
(https://parts.hpe.com/Hpparts/CountryChoice.aspx)
Item
Description
Spare part
number
Customer self
repair (on page
5)
1
FBWC capacitor pack
660091-001
Mandatory
2
System board
685032-001
Optional
3
FBWC module
685033-001
Mandatory

Illustrated parts catalog 17
Item
Description
Spare part
number
Customer self
repair (on page
5)
4
Enclosure release latch
621522-001
Mandatory
5
Front panel assembly and LED panel
685035-001
Mandatory
6
Drive blank
670033-001
Mandatory
7
Drive drawer slides**
—
—
8
Drive drawer assembly
685034-001
Optional
9
Hard drives*
—
—
a) 146-GB, SAS, SFF, 15,000-rpm, 6G
653950-001
Mandatory
b) 500-GB, SAS, SFF, 7,200-rpm, 6G
653953-001
Mandatory
c) 1-TB, SAS, SFF, 7,200-rpm, 6G
653954-001
Mandatory
d) 300-GB, SAS, SFF, 10,000-rpm, 6G
653955-001
Mandatory
e) 450-GB, SAS, SFF, 10,000-rpm, 6G
653956-001
Mandatory
f) 600-GB, SAS, SFF, 10,000-rpm, 6G
653957-001
Mandatory
g) 300-GB, SAS, SFF, 15,000-rpm, 6G
653960-001
Mandatory
h) 900-GB, SAS, SFF, 10,000-rpm, 6G
653971-001
Mandatory
500-GB, SATA, SFF, 7,200-rpm, 6G
656107-001
Mandatory
i) 1-TB, SATA, SFF, 7,200-rpm, 6G
656108-001
Mandatory
j) 1.2-TB, SAS, SFF, 10,000-rpm, 6G
697631-001
Mandatory
10
Solid state drives*
—
—
a) 200-GB, SAS, SLC, SFF, 6G
653961-001
Mandatory
b) 400-GB, SAS, SLC, SFF, 6G
653962-001
Mandatory
c) 100-GB, SATA, MLC, SFF, 3G
653965-001
Mandatory
d) 200-GB, SATA, MLC, SFF, 3G
653966-001
Mandatory
e) 400-GB, SATA, MLC, SFF, 3G
653967-001
Mandatory
* Not shown
** This component is shown for illustrative purposes.

Removal and replacement procedures 18
Removal and replacement procedures
Required tools
You need the following items for some procedures:
T-10 Torx screwdriver
HPE Insight Diagnostics software ("HPE Insight Diagnostics" on page 40)
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

Removal and replacement procedures 19
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
5.0 kg
11.0 lb
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.
These symbols, on power supplies or systems, indicate that the equipment is
supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power
cords to completely disconnect power from the system.
Storage blade warnings and cautions
WARNING: To reduce the risk of shock or injury from high-current electrical energy, do not
remove the D2220sb access panel and then install the D2220sb into the enclosure.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the D2220sb with the access panel removed. Operating the
D2220sb in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
CAUTION: When performing non-hot-plug operations, you must power down the D2220sb
and/or the system. However, it may be necessary to leave the D2220sb powered up when
performing other operations, such as hot-plug installations or troubleshooting.
Storage blade preparation
Servicing internal storage blade components
To service any internal D2220sb component, do the following:
1. Power down the partner server blade (on page 20).
2. Remove the D2220sb (on page 20).

Removal and replacement procedures 20
Power down the partner server blade
In systems that use the D2220sb as external data storage, be sure that the partner server blade is the first
unit to be powered down and the last to be powered back up. Taking this precaution ensures that the
system and the OS are shut down in an orderly manner.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the D2220sb.
To power down the D2220sb, power down the partner server blade. See the server blade
documentation.
Remove the D2220sb
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the D2220sb
before beginning any installation procedure. Improper grounding can cause ESD.
To remove the component:
1. Identify the proper D2220sb.
2. Power down the partner server blade (on page 20).
3. If the partner server blade is a full-height server blade, do one of the following:
oRemove the blank installed above the D2220sb.
oRemove the half-height device installed above the D2220sb.
For information about removing a half-height device, see the half-height device user guide.
4. Remove the D2220sb: