HPE StoreEver MSL3040 User manual

HPE StoreEver MSL3040 Tape Library
Getting Started Guide
Part Number: Q6Q62-00052
Published: November 2018
Edition: 3
Abstract
This guide provides information on installing the HPE StoreEver MSL3040 Tape Library. This
guide is intended for system administrators and other users who need physical knowledge of the
tape library.

© Copyright 2017, 2018 Hewlett Packard Enterprise Development LP
Acknowledgments
Microsoft® and Windows® are trademarks of the Microsoft group of companies.
Warranty
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the Storage warranty
information website:
http://www.hpe.com/support/Storage-Warranties

Contents
Overview.......................................................................................................5
Front panel.......................................................................................................................................... 5
Rear panel...........................................................................................................................................6
USB ports............................................................................................................................................ 7
Tape drive back panels........................................................................................................................7
MSL3040 power supply LEDs............................................................................................................. 8
Module and tape drive numbering.......................................................................................................8
MSL3040 storage slots........................................................................................................................9
Library user interfaces.......................................................................................................................10
Planning the installation........................................................................... 12
Location requirements.......................................................................................................................12
Module and rack layout guidelines.................................................................................................... 13
FC connection information.................................................................................................................13
SAS connection information.............................................................................................................. 14
Library partition guidelines.................................................................................................................15
Installing the library...................................................................................16
Preparing the host............................................................................................................................. 16
Unpacking the shipping containers....................................................................................................17
Installing the shelves in the rack........................................................................................................18
Installing the base module in the rack............................................................................................... 20
Preparing the top and bottom modules............................................................................................. 21
Installing the expansion modules in a rack........................................................................................24
Aligning and connecting modules......................................................................................................25
Installing optional power supplies......................................................................................................26
Installing tape drives..........................................................................................................................27
Connecting the Fibre Channel cables............................................................................................... 28
Connecting the SAS cable.................................................................................................................28
Powering on the library......................................................................................................................29
Initiating the configuration wizard...................................................................................................... 29
Verifying the host connections...........................................................................................................30
Configuring the FC interface..............................................................................................................30
Labeling tape cartridges.................................................................................................................... 30
Loading tape cartridges.....................................................................................................................31
Verifying the installation.....................................................................................................................32
Configuring additional features..........................................................................................................33
MSL3040 OCP menu..................................................................................34
Supported media....................................................................................... 36
Troubleshooting the installation.............................................................. 37
3

Warning event code 4126: Cartridge found in inaccessible slot of lowermost
unit..................................................................................................................................................37
Warning event Drive disabled - no power supply available in module.................. 37
Related information................................................................................... 39
Product documentation......................................................................................................................39
Websites............................................................................................................................................39
4

Overview
WARNING: Only personnel with technical and product safety training (referred to as users in this
document) may have access to or operate the HPE StoreEver MSL3040 Tape Library.
• Read all documentation and procedures before installing or operating the library.
• Install the library in a computer rack and verify that the front and rear doors are secure before
operating the tape library.
• Do not insert any tools or any part of your body into the tape library while it is operating.
The MSL3040 Tape Library provides a compact, high-capacity, low-cost solution for simple, unattended data
backup. This unique design houses 32 or 40 tape cartridges in each 3U module, with easy access to tape
cartridges through mailslots. The library is customer expandable with expansion modules and exchangeable
tape drives.
All library installations begin with a 3U base module, which has capacity for 32 or 40 tape cartridges and up to
three half-height LTO tape drives. The library is expandable with 3U expansion modules. Each expansion
module adds capacity for 40 tape cartridges and up to three LTO tape drives. Up to six expansion modules
can be added to the base module, for a maximum library capacity of 272 or 280 tape cartridges and 21 half-
height tape drives.
The library is compatible with most operating systems. However, the library requires either direct support from
the operating system or a compatible backup application to take advantage of its many features.
To verify the compatibility of backup applications, HBAs, and other components, see the StoreEver Support
Matrix at:
https://www.hpe.com/storage/StoreEverSupportMatrix
Front panel
1 Left magazine
2 Operator control panel (OCP) display Base module only
3Navigation button - Left Base module only
4Navigation button – Up Base module only
5Navigation button – Right Base module only
6 Right magazine and mailslot access
Table Continued
Overview 5

7 Enter button Base module only
8 Right magazine release button
9 Navigation button – Down Base module only
10 USB port Base module only
11 Back/Return button Base module only
12 OCP LEDs, left to right
• Ready, green
• Unit identification (UID), blue
• Clean, amber
• Attention, amber
• Error, amber
Base module only
13 Power button Base module only
14 Left magazine release button
Rear panel
1 Power supply bay 1
2 Power supply bay 2
3 Half-height tape drive bays
4 Lower expansion module connection port
5 Ethernet MGMT - used for the RMI connection Base module only
6 Ethernet DIAG - used for the CVTL Data Verification connection Base module only
7 USB port Base module only
8 Upper expansion module connection port
9 Module alignment mechanism
Table Continued
6Overview

10 Module controller LEDs, from top to bottom:
• Health status, green
• Error, amber
• Unit identifier (UID), blue
11 Product serial number tag location
USB ports
The library has two USB ports — one on the OCP and one on the back panel. You can update firmware, save
or restore configuration settings, or download support tickets with a USB thumb drive in either USB port.
The encryption kit token, which is part of the MSL Encryption Kit, is fully functional in both USB ports.
Tape drive back panels
Fibre Channel
Table 1: LTO-6 FC tape drive back panel
1 2 3 4
1. Tape drive Ethernet port
2. FC port A
3. FC port B
4. Tape drive power LED,
green
Table 2: LTO-7 and LTO-8 FC tape drive back panels
1 2 3 4
1. Tape drive Ethernet port
2. FC port A
3. FC port B
4. Tape drive power LED,
green
Overview 7

SAS
Table 3: LTO-6 SAS tape drive
1 2 3 4
1. Tape drive Ethernet port
2. SAS port A
3. SAS port B
4. Tape drive power LED,
green
Table 4: LTO-7 and LTO-8 SAS tape drive back panels
1 2 3 4
1. Tape drive Ethernet port
2. SAS port A
3. SAS port B
4. Tape drive power LED,
green
MSL3040 power supply LEDs
LED color Description
1 Green Module is powered on.
2 White AC power is connected.
Module and tape drive numbering
Modules and tape drives are numbered from the bottom of the library up, starting with the number one.
8Overview

Example module numbering Example tape drive numbering
Module 3 Drive 5
(empty)
Drive 4
Module 2 (empty)
Drive 3
(empty)
Module 1 (empty)
Drive 2
Drive 1
MSL3040 storage slots
Each MSL3040 module has two magazines of storage slots that can be removed from the front of the library.
Each magazine has 20 storage slots for tape cartridges.
The following illustration shows the slot numbers for all of the slots in the magazines.
The mailslot is in the right magazine. When enabled, the mailslot takes the place of storage slots 36-40.
Figure 1: Storage slot and mailslot numbering
Storage slot access for 40-slot robotic (Q6Q62B)
The robot is able to access all 40 storage slots within each module and there are no usage restrictions on the
eight lowest storage slots in the library.
Storage slot access for 32-slot robotic (Q6Q62A)
The robot cannot access the lowest row of storage slots in the library. If the library only has a base module,
the library will have 32 storage slots. Each expansion module adds 40 storage slots.
Overview 9

Figure 2: The lowest row of storage slots in the library are inaccessible to the robot if the library has a
Q6Q62A base module.
If an expansion module is installed below the Q6Q62A base module, the inaccessible storage slots will be in
the lowest expansion module and all of the storage slots in the base module will be accessible.
The numbers associated with the inaccessible storage slots are not used. For example, storage slots 1 and 6,
and mailslot MS1 are not visible in the RMI.
IMPORTANT: Do not install cartridges in any of the eight lowest storage slots in the library. If the library
detects cartridges in the eight lowest slots, the amber Attention LED will flash and the library will post a
Warning Event code 4126. The library will mark the cartridges as inaccessible and will not use them for
backup operations. Remove the cartridges from the eight lowest slots to clear the Warning Event and
turn off the flashing Attention LED.
Library user interfaces
•Remote management interface (RMI) — this interface lets you monitor and control the library from a web
page. You can access most library functions from the RMI.
•Operator control panel (OCP) — this interface lets you operate the library from the front panel.
The MSL3040 RMI
Before using the RMI, you must configure the library network settings and set the INITIAL RMI
administrator password with the OCP. You can configure the network settings and set the INITIAL RMI
administrator password with the Initial Configuration Wizard.
Use the INITIAL RMI administrator password to log in to the RMI the FIRST time as the administrator user.
The library will prompt you to set an actual RMI administrator password.
If one person physically installs the library and a second person configures the library using the RMI, share
the INITIAL RMI administrator password as appropriate. If the library is running firmware version 3210 or later,
10 Overview

the RMI administrator password can be reset from the OCP. After resetting the RMI administrator password
from the OCP, share the new INITIAL RMI administrator password with the library administrator.
The security user password can be set once by the administrator from the Configuration > User Accounts
screen.
To start the RMI, open a supported HTML browser and enter the IP address of the library in the browser
address bar.
Status icons
The green Status OK icon indicates that the library is fully operational and that no user interaction
is required.
The blue exclamation point Status Warning icon indicates that user attention is necessary, but
that the device can still perform most operations.
The red X Status Error icon indicates that user intervention is required and that the device is not
capable of performing some operations.
The MSL3040 OCP
The OCP has a power button, four navigational buttons, an enter button, a back button, an LCD screen, and
five LEDs. With the OCP you can monitor, configure, and operate most library functions from the library front
panel. To navigate the OCP, use the navigational, enter, and back buttons.
To power on the library, press the power button. To power off the library, press the power button for 5 seconds
and then release it. When prompted, select the parking position for the robotic assembly.
Robotic assembly parking positions
•The default parked position — This option is applicable in most cases and best for all service options.
With this option, the robotic assembly returns to its home position behind the OCP.
If a parking position is not selected within 10 seconds, the library will park the robotic assembly in this
location.
•The shipping position—With this option the robotic assembly will move to the bottom of the base module
above the bottom cover. Select this option when the base module will be removed from the rack for
shipping or when the base module is the bottom module in a library that is shipping in a rack.
LED indicators
UID Blue when activated. The unit identification (UID) LEDs are controlled by the user through the
OCP Operations > UID LED Control screen and RMI Maintenance > UID LED Control
screen. The UIDs on the OCP and back panel are activated and deactivated together. The UIDs
are helpful for locating the library in a data center.
Ready Green, steady when power is on, blinking with tape drive or library robotic activity.
Clean Amber when a tape drive cleaning operation is recommended.
Attention Amber if the library has detected a condition for which user attention is necessary, but the library
can still perform most operations.
Error Amber if an unrecoverable tape drive or library error occurs. A corresponding error message is
displayed on the LCD screen. User intervention is required; the library is not capable of
performing some operations.
Overview 11

Planning the installation
Procedure
1. Choose a location for the library.
Location requirements
2. Plan the rack layout.
Module and rack layout guidelines
3. Plan the SAS or Fibre Channel configuration and obtain the necessary cables.
•FC connection information
•SAS connection information
4. Library partition guidelines
Location requirements
The library must be installed in a supported rack on the provided rack shelves. Select a location with access
to the host server that meets the location requirements.
Table 5: Location requirements
Criteria Definition
Rack requirements HPE G2 Enterprise Series, Enterprise Series, G2 Advanced Series, Advanced
Series, Standard Series, and other HPE square hole or round hole racks
Rack space requirements 3U for the base module and 3U for each expansion module
Room temperature 10-35º C (50-95º F) for the tape library. Some tape drives have a more limited
temperature range when operating at high altitudes. Verify the tape drive
operating requirements before installing a tape drive in a high altitude
environment.
Power source • AC power voltage: 100-240 VAC
• Line frequency: 50-60 Hz
• Library located near AC outlet(s)
The AC power cord is the library’s main AC disconnect device and must be
easily accessible at all times.
Table Continued
12 Planning the installation

Criteria Definition
Air quality • Place the library in an area with minimal sources of particulate
contamination.
• Avoid areas near frequently used doors and walkways, stacks of supplies
that collect dust, printers, and smoke-filled rooms.
• Excessive dust and debris can damage tapes and tape drives.
Humidity 20-80 percent RH non-condensing
Module and rack layout guidelines
When possible, install the base module near the middle of the rack at a convenient height for viewing and
operating the OCP and accessing the mailslot.
The library supports up to 3 expansion modules above and 3 expansion modules below the base module, for
a total of 7 modules. Each module occupies 3U.
For maximum library expansion, install the base module as the centered module of the rack, allowing 9U
above the top of the base module and 9U below the bottom of the base module.
If the library will be sharing the rack with other equipment, place heavy devices, such as disk arrays, in the
bottom of the rack to reduce the chance of the rack tipping.
FC connection information
Connect the FC tape drive directly to the server with an HBA or indirectly through a SAN with an FC switch.
Most supported tape drives have two FC ports. Only one port can be used at a time, but both ports can be
connected for path failover or with software that supports multipath. If you are using only one port, you can
use either port. Path failover is a licensed library feature.
Direct connection
The host must have a 2 Gb, 4 Gb, 8 Gb, or 16 Gb FC HBA. An 8 Gb or faster HBA is recommended for all
supported tape drives. To verify that an HBA is supported on your server and qualified for the library, see the
StoreEver Support Matrix at: https://www.hpe.com/storage/StoreEverSupportMatrix
A server that has FC-attached hard drives performs best with at least two FC ports. Using the same FC port
for disk and tape drive access can cause performance degradation.
SAN connection
All switches between the host and the tape drive must be of the appropriate type. A 2 Gb switch in the path
might cause performance degradation when backing up highly compressible data.
Configure zoning on the FC switch so that only the backup servers can access the tape drive. For more
information, see the switch documentation.
Cable requirements
An FC cable is required for each FC port you plan to use. The tape drive has an LC-style connector. The
maximum cable length is based on the tape drive and external cable type.
Planning the installation 13

Cable type 2 Gb 4 Gb 8 Gb
OM2 0.5 – 300 m 0.5 – 150 m Not supported
OM3, OM4 0.5 – 500 m 0.5 – 380 m 0.5 – 150 m
SAS connection information
The server must have a SAS host bus adapter with an external connector.
The library uses two SCSI logical unit numbers (LUNs) and requires an HBA with multiple LUN support. Most
Hewlett Packard Enterprise SAS RAID controllers support tape devices; many other SAS RAID controllers do
not support tape devices. To verify the specifications of your HBA or find a list of compatible HBAs, see the
StoreEver Support Matrix: https://www.hpe.com/storage/StoreEverSupportMatrix
CAUTION: Do not connect the library to a SAS RAID controller unless the compatibility matrix shows
that the controller is qualified with the library. The server might not be able to boot when the library is
connected to an unsupported SAS RAID controller.
CAUTION: Reliable data transfer requires high-quality cables and connections.
• Always verify that the SAS cable is rated for the data transfer speed of the HBA and tape drive.
• Do not use adapters or converters between the HBA and the tape drive. SAS signal rates require
clean connections and a minimum number of connections between the HBA and the tape drive.
• SAS cables described as "equalized" might not support 6 Gb/s data rates. Do not use equalized
cables with LTO-6 or later generation tape drives unless these cables are verified for 6 Gb/s data
rates.
• For optimal performance, only use cables of the length specified as qualified for your products. Do
not use a SAS cable longer than 6 meters.
Cable requirements
Most SAS HBA ports have four SAS channels. A tape drive uses one channel, so each HBA port can support
up to four tape drives. You can use a cable with one connector on each end, but only one channel will be
used. The SAS fanout cable recommended for use with the library can connect up to four SAS tape drives to
a single SAS HBA port.
Figure 3: Example SAS fanout cable
Connectors
The host end of the cable must have the same type of connector as the HBA external SAS port.
14 Planning the installation

The tape drive has a mini-SAS connector. The connector is keyed in location 4, which is the standard location
for end devices. If you use a cable other than the one recommended for use with the product, verify that it is
keyed in location 4.
CAUTION: Mini SAS connectors are keyed. Do not force a SAS cable mini-SAS connector into the tape
drive mini-SAS port because it might be keyed differently.
Library partition guidelines
Partition constraints
The library has a flexible partitioning scheme with the following constraints:
• Each partition must have at least one tape drive. One tape drive in each partition hosts the library LUN for
the partition.
• The maximum number of partitions is 21.
• Magazine slots are allocated to partitions in five-slot groups, except for a 32-slot library (Q6Q62A), in
which case the slots may be in four or five slot groups depending on whether the magazine slots are
located in the bottom module or not.
• Mailslots must be enabled for a module before they can be allocated to a partition.
A partition does not need to have a mailslot. If a partition does not have a mailslot, the magazine must be
accessed to import or export cartridges. Opening a magazine takes the library off line.
Although the mailslot magazine is shared between partitions, the mailslot elements are assigned
individually to partitions.
Partition wizards
Wizards guide you through the partition configuration process. The wizards are only accessible from the RMI.
•Basic Partition Wizard – You specify the number of partitions. The wizard removes the current partition
configuration and assigns the drives and storage slots as evenly as possible to the partitions. Any extra
drives or slots are assigned to the first partition.
Use the Basic Partition Wizard to configure partitions that will have similar resources. For a library with a
single partition, use the Basic Partition wizard to configure the number of barcode characters to report to
the host application and whether to report them from the left or right end of the label.
•Expert Partition Wizard – You add or remove partitions from the current partition configuration and then
edit each partition configuration to add or remove library resources.
Use the Expert Partition Wizard to configure partitions that will have different resources or to adjust
resource assignments for existing partitions or partitions created with the Basic Partition Wizard.
CAUTION: The library goes off line while partitions are being configured. Ensure that all host operations
are idle before running a partition wizard.
Planning the installation 15

Installing the library
WARNING: Each library module weighs 20 kg (44 lb) without media or tape drives and at least 35 kg
(77 lb) with media (40 cartridges) and three tape drives. When moving the library, to reduce the risk of
personal injury or damage to the device:
• Observe local health and safety requirements and guidelines for manual material handling.
• Remove all tapes to reduce the overall weight of the device and to prevent cartridges from falling into
the robotic path and damaging the library. Keep the cartridges organized so they can be returned to
the same locations.
• Obtain adequate assistance to lift and stabilize the device during installation or removal.
WARNING: When placing the library into a rack, to reduce the risk of personal injury or damage to
equipment:
• Extend the rack leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install the rack stabilizer kit on the rack.
• Extend only one rack component at a time. Racks may become unstable if more than one
component is extended.
CAUTION: Slide/rail mounted equipment is not to be used as a shelf or a work space.
IMPORTANT: Verify that the rack is level front to back and side to side before installing a module into
the rack. Racks that are not level can prevent the modules from aligning properly.
Tools required:
Small flat head and #1 Phillips screwdrivers
Preparing the host
CAUTION: Parts can be damaged by electrostatic discharge. Keep parts in electrostatic containers until
needed. Ensure that you are properly grounded when touching static sensitive components.
Procedure
• Check with a system administrator before powering off the host computer.
• For a library with SAS drives, confirm availability or install a SAS HBA that supports multiple LUNs.
• For a library with direct-attach Fibre Channel drives, confirm availability or install an FC HBA.
• For a library with Fibre Channel drives connected through a compatible switch, verify that sufficient ports
are available.
16 Installing the library

Unpacking the shipping containers
Prerequisites
Before unpacking any modules, clear a level work surface near where you will install the modules.
CAUTION: If the temperature in the room where the module will be installed varies by 15º C (30º F)
from the room where it was stored, allow the module to acclimate to the surrounding environment for at
least 12 hours before unpacking it from the shipping container.
NOTE: If you are installing a library with multiple modules and have limited work space, locate and unpack
the base module first, along with the rack shelves and accessory kits for all of the expansion modules.
Procedure
1. Before opening and removing a module from the box, inspect the container for shipping damage.
If you notice any damage, report it to the shipping company immediately.
2. Unpack the module and accessories from the box, one layer at a time. Place the module on a work table.
3. Remove the protective foam insert from the base module. This step does not apply to expansion modules.
The robotics is protected during shipment by a foam insert that must be removed before installation.
IMPORTANT: To avoid personal injury or damage to the module, always support the bottom of the
module where the rack shelf contacts the module. Do not touch internal mechanical or electrical
components while moving the module.
a. Use two small screwdrivers to unlock the top cover.
b. Lift the cover front end by about 12 cm and pull gently forward to disengage from the pivot point at the
module center.
c. Remove the foam insert.
4. If you are installing a base module only without an expansion module or the base module will be the top
module in the library, replace the top cover on the base module.
Installing the library 17

5. If you are installing a library with an expansion module above the base module, keep the top cover with the
base module until the cover is installed on the top expansion module.
6. Save the packaging materials for future use.
Installing the shelves in the rack
Each module is supported by a pair of shelves and is secured to the rack with captive fasteners.
For easier installation when installing a library with multiple modules, install all the shelves before installing
any of the modules.
Prerequisites
• Rackmount accessory kit for each module containing:
◦ Four adapter blocks
◦ Four Phillips screws
◦ Two rack shelves, one for each side of the rack, labeled LHS and RHS
• #3 Phillips screwdriver
Procedure
1. When installing multiple modules, locate the shelf locations for all modules.
a. Locate the bottom of the lowest full U where the lowest module will be installed.
b. Count up the rack 3U for each module until all the module locations are identified.
2. From the front of the rack, mount an adapter block at the appropriate height for each module on the front
rack posts.
a. Orient the adapter block for your rack.
18 Installing the library

1. Orientation for a square-hole rack. The face with square inserts is installed into the square rack
holes.
2. Orientation for a round-hole rack. The face with the round inserts is placed against the rack
posts.
b. Align the adapter block in the bottom 2U of the 3U volume that the module will occupy, as shown in the
illustration.
c. Secure the adapter block with a Phillips screw from the accessory kit.
3. From the rear of the rack, mount an adapter block at the same height as each corresponding front adapter
block.
4. From the front of the rack, starting at the rear adapter, mount the LHS rack shelf for each module into the
adapter blocks on the left side of the rack.
Installing the library 19

5. From the front of the rack, starting at the rear adapter, mount the RHS rack shelf for each module into the
adapter blocks on the right side of the rack.
6. Ensure that each rack shelf tab is properly engaged with the front and rear adapters. Verify that the rack
shelf cannot move in the front-to-back axis of the rack.
Installing the base module in the rack
Prerequisites
#2 Phillips screwdriver
Procedure
1. If the top cover is not installed on the base module, set it aside on the work table.
2. From the front of the rack and while supporting the bottom of the module in the areas supported by the
rack shelves, set the back of the base module on the front of the shelves.
3. Push the base module into the rack until the front of the module contacts the front rack posts.
20 Installing the library