HPE Alletra 6000 Parts list manual

Controller Replacement
HPE Alletra 6000
Published January, 2023
Part No. 960-0116-001 Revision A
*960-0116-001*

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Publication Date
Monday January 23, 2023 12:26:51
Document ID
uhv1605752780828
Support
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Email: [email protected]
For all other general support contact information, go to https://www.hpe.com/us/en/services/nimble-storage.html.
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Replace a Controller
Use this procedure to replace a controller in your HPE storage array. This procedure applies to the following models:
•HPE Alletra 6010, 6030, 6050, 6070, 6090
45 minutes per controllerTime required:
Replacement controller(s) ordered from HPEParts required:
•RMA (Return Materials Authorization) work order
•Case number
•Array name or serial number
The array serial number can be found on the pullout System Info tab.
Information required:
www.hpe.com/us/en/services/nimble-storage.html
[email protected]
Support contact:
HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Go to HPE InfoSight > HPE Alletra 6000, Alletra 5000, Nimble Storage > Wellness > Manage Maintenance Windows
for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
21 Controller BController A
Note:
•If one controller fails, the other controller takes over. The array can function with one healthy controller while the
replacement is installed.
•Replace the array controller if any of its non-replaceable components, such as the NVDIMM, have failed.
•Replacement controllers are shipped with empty PCIe cages and without an OCP card or power supplies installed.
Before installing the replacement controller, you must move the PCIe cage, OCP card, and power supplies from
the failed controller to the replacement controller.
Replace a Controller 3
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Important:
Before you attempt to replace the controller:
•Do not remove the failed controller until you are ready to install the replacement.
•Verify that the replacement controller matches the part shown on the RMA work order.
•Determine the state of the controllers and power supplies. Before removing a controller, address any power supply
issues in the peer controller if the power supplies do not show proper operational status (green LED). For HPE
Alletra 6030 and 6050 arrays with 800 W power supplies, this precaution is critical..
1Prepare the failed controller for replacement.
aLog in to the array using the CLI.
bDetermine whether the failed controller is in Standby mode.
ctrlr --list --array array_name
cIf the failed controller is in Active mode, perform a manual failover.
failover --array array_name
dVerify that the manual failover placed the failed controller in Standby mode.
ctrlr --list--array array_name
eHalt the standby controller.
halt --array array_name --controller {A | B}
Example
$ halt --array array123 --controller A
2Remove the failed controller.
aDisconnect the power cables from the power supplies of the standby controller.
bLabel all cables to ensure proper recabling later, then remove them from the controller.
cLoosen the left and right thumbscrews to free the controller release levers from the controller.
31 ControllerThumbscrew
2Controller release lever
dPull the controller release levers down until they stop. The controller ejects slightly from the chassis.
eSupporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.
Replace a Controller 4
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31 ChassisController release lever (open)
2Controller
Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.
3Remove the empty primary PCIe cage (left) from the new controller.
aLift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
bGrasp the PCIe cage with both hands and lift the cage out of the controller.
Replace a Controller 5
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31 ConnectorFastener
2Riser card
4Move the primary PCIe cage (left) from the failed controller to the new controller.
aLift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
bGrasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from
its connector.
cAlign the PCIe cage and guide post with the grooves of the new controller, and lower the cage into the controller.
Replace a Controller 6
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31 Riser cardGuide post
2Groove
dWith the riser card and connector properly aligned, press down on the top of the PCIe cage to seat the riser card in
the connector.
ePress down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
5Remove the empty secondary PCIe cage (right), if present, from the new controller.
Note: The Alletra 6010 model does not include a secondary PCIe cage. For 6010 models, proceed to Step 7.
aLift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
bGrasp both sides of the PCIe cage and lift the cage out of the controller.
Replace a Controller 7
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31 Riser cardRight PCIe cage
2 4Fastener Connector
6Move the secondary PCIe cage (right), if present, from the failed controller to the new controller.
aLift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
bGrasp both sides of the PCIe cage and lift the cage out of the controller to unseat the underlying riser cards from their
connectors.
cAlign the PCIe cage and guide post with the grooves of the new controller, and lower the cage into the controller.
Replace a Controller 8
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31 Riser cardGuide post
2 4Groove Connector
dWith the riser cards and connectors properly aligned, press down on the top of the PCIe cage to seat the riser cards
in their connectors.
ePress down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
7Move the OCP card, if present, from the failed controller to the replacement controller.
aRemove the OCP card from the failed controller.
Replace a Controller 9
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21 OCP card latchOCP card
bRemove the slot cover from the OCP expansion slot on the back of the controller.
cGently insert the OCP card into the expansion slot of the replacement controller.
Be sure the OCP card is properly seated.
dEngage the OCP card latch to secure the card in the slot.
Note: LEDs on the OCP card do not light until cables are connected and establish a link.
8Move the power supplies from the failed controller to the new controller.
aPush the power supply release lever to the left, grasp the handle, and pull the power supply out of the bay.
21 Power supply handlePower supply release lever
bSlide the power supply into a bay of the new controller until it clicks into place.
cRepeat this action with the other power supply. A power supply can be installed in either bay of the new controller.
9Install the controller into the chassis.
aMake sure the controller release levers are fully extended.
bSlide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
cAfter the controller is in place, return the controller release levers to their original closed position, and then tighten
the thumbscrews.
dReconnect all the network cables to the controller (as labeled from step 2).
eReconnect the power cables to both power supplies.
10 Verify that the controller is powered on.
Replace a Controller 10
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After installation, the controller powers on automatically. The controller LEDs on the array remain on. If the controller does
not power on automatically, contact HPE Support.
Note: If firmware updates are required, the new controller can take longer to appear in the UI. If the controller
takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance.
11 Return the failed controller as directed on the RMA work order that came with the replacement kit.
Replace a Controller 11
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