HPE StoreEver MSL3040 User manual

HPE StoreEver MSL3040
Tape Library Robotic
Assembly and Spooler
Replacement
© Copyright 2017, 2018 Hewlett Packard Enterprise Development LP
*Q6Q62-96006*
Part Number: Q6Q62-96006
Published: October 2018
Edition: 3
Abstract
This document provides instructions for replacing the
robotic assembly and spooler mechanism in the
MSL3040 tape library.
CAUTION: Parts can be damaged by electrostatic
discharge. Keep parts in electrostatic containers
until needed. Ensure that you are properly
grounded when touching static sensitive
components.
CAUTION: Power off the library before installing
this part. Otherwise, damage may occur.
IMPORTANT: When the library is powered off
using the front power button, the robot
automatically parks and locks into the base module
behind the OCP.
After powering off the library and before extending
the module from the rack, look through the
expansion module windows to locate the robotic
assembly. Verify that it is behind the OCP, with
approximately three rows of tape cartridges visible
below the robot.
Depending on expansion module placement, you
might need to remove a magazine from the base
module to determine the robot position.
If you do not see the robotic assembly completely
in the base module, see the User and Service
Guide "Returning the robotic assembly to the base
module" for troubleshooting information.
WARNING: Each library module weighs 20 kg (44
lb) without media or tape drives and at least 35 kg
(77 lb) with media (40 cartridges) and three tape
drives. When moving the library, to reduce the risk
of personal injury or damage to the device:
• Observe local health and safety requirements
and guidelines for manual material handling.
• Remove all tapes to reduce the overall weight
of the device and to prevent cartridges from
falling into the robotic path and damaging the
library. Keep the cartridges organized so they
can be returned to the same locations.
• Obtain adequate assistance to lift and stabilize
the device during installation or removal.
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WARNING: To reduce the risk of personal injury or
damage to equipment:
• Extend the leveling jacks to the floor.
• Ensure that the full weight of the rack rests on
the leveling jacks.
• Install the rack stabilizer kit on the rack.
• Extend only one rack component at a time.
Racks might become unstable if more than one
component is extended.
WARNING: This robotic assembly requires library
firmware version 3200 or later. It will not operate
with earlier firmware versions. Before installing this
robotic assembly, ensure that the library is running
version 3200 or later.
Process overview
Prerequisites
Tools required
• 2 small flathead screwdrivers or Torx drivers
• #2 Phillips screwdriver
Procedure
1. Power off the library
2. Remove the magazines
3. Prepare to remove the robotic assembly and
spooling mechanism from the base module
4. Remove the robotic assembly and spooling
mechanism from the base module
5. Install the robotic assembly and spooling
mechanism into the base module
6. Completing the robotic assembly and spooling
mechanism installation
7. Power on the library
8. Verify the replacement procedure
Powering off the library
Procedure
1. Verify that all host processes are idle.
2. Depress the power button on the front panel for 5
seconds and then release it.
If the library is idle, you can release the button when
the Ready LED begins flashing.
If the library does not perform a soft shutdown, press
and hold the power button for 10 seconds.
3. If the library has multiple modules, verify that the
robotic assembly is in its parked position behind the
OCP.
IMPORTANT: Continuing this procedure when
the robotic assembly is not in its parked position
could damage library components.
a. Look though the expansion module windows to
locate the robotic assembly.
b. If you cannot see the robotic assembly through
the windows, remove one of the magazines in the
base module and look through the magazine
opening.
c. If you cannot locate the robotic assembly or it is
not in its parked position behind the OCP, see the
user guide for troubleshooting information.
Removing the magazines
Procedure
1. Insert a small flat head screwdriver or Torx driver into
the appropriate magazine release hole and gently
push the latch in.
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IMPORTANT: Do not exert force once you
encounter resistance. Doing so can damage the
module.
2. When the magazine is released, pull it straight out of
the module while supporting it from the bottom.
3. Repeat the process for the other magazine in the
module.
Preparing to remove the robotic assembly
and spooling mechanism
Procedure
1. Using a #2 Phillips screwdriver, loosen the front
captive fasteners that secure the base module to the
rack two full turns.
2. If there are adjacent expansion modules:
a. Loosen the front captive fasteners two full turns on
the adjacent expansion modules.
b. On the back of the base module and the module
above (if present), move the alignment
mechanisms into the unlocked position.
c. Disconnect and completely remove the expansion
interconnect cables from the base module and
from the adjacent modules.
Removing the expansion interconnect cables
prevent damaging the cables when moving the
module in and out of the rack.
3. Disconnect the AC power cables from the base
module.
4. Disconnect the Ethernet, SAS, and Fibre Channel
cables from the base module.
5. Remove any USB devices, if present.
6. Completely loosen the front captive fasteners of the
base module.
7. With assistance and while supporting the bottom of
the module in the areas supported by the rack
shelves, slide the module out of the rack and set it on
a flat, sturdy, static-safe work surface.
IMPORTANT: To avoid personal injury or
damage to the module, always support the
bottom of the module where the rack shelf
contacts the module. Do not touch internal
mechanical or electrical components while
moving the module.
8. Remove the library top cover plate, if present:
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a. Unlock the top cover using two small screwdrivers.
b. Lift the cover front end by about 12 cm.
c. Gently pull the cover forward to disengage from
the pivot point at the module center.
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Removing the robotic assembly and
spooling mechanism from the base module
Procedure
1. Slide the cartridge carrier toward the center of the
robotic assembly to access the robot locking lever.
2. Standing at the front of the module, unlock the robot
by moving the blue lever to the left, then toward you,
and then to the right.
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3. Place your fingers into the large holes on the robotic
assembly and pull up slowly.
NOTE: The robotic assembly will offer resistance. Lift
the robotic assembly no faster than 12 mm (0.5 inch)
per second.
4. Lift the robotic assembly gently from the module and
place it on top of the module on the right side
(opposite the spooling mechanism) and slightly to the
front. Take care not to damage the spooling cable.
5. On the top of the robotic assembly where the
spooling cable is attached, use a small flat head or
Torx screwdriver driver to press and push the small
latch that unlocks the spooling cable.
NOTE: Note where the end of the spooling cable
pivots in the robotic assembly. This is important to
know when you attach the new spooling cable to the
robotic assembly.
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6. Lift the spooling cable from the robotic assembly and
place it in its cradle at the top of the spooling
mechanism.
7. Set the robotic assembly on a flat, anti-static work
surface.
IMPORTANT: If there is a tape cartridge still in
the cartridge carrier, remove the cartridge by
lifting it straight up. You might need to move the
cartridge slightly from side to side.
8. While pressing the latch near the top of the spooling
mechanism, gently push the entire spooling
mechanism to the right until it clears the narrow part
of the keyhole in the back left of the metal wall. It
might help to push right from the bottom with your
other hand.
9. Pull the spooling mechanism toward the front of the
module until it disconnects and remove it from the
module.
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Installing the robotic assembly and
spooling mechanism into the base module
Procedure
1. Hold the spooling mechanism so that the end of the
spooling cable that attaches to the robotic assembly
is pointing up.
2. Align the tab on the back of the spooling
mechanism with the keyhole in the back left of the
metal wall.
3. Push the spooling mechanism in and to the left until
it snaps into place.
4. The robotic assembly is shipped with the robot in
the unlocked position. Verify that it is unlocked.
If the robot is locked, unlock it by standing at the
front of the module and moving the blue lever to the
left, then toward you, and then to the right.
5. Each corner of the robotic assembly has a gear with
two protruding pins. Rotate one of the gears on the
robotic assembly so that the two pins are aligned
horizontally.
6. Place the gears of the robotic assembly into the
grooves on the inside corners of the module.
Confirm that all of the pins are touching the outside
of the grooves.
7. Allow the robotic assembly to move down slowly
until the top of the robotic assembly is
approximately flush with the top of the module.
CAUTION: Lower the robotic assembly no
faster than 12 mm (0.5 inch) per second. If the
robotic assembly is not aligned properly or
you push too hard or too quickly, damage to
the robotic assembly and the module may
occur.
NOTE: The robotic assembly is designed to lower
smoothly when applying gentle force. If it does not,
check the alignment of the gears.
8. Lock the robot. Standing at the front of the module,
move the blue lever to the left, then away from you,
and then to the right.
9. Standing at the right side of the module, remove the
end of the spooling cable that connects to the
robotic assembly from its cradle.
10. Place the spooling cable into the grooves where it
attaches to the robotic assembly and rotate it until it
snaps into place.
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TIP: If the end of the spooling cable drops into
the module, unlock the robotic assembly,
remove it from the module, return the end of
the spooling cable to its cradle, return the
robotic assembly to its previous position in the
module, relock the robotic assembly, and
repeat the procedure.
11. Unlock the robotic assembly, allow it to move
approximately 25mm into the base module and then
lock the robotic assembly.
Completing the robotic assembly and
spooling mechanism installation
Procedure
1. Replace the top cover on the base module if you
removed one.
2. From the front of the rack and while supporting the
bottom of the module in areas supported by the rack
shelves, set the back of the base module on the front
of the rack shelves. Push the base module into the
rack until the front of the module contacts the front
rack posts.
3. If there are adjacent modules:
a. Set the alignment mechanisms to the lock
position. If you encounter resistance, adjust the
upper module so the pin in the alignment
mechanism moves into the hole in the lower
module.
b. Reconnect the expansion interconnect cables.
4. Using a #2 Phillips screwdriver, tighten the captive
fasteners on the front of the base module and its
adjacent modules until they are finger tight. Do not
over tighten.
5. Replace the magazines.
6. Reconnect the Ethernet, SAS, and Fibre Channel
cables to the base module.
7. Insert any USB devices removed during this
procedure.
8. Reconnect the AC power cables to the base module.
9. Inspect the library top and bottom covers.
• Verify that the top and bottom covers are installed.
The library will only operate with both the top and
bottom covers installed.
• Verify that nothing is sitting on the library top
cover.
Weight on the library top cover could cause errors
in the library operation.
• Verify that nothing is in contact with the bottom
library cover plate.
Contact with the bottom cover could cause errors
in the library operation.
Powering on the library
Procedure
1. Power on the library by pressing the power button on
the base module just under the OCP. The green light
and OCP will illuminate.
When the library is powered on, it performs the
following procedures:
• Inventory the tape cartridges in the magazines
• Check the firmware version on all modules
• Configure the tape drives
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• Confirm the presence of the existing modules
• Search for any new modules
Error event 2089: Incompatible robotics assembly
detected
This robotic assembly requires firmware version 3200
or later. If the library firmware was not upgraded
before replacing the robotics assembly, the library
may report error event 2089. If this error event is
reported, update the library firmware to the latest
available version before performing any further
troubleshooting or replacing any parts.
Error Event 2092: Locking the Robotics Assembly
has failed during Power Down process
If the replacement robotics assembly is installed prior
to the library firmware being upgraded to the latest
firmware, this error event might be encountered after
a library firmware upgrade or a reboot of the library. If
the event is seen in either of these cases, ensure that
the library is upgraded to the latest firmware, clear
the event, and continue verifying the installation.
Additional parts DO NOT need to be replaced.
Verifying the replacement procedure
Procedure
1. Check the overall library status from the RMI Status
> Library Status screen.
2. Using the OCP or RMI, check for events. Verify that
the event that indicated that the robotic assembly or
spooling mechanism was faulty has been cleared.
If the library reports error event 2089, update the
library firmware before performing any other
troubleshooting steps or replacing any components.
3. If replacing the robotic assembly, upgrade the
firmware if necessary.
The firmware for the robotic assembly is delivered
with the library firmware. The replacement robotic
assembly might require a newer firmware version
than currently installed on the library.
To find the version of firmware installed on the library,
check the upper left corner of the RMI or the About
screen on the OCP. Update the firmware from the
RMI Maintenance > Firmware Upgrades > System
Firmware screen.
4. Verify that the library detects all of the library
components from the RMI Status > Partition Map >
Configuration Status screen.
If any expansion modules, power supplies, or tape
drives are not detected, verify that all cords and
cables have been properly installed.
If using the MSL Encryption Kit, you might need to
enter the token password.
5. Run the robotic test from the RMI Maintenance >
Library Tests > Robotic Test screen.
The robotic test performs a full inventory and
exercises all robotic assembly movements and
sensors.
6. Resume host applications.
Product documentation
Product documentation is available in the Hewlett
Packard Enterprise Information Library.
Procedure
1. Navigate to http://www.hpe.com/info/enterprise/
docs.
2. In the Products and Solutions pane, select StoreEver
Tape.
3. Select the types of documents and your language.
4. In the StoreEver Tape pane, select your product.
Documentation feedback
Hewlett Packard Enterprise is committed to providing
documentation that meets your needs. To help us
improve the documentation, send any errors,
suggestions, or comments to Documentation Feedback
([email protected]). When submitting your
feedback, include the document title, part number,
edition, and publication date located on the front cover of
the document. For online help content, include the
product name, product version, help edition, and
publication date located on the legal notices page.
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Related websites
•http://www.hpe.com/info/tape: product information
•http://www.hpe.com/storage/DAPRcompatibility:
compatibility information
•http://www.hpe.com/support/tapetools: L&TT
Warranty information
To view the warranty information for your product, see
the links provided below:
HPE ProLiant and IA-32 Servers and Options
www.hpe.com/support/ProLiantServers-
Warranties
HPE Enterprise and Cloudline Servers
www.hpe.com/support/EnterpriseServers-
Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR)
programs allow you to repair your product. If a CSR part
needs to be replaced, it will be shipped directly to you so
that you can install it at your convenience. Some parts
do not qualify for CSR. Your Hewlett Packard Enterprise
authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local
service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
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