HPRT MT800 User manual

Mobile Printer
MT800
User Manual
(Rev.2.0)
Manufacturer: Xiamen Hanin Electronic Technology Co., Ltd.
Add: No.96, Rongyuan Road, Tong'an District, Xiamen, China, 361100
Web: www.hprt.com

Statement
This manual content may be altered without permission, and Xiamen Hanin Electronic Technology
Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware
and software of the products. If more information is needed about the products, please contact
Xiamen Hanin Electronic Technology Co., Ltd. Without any written permission from the company,
any section of this manual is prohibited to be copied or transferred in any form.
Warnings
This must be complied with in order to avoid any damage to the human body and to the
equipment.
This shows the important information and tips for the printer operating.

Important Safety Instructions
Please read this chapter carefully before using the printer!
Using the Printer
1. Water or other liquid should not spill into the printer, also the printer should not be expose to
the rain, or else may cause printer damage.
2. Do not open the printer cover while the printer is printing, otherwise the printer may work
improperly.
3. Too high(40℃)or too low(0℃) temperature will lead to the decrease of print quality.
4. too high (85%)or too low (20%)relative humidity will lead to the decrease of print quality
5. The print paper in poor quality or stored for too long time also may reduce the print quality
even damage the printer.
6. Please do not open the printer cover when it is printing or just when printing is over, do not
touch the print head with hand or body, overheat may cause scald.
Storage Precautions
1. The printer should be placed in such an environment that the temperature is between -20℃
and 70℃, and the relative humidity is between 5% and 90%.
2. Normal thermal paper can’t be kept too long, if you need to keep the receipt for a long period,
please select long term effective thermal paper.
3. Do not store printing paper in high temperature or direct sunlight, please keep it in a place to
avoid the light.

Battery Safety Precautions
Ignore the following instructions may cause battery overheating, fire, explosion, damage and/or
performance, and reduced product life.
1. Be sure to use the specified battery and power charger provided by our company, do not
disassemble the printer to replace the non-official battery, or may cause fire, explosion or damage
to the printer.
2. Do not allow water, sea water from entering or leaking into the battery. If the batteries internal
safety device burn, when charging it, it may produce abnormal current and/or voltage, or
abnormal chemical reaction when charging it, then may cause the battery overheating, fire and/or
explosion.
3. Do not use or place the battery nearby the stove or other high temperature places. Excessive
heat maybe damage the resin shell and/or the insulation materials, thereby cause short-circuit
inside the battery, then the battery may be overheated, burning and/or explosion.
4. When charging, use a specified USB Type-C cable. Other conditions (high temperature, high
pressure/high current, using the modified battery charger, etc.) excluded here may result in
over-charging the battery and abnormal current and/or voltage, cause abnormal chemical reaction,
and may cause the battery overheat, light and/or explosion.
5. Do not heat the battery or put the battery into fire. This may melt insulation material and/ or
damage safety devices or safety equipment, then ignite electrolytic solution, and cause the battery
overheat, burning and/or explosion.
6. Do not throw or attack the battery heavily. If internal safety device of the batteries burn, the
battery charging may cause any abnormal current and/or voltage, and abnormal chemical reaction,
and lead to the battery overheat, ignite, and/or explosion.
7. The liquid in the battery is corrosive, if improper operation causes battery leak, and the liquid is
spattered on the skin or clothes, please wash it with water, if spattered into the eyes, please rinse
them with water thoroughly and see a doctor.

Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express written
permission is strictly prohibited. Use of the information contained in this manual is not subject to
any patent liability. This manual has been prepared with utmost care and attention to detail but
may contain certain errors and/or omissions. Our company is not legally liable for any damages
resulting from the use of the information in this manual. Our company and its affiliates are not
legally liable (United States excluded) for any damages, loss, costs, and/or expenses that result
from the breakdown, malfunction, and/or misuse of the product due to violation or neglect of the
operation and maintenance information and instructions provided by our company, as well as from
the unauthorized alteration, repair, and/or modification of the product by the user and/or third
party. We are not legally liable for any damages and/or issues resulting from the use of options
and/or parts that are not authentic or authorized products.
1. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their
local government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms and
conditions of purchase contracts. This product should not be combined with other commercial
waste for disposal.

CONTENTS
1. Product Introduction........................................................................................................................ 1
1.1 Introduction.............................................................................................................................1
1.2 The main Features................................................................................................................... 1
1.3 Packing List.............................................................................................................................. 1
1.4 Appearance and Component...................................................................................................2
2. General Specification........................................................................................................................3
2.1 Printer Specification................................................................................................................ 3
2.2 Media Specification................................................................................................................. 4
2.3 Ribbon Specification................................................................................................................ 4
2.4 Dimension................................................................................................................................4
3. Installation and Use of Printer..........................................................................................................5
3.1 Open Top Cover....................................................................................................................... 5
3.2 Loading Ribbon........................................................................................................................ 5
3.3 Loading Paper.......................................................................................................................... 6
3.4 Removing Paper.......................................................................................................................7
3.5 Printing Operation................................................................................................................... 7
3.5.1 From Mobile Phone....................................................................................................... 7
3.5.2 From Computer............................................................................................................. 8
3.6 Instruction for Sleep(Standby) Mode...................................................................................... 8
4. Partial Component Description........................................................................................................ 9
4.1 Button...................................................................................................................................... 9
4.2 LED Indicator and Buzzer....................................................................................................... 10
5. Troubleshooting..............................................................................................................................12
5.1 Printer Not Working...............................................................................................................12
5.2 Troubles Occur During Printing............................................................................................. 13
6. Clean Printer................................................................................................................................... 14
6.1 Cleaning Head........................................................................................................................14
6.2 Cleaning Sensor, Platen and Paper Path................................................................................14
7. Windows Driver.............................................................................................................................. 15
7.1 Operating System (OS) Environment.....................................................................................15
7.2 Windows Driver Preparation................................................................................................. 15
7.3 Windows Driver Installation.................................................................................................. 16
7.4 Using Driver via Bluetooth.....................................................................................................23
7.5 Detailed Windows Driver Setting.......................................................................................... 30
7.5.1 Printing Preferences.................................................................................................... 30
7.5.2 Printer properties........................................................................................................ 37
7.6 Uninstall Windows Driver...................................................................................................... 40
8. Mac Driver...................................................................................................................................... 42
8.1 Mac Driver Installation.......................................................................................................... 42
8.2 How to Print From Mac......................................................................................................... 46

9. Mobile Utility Tool.......................................................................................................................... 51
9.1 Operating System(OS) Environment......................................................................................51
9.2 Utility Tool Preparation..........................................................................................................51
9.3 Using Utility Tool....................................................................................................................52
9.3.1 Add Printer...................................................................................................................53
9.3.2 Modify Printer............................................................................................................. 54
9.3.3 Delete Printer.............................................................................................................. 60
9.3.4 Connection Test........................................................................................................... 61
9.3.5 Functions..................................................................................................................... 62
9.4 Firmware Update...................................................................................................................64
10. Software Download...................................................................................................................... 66

MT800 User Manual
1
1. Product Introduction
1.1 Introduction
HPRT A4 Mobile Printer, print anytime and anywhere. Virtual will be transformed into reality,
making mobile office a new trend. The distance between home and office will be shortened, and
the working place will no longer be limited. MT800 supports ribbon with RFID authentication to
ensure HPRT’s original high quality supplies. HPRT, print your beautiful world.
1.2 The main Features
1.Perfectly portable for quality A4 printing
2.Large capacity battery and long standby
3.User-friendly design, easy paper replacement
4.High reliability
5.Various interfaces for option
1.3 Packing List
The printer is packaged with the following accessories.
If any of these accessories is broken or missing, please contact the dealer that you purchased the
product.
Printer Ribbon Module USB Type-C Cable Quick Start Guide
Note:
1) The packing materials are actually dependent on the order.
2) The ribbon module is embedded in the printer.
3) Operating Environment of Ribbon: 5℃~35℃, 20%~85%RH
4) Storage Environment of Ribbon: -5℃~45℃, 20%~85%RH

MT800 User Manual
2
1.4 Appearance and Component
Front
Left
Note: indicates Bluetooth function.
Inner
Note:
Out-of-paper sensor and paper feed position sensor:
Detecting whether there is paper or not and whether the paper offset occurs during the paper
feeding process.

MT800 User Manual
3
2. General Specification
2.1 Printer Specification
Table 2-1 General Specification
Item
Parameter
Printing
Parameter
Printing Method
Direct thermal/Thermal transfer printing
Printing Speed
MAX.15 mm/s
Printing Width
198mm
Printing Density
3 levels adjustable
Printing protocol
Dot matrix bitmap printing
Paper
Type
A4 paper
Width
210mm
Thickness
60-90µm
Ribbon Specification
Width 215mm, Length 14m, Diameter 14.5mm
Sensors
Cover open detection, out-of-paper detection,
paper feed positioning detection, ribbon
detection, paper offset detection, TPH
temperature detection
Communicati
on Interface
Standard
USB Type C (support USB charging)
Bluetooth 4.0
Battery
Type
Rechargeable Li-ion battery
Voltage
7.4V
Capacity
2000mAh
Power
Input
AC 100~240V, 50/61Hz
Output
DC 5V, 2A
Reliability
TPH life
50km
Memory
RAM
8MB
Flash
2MB
Dimension (L×W×H, mm)
310.5×63.5×40.73
Weight
766g(with ribbon), 694g(without ribbon)
Certificates
CCC, CE, MFI