HPRT TP801 User manual

User Manual
TP801/TP805/TP806
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: 5F, 8#, Aide Airport Industrial Park, Gaoqi South 12th Road, Huli District, Xiamen
Tel: [phone]
Web: www.hprt.com
TP805
TP801
TP806

REVISION RECORDS
REV.
DATE
DESCRIPTION
1.0
2013.04.10
1.Add the warnings of using crash drawer
1.1
2013.04.19
1.Add the setting of Ethernet IP
1.2
2013.04.20
1.Add the warnings of using power adaptor
1.3
2013.04.23
1.Modify some error descriptions
1.4
2013.05.11
1.Add the description of Parameters checking and resetting
illustration of the Ethernet and Wi-Fi cards
1.5
2013.06.01
1.Modify the packing list
1.6
2013.11.05
1.Modify the printer’s driver
1.7
2014.01.13
1.Add the description of Wi-Fi setting
2. Modify the description of print self-test page
3. Modify the layout of user manual
1.8
2014.08.15
1. Modify the printer’s driver（P20~P25）
2. Modify the layout of user manual
1.9
2014.11.20
1.TP801 add STATUS indicator.
2.Add Bluetooth function.
2.0
2014.12.19
1.Update driver(P20)
2.1
2015.07.09
1.Delete Driver Orientation (Chapter4.9).
2. Update Driver Program (Delete Win2000).
2.2
2015.09.29
1.Update the layout.
2.Add the description of continuous product update.
2.3
2015.12.16
1.Modify the picture of power connection.
2.4
2016.02.19
1.Modify the sensors of detect function.
2.Change the picture of power connection.
2.5
2016.03.03
1.Support new system WIN10.
2.6
2016.03.21
1.Modify the layout of printer specification.
2.7
2016.07.25
Update the Printer Specification
2.8
2016.08.18
Modify some error descriptions
2.9
2016.11.14
Update the Printer Specification

REV.
DATE
DESCRIPTION
3.0
2018.9.30
Add the description of BT

CONTENTS
Statement...................................................................................................................................... 1
Important Safety Instructions......................................................................................................... 2
1 OVERVIEW.................................................................................................................................. 3
1.1 Introductions.................................................................................................................... 3
1.2 The Main Features............................................................................................................ 3
2. GETTING STARTED...................................................................................................................... 4
2.1 Packing List....................................................................................................................... 4
2.2 Appearance and Components ........................................................................................... 6
2.2.1 TP801..................................................................................................................... 6
2.2.2 TP805..................................................................................................................... 7
3 Specification ............................................................................................................................. 10
3.1 Printer Specification........................................................................................................ 10
3.2 Media Specification ........................................................................................................ 14
3.2.1 Continuous Thermal Paper Specification ............................................................... 14
3.3 Printing and Cutting Position........................................................................................... 15
3.3.1 Printing Position................................................................................................... 15
3.3.2 Cutting Position.................................................................................................... 16
4 Installation and Usage............................................................................................................... 17
4.1 Unpacking ...................................................................................................................... 17
4.2 Installation Site and Direction of Printer.......................................................................... 17
4.3 Power Adapter Connection............................................................................................. 18
4.4 Cable Interface Connection............................................................................................. 20
4.5 Cash Drawer Connection................................................................................................. 20
4.6 Media Loading................................................................................................................ 20
4.6.1 Paper Confirmation .............................................................................................. 20
4.6.2 Procedure of Loading............................................................................................ 21
4.7 Specification of LED Indicator and Beeper ....................................................................... 23
4.7.1 Specification of LED Indicator................................................................................ 23
4.7.2 Beeper ................................................................................................................. 23
4.7.3 Multi-color Status LED .......................................................................................... 24
4.8 Setting DIP switch........................................................................................................... 25
4.8.1 Serial interface (RS-232C) ..................................................................................... 25
4.8.2 Interfaces of parallel, USB, Bluetooth and Ethernet............................................... 27
4.8.3 Auto Cutter Enable/Disable Selection.................................................................... 29
4.9 Print Test........................................................................................................................ 29
4.9.1 Print Self-Test....................................................................................................... 29
4.9.2 Printing of Windows Driver Program..................................................................... 29
4.10 Hexadecimal Dumping .................................................................................................. 30

5 Interfaces Signal........................................................................................................................ 31
5.1 USB ................................................................................................................................ 31
5.2 Cash Drawer................................................................................................................... 32
5.3 Power Port Definition ..................................................................................................... 33
5.4 Other Optional Interface................................................................................................. 34
5.4.1 Serial Interface ..................................................................................................... 34
5.4.2 Parallel Interface .................................................................................................. 36
5.4.3 Ethernet Interface ................................................................................................ 37
5.5 Bluetooth Interface......................................................................................................... 38
6 Troubleshooting........................................................................................................................ 40
6.1 Printer Not Working........................................................................................................ 40
6.2 LED Indicator on The Control Panel and Beeper Alarm..................................................... 40
6.3 Troubles During Printing ................................................................................................. 41
6.4 Problems Emerge During The Paper Cutting Processes .................................................... 42
6.5 Remove Jammed Paper................................................................................................... 43

TP801/TP805/TP806 User Manual
1
Statement
This manual content would be changed without permission, and Xiamen Hanin Electronic Technology
Co., Ltd. reserves the right to make changes without notice in technology, spare parts, hardware and
software of the products. If more information is needed about the products, please contact Xiamen
Hanin Electronic Technology Co., Ltd. Without any written permission from the company, any section
of this manual is prohibited to be copied or transferred in any form.
Copyright
This manual is printed in 2018, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd.
Printed in China
3.0 Version
Warnings :
This must be complied with in order to avoid any damage to the human body and to the
equipment.
This is showing the important information and tips for the printer operating.
Due to continuous improvement of the products, the specifications, accessories and
procedures described in the manual are based on actual machines. And it may be changed
without prior notice.

TP801/TP805/TP806 User Manual
2
Important Safety Instructions
1. Safety warning
Warnings: The print head will become very hot during printing, please do not touch the
printhead and peripheral parts during printing and printing just finished.
Warning: Please do not touch the printhead and connectors, in case that static damages the
printer head.
2. Instructions
Carefully read the installation and operating instructions provided with the printer before starting
your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not insert anything into the ventilation slots or openings on the printer.
4) Do not place the printer on or near a heat source.
5) Do not use the printer near water. Never spill liquid into the printer.
6) Do not expose the printer to high temperatures, direct sunlight or dust.
7) Protect the printer from shock, impact and vibration.
8) Be sure the power source is within the voltage rating and frequency listed for the printer.
9) Switch off the printer power supply when won’t use it for a long time.
10) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
11) Be ensure the print quality and reliability, you are suggested to use the recommended paper
or the same quality paper.
12) Pls switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
13) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
14) Keep this User Manual in a place which is easily accessible at all times.

TP801/TP805/TP806 User Manual
3
1 OVERVIEW
1.1 Introductions
TP801/805/806 is a thermal receipt printer with auto-cutter, featured by high print quality, high print
speed, high stability,etc. It can be used in commercial POS system, food industry and occasions which
need real-time field print receipts.
TP801/805/806 can connect to other equipment through parallel, serial, USB, Ethernet, Bluetooth,
Wi-Fi and cash drawer interfaces. And the printer drivers are available for the WINDOWS
XP/WINDOWS 7/WINDOWS 8/WINDOWS 10/Linux operating system.
1.2 The Main Features
1) Patent design of unique vertical double auto cutter
2) Low noise
3) High print speed
4) Easy paper loading
5) Support page mode printing
6) Compatible with various width paper
7) Cash drawer interface
8) Communication interfaces optional

TP801/TP805/TP806 User Manual
4
2. GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1. Inspect the outside of both the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer, if there is
any items missing, please contact your local dealer.
◼Standard Accessories:
Printer Power Adapter Power Cord
Quick Start Guide CD

TP801/TP805/TP806 User Manual
5
◼Optional Accessories:
USB Cable Serial Cable Parallel Cable
◼Optional Accessories (Only for TP805/TP806):
◼
Note:
1.The power cord and power adapter vary by local or region.
2.Some customers may require not packing some parts of the standard accessories for special, if
users are confused, please contact with your dealer for more detail.