HPRT TP801 User manual
REVISION RECORDS
REV.
DATE
DESCRIPTION
1.0
2013.04.10
1.Add the warnings of using crash drawer
1.1
2013.04.19
1.Add the setting of Ethernet IP
1.2
2013.04.20
1.Add the warnings of using power adaptor
1.3
2013.04.23
1.Modify some error descriptions
1.4
2013.05.11
1.Add the description of Parameters checking and resetting
illustration of the Ethernet and Wi-Fi cards
1.5
2013.06.01
1.Modify the packing list
1.6
2013.11.05
1.Modify the printer’s driver
1.7
2014.01.13
1.Add the description of Wi-Fi setting
2. Modify the description of print self-test page
3. Modify the layout of user manual
1.8
2014.08.15
1. Modify the printer’s driver（P20~P25）
2. Modify the layout of user manual
1.9
2014.11.20
1.TP801 add STATUS indicator.
2.Add Bluetooth function.
2.0
2014.12.19
1.Update driver(P20)
2.1
2015.07.09
1.Delete Driver Orientation (Chapter4.9).
2. Update Driver Program (Delete Win2000).
2.2
2015.09.29
1.Update the layout.
2.Add the description of continuous product update.
2.3
2015.12.16
1.Modify the picture of power connection.
2.4
2016.02.19
1.Modify the sensors of detect function.
2.Change the picture of power connection.
2.5
2016.03.03
1.Support new system WIN10.
2.6
2016.03.21
1.Modify the layout of printer specification.
2.7
2016.07.25
Update the Printer Specification
2.8
2016.08.18
Modify some error descriptions
2.9
2016.11.14
Update the Printer Specification
REV.
DATE
DESCRIPTION
3.0
2018.9.30
Add the description of BT
CONTENTS
Statement...................................................................................................................................... 1
Important Safety Instructions......................................................................................................... 2
1 OVERVIEW.................................................................................................................................. 3
1.1 Introductions.................................................................................................................... 3
1.2 The Main Features............................................................................................................ 3
2. GETTING STARTED...................................................................................................................... 4
2.1 Packing List....................................................................................................................... 4
2.2 Appearance and Components ........................................................................................... 6
2.2.1 TP801..................................................................................................................... 6
2.2.2 TP805..................................................................................................................... 7
3 Specification ............................................................................................................................. 10
3.1 Printer Specification........................................................................................................ 10
3.2 Media Specification ........................................................................................................ 14
3.2.1 Continuous Thermal Paper Specification ............................................................... 14
3.3 Printing and Cutting Position........................................................................................... 15
3.3.1 Printing Position................................................................................................... 15
3.3.2 Cutting Position.................................................................................................... 16
4 Installation and Usage............................................................................................................... 17
4.1 Unpacking ...................................................................................................................... 17
4.2 Installation Site and Direction of Printer.......................................................................... 17
4.3 Power Adapter Connection............................................................................................. 18
4.4 Cable Interface Connection............................................................................................. 20
4.5 Cash Drawer Connection................................................................................................. 20
4.6 Media Loading................................................................................................................ 20
4.6.1 Paper Confirmation .............................................................................................. 20
4.6.2 Procedure of Loading............................................................................................ 21
4.7 Specification of LED Indicator and Beeper ....................................................................... 23
4.7.1 Specification of LED Indicator................................................................................ 23
4.7.2 Beeper ................................................................................................................. 23
4.7.3 Multi-color Status LED .......................................................................................... 24
4.8 Setting DIP switch........................................................................................................... 25
4.8.1 Serial interface (RS-232C) ..................................................................................... 25
4.8.2 Interfaces of parallel, USB, Bluetooth and Ethernet............................................... 27
4.8.3 Auto Cutter Enable/Disable Selection.................................................................... 29
4.9 Print Test........................................................................................................................ 29
4.9.1 Print Self-Test....................................................................................................... 29
4.9.2 Printing of Windows Driver Program..................................................................... 29
4.10 Hexadecimal Dumping .................................................................................................. 30
5 Interfaces Signal........................................................................................................................ 31
5.1 USB ................................................................................................................................ 31
5.2 Cash Drawer................................................................................................................... 32
5.3 Power Port Definition ..................................................................................................... 33
5.4 Other Optional Interface................................................................................................. 34
5.4.1 Serial Interface ..................................................................................................... 34
5.4.2 Parallel Interface .................................................................................................. 36
5.4.3 Ethernet Interface ................................................................................................ 37
5.5 Bluetooth Interface......................................................................................................... 38
6 Troubleshooting........................................................................................................................ 40
6.1 Printer Not Working........................................................................................................ 40
6.2 LED Indicator on The Control Panel and Beeper Alarm..................................................... 40
6.3 Troubles During Printing ................................................................................................. 41
6.4 Problems Emerge During The Paper Cutting Processes .................................................... 42
6.5 Remove Jammed Paper................................................................................................... 43
TP801/TP805/TP806 User Manual
1
Statement
This manual content would be changed without permission, and Xiamen Hanin Electronic Technology
Co., Ltd. reserves the right to make changes without notice in technology, spare parts, hardware and
software of the products. If more information is needed about the products, please contact Xiamen
Hanin Electronic Technology Co., Ltd. Without any written permission from the company, any section
of this manual is prohibited to be copied or transferred in any form.
Copyright
This manual is printed in 2018, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd.
Printed in China
3.0 Version
Warnings :
This must be complied with in order to avoid any damage to the human body and to the
equipment.
This is showing the important information and tips for the printer operating.
Due to continuous improvement of the products, the specifications, accessories and
procedures described in the manual are based on actual machines. And it may be changed
without prior notice.
TP801/TP805/TP806 User Manual
2
Important Safety Instructions
1. Safety warning
Warnings: The print head will become very hot during printing, please do not touch the
printhead and peripheral parts during printing and printing just finished.
Warning: Please do not touch the printhead and connectors, in case that static damages the
printer head.
2. Instructions
Carefully read the installation and operating instructions provided with the printer before starting
your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not insert anything into the ventilation slots or openings on the printer.
4) Do not place the printer on or near a heat source.
5) Do not use the printer near water. Never spill liquid into the printer.
6) Do not expose the printer to high temperatures, direct sunlight or dust.
7) Protect the printer from shock, impact and vibration.
8) Be sure the power source is within the voltage rating and frequency listed for the printer.
9) Switch off the printer power supply when won’t use it for a long time.
10) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
11) Be ensure the print quality and reliability, you are suggested to use the recommended paper
or the same quality paper.
12) Pls switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
13) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
14) Keep this User Manual in a place which is easily accessible at all times.
TP801/TP805/TP806 User Manual
3
1 OVERVIEW
1.1 Introductions
TP801/805/806 is a thermal receipt printer with auto-cutter, featured by high print quality, high print
speed, high stability,etc. It can be used in commercial POS system, food industry and occasions which
need real-time field print receipts.
TP801/805/806 can connect to other equipment through parallel, serial, USB, Ethernet, Bluetooth,
Wi-Fi and cash drawer interfaces. And the printer drivers are available for the WINDOWS
XP/WINDOWS 7/WINDOWS 8/WINDOWS 10/Linux operating system.
1.2 The Main Features
1) Patent design of unique vertical double auto cutter
2) Low noise
3) High print speed
4) Easy paper loading
5) Support page mode printing
6) Compatible with various width paper
7) Cash drawer interface
8) Communication interfaces optional
TP801/TP805/TP806 User Manual
4
2. GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1. Inspect the outside of both the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer, if there is
any items missing, please contact your local dealer.
◼Standard Accessories:
Printer Power Adapter Power Cord
Quick Start Guide CD
TP801/TP805/TP806 User Manual
5
◼Optional Accessories:
USB Cable Serial Cable Parallel Cable
◼Optional Accessories (Only for TP805/TP806):
◼
Note:
1.The power cord and power adapter vary by local or region.
2.Some customers may require not packing some parts of the standard accessories for special, if
users are confused, please contact with your dealer for more detail.
TP801/TP805/TP806 User Manual
6
2.2 Appearance and Components
2.2.1 TP801
TP801/TP805/TP806 User Manual
7
2.2.2 TP805
TP801/TP805/TP806 User Manual
8
2.2.3 TP806
TP801/TP805/TP806 User Manual
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Specification of some part elements
1) Power switch
Press “O” to turn off power and press “l” to turn on power supply.
2) Feed Button
Feed paper: When it’s not in the alarm status, push the button to feed paper. Push the button
continuously to feed the long distance.
3) Power LED
It indicates the power status.
4) Paper LED
It detects the status of paper, such as paper near end and paper end. See more details in ”3.2
Specification of Indicated light and beeper”.
5) Error LED
If there is an abnormal phenomenon and error LED flashing, it means the printer is in the wrong status.
Please turn off the power immediately.
6) Paper guide
In paper storehouse, paper guide can change the position to adapt to different paper width.
①TP801 storehouse has 3 paper guide slots. paper guide slot 1/3 adapt to
0
1
80+
−
mm/
0
1
58+
−
mm print
paper respectively.
②TP805 storehouse has 4 paper guide slots. paper guide slot 1/4 adapt to mm/ mm print
paper respectively.
③TP803 storehouse has 2 paper guide slots. paper guide slot 1/2 adapt to mm/ mm print
paper respectively.
Warnings：
Paper guide is essential to adjusting the paper width. Please keep it properly. And the paper guide
is un-taken during printing in case of print offset.
0
1
80+
−
0
1
58+
−
0
1
80+
−
0
1
58+
−
TP801/TP805/TP806 User Manual
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3 Specification
3.1 Printer Specification
Table 2-1 General Specification
(1/2)
Model
TP801
TP805
TP806
Printing
Print Method
Direct thermal line printing
Resolution
203dpi (8dots/mm)
Printing Width
48mm/72mm
Print Speed
200～300mm/s
200～250mm/s
250～300mm/s
Interface
Serial, Parallel, Ethernet, USB, Cash drawer, Bluetooth, Wi-Fi
Print Density
Adjustable from level 1 to level 4
Page Mode
support
Memory
RAM
2MB
Flash
4MB
Resident
Fonts
Chinese
GBK 16×16, 24×24dots
Alphanumeric
ASCII 9×17, 12×24dots
User-defined
Support
Code Page
Optional international character sets : PC437(std.Europe), Katakana,
PC850(Multilingual), PC860(Portuguese), PC863(Canadian), PC865(Nordic),
PC857(Turkish), PC737(Greek), ISO08859-7(Greek), WPC1252,
PC866(Cyrillic #2), PC852(Latin 2), PC858(Euro), KU42(Thai), TIS11(Thai),
TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim), PC855(Cyrillic),
PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2), ISO8859-15(Latin9),
WPC1250(Latin 2), WPC1251(Cyrillic), WPC1253(Greek), PC1254(Turkish),
WPC1255(Hebrew), WPC1256(Arabic), WPC1257(Baltic Rim),
WPC1258(Vietnamese), MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian,
ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Baltic),
ISO-8859-5(Cyrillic), ISO-8859-6(Arabic), ISO-8859-8(Hebrew),
ISO-8859-9(Turkish), PC856, PC3848(ABICOMP), MONGOLIAN, VISCII
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TP801/TP805/TP806 User Manual
12
Model
TP801
TP805
TP806
Graphics
Support bitmap printing with different density and user defined bitmap
printing.
(Max size of each bitmap is 40K, the total size of bitmap is 256k)
Barcode
1D
UPC-A、UPC-E、EAN8、EAN13、CODE39、ITF、CODEBAR、CODE128、
CODE93
2D
PDF417、QR code
Detection
Sensors
Take paper, paper out,
paper end, paper near
end, cutter jam and
cover open
sensors(optional)
Cover open, paper near end sensors
paper near end, black mark and cover open
sensors(optional)
Software
Emulation
ESC/POS
Driver
Windows XP/Vista/7/8/10/POSReady/Linux CUPS/OPOS/JavePOS
SDK
WinCE, Win Mobile, Android, iOS
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Table2-1 General Specification（Continued）
(2/2)
Model
TP801
TP805
TP806
LED Indicator
Power LED
Green LED
Green LED
Green LED
Paper LED
Blue LED
Red LED
Red LED
Error LED
Red LED
Red LED
Red LED
Status LED
Multicolor LED
Power Supply
Charging
External power adapter
Input
AC100V-240V 50-60HZ
Output
24V 2.5A
Paper
Paper Type
Thermal Receipt Paper
Paper Width
58mm/80mm
Paper
Thickness
0.050~0.090mm
Roll Paper
Diameter
Max. OD ф81mm
Max. OD ф83mm
Paper Load
Forward cover open
and easy paper
loading
Upward cover open and easy paper loading
Paper Cut
Manual tear or Auto-cutter
Physical
Specification
Operating
Condition
0℃～40℃，20%～85%RH
Storage
Condition
-20℃～70℃，5%～95%RH
Dimensions
(L*W*H)
190*127*126mm
195*147*147mm
197*145*146mm
Weight
1.63kg
1.8kg
1.8kg
Reliability
TPH Lifetime
150km
Cutter
Lifetime
2,000,000 cuts
MTBF
360, 000 hours
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3.2 Media Specification
3.2.1 Continuous Thermal Paper Specification
Paper Type :Specified Thermal Paper
Paper Width : mm/ mm
Paper Outer Diameter :Max. 83 mm.
Roll Paper Core :13mm(Internal Diameter)
:18mm(Outer Diameter)
Paper Thickness :0.065 ～0.090mm
Paper Type
Manufacturer
FD210,PD150R,PD160R
OJI Paper CO.,LTD.
Notes：
➢Pls. use the recommended thermal paper or same quality paper, otherwise it will influence the
print quality and decrease the thermal printer head life.
➢Don’t stick the paper on the spindle of the roll paper.
➢If the thermal paper is polluted by chemical or oil, the thermal paper heat sensibility decreases,
which will influence the print quality.
➢Don’t use finger nail or hard articles to touch the surface of thermal paper, otherwise it will cause
color fading.
➢When the environment temperature is higher than 70°C, the thermal paper color will fade, so
pay attention to the influence of temperature, humidity and sunlight.
0
1
58+
−
0
1
80+
−
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3.3 Printing and Cutting Position
3.3.1 Printing Position
0
1-
58+
mm Print Paper
0
1-
80+
mm Print Paper
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