HTC 10 User manual

User Guide
[UG template version 17a]
[Sprint_HTC_10_Sense8_N7_MR_ug_en_03212017]

TOC i
Table of Contents
Getting Started..............................................................................................................................................1
Important Information............................................................................................................................2
Radio Frequency Exposure Operating Instructions......................................................................2
Important Note on Recoverable Data ...........................................................................................2
Introduction ...........................................................................................................................................3
About the User Guide ...................................................................................................................3
Access Instructions on Phone.......................................................................................................3
Launch the Guide..................................................................................................................3
Access Help..........................................................................................................................3
Get Support from Sprint Zone...............................................................................................4
What's New in Android Nougat.....................................................................................................4
Set Up Your Phone...............................................................................................................................5
Parts and Functions......................................................................................................................5
Charge the Battery........................................................................................................................7
SIM Card.......................................................................................................................................8
SD Card ......................................................................................................................................10
Insert SD Card ....................................................................................................................11
Unmount and Remove the SD Card...................................................................................12
Format SD Card..................................................................................................................12
Turn Your Phone On and Off......................................................................................................13
Use the Touchscreen..................................................................................................................14
Activate Your Phone ...................................................................................................................16
Complete the Setup Screens......................................................................................................16
Basic Operations.................................................................................................................................19
Basics..........................................................................................................................................19
Home Screen and Applications (Apps) List........................................................................19
Onscreen Navigation Keys .................................................................................................20
Phone Settings Menu..........................................................................................................20
Using Quick Settings...........................................................................................................21
Capture Screenshots..........................................................................................................22
Portrait and Landscape Screen Orientation .......................................................................22
Applications.................................................................................................................................22
Apps List .............................................................................................................................23

TOC ii
Launch an App....................................................................................................................25
Working with Two Apps at the Same Time.........................................................................26
Switch Between Recently Opened Apps............................................................................27
Refresh Content of an App .................................................................................................27
Arrange Apps on the Apps Screen.....................................................................................27
Phone Number............................................................................................................................28
Silent Mode.................................................................................................................................29
Airplane Mode.............................................................................................................................29
Working with Text .......................................................................................................................30
Edit Text..............................................................................................................................30
Enter Text by Typing...........................................................................................................31
Enter Text with Word Prediction .........................................................................................31
Enter Text by Voice.............................................................................................................32
Adjust the Keyboard Settings .............................................................................................32
Typing Faster and More Accurate ......................................................................................33
Google Account ..........................................................................................................................35
Create a Google Account ...................................................................................................36
Sign In to Your Google Account .........................................................................................38
Factory Reset Protection ....................................................................................................38
Google Play Store.......................................................................................................................39
Find and Install an App.......................................................................................................39
Request a Refund for a Paid App.......................................................................................40
Update an App....................................................................................................................40
Uninstall an App..................................................................................................................41
Get Help with Google Play..................................................................................................41
Fingerprint Scanner ....................................................................................................................41
Add a Fingerprint the First Time.........................................................................................41
Add, Remove, or Edit Fingerprints......................................................................................43
Lock and Unlock Your Screen ....................................................................................................43
Update Your Phone ....................................................................................................................44
Update Your Phone Software.............................................................................................44
Update Your Profile.............................................................................................................45
Update Your PRL................................................................................................................45
Your Phone's Home Screen................................................................................................................47
Home Screen Basics ..................................................................................................................47

TOC iii
Home Screen Layout..........................................................................................................47
Status Bar ...................................................................................................................................48
Notification Panel........................................................................................................................50
Manage App Notifications...................................................................................................51
Front Indicator Light (LED)..........................................................................................................51
Change LED Notification Settings ......................................................................................52
HTC BlinkFeed - Your Dynamic Home Screen ..................................................................52
Customize the Home Screen......................................................................................................56
Choose a Home Screen Layout..........................................................................................56
Set the Home Wallpaper.....................................................................................................57
Set Multiple Wallpapers......................................................................................................58
Set a Time-based Wallpaper ..............................................................................................58
Organize Your Widget Panels ............................................................................................59
Work with Stickers, Widgets and App Shortcuts ................................................................60
Customize the Lock Screen................................................................................................62
Themes.......................................................................................................................................65
Download Themes..............................................................................................................65
Bookmark Themes..............................................................................................................65
Create Themes...................................................................................................................66
Mix and Match Themes.......................................................................................................66
Find Your Themes ..............................................................................................................67
Share Themes ....................................................................................................................67
Delete a Theme ..................................................................................................................67
Motion Launch ............................................................................................................................68
Turn Motion Launch On or Off............................................................................................68
Wake Up to the Lock Screen..............................................................................................68
Wake Up and Unlock..........................................................................................................69
Wake to the Home Widget Panel........................................................................................69
Wake to HTC BlinkFeed .....................................................................................................70
Launch the Camera ............................................................................................................70
Motion Launch Troubleshooting .........................................................................................71
Making Connections....................................................................................................................................72
Phone Calls and Voicemail.................................................................................................................73
Place and Answer Calls..............................................................................................................73
Call Using the Phone Dialer................................................................................................73

TOC iv
Call Emergency Numbers...................................................................................................75
Call Using a Speed Dial Number........................................................................................75
Voice Dialing.......................................................................................................................76
Call a Number in a Text Message, Email Message, or Calendar Event ............................76
Make International Calls .....................................................................................................76
Return a Missed Call...........................................................................................................77
Answer Phone Calls............................................................................................................77
In-Call Screen Layout and Operations................................................................................79
Place Calls from History/People .................................................................................................80
Call History..................................................................................................................................80
Open Call History................................................................................................................81
Save a Number From Call History......................................................................................81
Prepend a Number From Call History.................................................................................81
Block a Caller......................................................................................................................82
Erase Call History...............................................................................................................82
Voicemail.....................................................................................................................................82
Voicemail Setup..................................................................................................................82
Visual Voicemail Setup.......................................................................................................83
Review Visual Voicemail.....................................................................................................84
Visual Voicemail Options....................................................................................................84
Configure Visual Voicemail Settings...................................................................................85
Optional Calling Services............................................................................................................87
Conference Calling .............................................................................................................87
Caller ID Blocking ...............................................................................................................87
Call Waiting.........................................................................................................................88
Call Forwarding...................................................................................................................88
Internet Calls.......................................................................................................................89
Ringtone Settings........................................................................................................................89
Call Settings................................................................................................................................90
Call Features.......................................................................................................................90
Voicemail Settings ..............................................................................................................91
Hearing Aids .......................................................................................................................91
CDMA Call Settings............................................................................................................91
Contacts..............................................................................................................................................93
Add Contacts...............................................................................................................................93

TOC v
Contacts Screen Layout..............................................................................................................95
Find Contacts......................................................................................................................96
Set Up Your Profile.............................................................................................................97
Get in Touch with a Contact ...............................................................................................97
Edit Contacts...............................................................................................................................98
Delete Contacts ..........................................................................................................................98
Import or Copy Contacts.....................................................................................................99
Merge Contact Entries........................................................................................................99
Send Contact Information.................................................................................................101
Contact Groups.........................................................................................................................101
Back Up and Restore Contacts ........................................................................................103
Private Contacts................................................................................................................104
Messaging.........................................................................................................................................105
Text and Multimedia Messaging...............................................................................................105
Send a Text Message (SMS)............................................................................................105
Send a Multimedia Message (MMS).................................................................................106
Send a Group Message....................................................................................................107
Save and Resume Composing a Draft Message .............................................................108
Read and Reply to a Message .........................................................................................108
Help Protect Your Messages............................................................................................110
Block Unwanted Messages ..............................................................................................110
Delete Messages and Conversations...............................................................................111
Back Up and Restore Your Text Messages......................................................................111
Text and Multimedia Message Options ............................................................................112
Gmail.........................................................................................................................................115
Create and Send Gmail ....................................................................................................115
Open Gmail Messages .....................................................................................................116
Manage Gmail Messages.................................................................................................117
Use Gmail Labels..............................................................................................................117
Mute Gmail Threads .........................................................................................................118
Archive Gmail Threads .....................................................................................................118
Delete Gmail Threads.......................................................................................................118
Search Gmail Messages...................................................................................................118
Report Spam Gmail ..........................................................................................................119
Add Another Google (Gmail) Account ..............................................................................119

TOC vi
Switch between Gmail Accounts ......................................................................................119
Gmail Settings...................................................................................................................119
Add an Exchange ActiveSync Account in Gmail ..............................................................120
Get Help with Gmail..........................................................................................................121
Internet and Social Networking.........................................................................................................122
Data Services General Information (4G LTE and 3G Networks...............................................122
4G LTE..............................................................................................................................122
Your User Name...............................................................................................................122
Data Connection Status and Indicators ............................................................................123
Turn the Data Connection On or Off.................................................................................123
Manage Your Data Usage ................................................................................................124
Chrome Browser.......................................................................................................................125
Facebook ..................................................................................................................................126
Twitter .......................................................................................................................................126
Hangouts...................................................................................................................................127
Connectivity.......................................................................................................................................129
Wi-Fi..........................................................................................................................................129
Turn Wi-Fi On and Connect to a Wireless Network..........................................................129
Connect to a Wi‑Fi Network via WPS ..............................................................................129
Disconnect from a Wireless Network................................................................................129
Wi-Fi Direct.......................................................................................................................130
Bluetooth...................................................................................................................................130
Enable the Bluetooth Feature...........................................................................................131
Pair Bluetooth Devices......................................................................................................131
Connect to a Paired Bluetooth Device..............................................................................132
Send Information Using Bluetooth....................................................................................133
Receive Information via Bluetooth....................................................................................133
Bluetooth Tethering...........................................................................................................134
Virtual Private Networks (VPN).................................................................................................135
Add a VPN Connection.....................................................................................................135
Connect to a VPN .............................................................................................................135
Disconnect From a VPN ...................................................................................................136
Mobile Hotspot..........................................................................................................................136
Transfer Content to Your New Phone.......................................................................................137
Transfer Content from an Android Phone.........................................................................137

TOC vii
Transfer Content from an iPhone .....................................................................................138
Ways of Transferring Contacts and Other Content into Your Phone ...............................139
Transfer Files Between Your Phone and a Computer......................................................139
Share Content with NFC...........................................................................................................140
Turn NFC On ....................................................................................................................141
Beam Content...................................................................................................................141
HTC Connect ............................................................................................................................142
Share Media Using HTC Connect ....................................................................................142
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform....................143
Stream Music to Blackfire Compliant Speakers ...............................................................144
Apps and Entertainment............................................................................................................................146
Camera and Video............................................................................................................................147
Camera Overview .....................................................................................................................147
Open the Camera and Adjust the Settings...............................................................................148
Choose a Capture Mode...................................................................................................148
Capture Mode Settings.....................................................................................................149
Set the Photo Quality and Size.........................................................................................149
Touch Autoexposure.........................................................................................................150
Zooming............................................................................................................................150
Turn the Camera Flash On or Off.....................................................................................150
Use the Volume Button for Taking Photos and Videos ....................................................150
Close the Camera App......................................................................................................151
Take a Picture...........................................................................................................................151
Capture Better Photos ......................................................................................................151
Record a Video .........................................................................................................................152
Set the Video Resolution ..................................................................................................153
Turn on High Resolution Audio.........................................................................................153
Take a Photo While Recording a Video - VideoPic®........................................................154
Camera Features......................................................................................................................154
Take Continuous Camera Shots.......................................................................................154
Use HDR...........................................................................................................................154
Record Slow Motion Videos..............................................................................................155
Selfies and People Shots..................................................................................................155
Zoe Camera......................................................................................................................157
Panoramic Shots...............................................................................................................157

TOC viii
Hyperlapse........................................................................................................................158
Scenes..............................................................................................................................158
Manually Adjust Camera Settings.....................................................................................158
Google Photos ..........................................................................................................................160
View Photos and Videos...................................................................................................160
Share Your Photos............................................................................................................161
Edit Your Photos...............................................................................................................161
Productivity........................................................................................................................................164
Calendar....................................................................................................................................164
Schedule or Edit an Event ................................................................................................165
View Calendar Events.......................................................................................................165
Choose Which Calendar to Show.....................................................................................165
Dismiss or Snooze Reminders .........................................................................................166
Google Drive.............................................................................................................................166
Google Maps.............................................................................................................................167
Search for Information ..............................................................................................................170
Perform Searches on the Web and Your Phone ..............................................................170
Search the Web with Your Voice......................................................................................170
Set Search Options...........................................................................................................171
Get Instant Information with the Google App....................................................................171
Screen Search ..................................................................................................................173
Boost+.......................................................................................................................................174
Turn Smart Boost On or Off..............................................................................................175
Clear Junk Files ................................................................................................................175
Use Game Battery Boost..................................................................................................176
Check Activities of Downloaded Apps ..............................................................................176
Create a Lock Pattern for Some Apps..............................................................................176
Calculator..................................................................................................................................177
Clock.........................................................................................................................................177
Set Alarms ........................................................................................................................178
Additional Clock Features.................................................................................................178
Weather.....................................................................................................................................179
Voice Recorder .........................................................................................................................179
HTC Sync Manager ..................................................................................................................180
HTC Help ..................................................................................................................................182

TOC ix
Entertainment and Activities .............................................................................................................183
Google Play Music App.............................................................................................................183
Play Music with Google Play ............................................................................................183
Google Play Music Screen Layout....................................................................................184
Create Playlists in Google Play Music..............................................................................184
YouTube....................................................................................................................................185
Sprint Zone................................................................................................................................186
HTC BoomSound with Dolby Audio..........................................................................................186
HTC BoomSound for Speakers ........................................................................................186
HTC BoomSound for Headphones...................................................................................187
Personal Audio Profile ......................................................................................................187
Settings .....................................................................................................................................................188
Connections Settings........................................................................................................................189
Basic Settings ...........................................................................................................................189
Airplane Mode Settings.............................................................................................................191
Wi-Fi Settings............................................................................................................................191
Bluetooth Settings.....................................................................................................................191
Mobile Data Settings.................................................................................................................191
HTC Connect Settings ..............................................................................................................191
More Wireless & Network Settings ...........................................................................................191
Device Settings.................................................................................................................................193
Display, Gestures & Buttons Settings.......................................................................................193
Glove Mode.......................................................................................................................193
Auto-rotate Screen............................................................................................................193
Font Size...........................................................................................................................193
Display Size......................................................................................................................194
Brightness.........................................................................................................................194
Color Profile......................................................................................................................194
Night Mode........................................................................................................................195
Screen Saver ....................................................................................................................195
Screen Timeout (Sleep)....................................................................................................195
Buttons Settings................................................................................................................195
Media Gesture ..................................................................................................................196
Motion Launch Gestures...................................................................................................196
HTC BoomSound with Dolby Audio..........................................................................................196