HTC HTC One User manual

User guide
HTC One®

Contents
What's new
The HTC Eye Experience 11
Android 5.0 Lollipop update 11
Unboxing
HTC One 13
micro SIM card 14
Charging the battery 16
Switching the power on or off 16
Phone setup and transfer
Setting up your new phone for the first time 18
Transferring content from an Android phone 18
Transferring content from an iPhone 19
Transferring contacts from your old phone through Bluetooth 19
Other ways of getting contacts and other content 20
Transferring photos, videos, and music between your phone and computer 20
Home screen 21
Using Quick Settings 21
Getting to know your settings 22
Updating your phone's software 22
Getting apps from Google Play 24
Downloading apps from the web 25
Uninstalling an app 25
Your first week with your new phone
Basics 26
Notifications 34
Working with text 35
Battery 39
HTC BlinkFeed
What is HTC BlinkFeed? 42
Turning HTC BlinkFeed on or off 42
Ways of adding content on HTC BlinkFeed 43
Customizing the Highlights feed 44
Saving articles for later 44
Posting to your social networks 45
Removing content from HTC BlinkFeed 45
2 Contents

Personalizing
Making HTC One truly yours 46
Ringtones, notification sounds, and alarms 46
Home wallpaper 47
Launch bar 47
Adding Home screen widgets 47
Adding Home screen shortcuts 48
Editing Home screen panels 49
Changing your main Home screen 50
Grouping apps on the widget panel and launch bar 51
Arranging apps 51
Lock screen 52
Camera
Camera basics 54
Selfies and people shots 58
Split Capture 60
Panoramic shots 60
Other camera features 61
Camera settings 62
Gallery
Viewing photos and videos in Gallery 64
Adding photos or videos to an album 66
Copying or moving photos or videos between albums 67
Finding matching photos 67
Editing your photos 68
Using Face Fusion 69
Creating an animated gif 70
Creating an action sequence shot 70
Editing a group shot 71
Removing unwanted objects in a photo 71
Trimming a video 71
Saving a photo from a video 72
Changing the video playback speed 72
Viewing a Zoe in Gallery 73
Phone calls
Making a call with Smart dial 74
Making a call with your voice 74
Dialing an extension number 75
Returning a missed call 75
Speed dial 75
Calling a number in a message, email, or calendar event 75
Making an emergency call 76
Receiving calls 76
What can I do during a call 76
Setting up a three-way call 77
Call History 77
Switching between silent, vibrate, and normal modes 78
Global Ready 78
3 Contents

Using Assisted dialing 79
Messages
Sending a text message (SMS) 81
Sending a multimedia message (MMS) 81
Sending a group message 82
Resuming a draft message 82
Replying to a message 83
Saving a text message as a task 83
Forwarding a message 83
Copying a text message to the micro SIM card 83
Deleting messages and conversations 84
Search and web browser
Getting instant information with Google Now 85
Searching HTC One and the Web 86
Browsing the Web 87
Bookmarking a webpage 89
Using your browsing history 90
Clearing your browsing history 90
Entertainment
HTC Music 91
YouTube 94
Wireless media 95
Storage and files
Phone storage 98
File Manager 99
Google Drive 100
Sync, backup, and reset
Online sync 103
Backup 104
HTC Sync Manager 107
Reset 109
People
Your contacts list 111
Setting up your profile 112
Adding a new contact 112
Editing a contact’s information 113
Getting in touch with a contact 114
Importing or copying contacts 114
Merging contact information 115
Sending contact information 116
Contact groups 116
Private contacts 117
4 Contents

Email
Mail 119
Gmail 124
Calendar
Viewing the Calendar 126
Scheduling or editing an event 127
Choosing which calendars to show 128
Sharing an event 128
Accepting or declining a meeting invitation 128
Dismissing or snoozing event reminders 129
Travel and maps
Location settings 130
Google Maps 130
HTC Car 132
VZ Navigator 134
Other apps
Using the Clock 135
Checking Weather 135
Keeping track of your tasks 136
Internet connections
Data connection 138
Managing your data usage 138
Wi-Fi connection 140
Wi-Fi Enhanced Connectivity 141
Connecting to VPN 141
Using HTC One as Mobile Hotspot 142
Sharing your mobile data connection by USB tethering 143
Connecting to the Internet through a computer 144
Wireless sharing
Bluetooth 145
NFC 147
Settings and security
Airplane mode 149
Scheduling when to turn data connection off 149
Automatic screen rotation 150
Setting when to turn off the screen 150
Screen brightness 150
Changing the display font 150
Touch sounds and vibration 150
Changing the display language 151
Accessibility settings 151
Turning Magnification gestures on or off 151
5 Contents

Installing a digital certificate 152
Disabling an app 152
Setting a screen lock 152
Setting up Smart Lock 153
Hiding sensitive info from the lock screen 153
Assigning a PIN to a micro SIM card 154
Navigating HTC One with TalkBack 155
Trademarks and copyrights
Index
6 Contents

IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this unique device are
provided by various device manufacturers, operating system, software and application developers
(e.g. Google®, Motorola®, Microsoft®, BlackBerry®). If you use, link to or download such a service, or
an application such as a non-Verizon Wireless location based GPS-type service, chat room,
marketplace or social network from this device, you should carefully review the terms of such
service or application. If you use any of these non-Verizon Wireless services or applications,
personal information you submit may be read, collected, or used by the service or application
provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or information you choose to
submit or share with others. Specific terms and conditions, terms of use, and privacy policies apply
to those applications and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any location-based services
for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and certain other specifically
identified terms govern your use of any Verizon Wireless products and services.
7 IMPORTANT CUSTOMER INFORMATION

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
8 About this guide

Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
This device has been shown to be HAC compatible for CDMA and LTE™. Hearing Aid
Compatibility = M3/T4.
9 Important RF Notice

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.
10 Important note on recoverable data

What's new
The HTC Eye Experience
With the new HTC Eye™Experience, enjoy features beyond conventional camera shooting. Here
are some of these features:
Both sides of the story
Use Split Capture mode to record the action first and then record yourself giving a commentary. See
Using Split Capture mode on page 60.
Blend faces with anyone
Face Fusion uses two photos such as your selfie and a photo of your favorite celebrity to merge your
looks together. See Using Face Fusion on page 69.
Taking selfies just got a whole lot easier
Flash a smile, and the camera instantly captures your smiling face. Or, Just "Say Cheese"! See Using
Auto Selfie on page 58 and Using Voice Selfie on page 59.
Your mobile photo booth
Take 4 selfies and the camera automatically merges them into a single picture. See Taking selfies
with Photo Booth on page 60.
Android 5.0 Lollipop update
With the Android®5.0 Lollipop update, enjoy enhancements to some of your favorite features.
Here are some of the changes:
Bolder, user-centered design
Google apps take on a new, colorful, and responsive design that brings a consistent, intuitive
experience across Android devices. The design elements extend to the Android user interface. For a
start, check out the revamped Recent apps screen or the Notifications panel.
More control over notifications
Choose which apps to get notifications from. This is helpful if you want to limit the notifications
that show on the lock screen. See Choosing what notifications to show on the lock screen on page
53.
11 What's new

Get back to recent apps after a reboot
When you restart your phone in earlier Android versions, all your recently opened apps will be
cleared. In Lollipop, they're still be present on the Recept apps screen after a reboot.
Easier sharing with Android Beam
Using Android Beam™is simpler than ever as it's now an option in the share menu. It makes it
convenient to share whenever another NFC-enabled device is nearby. See Beaming content on page
148.
Searchable settings
Overwhelmed with the options that you can change in Settings? Use the new search bar in Settings
to quickly find the relevant option.
Smart Lock
Set up your phone to unlock the screen just by detecting your face. Or you can use another trusted
device, such as your car's Bluetooth®system, to unlock your phone once they're connected. See
Setting up Smart Lock on page 153.
12 What's new

Unboxing
HTC One
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. VOLUME
6. Front camera
7. 3.5mm headset jack
8. POWER/IR
9. Proximity sensor
10. Notification LED
11. Tray eject hole/SIM card tray
If you want to use a case, please don’t cover and block the proximity sensor. Purchase a case
designed for HTC One. A dedicated case for HTC One that already has a small opening for the
sensor can be purchased through any Verizon Wireless store or online at
www.verizonwireless.com.
13 Unboxing

micro SIM card
HTC One uses a micro SIM card.
Use a standard micro SIM card only. Inserting a modified card that is thicker than the standard
micro SIM card may cause the card to not fit properly or damage the card slot.
Inserting a micro SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to
the micro SIM card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out.
5. Place the micro SIM card (contacts facing down) into the tray.
6. Insert the card tray back into the slot.
14 Unboxing

Removing a micro SIM card
Make sure to switch off HTC One before removing the card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to
the micro SIM card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the micro SIM card.
5. Make sure that you insert the empty card tray back into the slot.
15 Unboxing

Charging the battery
Before you turn on and start using HTC One, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC One for several
minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC One to charge the battery. When
the battery power is too low, make sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§We recommend you check the temperature of the battery while you're charging. Also, avoid
charging the battery in hot environments.
§When you're using the Internet and charging the battery, HTC One may become warmer. This is
normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One vibrates.
When you turn on HTC One for the first time, you’ll need to set it up.
16 Unboxing

Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
17 Unboxing

Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your accounts, and
more.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 130.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
your new HTC phone. The types of locally stored content on your old phone that the tool can
transfer include contacts, messages, calendar events, web bookmarks, music, photos, and videos.
Some settings can also be transferred.
§You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
§If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth
transfer. For details, see Transferring contacts from your old phone through Bluetooth on page
19.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool from
Google Play™to your old phone, install it, and open the tool.
18 Phone setup and transfer

5. When you see a PIN on your old phone, make sure the same PIN also appears on your new
phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to connect to your
new phone. If this happens, try another transfer method.
6. On your old phone, choose the types of content you want to transfer, and then tap Start or
Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone®, it's fast and easy to transfer your contacts, messages, and other content
when you use HTC Sync Manager.
To find out how, see Transferring iPhone content and apps to your HTC phone on page 108.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For details, see
Transferring contacts from your old phone through Bluetooth on page 19.
Transferring contacts from your old phone through
Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.1 (or earlier
version), or other types of phones. Depending on the capabilities of your old phone, you may be able
to transfer not only contacts but also other data such as calendar events and text messages to your
new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you
chose to transfer from an Android phone, tap Quick transfer.
3. On your old phone, turn Bluetooth on.
4. Follow the onscreen instructions on your old and new phones to pair them and start the data
transfer.
19 Phone setup and transfer

Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC One.
Sync with your
computer Use HTC Sync Manager to sync contacts, documents, playlists, and more between HTC One and your computer running a Windows®or OS X®
operating system.
You can also use it to transfer your iTunes®backup that contains contacts,
messages, and other content from an iPhone from your computer to HTC
One.
Google Account Google contacts are imported to HTC One after you sign in to your Google
Account. You can also create more Google contacts right from HTC One.
Social network
accounts Log in to your favorite social networks to sync contact information from them.
Microsoft Exchange
ActiveSync®HTC One syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace.
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contacts You can create contacts locally on HTC One, if you don't prefer to store
them on your online accounts.
micro SIM card Copy all your micro SIM contacts to HTC One.
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§Connect HTC One to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them.
§Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off HTC One to your computer. You can also sync
playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos to your
computer using HTC Sync Manager. Then reconnect HTC One and copy them over.
§Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC One, and other mobile devices.
20 Phone setup and transfer