HTC CENSUS User manual

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 1 of 20
HTC CONFIDENTIAL
HTC Corporation
Melbourne
Service Manual
UHTC Proprietary
Confidential Treatment Requested
Rev. A03
Jul ,14, 2008
HTC Corp.
Engineering Mobility

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 2 of 20
HTC CONFIDENTIAL
HTC Corporation
Revision Control Table
REV DATE CONTENTS DEP. REVISED APP
´ DSTGE
AX01 2007/1/26 Fist Draft (Per customer request) PSE Jason.Cl_Lee PSE PVT
A01 2008/1/15
1. Revise OS re-flash process and diagnostic test items
2. Revise board level 2.5 SPL PSE Jason.Cl_Lee PSE MV
A02 2008/4/17
1. Revise 6.3 WinCE test procedure
2. Revise combination keys of cold boot in page 23. PSE Jason.Cl_Lee PSE MV
A03 2008/7/14 1. Add LDI label and tamper evident label in the labeling plan. PSE Jason.Cl_Lee PSE MV

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 3 of 20
HTC CONFIDENTIAL
HTC Corporation
1. Product Overview...................................................................................................................................4
2 Labeling Plan............................................................................................................................................6
2.1 MAIN UNIT REGULATORY LABEL (ON THE INSIDE BEHIND THE BATTERY)...................................................................6
2.2 MAIN UNIT REGULATORY LABEL (ON THE TOP OF THE MAIN UNITAS ILLUSTRATED BELOW)........................................8
2.3 LDI LABEL..........................................................................................................................................................9
2.4TAMPER EVIDENT LABEL....................................................................................................................................10
3. LCM inspection criteria (for new LCM)..............................................................................................11
4. Unit Disassembly/Assembly Procedure............................................................................................13
4.1 DISASSEMBLY PROCEDURE...............................................................................................................................13
4.2 ASSEMBLY PROCEDURE ...................................................................................................................................20
5. OS re-flash Procedure.........................................................................................................................25
6. Function Test Procedure......................................................................................................................28
6.1 HOW TO GO INTO DIAGNOSTIC MODE.................................................................................................................28
6.2 LIST OF DIAGNOSTIC TEST ITEMS .......................................................................................................................28
6.3 LIST OF WIN CE TEST ITEMS.............................................................................................................................30
6.4 LEAKAGE CURRENT MEASUREMENT...................................................................................................................33
6.5 RFANTENNA MEASUREMENT SPECIFICATION......................................................................................................36
7. Generic Troubleshooting.....................................................................................................................37
8. Photo for 80H & 99H Level.................................................................................................................41
9. Board Level 2.5 Repairs Introduction................................................................................................48

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 4 of 20
HTC CONFIDENTIAL
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1. Product Overview
zTop View and Bottom View
zSide View

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. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 5 of 20
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zBottom View

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. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 6 of 20
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2 Labeling Plan
2.1 Main unit Regulatory label (on the inside behind the battery)
HTC P/N: 77H00417-00M
Image file name: Main_Unit_Regulation
Please note: 1. The brand name is shown on Bezel.
2. All bar codes must be code 39 symbology.
Size: W25*L40
36mm

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Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 7 of 20
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20mm

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Doc. Title Melbourne Service Manual Page 8 of 20
HTC CONFIDENTIAL
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2.2 Main unit Regulatory label (on the top of the main unit as illustrated
below)
HTC P/N: 77H00422-00M
Image file name: Main_Unit_Upper Regulation
Please note: 1. The brand name is shown on Bezel.
2. All bar codes must be code 39 symbology.
15mm
51mm

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
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For Asset No.: CXXXXXXXY
C: Census
XXXXXXX: Range from 1,300,000 to 2,299,999
Y: Check digit-Mod 137
For S/N: SSYWWPPZZZZZ
SS: SITE CODE --> TY
Y: Year Last Digital of the Year.
WW: Week Code: 01 ~ 54
PP: Product Code: F2
ZZZZZ: Serial Number (00001 ~ 99999) Use Base 10
MODEL ID: CENSUS
Label Characteristic:
Material: polyester
Color: pantone 422c
Ink: pantone 425c
LDI label
P/N: 77H00488-00M
Main board area:

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Issued Date 2008/1/15
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Unit area:
2.4 Tamper Evident Label
P/N: 77H00460-01M
Location:

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 11 of 20
HTC CONFIDENTIAL
HTC Corporation
3. LCM inspection criteria (for new LCM)
Definition:
D：diameter，W：width，L：length，S：separation
LCM Electrical Characteristic inspection standard
Inspection Defects Accept Level
Single Red+ Green+ Blue ≦3
S≧5 mm
2 adjacent 0
Bright Dots
3 or more adjacent 0
Single Total number ≦2
S≧5 mm
Dark Dots
2 adjacent 0
Dark or Bright lines 0
All Allowable Dots Defects Total Number ≦3
S≧5 mm
Electrical
Characteristic
Defects
Shift and tilt of screen viewed area The black edge around display area must be detected by front
view
Foreign scratch,
objects or lint on
power off status Scratch 0.03 < W ≦01mm
L ≦5 mm
N ≦2
a
D1
D = (D1+ D2) / 2
D2
L
W2
W (W1)

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. Revised Date 2008/7/14 A03
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Lint(linear
foreign objects)
0.03 <W ≦0.1 mm
0.3 < L ≦3.0
N ≦5
Spots 0.1 <D ≦0.3 mm
N ≦4
Fish eye on film 0.1< D ≦0.4 mm
N ≦4
Breakage on film
surface Not acceptable
Total acceptable defect quantity ≦10
* The LCM criteria follow Document IS-3364, Issued date: 16 May, 06’

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Doc. Title Melbourne Service Manual Page 13 of 20
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4. Unit Disassembly/Assembly Procedure
4.1 Disassembly procedure
Tools needed for Assembling and
Disassembling.
1. Lens Cleaning Tissue.
2. Plastic Knife.
3. Torex Screw Driver T5X40.
4. Philip Screw Driver 000X40.
5. Tweezers.(Suggest to use plastic made)
Remove stylus.
Press battery cover with your two thumbs to
move battery cover forward.
1 2 3 4 5

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Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 14 of 20
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Unhook battery hook to take battery out.
Remove six screws (M1.6*6 mm) and one
screw (M1.6*3.4).
Use the plastic stick to insert and gently
twist into the gap between LCD bezel and
housing.
M1.6*3.4

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. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 15 of 20
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Remove four screws (M1.6*3.4), disconnect
modem cable and then take modem board
out.
Take RJ11 connector with cable out and
open hook of key pad connector to
disconnect key pad cable.
Remove one tape that paste on LCM FPC
cable and touch screen FPC cable.

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. Revised Date 2008/7/14 A03
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1.Pull two hooks up to disconnect LCM FPC
cable.
2.Push hook toward right side to disconnect
touch screen FPC cable.
Unfasten three screws (M1.4*1.8*1.5).
Use plastic stick to loosen three hooks and
then take main board out from bezel.

Doc. No. DOC-00025733 REV.
Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
Doc. Title Melbourne Service Manual Page 17 of 20
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Loosen two hooks.
Loosen two metal sticks to separate antenna
module from main board.
Use plastic stick to take LCM module with
holder out.

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Issued Date 2008/1/15
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Doc. Title Melbourne Service Manual Page 18 of 20
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Use plastic stick to press LCM module and
then separate LCM module from holder
Remove two screws to take finger print out
and rubber of finger print.
Use tweezers to loosen four key pad hooks
and then take key pad out.

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Doc. Title Melbourne Service Manual Page 19 of 20
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Disassembly procedure is completely.

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Issued Date 2008/1/15
. Revised Date 2008/7/14 A03
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4.2 Assembly Procedure
Assembly key pad module into the bezel
and ensure four hooks that are locked
completely.
Use tweezers to place finger print rubber
into the bezel.
Place finger print module into the bezel and
then fasten two screws.
Torque:0.5 ± 0.1kgf / cm2