HTC Desire 816 User manual

Available applications and services are subject to change at any time.
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Table of Contents
ImportantInformation 1
RadioFrequencyExposureOperatingInstructions 1
ImportantNoteonRecoverableData 1
GetStarted 2
YourPhoneataGlance 2
ChargeYourPhone 3
ActivationandService 4
CompletetheSetupApplication 5
SetUpVoicemail 6
TransferContenttoYourNewPhone 7
TransferContentfromanAndroidPhone 7
TransferContentfromaniPhone 8
TransferContentFromYourOldPhoneUsingBluetooth 8
TransferContentBetweenYourPhoneandComputer 9
WaysofTransferringContactsandOtherContentintoYourPhone 9
RestoreYourBackupFromYourOnlineStoragetoYourNewPhone 10
YourHomeScreen 11
SprintAccountInformationandHelp 11
SprintAccountPasswords 11
ManageYourAccount 11
SprintSupportServices 12
PhoneBasics 14
YourPhone’sLayout 14
TurnYourPhoneOnandOff 16
TurnYourScreenOnandOff 16
YourPhone’sLockScreen 17
UnlocktheScreen 17
CustomizetheLockScreen 18
NotificationWidget 18
DisabletheLockScreen 18
OnscreenNavigationButtons 19
TouchscreenNavigation 19
MotionGestures 24

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WorkingwithPhoneAppsandSettings 26
OpenanApp 26
GettoKnowYourSettings 29
UsingQuickSettings 30
HTCBlinkFeed-YourDynamicHomeScreen 31
TurnHTCBlinkFeedOnorOff 31
AddContenttoHTCBlinkFeed 32
CustomizetheHighlightsFeed 33
SaveArticlesforLater 34
PosttoYourSocialNetworks 34
RemoveContentFromHTCBlinkFeed 34
CustomizetheHomeScreen 34
ChangetheWallpaper 34
CustomizetheLaunchBar 35
ChangeYourMainHomeScreen 35
OrganizeYourWidgetPanels 36
WorkwithWidgetsandAppShortcuts 36
StatusBarandNotificationsPanel 38
StatusBar 38
NotificationsPanel 40
NotificationLED 41
CapturethePhoneScreen 42
EnterText 42
HTCSenseKeyboard 42
EnterTextbyTypingontheHTCSenseKeyboard 43
EnterTextwithWordPredictionontheHTCSenseKeyboard 44
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 45
EnterTextbySpeakingontheHTCSenseKeyboard 46
SwypeKeyboard 46
EditText 47
PhoneCalls 49
HD™Voice 49
MakePhoneCalls 49
CallUsingSmartDial 49
DialanExtensionNumber 50
ReturnaMissedCall 51
CallFromCallHistory 51

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CallFromPeople 51
CallUsingaSpeedDialNumber 52
CallaNumberinaTextMessage,EmailMessage,orCalendarEvent 52
CallEmergencyNumbers 52
MakeInternationalCalls 53
SetUpSpeedDial 53
ReceivePhoneCalls 54
In-callOptions 54
3-wayCalling 55
EndaCall 55
CallServices 55
CallerID 55
CallWaiting 56
CallForwarding 56
CallHistory 57
OpenCallHistory 57
SaveaNumberFromCallHistory 57
PrependaNumberFromCallHistory 58
BlockaCaller 58
EraseCallHistory 58
ChangeRingtoneSettings 58
VisualVoicemail 59
SetUpVisualVoicemail 59
ReviewVisualVoicemail 60
Voicemail(Traditional) 61
VoicemailNotification 61
SetUpVoicemail 61
RetrieveYourVoicemailMessages 62
InternetCalls 62
AddanInternetCallingAccount 62
MakeanInternetCall 63
Contacts 64
YourContactsList 64
FindPeople 65
SetUpYourProfile 65
AddEntriestothePeopleApp 66
GetinTouchwithaContact 67

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ManagePeopleEntries 67
EditaPeopleEntry 67
DeleteanEntry 67
DeleteMultipleEntries 68
ImportorCopyContacts 68
MergeEntriesinPeople 68
AcceptContactLinkSuggestions 68
ManuallyMergeEntries 69
BreaktheLink 69
SendContactInformation 69
ContactGroups 70
CreateaGroup 70
SendaMessageorEmailtoaGroup 71
EditaContactGroup 71
ManageYourContactGroups 71
BackUpandRestoreYourContacts 72
PrivateContacts 72
AccountsandMessaging 74
Gmail 74
CreateaGoogleAccount 74
SignIntoYourGoogleAccount 75
ViewYourGmailInbox 75
SendaNewGmailMessage 77
ReplyToorForwardanEmailMessage 77
AddaGmailAccount 77
Email 78
AddanEmailAccount 78
CheckYourMailInbox 78
OrganizeYourInbox 79
SendanEmailMessage 79
ReadandReplytoanEmailMessage 80
SaveanImageinanEmailMessage 81
SaveanEmailMessageinTasks 81
ManageEmailMessages 81
SearchEmailMessages 82
WorkwithExchangeActiveSyncEmail 82
DeleteanEmailAccount 83

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UseSmartSync 84
ChangetheEmailAccountSettings 84
TextMessagingandMMS 86
SendaTextMessage(SMS) 86
SendaMultimediaMessage(MMS) 87
SendaGroupMessage 88
SaveandResumeComposingaDraftMessage 89
ReadandReplytoaMessage 89
ReceiveTextMessagesFromContactsUsinganiPhone 90
ViewandSaveanAttachmentfromaMultimediaMessage 91
HelpProtectYourMessages 91
BlockUnwantedMessages 92
DeleteMessagesandConversations 92
BackUpandRestoreYourTextMessages 93
TextandMultimediaMessageOptions 94
SocialNetworkingAccounts 96
Facebook 96
Twitter 96
Google+ 97
YouTube 97
AppsandEntertainment 99
GetApps 99
GetAppsfromGooglePlay 99
SprintZone 100
DownloadAppsfromtheWeb 100
UninstallanApp 101
HTCCar 101
GoogleMaps 103
Music 105
ListentoMusic 105
CreateandWorkwithPlaylists 106
AddaSongtotheQueue 108
UpdateAlbumCoversandArtistPhotos 108
SetaSongasaRingtone 108
SearchforLyrics,MusicVideos,andMore 109
GooglePlayMusic 110
GooglePlayMovies&TV 110

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ConnecttoYourHomeEntertainmentSystem 110
WebandData 112
DataServicesGeneralInformation–SprintSparkLTEand3GNetworks 112
SprintSparkLTE 112
Sprint4GLTE 112
SetYourNetworkOptions 112
DataConnectionStatusandIndicators 113
LaunchaWebConnection 113
TurntheDataConnectionOnorOff 113
ScheduleWhentoTurnDataConnectionOff 113
ManageYourDataUsage 114
Wi-Fi 115
TurnWi-FiOnandConnecttoaWirelessNetwork 115
PreventNotificationsfromUnsecuredWi-FiNetworks 115
ConnecttoaWi-FiNetworkviaWPS 116
DisconnectfromaWirelessNetwork 116
VirtualPrivateNetworks(VPN) 116
AddaVPNConnection 117
ConnecttoaVPN 117
DisconnectFromaVPN 117
SearchforInformation 117
PerformSearchesontheWebandYourPhone 118
SearchtheWebwithYourVoice 118
SetSearchOptions 118
GetInstantInformationwithGoogleNow 118
BrowsetheWeb 121
OpentheBrowser 121
UseBrowserTabs 121
SaveWebContentForLater 122
AddandManageYourBookmarks 123
BrowsingHistory 123
PrivateBrowsing 124
SetBrowserOptions 124
UseGoogleChrometoBrowsetheWeb 124
ShareInternetConnectionviaUSBTethering 124
CameraandVideo 125
GetStartedwiththeCamera 125

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TakeaPhoto 127
CaptureBetterPhotos 128
RecordaVideo 129
TakeContinuousCameraShots 129
TakeaSelfie 130
ImprovePortraitShots 130
TakeaPanoramicPhoto 130
UseHDR 131
RecordSlowMotionVideos 131
SaveYourSettingsasaCameraMode 132
ChangeCameraandVideoSettings 132
AccessPhotosandVideos 133
ViewPhotosandVideosOrganizedbyTime 133
ViewPhotosandVideosbyAlbum 133
ViewPhotosbyLocation 134
EditYourPhotos 136
WatchandTrimVideos 137
CreateaZoeinGallery 138
ToolsandCalendar 140
Calendar 140
ViewtheCalendar 140
ScheduleorEditanEvent 141
ChooseWhichCalendartoShow 141
ShareanEvent(vCalendar) 142
AcceptorDeclineaMeetingInvitation 142
DismissorSnoozeReminders 143
Calculator 143
Clock&Alarm 143
SettheDateandTimeManually 144
SetanAlarm 144
ChecktheWeather 144
Scribble 145
ComposeaNote 145
CreateaNoteforaPhotoBlog 146
GroupNotesIntoaNotebook 147
PublishandShareaNote 147
OnlineStorage 148

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GoogleDrive 148
Dropbox 152
Tasks 153
CreateaTask 153
ManageTasks 153
ManageTaskLists 154
VoiceRecorder 154
HTCSyncManager 155
InstallHTCSyncManageronaWindowsComputer 155
TransferiPhoneContenttoYourHTCPhone 156
GetHelp 156
BluetoothandNFC 156
ConnectaBluetoothHeadsetorCarKit 157
ReconnectaHeadsetorCarKit 157
DisconnectFromaBluetoothDevice 158
SendInformationUsingBluetooth 158
WhereSentInformationisSaved 159
ReceiveFilesUsingBluetooth 159
UseBluetoothFTPServer 160
ShareContentwithNFC 161
microSDCard 162
InsertthemicroSDCard 162
RemovethemicroSDCard 163
CheckthemicroSDCardMemory 164
ErasethemicroSDCard 164
UpdateYourPhone 164
PrepareforaPhoneUpdate 164
UpdatetheOperatingSystem 165
UpdateYourProfile 166
UpdateYourPRL 166
HTCGuide 166
HTCMobileGuide 166
Settings 167
Wireless&NetworksSettings 167
AirplaneMode 167
Wi-FiSettings 167
BluetoothSettings 167

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MobileDataSettings 167
MediaOutputSettings 168
MoreWireless&NetworkSettings 168
PersonalizeSettings 168
CustomizetheHomeandLockScreenSettings 168
Ringtone 168
NotificationSound 169
Alarm 169
Accounts&Sync 169
AddYourSocialNetworks,EmailAccounts,andMore 169
AddanExchangeActiveSyncAccount 170
AddEmailAccounts 170
AddOneorMoreGoogleAccounts 170
ManageYourOnlineAccounts 171
LocationSettings 171
LocationSetting 171
Google’sLocationReporting 172
SecuritySettings 172
ScreenLockSettings 172
LockScreenandPasswordSettings 174
AllowInstallationofThird-PartyPrograms 174
WorkwithCertificates 174
AccessibilitySettings 175
NavigateYourPhonewithTalkBack 176
BackupandReset 178
Backup 178
ResetYourPhone 180
GetContentFromAnotherPhone 182
DisplayandGesturesSettings 182
Auto-rotateScreen 182
FontStyle 182
FontSize 182
Brightness 182
ScreenTimeout(Sleep) 183
Daydream 183
NotificationLight 183
MediaGesture 184

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CalibratetheScreen 184
HTCBoomSoundSetting 184
SoundSettings 184
GeneralSoundSettings-SoundProfileandVibrate 184
GeneralSoundSettings-Volumes 185
DoNotDisturbMode 185
IncomingCalls-Ringtone 187
IncomingCalls-OtherOptions 187
NotificationsandAlarms 187
SystemSoundSettings 187
CallSettings 188
VoicemailSettings 188
HearingAids 188
TTYMode 188
DDTMMode 189
OtherCDMACallSettings 189
InternetCallSettings 189
OtherCallSettings 189
AppsSettings 190
UninstallThird-partyApps 190
ClearApplicationCacheandData 190
StorageSettings 190
TypesofStorage 190
CopyFilesToorFromYourPhone 191
MakeMoreStorageSpace 191
EncryptDataonYourPhone 192
PowerSettings 193
OptimizeBatteryLifewithPowerSaverMode 193
UseExtremePowerSavingMode 193
CheckBatteryUsage 193
CheckBatteryHistory 194
DisplaytheBatteryPercentage 194
BatterySavingTips 194
Language&KeyboardSettings 196
ChangethePhoneLanguage 196
SpellChecker 196
KeyboardandInputMethods-GoogleVoiceTyping 196

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KeyboardandInputMethods-HTCSenseInput 197
KeyboardandInputMethods-Swype 197
SpeechSettings 198
Date&TimeSettings 198
Printing 198
ActivateThisDevice 198
SystemUpdates 199
AboutYourPhone 199
ProprietaryNotices 201
Index 203

Important Information 1
Important Information
Thefollowingtopicsprovideimportantinformationthatshouldbereadpriortousingyour
HTCDesire®816.
Radio Frequency Exposure Operating
Instructions
ThisdevicewastestedforcompliancewiththeapplicableFCCandIndustryCanadaspecific
absorptionrate(SAR)limitsforradiofrequency(RF)exposureduringtypicalbody-wornoperations.
ToensurethatRFexposurelevelsremainatorbelowthetestedlevels,useabelt-clip,holster,or
similaraccessorythatmaintainsaminimumseparationdistanceof1.0cmbetweenyourbodyand
thedevice,witheitherthefrontorbackofthedevicefacingtowardsyourbody.Suchaccessories
shouldnotcontainanymetalliccomponents.Body-wornaccessoriesthatdonotmeetthese
specificationsmaynotensurecompliancewithapplicableSARlimitsandtheiruseshouldbe
avoided.
Important Note on Recoverable Data
Filesandotherdatathathavebeendeleted,cleared,removed,orerasedfromyourdevicemaystill
berecoverablebythird-partydatarecoverysoftware.Evenafactoryresetmaynotpermanently
erasealldatafromyourphone,includingpersonalinformation.

Get Started 2
Get Started
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourHTCDesire816andSprint
servicethefirsttime.
Your Phone at a Glance
Thefollowingillustrationsoutlineyourphone’sprimaryexternalfeatures,keys,andbuttons.
Front Panel

Get Started 3
Back Panel
Charge Your Phone
Yourphone’sbatteryshouldhaveenoughchargeforthedevicetoturnonandfindasignal,runthe
setupapplication,setupvoicemail,andmakeacall.Youmustfullychargethebatterytobegin
settingupyourphone.
1. PlugoneendoftheUSBcableintotheACadapter.
2. PlugtheotherendoftheUSBcableintotheCharger/AccessoryJackonthebottompanelof
yourphone.

Get Started 4
3. PlugtheACadapterintoanelectricaloutlet.Fullychargingabatterymaytakeuptothreehours.
Note:UseonlytheadapterandtheUSBcablethatcamewithyourphonetochargethebattery.
Whenthebatterypoweristoolow,makesuretousethepoweradaptertocharge,nottheUSB
cableconnectionwithyourcomputer.
Note:Asasafetyprecaution,thebatterymaystopchargingtoavoidoverheating.
Note:Whenyou’reusingtheInternetandchargingthebattery,yourphonemaybecomewarmer.
Thisisnormal.
Note:Toconserveenergy,unplugthepoweradapterfromtheelectricaloutletafteryoufinish
charging.
Activation and Service
FollowtheinstructionsbelowtoactivateyourphoneandSprintPrepaidservice.
Register Your Phone on Sprint Prepaid
1. Fromyourcomputer,visitsprint.com/prepaidactivate.
2. ChooseanactivationoptionandclickNext.ThenenteryourzipcodeandclickNext.
3. Whenprompted,entertheserialnumber(MEIDDEC)printedonthelabelonyourphone's
packaging.
4. Followtheinstructionstoselectaplanandpaymentmethod.
l Ifyou'reswappingphonesorbringingyournumberoverfromadifferentcarrier,followthe
promptstosigninorprovideadditionalinformation.
5. Continuetofollowtheinstructionstoprogramyourphone.Onceyouseethe“Congrats”page,
yourphoneandplanareactivated.
l Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivated,visit
sprint.com/prepaidsupportforassistance.IfyoudonothaveaccesstotheInternet,call
SprintCustomerServiceat1-855-639-4644fromanotherphone
Note:Ifyouarehavinganydifficultywithactivation,visitsprint.com/prepaidsupportforassistance.

Get Started 5
Activate Your Phone
Aftercompletingtheaccountsetuponsprint.com/prepaidactivate,simplyturnyourphoneon.Itis
designedtoactivateautomatically.
n PressandholdthePowerButtontoturnyourphoneon.
l Yourphoneisdesignedtoactivateautomatically.Whenyouturnthephoneonforthefirst
time,youshouldseeaHandsFreeActivationscreen,whichmaybefollowedbyaPRL
UpdatescreenandaFirmwareUpdatescreen.Followtheonscreeninstructionstocontinue.
Ifyourphoneisstillnotactivated,visitsprint.com/prepaidsupportforassistance.Ifyoudonothave
accesstotheInternet,callSprintCustomerServiceat1-855-639-4644fromanotherphone.
Complete the Setup Application
Walkthroughtheon-devicesetuptochooseyourphonelanguage,Internetconnection,selecthow
youwanttosetupyournewphone,andmore.
1. TouchSTARTtobegin.
l TouchNEXTorSKIPtoskipanyofthescreens.
2. Followtheonscreeninstructionstocompleteeachsection.Foreachtopic,youwillhavethe
optiontoskipitandcontinuetothenextscreen.
l Hands Free Activation.SeeActivationandService.
l Connect to Wi-Fi.ConnecttoaWi-Fi®network.Formoreinformation,seeWi-Fi.
l Got Google?SignintoyourGoogle™Account.Ifyoudon’thaveaGoogleAccount,see
CreateaGoogleAccount.
Note:YoudonotneedtosignupforaGoogleAccounttouseyourphone.However,todownload
appsfromtheGooglePlay™StoreorchatinGoogle+™Hangouts™,youmustlinkyourphonetoa
GoogleAccount.
l HTC Account.SigninusingyourGoogleorHTCaccounttosetupyournewphonefroma
previousbackuporbyusingtheHTCGetStartedservice.
l Fast and easy setup.UsetheHTCGetStartedservicetosetupyouraccountsand
personalizeyournewphonefromyourcomputer.IfyouusetheHTCGetStartedservice,
yourphonewillshowyoutheURLoftheHTCGetStartedsiteandapaircode.Onyour
computer’sWebbrowser,justgototheURLandenterthepaircodetostartyourWebsetup.
TofindoutmoreaboutHTCGetStartedandHTCAccount,seetheHelpandFAQonthe
HTCGetStartedsite:start.htcsense.com.
l Transfer or restore.IfyouwanttotransfercontentfromanoldphonetoyournewHTC
phone,chooseGet content from old phoneandtouchNEXT.SeeTransferContentto
YourNewPhone.

Get Started 6
Orifyouwanttorestoreyourappsandsettingsfromabackupyou’vecreatedinyouronline
storage,selectRestore from HTC Backup,andtouchNEXT.SeeRestoreYourBackup
FromYourOnlineStoragetoYourNewPhone.
l Accounts & sync.SetupyouremailandsocialnetworkaccountsincludingGoogle,
Microsoft®ExchangeActiveSync®,Mail,HTCAccount,Facebook,LinkedIn®,Outlook.com,
andInstagram.Formoreinformation,seeAccounts&Sync.
l Personalize & secure.Giveyournewphoneanameorsetupascreenlocktohelpsecure
yourphone.
l HTC Backup.Thisscreenshowsapps,socialaccounts,contacts,andmorethatyou’ve
backeduptoyouronlinestorage.Formoreinformation,seeBackup.
l Tell HTC & location services.ChoosewhethertoallowHTCtocollectanonymousdatain
thebackgroundabouthowyouuseyourphone.Scrolldownthescreentoviewandenable
locationservices.Formoreinformation,seeLocationSettingandGoogle’sLocation
Reporting.
3. TouchFINISH.
Note:Aftersetup,theConnections Optimizerscreenappears.ReadthenoticeandtouchI agree
toallowyourphonetoconnectautomaticallytothebestavailabledatanetwork,includingWi-Fi.To
turnConnectionsOptimizeroffatanytime,swipedownfromthestatusbarwithtwofingers,touch
>Mobile data>Automatic Connections,andthencleartheConnections Optimizeroption.
Note:SomefeaturesthatneedtoconnecttotheInternetsuchaslocation-basedservicesandauto-
syncofyouronlineaccountsmayincurextradatafees.Toavoidincurringdatafees,disablethese
featuresunderSettings.
Set Up Voicemail
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourSprintvoicemailandpersonalgreetingassoonasyour
phoneisactivated.Alwaysuseapasswordtohelpprotectagainstunauthorizedaccess.
1. Touch > .(Ifyourscreenislocked,pressthePower Buttontoturnonthedisplayand
thendrag uptounlockthescreen.)
2. Touchandhold todialyourvoicemailnumber.
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.

Get Started 7
Note:Voicemail Password–Sprintstronglyrecommendsthatyoucreateapasswordwhen
settingupyourvoicemailtohelpprotectagainstunauthorizedaccess.Withoutapassword,anyone
whohasaccesstoyourphoneisabletoaccessyourvoicemailmessages.
Transfer Content to Your New Phone
Youcaneasilytransfercontent,contacts,messages,calendarevents,music,photos,videos,and
morefromotherphonesoryourcomputertoyournewphoneusingtheHTCTransferTool,
Bluetooth®,ordirectUSBconnection.
Transfer Content from an Android Phone
OnyouroldAndroid™phone,downloadtheHTCTransferToolanduseittotransferyourcontentto
yournewHTCphone.Thetypesoflocallystoredcontentonyouroldphonethatthetoolcantransfer
includecontacts,messages,calendarevents,Webbookmarks,music,photos,andvideos.Some
settingscanalsobetransferred.
Note:YouneedAndroidversion2.2orlatertousetheHTCTransferToolonyouroldphone.
Note:IfyouroldphonehasAndroidversion2.1oranearlierversion,youneedtouseBluetooth
transfer.Fordetails,seeTransferContentFromYourOldPhoneUsingBluetooth.
1. Ifyou’resettingupyournewHTCphoneforthefirsttime,selectGet content from old phone
andtouchNEXT.
–or–
Withtwofingers,swipedownfromthestatusbar,andthentouch >Get content from
another phone.
2. ChoosewhethertotransferfromanoldHTCAndroidphoneorotherAndroidphone.
3. TouchFull transfer,andthentouchNEXT.
4. FollowthestepsshownonyournewphonetodownloadandinstalltheHTCTransferToolfrom
GooglePlaytoyouroldphone,installit,andopenthetool.
5. WhenyouseeaPINonyouroldphone,makesurethesamePINalsoappearsonyournew
phonebeforeyoucontinue.

Get Started 8
Note:IfthePINcodedoesn’tappear,thismaymeanthatyouroldphoneisunabletoconnectto
yournewphone.Ifthishappens,touchTry another transfer methodonyournewphonetouse
Bluetoothfortransferringcontactsfromyouroldphone.
6. Onyouroldphone,choosethetypesofcontentyouwanttotransfer,andthentouchSTARTor
TRANSFER.
7. Waitforthetransfertofinish.
8. TouchDONEonbothphones.
Transfer Content from an iPhone
IfyouhaveaniPhone®,it’sfastandeasytotransferyourcontacts,messages,andothercontent
whenyouuseHTCSyncManager.Fordetails,seeTransferiPhoneContenttoYourHTCPhone.
Ifyouonlyneedtomigrateyourcontacts,youcanalsouseBluetoothtransfer.Fordetails,see
TransferContentFromYourOldPhoneUsingBluetooth.
Transfer Content From Your Old Phone Using
Bluetooth
UseBluetoothtotransfercontactsfromaniPhone,aphonethathasAndroidversion2.1(orearlier
version),orothertypesofphones.
Dependingonthecapabilitiesofyouroldphone,youmaybeabletotransfernotonlycontactsbut
alsootherdatasuchascalendareventsandtextmessagestoyournewHTCphone.