HTC Merge User manual

2
Before you do anything else, please read this
Charge the battery
The battery in your phone hasn’t been charged yet. While your phone
is charging, it’s important that you do not remove the battery pack.
Doing so can damage your phone. Also, please don’t try to take your
Know about privacy laws
Some countries have strict laws about how and when you can record
phone conversations. For example, you may need to tell the person
you’re speaking to before you start recording. It’s a good idea to find
out what the laws are where you live before you use your phone’s
recording feature.
And finally, a few important words from our legal team
(LIMITATION OF DAMAGES)
To the maximum extent permitted by applicable law, in no event
shall HTC or its affiliates be liable to you, any user, or third party for
any indirect, special, consequential, incidental or punitive damages
of any kind, arising in contract, tort, or otherwise, including, but not
limited to, injury, loss of revenue, loss of goodwill, loss of business
opportunity, loss of data, and/or loss of profits, regardless of the
foreseeability thereof or whether HTC or its affiliates have been
advised of the possibility of such damages. And in no event shall the
total liability of HTC or its affiliates exceed the amount received from
you, regardless of the legal theory under which the cause of action is
brought. The foregoing does not affect any statutory rights which may
not be disclaimed.

3
Please also read the Product Safety & Warranty Brochure that is
included in the box for information on the proper usage of your phone
to prevent injuries and to avoid damaging your phone. You can also
refer to this brochure for warranty information about your phone.
Notice
Screen images and icons are simulated. Actual display may vary.
Instructions in this guide may change depending on the software
version on your wireless device.

4
Trademarks and copyrights
Copyright © 2010 HTC Corporation. All Rights Reserved.
The HTC logo, HTC quietly brilliant logo, HTC Sense, HTC Merge, and
any other HTC trademarks, tradenames, logos, service marks and
images are the trademarks of HTC Corporation. All other trademarks
and logos are the property of their respective owners and used under
license.
Copyright © 2010 Google Inc. Used with permission.
Google, the Google logo, Android, Google Search, Gmail, YouTube,
Android Market, and Google Talk are trademarks of Google Inc.
Google and the Google logo are trademarks of Google, Inc.
Microsoft, Windows, Windows XP, Windows Vista, Active Sync,
Bing, and Outlook are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth
SIG, Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
microSD is a trademark of SD Card Association.
Java, J2ME and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the United States
and other countries.
Facebook is a trademark of Facebook, Inc.
Twitter is a trademark of Twitter, Inc., and is used under license.
Flickr is a trademark of Yahoo! Inc.

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All other company, product and service names mentioned herein are
trademarks, registered trademarks or service marks of their respective
owners.
HTC shall not be liable for technical or editorial errors or omissions
contained herein, nor for incidental or consequential damages
resulting from furnishing this material. The information is provided
“as is” without warranty of any kind and is subject to change without
notice. HTC also reserves the right to revise the content of this
document at any time without prior notice.
No part of this document may be reproduced or transmitted in
any form or by any means, electronic or mechanical, including
photocopying, recording or storing in a retrieval system, or translated
into any language in any form without prior written permission of HTC.

6
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as what
happens on your phone when you choose to do or not to do a certain
action. A note also provides information that may only be applicable to
some situations.
This is a tip. A tip gives you an alternative way to do a particular step or
procedure, or lets you know of an option that you may find helpful.
This indicates that something is very important. Important information is
something that you need to do in order to accomplish a certain task or to
get a phone feature to work properly.
This provides safety precaution information, that is, information that you
need to be careful about to prevent potential problems when using your
phone.

7
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered
through this unique device are provided by various device, operating
system, software and application developers (e.g. Google, Motorola,
Microsoft, Palm, Research In Motion). If you use, link to or download
such a service, or an application such as a non-Verizon Wireless
location based GPS-type service, chat room, marketplace or social
network from this device, you should carefully review the terms
of such service or application. If you use any of these non-Verizon
Wireless services or applications, personal information you submit
may be read, collected, or used by the service or application provider
and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications
or information you choose to submit or share with others. Specific
terms and conditions, terms of use, and privacy policies apply to those
applications and services. Please review carefully any and all terms
and conditions applicable to those applications and services including
those related to any location-based services for any particular privacy
policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions
and certain other specifically identified terms govern your use of any
Verizon Wireless products and services.

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Contents
Basics 22
Inside the box......................................................................................................................22
Front panel ................................................................................................................23
Back panel..................................................................................................................25
Top panel ....................................................................................................................26
Bottom panel............................................................................................................26
Left and right panels.............................................................................................27
Before turning on your phone ....................................................................................28
Back cover .................................................................................................................28
Battery .........................................................................................................................29
Getting started ...................................................................................................................32
Turning on your phone.........................................................................................32
Turning off your phone........................................................................................32
Setting up your phone for the first time.....................................................33
Home screen........................................................................................................................35
Extended Home screen .......................................................................................35
Navigating the Home screen ............................................................................36
Going around the screen with finger gestures ........................................36
Phone status and notifications ...................................................................................38
Phone status icons.................................................................................................38
Notification icons....................................................................................................39
Checking notifications.........................................................................................40
Adjusting the volume .......................................................................................................41
Adjusting the ringer volume...............................................................................41
Adjusting the media volume.............................................................................42
Sleep mode ..........................................................................................................................42
Connecting your phone to a computer................................................................. 44

9
Copying files to and from the storage card ........................................................ 46
Replacing the storage card ...............................................................................47
Removing the storage card while the phone is on ................................47
Searching your phone and the Web....................................................................... 48
Personalizing 49
Making your phone truly yours.................................................................................. 49
Changing the ringtone................................................................................................... 49
Personalizing your phone with scenes .................................................................. 50
Using a preset scene............................................................................................ 50
Customizing and saving a scene......................................................................51
Renaming or deleting a scene..........................................................................52
Changing your wallpaper ..............................................................................................52
Personalizing your Home screen with widgets ..................................................53
Adding a widget to your Home screen .......................................................53
Downloading HTC widgets............................................................................... 54
Adding application icons and other shortcuts on your Home screen ....55
Adding folders on your Home screen.....................................................................56
Creating a new folder and adding items to it...........................................56
Renaming a folder..................................................................................................57
Rearranging or removing widgets and icons on your Home screen .......57
Moving a widget or icon .....................................................................................57
Removing a widget or icon ...............................................................................58
Phone calls 59
Making calls..........................................................................................................................59
Calling somebody using your phone ...........................................................59
Making international calls .................................................................................. 60
Calling a speed dial number.............................................................................60
Calling using Voice Dialer ....................................................................................61
Calling a phone number in a text message ................................................61

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Calling a phone number in an email..............................................................62
Making an emergency call..................................................................................62
Using Assisted Dialing..........................................................................................63
Receiving calls ................................................................................................................... 64
Answering an incoming call ............................................................................. 64
Rejecting an incoming call.................................................................................65
Rejecting a call and sending a text message............................................65
Using in-call options ....................................................................................................... 66
Handling multiple calls.........................................................................................67
Setting up a conference call..............................................................................67
Muting the microphone during a call........................................................... 68
Turning the speakerphone on or off during a call................................. 68
Ending a call ........................................................................................................... 68
Using call history .............................................................................................................. 69
Adding a new phone number to your contacts from call history.... 70
Checking a missed call........................................................................................ 70
Clearing the call history list ................................................................................71
Global Phone ........................................................................................................................71
Replacing the SIM card........................................................................................72
Calling from outside of the U.S........................................................................73
Changing the network your phone connects to .....................................73
Call services..........................................................................................................................74
Using Visual Voice Mail...................................................................................................76
Setting up Visual Voice Mail..............................................................................76
Using Visual Voice Mail ........................................................................................77
Turning Airplane mode on or off ..............................................................................78
People 79
About People ......................................................................................................................79
Ways of getting contacts into your phone...........................................................79
People screen..................................................................................................................... 80

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Setting up My contact card................................................................................81
Your contacts list .....................................................................................................81
Adding a new contact..........................................................................................83
Importing contacts from an Exchange ActiveSync account ............83
Merging contact information........................................................................... 84
Editing a contact’s information .......................................................................85
Searching for a contact .......................................................................................85
Backing up your contacts to the storage card ........................................85
Importing contacts from the storage card ............................................... 86
Deleting contacts .................................................................................................. 86
Sending contact information as a vCard via MMS ................................ 86
Sending your contact information as a vCard via MMS ......................87
Contact groups ..................................................................................................................87
Creating a group and adding contacts........................................................87
Deleting a group .................................................................................................... 88
Adding or removing contacts from a group............................................ 88
Sending an SMS/MMS message or email to a group........................... 89
Contact information and conversations................................................................ 89
People widget......................................................................................................................91
Adding the People widget..................................................................................91
Setting the default communication method..............................................91
Changing the default communication method.........................................91
Getting in touch with a contact ......................................................................92
Keyboard 93
Using the slide-out keyboard ......................................................................................93
Using the Quick key ..............................................................................................95
Opening applications with the keyboard....................................................95
Using the onscreen keyboard .................................................................................... 96
Using the landscape onscreen keyboard................................................... 96
Changing the onscreen keyboard layout....................................................97

12
Changing the keyboard language..................................................................97
Entering text ............................................................................................................ 98
Entering words with predictive text............................................................. 99
Adjusting touch input settings ..................................................................................101
Touch Input settings.............................................................................................101
Text input..................................................................................................................102
Messages 104
About Messages ..............................................................................................................104
Sending text and multimedia messages ...................................................105
New message notifications ........................................................................................109
Viewing push messages................................................................................................110
Managing message conversations.............................................................................111
Protecting a message from deletion............................................................ 113
Deleting a message thread............................................................................... 113
Deleting several message threads................................................................. 113
Deleting a single message ................................................................................ 114
Viewing contact details and communicating with a contact .......... 114
Setting text and multimedia message options.................................................. 114
Adding the Messages widget..................................................................................... 118
Social 119
Facebook for HTC Sense and Facebook for Android application ........... 119
Facebook for HTC Sense ................................................................................... 119
Facebook for Android application ...............................................................120
Differences between Facebook for HTC Sense and
Facebook for Android application ................................................................ 121
Tweeting on your phone.............................................................................................. 122
Peep screen............................................................................................................. 122
Sending a tweet .................................................................................................... 123
Searching for Twitter users to follow.......................................................... 124
Sending a direct message................................................................................ 124

13
Setting Peep options .......................................................................................... 125
Adding the Twitter widget............................................................................... 126
Twitter for HTC Sense.......................................................................................... 126
Using Friend Stream ...................................................................................................... 126
Friend Stream screen ......................................................................................... 127
Updating your status.......................................................................................... 128
Adding the Friend Stream widget ............................................................... 128
Chatting in Google Talk................................................................................................ 129
Signing in to Google Talk.................................................................................. 129
Chatting with friends .......................................................................................... 129
Changing your online status and picture................................................... 131
Managing your Friends list............................................................................... 132
Changing Google Talk settings......................................................................134
Accounts and sync 136
Synchronizing with online accounts ...................................................................... 136
Adding a social network account................................................................. 137
Synchronizing with a Google Account ...................................................... 137
Synchronizing with a Microsoft Exchange ActiveSync account... 138
Managing your accounts................................................................................... 138
Synchronizing with your computer........................................................................140
Installing HTC Sync............................................................................................... 141
Setting up HTC Sync to recognize your phone...................................... 141
Setting the Music sync options .....................................................................143
Setting the Gallery sync options...................................................................144
Setting Calendar sync options.......................................................................145
Setting People sync options ...........................................................................145
Setting Bookmarks sync options..................................................................146
Setting Documents sync options ................................................................. 147
Setting Maps sync options...............................................................................148
Synchronizing your phone...............................................................................149

14
Installing apps from your computer to your phone ............................150
Synchronizing another phone with your computer ............................. 151
Email 152
Using Gmail ....................................................................................................................... 152
Viewing your Gmail inbox................................................................................. 152
Reading your messages ....................................................................................154
Sending a message.............................................................................................. 157
Managing conversations and messages.................................................... 159
Changing Gmail settings................................................................................... 162
Using Mail ............................................................................................................................ 163
Adding a POP3/IMAP email account.......................................................... 163
Viewing your email inbox .................................................................................164
Exchange ActiveSync email ............................................................................ 167
Composing and sending an email message............................................168
Viewing and replying to an email message.............................................170
Editing email account settings.......................................................................170
Deleting an email account................................................................................. 171
Adding the Mail widget ...................................................................................... 171
Calendar 172
About Calendar................................................................................................................ 172
Creating a calendar event........................................................................................... 173
Inviting guests to your event (Google Account only)........................ 174
Sending a meeting request using Calendar
(Exchange ActiveSync only)........................................................................... 175
Changing calendar views ............................................................................................ 175
Month view .............................................................................................................. 176
Day and Agenda views ...................................................................................... 177
Week view................................................................................................................ 178
Viewing, editing or deleting an event.................................................................... 179
Viewing and editing an event......................................................................... 179

15
Deleting an event..................................................................................................180
Calendar event reminders...........................................................................................180
Viewing, dismissing, or snoozing event reminders ..............................180
Displaying and synchronizing calendars............................................................... 181
Showing or hiding calendars ........................................................................... 181
Choosing which Google Calendars are synchronized on
your phone................................................................................................................ 181
Changing Calendar settings....................................................................................... 182
Reminder settings ................................................................................................ 182
Calendar view settings....................................................................................... 183
Sending a vCalendar......................................................................................................184
About the Calendar widget........................................................................................ 185
Clock and Weather 186
About the HTC Clock widget ....................................................................................186
About the Clock application...................................................................................... 187
Using Desk Clock............................................................................................................. 188
Using World Clock................................................................................................... 190
Setting your home city ......................................................................................190
Setting the time zone, date, and time .....................................................191
Adding a city to the World Clock screen.................................................. 192
Setting the alarm clock ................................................................................................ 192
Setting an alarm.................................................................................................... 193
Deleting an alarm ................................................................................................. 193
Changing alarm sound settings.....................................................................194
Checking weather ........................................................................................................... 195
Adding a city to the Weather screen..........................................................196
Changing the order of cities on the Weather screen.......................... 197
Deleting cities from the Weather screen .................................................. 197
Changing weather options............................................................................... 197
About the Weather widget ........................................................................................198

16
Internet 199
Data connection...............................................................................................................199
Turning the data connection on or off.......................................................199
Enabling data roaming.......................................................................................199
Selecting the network to connect to when roaming ........................ 200
Wi-Fi ................................................................................................................................ 200
Turning Wi-Fi on and connecting to a wireless network ..................201
Connecting to a Wi-Fi network with EAP-TLS security ...................202
Checking the wireless network status.......................................................202
Connecting to another Wi-Fi network......................................................203
Adding the data connection and Wi-Fi widgets ............................................203
Connecting to a virtual private network (VPN) ............................................. 204
Preparing your phone for VPN connection........................................... 204
Adding a VPN connection...............................................................................205
Connecting to a VPN.........................................................................................205
Disconnecting from a VPN .............................................................................205
Using your phone’s web browser...........................................................................206
Opening the browser.........................................................................................206
Going to a web page .........................................................................................206
Setting your home page ..................................................................................207
Changing the screen orientation .................................................................207
Browsing full versions of all web sites.......................................................207
Navigating on a web page..............................................................................208
Zooming in or out on a web page...............................................................208
Selecting a link in a web page.......................................................................209
Opening a new browser window..................................................................210
Switching between browser windows ........................................................ 211
Finding text within a web page...................................................................... 211
Downloading applications from the web.................................................. 212
Copying text, looking up information, and sharing ............................. 212

17
Viewing bookmarks and previously visited pages...............................214
Setting browser options.................................................................................... 216
Using your phone as a modem (tethering)........................................................ 217
Installing VZAccess Manager on your computer.................................. 217
Connecting your computer to the Internet ............................................. 217
3G Mobile Hotspot.......................................................................................................... 218
Bluetooth 220
Using Bluetooth ..............................................................................................................220
Turning Bluetooth on or off............................................................................. 221
Changing the phone name .............................................................................. 221
Connecting a Bluetooth headset or car kit ........................................................ 221
Reconnecting a headset or car kit.............................................................. 222
Disconnecting or unpairing from a Bluetooth device .................................. 223
Disconnecting a Bluetooth device .............................................................. 223
Unpairing from a Bluetooth device............................................................. 223
Sending and receiving information using Bluetooth .................................... 224
Sending information from your phone to another device...............224
Receiving information from another device...........................................226
Camera 228
Camera basics.................................................................................................................. 228
Viewfinder screen................................................................................................ 228
Review screen .......................................................................................................230
Zooming............................................................................................................................... 231
Taking a photo ................................................................................................................. 232
Face detection ......................................................................................................234
Capturing a video................................................................................................234
Camera settings .............................................................................................................. 235
Changing basic settings................................................................................... 235
Changing advanced settings .........................................................................236

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Gallery 240
About the Gallery application..................................................................................240
Selecting an album........................................................................................................240
Viewing photos and videos.......................................................................................242
Browsing in filmstrip or grid view................................................................ 242
Viewing a photo in landscape orientation...............................................243
Zooming in or out on a photo.......................................................................244
Watching video.....................................................................................................244
Viewing photos in your social networks .............................................................245
Viewing photos on Facebook........................................................................245
Viewing photos on Flickr.................................................................................245
Working with photos....................................................................................................246
Rotating and saving a photo .........................................................................246
Cropping a photo ................................................................................................246
Sharing.................................................................................................................................248
Sending photos or videos by email............................................................248
Sending a photo or video by MMS..............................................................248
Sending photos or videos using Bluetooth ............................................249
Sharing photos on Facebook ........................................................................249
Sharing photos on Flickr..................................................................................250
Sharing photos on Picasa................................................................................250
Sharing videos on YouTube............................................................................. 251
Music 252
About the Music application..................................................................................... 252
Playing music ................................................................................................................... 252
Browsing music in the Library .................................................................................254
Creating a playlist........................................................................................................... 255
Playing the songs in a playlist ....................................................................... 255
Managing playlists...............................................................................................256

19
Setting a song as ringtone......................................................................................... 257
Checking if the song was added as a ringtone .................................... 257
Sending music using Bluetooth .............................................................................. 258
About the Music widget .............................................................................................258
Maps and location 259
Using Bing™ Maps ..........................................................................................................259
Changing the map view ...................................................................................260
Searching for a location .................................................................................... 261
Getting directions................................................................................................263
Using HTC Footprints...................................................................................................264
Creating a footprint............................................................................................264
Revisiting a footprint .........................................................................................265
Editing or deleting a footprint ......................................................................266
Exporting your footprints................................................................................266
Importing footprints........................................................................................... 267
Adding the Footprints widget ...................................................................... 267
VZ Navigator®...................................................................................................................268
More apps 269
Watching videos on YouTube...................................................................................269
Watching videos ..................................................................................................269
Searching for videos ..........................................................................................270
Sharing a video link ...........................................................................................270
Capturing a video and sharing it on YouTube........................................ 271
Viewing a PDF................................................................................................................... 271
Viewing documents, presentations, and spreadsheets............................... 272
Keeping track of your stocks.................................................................................... 274
Adding a stock quote or stock market index ........................................ 275
Changing the stock list order ....................................................................... 275
Deleting stock quotes and indices.............................................................. 275

20
Setting stock information update frequency......................................... 276
Manually updating stock information........................................................ 276
Adding the Stocks widget .............................................................................. 276
Listening to the radio ................................................................................................... 277
Listening to an FM station............................................................................... 278
Adding station names ....................................................................................... 278
Minimizing or turning off FM Radio............................................................ 279
Adding the FM Radio widget ........................................................................ 279
Recording your voice ................................................................................................... 279
Recording your voice......................................................................................... 279
Sharing a voice clip.............................................................................................280
Setting a voice clip as a ringtone ................................................................280
Renaming a voice clip .......................................................................................280
Using Flashlight................................................................................................................ 281
Finding and installing apps from Android Market.......................................... 282
Finding and installing an application.........................................................283
Creating a Google Checkout account.......................................................284
Requesting a refund for an application....................................................285
Opening an installed application .................................................................285
Uninstalling an application..............................................................................286
Getting help............................................................................................................286
Sharing games and applications............................................................................. 287
Skype™ mobile.................................................................................................................289
Security 290
Protecting your phone with a screen lock.........................................................290
Setting a screen unlock pattern...................................................................290
Setting a numeric PIN ........................................................................................ 291
Setting a password.............................................................................................. 291