HTC HTC One User manual

HTC One®
User guide

Contents
Unboxing
HTC One 10
micro SIM card 11
Charging the battery 13
Switching the power on or off 13
Phone setup and transfer
Setting up your new phone for the first time 14
Transferring content from an Android phone 15
Transferring content from an iPhone 16
Transferring contacts from your old phone through Bluetooth 16
Getting contacts and other content into HTC One 17
Restoring your backup from your online storage to HTC One 17
Transferring photos, videos, and music between your phone and computer 18
Home screen 19
Getting to know your settings 19
Updating your phone's software 20
Getting apps from Google Play 21
Downloading apps from the web 22
Uninstalling an app 22
Your first week with your new phone
About your phone 23
Basics 25
HTC BlinkFeed 34
Notifications 37
Working with text 39
Battery 44
Camera
Camera basics 47
Taking a photo 48
Recording video 48
Taking continuous camera shots 49
Camera scenes 49
Improving portrait shots 49
Taking a self portrait 50
Taking HTC Zoe photos 50
Taking a panoramic photo 51
Using HDR 51
Recording videos in slow motion 51
2 Contents

Tips for capturing better photos 52
Gallery
Viewing photos and videos in Gallery 54
Trimming a video 55
Viewing photo highlights 55
Saving a photo from a video 56
Organizing your photos and videos 56
Editing your photos 57
Sharing or saving a frame from an HTC Zoe photo 59
Viewing photos in your social networks 59
Changing the video playback speed 60
Viewing and editing Video Highlights 60
Creating an animated gif 61
Creating an action sequence shot 62
Editing a group shot 62
Removing unwanted objects in a photo 63
Sending your photos and videos 63
Sharing your photos on social networks 64
Sharing Video Highlights through HTC Share 64
Personalizing
Making HTC One truly yours 67
Changing your wallpaper 67
Personalizing the launch bar 68
Adding a widget to your Home screen 68
Adding apps and other shortcuts on your Home screen 69
Rearranging or removing widgets and icons on your Home screen 70
Arranging apps on the All Apps screen 70
Grouping apps into a folder 71
Hiding or unhiding apps 72
Adding, removing, or arranging widget panels 72
Changing your main Home screen 73
Ringtones, notification sounds, and alarms 73
Rearranging application tabs 73
Adding a widget on the lock screen 74
Phone calls
Making a call with Smart dial 75
Dialing an extension number 75
Returning a missed call 76
Using Speed dial 76
Calling a phone number in a text message 76
Calling a phone number in an email 77
Calling a phone number in a Calendar event 77
Making an emergency call 77
Receiving calls 77
What can I do during a call 78
Setting up a three-way call 79
Checking calls in the Call History 79
Changing ringtone settings 80
Making international calls 81
3 Contents

Messages
Sending a text message (SMS) 82
Sending a multimedia message (MMS) 82
Sending a group message 83
Resuming a draft message 84
Replying to a message 84
Saving a text message in the Tasks app 86
Forwarding a message 86
Viewing and saving an attachment from a multimedia message 86
Moving messages to the secure box 87
Blocking unwanted messages 87
Deleting messages and conversations 88
Search and web browser
Searching HTC One and the Web 89
Getting instant information with Google Now 90
Browsing the Web 92
Bookmarking a webpage 94
Using your browsing history 94
Clearing your browsing history 95
Fun and entertainment
Listening to music 96
Music playlists 97
Adding a song to the queue 98
Updating album covers and artist photos 98
Setting a song as a ringtone 98
Viewing song lyrics 99
Looking up related music info 100
Finding music videos on YouTube 100
Enjoying TV with HTC One 100
Setting up your remote control 103
Controlling your TV with HTC One 105
Watching videos on YouTube 105
Creating video playlists 106
Connecting to your home entertainment system 107
About HTC Media Link HD 107
Sharing your media on DLNA devices 108
Storage
Phone storage 109
Google Drive 111
Dropbox 112
Sync, backup, and reset
Online sync 114
Backup 116
HTC Sync Manager 121
Reset 123
4 Contents

People
Your contacts list 125
Setting up your profile 126
Adding a new contact 126
Editing a contact’s information 127
Getting in touch with a contact 128
Importing or copying contacts 128
Merging contact information 129
Sending contact information 129
Contact groups 130
Email
Gmail 132
Mail 134
Travel and maps
Location settings 139
Google Maps 139
HTC Car 142
Other apps
Using the Clock 145
Checking Weather 146
Viewing the Calendar 146
Scheduling or editing an event 147
Choosing which calendars to show 148
Sharing an event 149
Accepting or declining a meeting invitation 149
Dismissing or snoozing event reminders 150
Taking notes 150
Keeping track of your tasks 153
Recording voice clips 154
Switching to Kid Mode 155
Internet connections
Data connection 156
Managing your data usage 156
Wi-Fi 158
Connecting to VPN 159
Using HTC One as a Wi-Fi hotspot 160
Sharing your phone's Internet connection by USB tethering 161
Connecting to the Internet through a computer 162
Wi-Fi printing 162
Wireless sharing
Turning Bluetooth on or off 164
Connecting a Bluetooth headset 164
Unpairing from a Bluetooth device 165
Receiving files using Bluetooth 165
5 Contents

Using NFC 166
Settings and security
Checking your phone's HTC Sense version 168
Airplane mode 168
Turning Do not disturb mode on and off 168
Scheduling when to turn data connection off 169
Automatic screen rotation 169
Setting when to turn off the screen 170
Screen brightness 170
Touch sounds and vibration 171
Changing the display language 171
Accessibility settings 171
Magnifying the screen 172
Working with certificates 172
Disabling an app 173
Navigating HTC One with TalkBack 173
Lock screen notifications 176
Setting a screen lock 176
Setting up face unlock 177
Bypassing the lock screen 178
Trademarks and copyrights
Index
6 Contents

Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
7 Conventions used in this guide

Important RF Notice
This device was tested for compliance with the applicable FCC and Industry
Canada specific absorption rate (SAR) limits for radio frequency (RF)
exposure during typical body-worn operations. To ensure that RF exposure
levels remain at or below the tested levels, use a belt-clip, holster, or similar
accessory that maintains a minimum separation distance of 1.0 cm between
your body and the device, with either the front or back of the device facing
towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications
may not ensure compliance with applicable SAR limits and their use should be
avoided.
8 Important RF Notice

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
9 Important note on recoverable data

Unboxing
HTC One
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. VOLUME
6. Front camera
7. 3.5mm headset jack
8. POWER
9. Proximity sensor
10. Notification LED
11. Tray eject hole/SIM card tray
If you want to use a case, please don’t cover and block the proximity sensor.
Purchase a case designed for HTC One.
10 Unboxing

micro SIM card
HTC One uses a micro SIM card to connect to 4G/LTE network. The micro SIM card
contains service details and other information specific to your phone.
The micro SIM card may be preinstalled on HTC One. When you need to remove or
replace the micro SIM card, refer to the following instructions.
Inserting the SIM card
Use a standard micro SIM only. Inserting other types (such as nano SIM with an
adapter or a modified SIM) may cause the card to not fit properly or damage the
card slot.
1. Hold the phone face up.
2. Insert the tip of the SIM eject tool (or a small bent paperclip) into the small hole
next to the SIM card tray slot.
3. Push the tip all the way into the hole until the SIM card tray ejects.
4. Pull the SIM card tray out, and place the SIM card (contacts facing down) into
the tray.
5. Insert the SIM card tray back into the slot.
11 Unboxing

Removing the SIM card
Make sure to switch off HTC One before removing your SIM card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the SIM eject tool into the small hole next to the SIM card tray
slot.
3. Push the tip all the way into the hole until the SIM card tray ejects.
4. Pull the SIM card tray out, and remove the SIM card.
After removing the SIM card, make sure that you insert the empty SIM card tray back
into the slot.
12 Unboxing

Charging the battery
Before you turn on and start using HTC One, it is recommended that you charge the
battery.
Use only the adapter and the USB cable that came with HTC One to charge the
battery. When the battery power is too low, make sure to use the power adapter to
charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§When you're using the Internet and charging the battery, HTC One may become
warmer. This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One vibrates.
When you turn on HTC One for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on. If you've set up
a lock screen, you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
13 Unboxing

Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
Walk through the on-device setup to choose your Internet connection, select how you
want to set up your new phone, and more.
§Select Set up from scratch to set up your accounts and personalize your new
phone from your computer using the HTC Get Started service.
Your phone shows you the URL of the HTC Get Started site and a pair code. On
your computer's web browser, just go to the URL and enter the pair code to
start your web setup. You need an HTC Account to save your accounts and
settings on the Web and download them to your phone.
§If you already finished the HTC Get Started setup before turning on your new
phone, just download your web setup. Choose to import content, and then
select Apply HTC Get Started setup.
§If you have content from an old phone, you can choose to do a direct phone-to-
phone transfer.
§If you have used HTC Backup before, you can restore your backup to HTC One.
See Restoring your backup from your online storage to HTC One on page 17.
§To make it easier for you to back up and restore content from HTC One to
another HTC phone in the future, select Back up phone daily over Wi-Fi.
§To find out more about HTC Get Started and HTC Account, see the Help and FAQ
on the HTC Get Started site (www.htcsense.com/help/).
§If you transferred content such as wallpaper and ringtone from an old phone, using
HTC Get Started to personalize and download the same content types from the
Web will change your settings on your new phone.
§Some features that need to connect to the Internet such as location-based
services and auto-sync of your online accounts may incur extra data fees. To avoid
incurring data fees, disable these features under Settings. For more information on
location services, see Turning location services on or off on page 139.
14 Phone setup and transfer

Transferring content from an Android phone
On your old Android™phone, download the HTC Transfer Tool and use it to transfer
your content to your new HTC phone. The types of locally stored content on your old
phone that the tool can transfer include contacts, messages, calendar events, web
bookmarks, music, photos, and videos. Some settings can also be transferred.
§You need Android version 2.2 or later to use the HTC Transfer Tool on your old
phone.
§If your old phone has Android version 2.1 or an earlier version, you need to use
Bluetooth®transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 16.
1. Do one of the following:
§If you're setting up your new HTC phone for the first time, choose to
transfer content, and then select Transfer from old phone on the Set up
phone screen.
§Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play™to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to
connect to your new phone. If this happens, tap Try another transfer method on
your new phone to use Bluetooth for transferring contacts from your old phone.
15 Phone setup and transfer

6. On your old phone, choose the types of content you want to transfer, and then
tap Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone®, it's fast and easy to transfer your contacts, messages, and
other content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content to your HTC phone on page 122.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For
details, see Transferring contacts from your old phone through Bluetooth on page
16.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your
old phone, you may be able to transfer not only contacts but also other data such as
calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Do one of the following:
§If you're setting up your new phone for the first time, choose to transfer
content, and then select Transfer from old phone on the Set up phone
screen.
§Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone
types. If you chose to transfer from an Android phone, tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
16 Phone setup and transfer

Getting contacts and other content into HTC
One
Aside from the HTC Transfer Tool, there are other ways you can add contacts and
other content to HTC One.
Sync with your
computer
Use HTC Sync Manager to sync contacts, documents, playlists,
and more between HTC One and your computer running a
Windows®or Mac OS®operating system.
You can also use it to transfer contacts, messages, and other
content from an iPhone to your computer, and then to your HTC
One.
Google®Account Google contacts are imported to HTC One after you sign in to
your Google Account. You can also create more Google contacts
right from HTC One.
Social network
accounts
Log in to your favorite social networks to sync contact
information from them.
Microsoft®
Exchange
ActiveSync®
HTC One syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
Phone contacts You can create contacts locally on HTC One, if you don't prefer
to store them on your online accounts.
Restoring your backup from your online
storage to HTC One
If you've used HTC Backup before, you can restore your backup to HTC One, or to a
new HTC phone.
Depending on the amount of content, restoring your backup to your phone through
your data connection may incur additional data costs and take a long time. Using a
Wi-Fi®connection is recommended.
1. When you turn on HTC One for the first time or after a factory reset, choose to
restore content, and then select Restore from HTC Backup on the Set up phone
screen.
2. Make sure to sign in using the same account that you used to set up HTC
Backup. Your backup history will then be displayed.
3. Select a backup, and then tap Next.
4. When prompted, sign in to the same online storage account that you used to
save your backup, and then allow HTC Backup to access your account.
17 Phone setup and transfer

5. After your settings have been restored, tap Next to continue setting up HTC
One.
6. Slide open the Notifications panel to check if there's any notification to finish
restoring your home and apps layout.
Your free apps that you've previously downloaded from Google Play will be restored
in the background, and you can track the progress via a notification in the status bar.
Your apps will appear on the All Apps screen as they are installed. The All Apps and
Home screen shortcuts will be reorganized as in your backup after all of your apps
have been installed. You may continue using HTC One while apps are being restored.
To restore paid apps, you need to download and install them from Google Play.
Transferring photos, videos, and music
between your phone and computer
There are two ways you can transfer your media from or to your computer.
§Connect HTC One to your computer. Your computer will recognize it just like
any removable USB drive, and you can copy your media between them.
§Download and use the HTC Sync Manager software on your computer. You can
set it up to automatically get music, photos, and videos off HTC One to your
computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer camera roll photos
to your computer. Then reconnect HTC One and copy them over.
Tired of keeping copies of your media in several places? Use online storage services
to put your media in one place so you can manage them anywhere — on your
computer, HTC One, and other mobile devices.
Go to Settings, and then tap Accounts & sync > to check first what online storage
accounts are available on HTC One and sign in to the one you want to use. Use the
Gallery app to access media in your online storage.
18 Phone setup and transfer

Home screen
Your Home screen is where you make HTC One your own.
§After you've turned on and set up HTC One, you'll see the Feeds panel as the
main Home screen. Customize it to show posts from your social networks,
headlines from your favorite news media, and more. For details, see Your
dynamic Home screen on page 34.
§You can change the apps on the launch bar at the bottom of the Home screen.
See Personalizing the launch bar on page 68.
§Swipe left and you’ll discover widget panels for adding your favorite widgets,
apps, and more so they’re just a tap away. And if you need more widget panels,
you can add more. For details, see Personalizing on page 67.
Press to return to the Home screen you were last in.
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do
this and more in Settings.
1. Open Settings either from the Quick settings panel or the All Apps screen.
§With two fingers, swipe down from the status bar to open Quick settings,
and then tap .
§From the Home screen, tap to switch to the All Apps screen, and then
tap Settings.
2. Here are some of the basic settings you can change:
§Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap
the item itself to configure its settings.
§Tap Sound to set a ringtone, choose a sound profile, and configure
incoming call sound settings.
§Tap Personalize to change the wallpaper, add widgets and shortcuts to the
Home screen, and more.
§Tap Accounts & sync to add and sign in to your different accounts, such as
email, social networks, and more.
§Tap Security to help secure HTC One, for example with a screen lock.
19 Phone setup and transfer

Updating your phone's software
HTC One can check and notify you if there’s a new update available. You can also
choose to automatically download updates or manually check if there's an available
update.
Installing a software update
When Internet connection is on and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select
Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC One will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or
mobile operator apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC One if needed.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or
mobile operator apps. You can also choose to automatically download system
software updates, but you need to confirm when to install the updates.
1. Go to Settings, and then tap About.
2. Tap Software updates > Auto-update apps and Auto-download system
updates.
Checking for updates manually
1. Go to Settings, and then tap About.
2. Tap Software updates. HTC One checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or
connect to a Wi‑Fi network. Once connected, tap Check now to check for updates.
20 Phone setup and transfer