HTC U11 life User manual

User Guide
[UG template version 17a]
[Sprint_HTC_U11_ug_en_06022017]

TOC i
Table of Contents
Getting Started..............................................................................................................................................1
Important Information............................................................................................................................2
Radio Frequency Exposure Operating Instructions......................................................................2
Important Note on Recoverable Data ...........................................................................................2
Introduction ...........................................................................................................................................3
About the User Guide ...................................................................................................................3
Access Instructions on Phone.......................................................................................................3
Launch the Guide..................................................................................................................3
Access Help..........................................................................................................................3
Get Support from My Sprint..................................................................................................4
Features You'll Enjoy....................................................................................................................4
What's New in Android Nougat.....................................................................................................8
Set Up Your Phone.............................................................................................................................10
Parts and Functions....................................................................................................................10
Charge the Battery......................................................................................................................12
SIM Card.....................................................................................................................................13
SD Card ......................................................................................................................................17
Insert SD Card ....................................................................................................................17
Unmount and Remove the SD Card...................................................................................19
Format SD Card..................................................................................................................20
Turn Your Phone On and Off......................................................................................................21
Sleep Mode.................................................................................................................................22
Use the Touchscreen..................................................................................................................23
Activate Your Phone ...................................................................................................................24
Complete the Setup Screens......................................................................................................24
Water and Dust Resistant...........................................................................................................26
Care and Maintenance Tips ...............................................................................................27
Cleaning and Drying ...........................................................................................................27
Basic Operations.................................................................................................................................29
Basics..........................................................................................................................................29
HTC Sense Home and Applications (Apps) List.................................................................29
Onscreen Navigation Keys .................................................................................................30
Phone Settings Menu..........................................................................................................30

TOC ii
Using Quick Settings...........................................................................................................31
Capture Your Phone's Screen............................................................................................32
Portrait and Landscape Screen Orientation .......................................................................32
Applications.................................................................................................................................33
Apps List .............................................................................................................................33
Launch an App....................................................................................................................35
App Shortcuts .....................................................................................................................36
Work with Two Apps at the Same Time..............................................................................36
Switch Between Recently Opened Apps............................................................................37
Arrange Apps on the Apps Screen .....................................................................................37
Control App Permissions ....................................................................................................39
Set Default Apps.................................................................................................................39
Set Up App Links................................................................................................................39
Phone Number............................................................................................................................40
Silent Mode.................................................................................................................................40
Airplane Mode.............................................................................................................................41
Working with Text .......................................................................................................................41
Edit Text..............................................................................................................................41
Enter Text by Typing...........................................................................................................42
Enter Text with Word Prediction .........................................................................................43
Enter Text by Voice.............................................................................................................43
Adjust the Keyboard Settings .............................................................................................44
Typing Faster and More Accurate ......................................................................................45
Google Account ..........................................................................................................................47
Create a Google Account ...................................................................................................47
Sign In to Your Google Account .........................................................................................49
Factory Reset Protection ....................................................................................................49
Google Play Store.......................................................................................................................50
Find and Install an App.......................................................................................................50
Request a Refund for a Paid App.......................................................................................51
Restore Apps ......................................................................................................................51
Update an App....................................................................................................................51
Uninstall an App..................................................................................................................52
Get Help with Google Play..................................................................................................52
Edge Sense.................................................................................................................................52

TOC iii
Set Up Edge Sense ............................................................................................................52
Turning Edge Sense On or Off...........................................................................................53
Take Camera Shots Using Edge Sense.............................................................................53
Change the Action When You Squeeze the Phone............................................................53
Enable Advanced Mode......................................................................................................54
Enter Text with Your Voice Using Edge Sense ..................................................................54
Adjust the Squeeze Force Level.........................................................................................55
HTC Sense Companion..............................................................................................................55
Set Up HTC Sense Companion..........................................................................................55
View the Detail Cards .........................................................................................................56
Fingerprint Scanner ....................................................................................................................57
Add a Fingerprint the First Time.........................................................................................57
Add, Remove, or Edit Fingerprints......................................................................................58
Lock and Unlock Your Screen ....................................................................................................59
Update Your Phone ....................................................................................................................59
Before Updating Your Phone..............................................................................................60
Update Your Phone Software.............................................................................................61
Update Your Profile.............................................................................................................61
Update Your PRL................................................................................................................62
Your Phone's Home Screen................................................................................................................63
Home Screen Basics ..................................................................................................................63
Status Bar and Notification Panel...............................................................................................64
Status Bar ...........................................................................................................................64
Notification Panel................................................................................................................66
Front Indicator Light (LED)..........................................................................................................67
Change LED Notification Settings ......................................................................................68
HTC BlinkFeed - Your Dynamic Home Screen ..................................................................68
Customize the Home Screen......................................................................................................72
Set the Home Wallpaper.....................................................................................................72
Organize Your Widget Panels ............................................................................................73
Work with Widgets and Shortcuts.......................................................................................74
Customize the Lock Screen................................................................................................77
HTC Themes...............................................................................................................................79
Download Themes and Individual Elements ......................................................................79
Create Themes...................................................................................................................79

TOC iv
Find Your Themes ..............................................................................................................80
Edit Your Theme.................................................................................................................80
Delete a Theme ..................................................................................................................81
Choose a Home Screen Layout..........................................................................................81
Set Multiple Wallpapers......................................................................................................83
Set a Time-based Wallpaper ..............................................................................................83
Motion Launch ............................................................................................................................84
Turn Motion Launch On or Off............................................................................................84
Wake Up to the Lock Screen..............................................................................................85
Wake Up and Unlock..........................................................................................................85
Wake to the Home Widget Panel........................................................................................86
Wake to HTC BlinkFeed .....................................................................................................86
Launch the Camera ............................................................................................................87
Motion Launch Troubleshooting .........................................................................................87
Making Connections....................................................................................................................................89
Phone Calls and Voicemail.................................................................................................................90
Place and Answer Calls..............................................................................................................90
Call Using Smart Dial..........................................................................................................90
Voice Dialing.......................................................................................................................91
Call Using a Speed Dial Number........................................................................................92
Call Emergency Numbers...................................................................................................92
Call a Number in a Text Message, Email Message, or Calendar Event ............................93
Make International Calls .....................................................................................................93
Return a Missed Call...........................................................................................................94
Answer Phone Calls............................................................................................................94
In-Call Screen Layout and Operations................................................................................95
Place Calls from History/People .........................................................................................96
Call History..................................................................................................................................97
Open Call History................................................................................................................97
Save a Number From Call History......................................................................................97
Prepend a Number From Call History.................................................................................97
Block a Caller......................................................................................................................98
Erase Call History...............................................................................................................98
Voicemail.....................................................................................................................................98
Optional Calling Services............................................................................................................99

TOC v
Wi-Fi Calling........................................................................................................................99
Conference Calling .............................................................................................................99
Caller ID Blocking .............................................................................................................100
Call Waiting.......................................................................................................................100
Call Forwarding.................................................................................................................100
Internet Calls.....................................................................................................................101
Ringtone Settings......................................................................................................................102
Call Settings..............................................................................................................................102
Call Features.....................................................................................................................103
Voicemail Settings ............................................................................................................103
Hearing Aids .....................................................................................................................103
CDMA Call Settings..........................................................................................................104
Contacts............................................................................................................................................106
Add Contacts.............................................................................................................................106
Contacts Screen Layout............................................................................................................108
Find Contacts....................................................................................................................109
Set Up Your Profile...........................................................................................................110
Get in Touch with a Contact .............................................................................................111
Edit Contacts.............................................................................................................................111
Delete Contacts ........................................................................................................................112
Import or Copy Contacts...................................................................................................112
Merge Contact Information ...............................................................................................113
Send Contact Information.................................................................................................114
Contact Groups.........................................................................................................................115
Back Up and Restore Contacts ........................................................................................116
Private Contacts................................................................................................................117
Messaging.........................................................................................................................................118
Text and Multimedia Messaging...............................................................................................118
Send a Text Message (SMS)............................................................................................118
Send a Multimedia Message (MMS).................................................................................119
Send a Group Message....................................................................................................119
Save and Resume Composing a Draft Message .............................................................120
Read and Reply to a Message .........................................................................................120
Block Unwanted Messages ..............................................................................................121
Delete Messages and Conversations...............................................................................122

TOC vi
Messages Options ............................................................................................................122
Gmail.........................................................................................................................................123
Create and Send Gmail ....................................................................................................123
Open Gmail Messages .....................................................................................................124
Manage Gmail Messages.................................................................................................125
Use Gmail Labels..............................................................................................................126
Mute Gmail Threads .........................................................................................................126
Archive Gmail Threads .....................................................................................................126
Delete Gmail Threads.......................................................................................................127
Search Gmail Messages...................................................................................................127
Report Spam Gmail ..........................................................................................................127
Add Another Google (Gmail) Account ..............................................................................127
Switch between Gmail Accounts ......................................................................................127
Gmail Settings...................................................................................................................128
Add an Exchange ActiveSync Account in Gmail ..............................................................128
Get Help with Gmail..........................................................................................................129
Internet and Social Networking.........................................................................................................130
Data Services General Information (4G LTE and 3G Networks)..............................................130
4G LTE..............................................................................................................................130
Data Connection Status and Indicators............................................................................130
Turn the Data Connection On or Off.................................................................................131
Manage Your Data Usage ................................................................................................131
Chrome Browser.......................................................................................................................133
Facebook ..................................................................................................................................133
Twitter .......................................................................................................................................134
Connectivity.......................................................................................................................................136
Wi-Fi..........................................................................................................................................136
Turn Wi-Fi On and Connect to a Wireless Network..........................................................136
Connect to a Wi‑Fi Network via WPS ..............................................................................136
Disconnect from a Wireless Network................................................................................136
Wi-Fi Direct.......................................................................................................................137
Bluetooth...................................................................................................................................137
Enable the Bluetooth Feature...........................................................................................138
Pair Bluetooth Devices......................................................................................................138
Connect to a Paired Bluetooth Device..............................................................................139

TOC vii
Send Information Using Bluetooth....................................................................................140
Receive Information via Bluetooth....................................................................................141
Bluetooth Tethering...........................................................................................................141
Virtual Private Networks (VPN).................................................................................................142
Add a VPN Connection.....................................................................................................142
Connect to a VPN .............................................................................................................142
Disconnect From a VPN ...................................................................................................143
Mobile Hotspot..........................................................................................................................143
Transfer Content to Your New Phone.......................................................................................144
Transfer Content from an Android Phone.........................................................................144
Transfer Content from an iPhone .....................................................................................145
Ways of Transferring Contacts and Other Content into Your Phone ...............................146
Transfer Files Between Your Phone and a Computer......................................................146
Share Content with NFC...........................................................................................................147
Turn NFC On ....................................................................................................................148
Beam Content...................................................................................................................148
HTC Connect ............................................................................................................................148
Share Media Using HTC Connect ....................................................................................149
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform....................150
Stream Music to AirPlay Speakers or Apple TV...............................................................150
Stream Music to Blackfire Compliant Speakers ...............................................................151
Apps and Entertainment............................................................................................................................152
Camera and Video............................................................................................................................153
Open the Camera and Adjust the Settings...............................................................................153
Choose a Capture Mode...........................................................................................................154
Capture Mode Settings.....................................................................................................155
Set the Photo Quality and Size.........................................................................................155
Touch Autoexposure.........................................................................................................156
Zooming............................................................................................................................156
Turn the Camera Flash On or Off.....................................................................................156
Use the Volume Button for Taking Photos and Videos ....................................................156
Close the Camera App......................................................................................................156
Take a Picture...........................................................................................................................157
Capture Better Photos ......................................................................................................157
Record Video in 3D Audio or High Resolution Audio ...............................................................158

TOC viii
Set the Video Resolution ..................................................................................................159
Turn on High Resolution Audio.........................................................................................159
Take a Photo While Recording a Video—VideoPic®........................................................160
Record Video Using Acoustic Focus ........................................................................................160
Camera Features......................................................................................................................161
Selfies ...............................................................................................................................161
Take Continuous Camera Shots.......................................................................................163
Use HDR Boost.................................................................................................................163
Selfie Panorama ...............................................................................................................164
Panoramic Shots...............................................................................................................167
Advanced Camera Features.....................................................................................................167
Record Slow Motion Videos..............................................................................................167
Hyperlapse........................................................................................................................167
Scenes..............................................................................................................................168
Manually Adjust Camera Settings.....................................................................................168
Take a RAW Photo...........................................................................................................169
Google Photos ..........................................................................................................................170
View Photos and Videos...................................................................................................170
Edit Your Photos...............................................................................................................171
Productivity........................................................................................................................................174
Calendar....................................................................................................................................174
Schedule or Edit an Event ................................................................................................175
Choose Which Calendar to Show.....................................................................................175
Dismiss or Snooze Reminders .........................................................................................175
Google Drive.............................................................................................................................176
Google Maps.............................................................................................................................177
Web Search ..............................................................................................................................179
Perform Searches on the Web and Your Phone ..............................................................180
Search the Web with Your Voice......................................................................................180
Set Search Options...........................................................................................................180
Get Instant Information with the Google App....................................................................180
Boost+.......................................................................................................................................183
Turn Smart Boost On or Off..............................................................................................183
Clear Junk Files Manually.................................................................................................184
Use Power Optimizer for Apps .........................................................................................184

TOC ix
Check Activities of Downloaded Apps ..............................................................................185
Create an Unlock Pattern for Some Apps.........................................................................185
Calculator..................................................................................................................................186
Clock.........................................................................................................................................186
Set Alarms ........................................................................................................................187
Additional Clock Features.................................................................................................187
Weather.....................................................................................................................................188
Voice Recorder .........................................................................................................................188
HTC Sync Manager ..................................................................................................................189
HTC Help ..................................................................................................................................191
Entertainment and Activities .............................................................................................................192
Google Play Music App.............................................................................................................192
Play Music with Google Play ............................................................................................192
Google Play Music Screen Layout....................................................................................193
Create Playlists in Google Play Music..............................................................................193
YouTube....................................................................................................................................194
My Sprint...................................................................................................................................195
HTC BoomSound for Speakers ................................................................................................195
Tune Your HTC USonic Earphones..........................................................................................196
Turn Active Noise Cancellation On or Off.........................................................................196
Settings .....................................................................................................................................................197
Connections Settings........................................................................................................................198
Basic Settings ...........................................................................................................................198
Airplane Mode Settings.............................................................................................................200
Wi-Fi Settings............................................................................................................................200
Wi-Fi Calling..............................................................................................................................200
Bluetooth Settings.....................................................................................................................200
Mobile Data Settings.................................................................................................................200
HTC Connect Settings ..............................................................................................................200
More Wireless & Network Settings ...........................................................................................200
Device Settings.................................................................................................................................202
Edge Sense...............................................................................................................................202
Display, Gestures & Buttons Settings.......................................................................................202
Glove Mode.......................................................................................................................202
Font Size...........................................................................................................................202