HTC 0P9O300 Operating manual

Product
Safety &
Warranty
Information

2 Safety and regulatory guide
Please read before proceeding
THE BATTERY IS NOT FULLY CHARGED WHEN
YOU TAKE THE DEVICE OUT OF THE BOX.
YOUR WARRANTY IS INVALIDATED IF YOU
DISASSEMBLE OR ATTEMPT TO DISASSEMBLE
THE DEVICE.
Privacy restrictions
Some countries require full disclosure of recorded
telephone conversations.
Important health information and
safety precautions
When using this product, the safety precautions
below must be taken to avoid possible legal
liabilities and damages.
Retain and follow all product safety and operating
instructions. Observe all warnings in the operating
instructions on the product.
To reduce the risk of bodily injury, electric shock,
fire, and damage to the equipment, observe the
following precautions.
Electrical safety
This product is intended for use when supplied
with power from the designated battery or power
supply unit. Other usage may be dangerous and
will invalidate any approval given to this product.
Safety precautions for proper grounding
installation
CAUTION: Connecting to improperly grounded
equipment can result in an electric shock to your
device.
This product is equipped with a USB Cable for
connecting with desktop or notebook computer.
Be sure your computer is properly grounded
(earthed) before connecting this product to the

Safety and regulatory guide 3
computer. The power supply cord of a desktop or
notebook computer has an equipment-grounding
conductor and a grounding plug. The plug must
be plugged into an appropriate outlet which is
properly installed and grounded in accordance
with all local codes and ordinances.
Safety precautions for power supply unit

Use the correct external power source
A product should be operated only from the
type of power source indicated on the electrical
ratings label. If you are not sure of the type of
power source required, consult your authorized
service provider or local power company. For
a product that operates from battery power or
other sources, refer to the operating instructions
that are included with the product.
This product should be operated only with the
following designated power supply unit(s).
AC adapter:
HTC, TC U250, TC E250

Handle battery packs carefully
This product contains a Lithium-ion polymer or
Lithium-ion battery. There is a risk of fire and
burns if the battery pack is handled improperly.
WARNING: To reduce risk of fire or burns,
do not disassemble, crush, puncture, short
external contacts or circuits, expose to
temperature above 60° C (140° F), or
dispose of in fire or water. Recycle or
dispose of used batteries according to
the local regulations or reference guide
supplied with your product.

4 Safety and regulatory guide

Take extra precautions

Keep the device dry and away from water or
any liquid as it may cause a short circuit.

The phone should only be connected to
products that bear the USB-IF logo or have
completed the USB-IF compliance program.

Only use the battery with a charging system
that has been qualified with the system
per this standard, IEEE-Std-1725. Use of an
unqualified battery or charger may present a
risk of fire, explosion, leakage or other hazard.

Avoid dropping the phone. If the phone or
battery is dropped, especially on a hard
surface, and the user suspects damage, take it
to a service centre for inspection.

If the battery leaks:
• Do not allow the leaking fluid to come in
contact with skin or clothing. If already
in contact, flush the aected area
immediately with clean water and seek
medical advice.
• Do not allow the leaking fluid to come in
contact with eyes. If already in contact,
DO NOT rub; rinse with clean water
immediately and seek medical advice.
• Take extra precautions to keep a leaking
battery away from fire as there is a danger
of ignition or explosion.
Safety precautions for direct sunlight
Keep this product away from excessive moisture
and extreme temperatures. Do not leave the
product inside a vehicle or in places where the
temperature may exceed 60°C (140°F), such as on
a car dashboard, window sill, or behind glass that
is exposed to direct sunlight or strong ultraviolet
light for extended periods of time. This may
damage the product, overheat the battery, or pose
a risk to the vehicle.

Safety and regulatory guide 5
Prevention of hearing loss
CAUTION: Permanent hearing loss may
occur if earphones or headphones are
used at high volume for prolonged
periods of time.
Using Your Phone While Flying
Use of cell phones may be restricted on aircraft.
Please check with your airline to see what
restrictions may apply. You may be required to
turn o your phone at certain times. Use of your
phone’s cellular connection and use of your phone
for voice communications may be prohibited
by law or airline policy. For your safety and the
safety of other passengers, always follow crew
instructions regarding the use of your phone.
Environment restrictions
Do not use this product in gas stations, fuel
depots, chemical plants or where blasting
operations are in progress, or in potentially
explosive atmospheres such as fuelling areas,
fuel storehouses, below deck on boats, chemical
plants, fuel or chemical transfer or storage
facilities, and areas where the air contains
chemicals or particles, such as grain, dust, or metal
powders. Please be aware that sparks in such
areas could cause an explosion or fire resulting
in bodily injury or even death. When in any area
with a potentially explosive atmosphere or where
flammable materials exist, the product should
be turned o and the user should obey all signs
and instructions. Users are advised not to use
the equipment at refueling points such as service
or gas stations, and are reminded of the need to
observe restrictions on the use of radio equipment
in fuel depots, chemical plants, or where blasting
operations are in progress.
This device have been tested to comply with the
Sound Pressure Level requirement laid down in the
applicable EN 50332-l and/or EN 50332-2 standards.

6 Safety and regulatory guide
phone while driving (even with a hands free kit)
causes distraction and can lead to an accident.
You must comply with local laws and regulations
restricting the use of wireless devices while
driving.
Safety precautions for RF exposure

Avoid using your phone near metal structures
(for example, the steel frame of a building).

Avoid using your phone near strong
electromagnetic sources, such as microwave
ovens, sound speakers, TV and radio.

Use only original manufacturer-approved
accessories, or accessories that do not
contain any metal.

Use of non-original manufacturer-approved
accessories may violate your local RF
exposure guidelines and should be avoided.
Hearing aids
Some digital wireless phones may interfere
with some hearing aids. In the event of such
interference, you may want to consult your service
provider, or call the customer service line to
discuss alternatives.
Electrical safety

Accessories

Use only approved accessories.

Do not connect with incompatible products or
accessories.

Connection to a car
Seek professional advice when connecting a
phone interface to the vehicle electrical system.

Faulty and damaged products

Do not attempt to disassemble the phone or
its accessory.

Only qualified personnel must service or repair
the phone or its accessory.
Road safety
Full attention must be given to driving at all times
in order to reduce the risk of an accident. Using a

Safety and regulatory guide 7
phone and any consequences of its use. You must
always switch o your phone wherever the use of
a phone is prohibited. Use of your phone is subject
to safety measures designed to protect users and
their environment.

Avoid applying excessive pressure to the
device
Do not apply excessive pressure on the screen
and the device to prevent damaging them. It is
also recommended that you store the device
in a protective case and only use your finger
when interacting with the touch screen. Cracked
display screens due to improper handling are
not covered by the warranty.

Protect your phone

Always treat your phone and its accessories
with care and keep them in a clean and dust-
free place.

Do not expose your phone or its accessories
to open flames or lit tobacco products.

Do not drop, throw or try to bend your phone
or its accessories.

Do not use harsh chemicals, cleaning
solvents, or aerosols to clean the device or its
accessories.

Do not paint your phone or its accessories.

Do not attempt to disassemble your phone
or its accessories, only authorised personnel
must do so.

Store your phone or its accessories at temperatures
between 0°C to 40°C.

Please check local regulations for disposal of
electronic products.

Damage requiring service
Unplug the product from the electrical outlet
and refer servicing to an authorized service
technician or provider under the following
conditions:
General precautions
You alone are responsible for how you use your

8 Safety and regulatory guide

There are noticeable signs of overheating.

The product does not operate normally when
you follow the operating instructions.

Avoid hot areas
The product should be placed away from heat
sources such as radiators, heat registers, stoves,
or other products (including amplifiers) that
produce heat.

Avoid wet areas
Never use the product in rain, or near
washbasins or other wet or high humidity
locations. If your product gets wet, do not try to
dry the product with the use of an oven or dryer,
as this may damage your product.

Avoid using your device after a dramatic
change in temperature
When you move your device between
environments with very dierent temperature
and/or humidity ranges, condensation may form
on or within the device. To avoid damaging the
device, allow sucient time for the moisture to
evaporate before using the device.
NOTICE: When taking the device from low-
temperature conditions into a warmer
environment or from high-temperature
conditions into a cooler environment, allow the
device to acclimate to room temperature before
turning on power.

Avoid pushing objects into product
Never push objects of any kind into cabinet
slots or other openings in the product. Slots
and openings are provided for ventilation. These
openings must not be blocked or covered.

Adjust the volume
Turn down the volume before using headphones
or other audio devices.

The product has been exposed to rain
or liquid, dropped, subject to impact or
damaged.

Safety and regulatory guide 9
NEVER use water to clean the LCD screen.

Small children
Do not leave your phone and its accessories
within the reach of small children or allow them
to play with it. They could hurt themselves
or others, or could accidentally damage the
phone. Your phone contains small parts with
sharp edges that may cause an injury or which
could become detached and create a choking
hazard. Consult the doctor immediately if the
accessories or battery are swallowed.

Repetitive motion injuries
To minimise the risk of repetitive strain injuries,
when texting or playing games with your phone:

Do not grip the phone too tightly

Press the buttons lightly

Electrostatic discharge (ESD)
Do not touch the SIM card’s metal connectors.

Emergency calls
This phone, like any wireless phone, operates
using radio signals, which cannot guarantee
connection in all conditions. Therefore, you
must never rely solely on any wireless phone for
emergency communications.

Cleaning
Unplug the product from the wall outlet before
cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning, but

10 Safety and regulatory guide
Regulatory agency identifications
For regulatory identification purposes, your
product is assigned a model number of
0P9O300(HTC331ZLVW).
FCC ID: NM80P9O300.
To ensure continued reliable and safe operation
of your device use only the HTC qualified
battery with your 0P9O300(HTC331ZLVW):
Battery Pack, model number B0P9O100.
Operating temperature range: 32°F to 104°F
(0°C to 40°C)
NOTE: This product is intended for use with a
certified Class 2 Limited Power Source, rated 5
Volts DC, maximum 1 Amp power supply unit.
European Union notice
Products with CE marking comply with the R&TTE
Directive (99/5/EC), the EMC Directive (2004/108/
EC), and the Low Voltage Directive (2006/95/
EC) issued by the Commission of the European
Community.
Compliance with these directives implies
conformity to the following European Norms
(in parentheses are the equivalent international
standards).











EN 50360
EN 62209-1
EN 62209-2
EN 62311
EN 62479
EN 50566
EN 60950-1
EN 301 489-1
EN 301 489-3
EN 301 489-17
EN 300328

Safety and regulatory guide 11




EN 300 440-1
EN 300 440-2
EN 302 291-1
EN 302 291-2
0682
Federal Communication Commission
Interference Statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment o and on, the user is encouraged
to try to correct the interference by one of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the
equipment and receiver.

12 Safety and regulatory guide

Connect the equipment into an outlet on
receiver is connected.

Consult the dealer or an experienced radio or
television technician for help.
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate this equipment.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
The FCC has adopted rules to ensure reasonable
access to telecommunications services for persons
industry uses a rating system for wireless phones
to help hearing device users find phones that may
be compatible with their hearing devices (hearing
aids and cochlear implants). This hearing-aid
compatibility (HAC) rating system is described in
the American National Standards Institute (ANSI)
C63.19 standard and includes the following ratings:
M-Ratings: For phones that use acoustic coupling
with hearing devices that are not operating in
telecoil mode. Phones rated M3 or M4 meet FCC
HAC requirements and are likely to generate less
radio frequency interference with hearing devices
than phones with lower ratings. M4 is the better/
higher of the two ratings. Your 0P9O300is rated M4.
T-Ratings: For phones that use inductive coupling
with hearing devices operating in telecoil
mode. Phones rated T3 or T4 meet FCC HAC
requirements and are likely to be more usable with

Safety and regulatory guide 13
a hearing aid’s telecoil than phones that are not
rated. T4 is the better/higher of the two ratings.
Your 0P9O300 is rated T3.
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It
your hearing aid or cochlear implant, to determine
if you hear any interfering noise. Consult your
service provider or the manufacturer of this phone
for information on hearing aid compatibility. If you
have questions about return or exchange policies,
consult your service provider or phone retailer.
The ratings are not guarantees. Trying out the
phone with your hearing device is the best way
to evaluate it for your personal needs. Results will
vary depending on a user’s hearing device and
hearing loss. For example, if some wireless phones
are used near some hearing devices, users may
detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference they generate.
If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated
phone successfully.
using hearing aid devices with your 0P9O300.
For information about hearing aids and
digital wireless phones

FCC Hearing Aid Compatibility and Volume
Control: http://www.fcc.gov/cgb/dro/hearing.
html

Hearing Aid Compatibility for Wireless
Telephones: http://www.fcc.gov/guides/
hearing-aid-compatibility-wireless-telephones

14 Safety and regulatory guide
Exposure to Radio Frequency Energy
Your wireless device has an internal antenna
that emits radio frequency (RF) energy. Human
exposure to RF energy has been and continues to
be the subject of scientific research. According to
the U.S. Food and Drug Administration (FDA), “the
weight of scientific evidence has not linked cell
phones with any health problems.” You can access
this FDA publication and other information on
human exposure to RF energy at:
U.S. Food and Drug Administration:
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/
ucm116282.htm
Federal Communications Commission:
http://www.fcc.gov/encyclopedia/radio-frequency-
safety
NIH National Institute of Environmental Health
Sciences:
http://www.niehs.nih.gov/health/topics/agents/
cellphones/
Health Canada:
http://www.hc-sc.gc.ca/hl-vs/iyh-vsv/prod/cell-
eng.php
World Health Organization:
http://www.who.int/mediacentre/factsheets/
fs193/en/
IEEE Committee on Man and Radiation:
http://ewh.ieee.org/soc/embs/comar/
International Commission on Non-Ionizing
Radiation Protection:
http://www.icnirp.de/
Specific Absorption Rate (SAR) Testing
Your device has been designed to comply with
applicable limits for RF exposure. These limits
use a unit of measurement called Specific

Safety and regulatory guide 15
Absorption Rate, or SAR, which refers to the
rate at which the body absorbs RF energy. The
Federal Communications Commission (FCC) has
established a SAR limit for mobile phones of 1.6
W/kg, which applies in the United States and
other countries that follow the FCC’s SAR limit.
This limit is based upon standards developed by
expert non-government organizations, such as the
Institute of Electrical and Electronics Engineers
(IEEE) and the National Council on Radiation
Protection and Measurements (NCRP), and input
from other federal agencies such as the FDA and
EPA. In countries that follow the Council of the
European Union, the SAR limit is 2.0 W/kg.
SAR testing is conducted with the device placed
in common operating positions (e.g., held against
the head, worn on the body) and transmitting
at its highest certified power level in each
frequency band of operation. Because the device
is transmitting at its highest certified power level,
SAR tests capture a worst-case operating scenario
and therefore often do not reflect the amount
of RF exposure during normal, everyday use.
More information on SAR testing is available on
the FCC’s website at http://www.fcc.gov/guides/
wireless-devices-and-health-concerns.
HTC Corp. submitted SAR test results
demonstrating compliance with the FCC’s SAR
limit for wireless devices as part of the FCC’s
equipment certification process for this device.
These results can be accessed via the FCC’s
equipment authorization database (found
at http://transition.fcc.gov/oet/ea/fccid/) by
searching for the device’s FCC ID: NM80P9O300.
This device’s maximum SAR values as reported to
the FCC are:

16 Safety and regulatory guide
SAR Information
Head: 1.09 W/kg@1g (FCC)
Body-worn Accessory: 0.93W/kg@1g (FCC)
Head : 0.910 W/kg@10g (CE)
Body : 0.295 W/kg@10g (CE)
Body-worn Operation
This device was tested for typical body-worn
operations. A minimum separation distance must
be maintained between the user’s body and the
handset, including the antenna:

1 cm to comply with the RF exposure requirements
in the U.S.

1.5 cm to comply with the RF exposure requirements
in Europe.
Third-party belt-clips, holsters, and similar
accessories used by this device should not contain
any metallic components. Body-worn accessories
that do not meet these requirements may not
comply with RF exposure requirements and
should be avoided.
Reducing RF Exposure
Organizations such as the FCC have identified the
following measures to reduce your exposure to RF
energy:

Use speaker mode or a hands-free accessory
to minimize time spent with the wireless
device held against your head;

Increase the distance between the wireless
device and your head and body; and

Send texts instead of making or receiving
voice calls.
For more information, see the FCC’s web page on
Wireless Devices and Health Concerns at http://
www.fcc.gov/guides/wireless-devices-and-health-
concerns.

Safety and regulatory guide 17

This equipment has been tested and found
to comply with FCC radiation exposure limits
for use in an uncontrolled environment, in
accordance with the procedures specified by
FCC rules.

This equipment has been tested and found
to comply with co-location compliance
requirements for built-in Bluetooth and
WLAN.

This equipment must not be co-located
or operated in conjunction with any other
antenna or transmitter.

Use only the supplied or an approved antenna.
Unauthorized antennas, modifications,
or attachments could impair call quality,
damage the phone, or result in violation of
regulations. Do not use the phone with a
damaged antenna. If a damaged antenna
comes into contact with the skin, a burn may
result. Please contact your local dealer for
replacement antenna.
WEEE notice
The Directive on Waste Electrical and Electronic
Equipment (WEEE), which entered into force as
European law on 13th February 2003, resulted
in a major change in the treatment of electrical
equipment at end-of-life.
The purpose of this Directive is, as a first priority,
the prevention of WEEE, and in addition, to
promote the reuse, recycling and other forms of
recovery of such wastes so as to reduce disposal.
FCC RF Statement
The WEEE logo (shown at the left) on
the product or on its box indicates that
this product must not be disposed of
or dumped with your other household
waste. You are liable to dispose of
all your electronic or electrical waste
equipment by relocating over to the

18 Safety and regulatory guide
collection and proper recovery of
your electronic and electrical waste
equipment at the time of disposal will
allow us to help conserving natural
resources. Moreover, proper recycling
of the electronic and electrical waste
equipment will ensure safety of
human health and environment. For
more information about electronic and
electrical waste equipment disposal,
recovery, and collection points,
please contact your local city center,
household waste disposal service,
shop from where you purchased the
equipment, or manufacturer of the
equipment.
RoHS compliance
This product is in compliance with Directive 2011/65/
EU of the European Parliament and of the Council of
8 June 2011, on the restriction of the use of certain
hazardous substances in electrical and electronic
equipment (RoHS) and its amendments.
CEC Appliance Efficiency Compliance
BC
The BC logo (shown at the left)
indicates that this product complies
with the California Energy Commission
battery charger systems set forth at
California Code of Regulations Title 20,
Sections 1601 through 1608.
specified collection point for recycling
of such hazardous waste. Isolated
Proprietary Notice
© 2013-2014 HTC Corporation. All rights reserved.
HTC, the HTC logo, HTC Desire, and the HTC Desire
logo are trademarks of HTC Corporation.

Safety and regulatory guide 19
HTC LIMITED WARRANTY
PLEASE READ THIS LIMITED WARRANTY
CAREFULLY TO UNDERSTAND YOUR RIGHTS
AND OBLIGATIONS. THIS LIMITED WARRANTY
CONTAINS A MANDATORY ARBITRATION
AGREEMENT.
BY USING YOUR HTC PRODUCT OR ACCESSORY,
YOU AGREE TO THE LIMITED WARRANTY AND
ARBITRATION AGREEMENT BELOW. IF YOU
DO NOT ACCEPT THIS LIMITED WARRANTY OR
ARBITRATION AGREEMENT, DO NOT USE YOUR
HTC PRODUCT. INSTEAD, PLEASE RETURN IT
WITHIN FOURTEEN (14) DAYS OF PURCHASE TO
THE PROVIDER OR RETAILER FROM WHOM YOU
PURCHASED IT FOR A REFUND. SOME STATES,
PROVINCES OR WIRELESS SERVICE PROVIDERS
ALLOW A LONGER RETURN PERIOD, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
DEFINITIONS
The following definitions apply to this Limited
Warranty:
(1) “Product” means a new mobile device
manufactured by or for HTC and purchased
from an authorized retailer that can be
identified by the “HTC” trademark, trade
name, or logo affixed to the mobile device as
originally supplied.
(2) “Screen Replacement Eligible Product” means
a Product intended to be sold in the United
States (i) that is a new mobile device from
the HTC One family manufactured by or for
HTC; (ii) purchased on or between March
25, 2014 and September 30, 2014 from an
authorized retailer; (iii) that can be identified
by the “HTC” trademark, trade name, or logo
affixed to the mobile device as originally
supplied such as the following models:
99HYK010-00, 99HYK012-00, 99HYK178-00,

20 Safety and regulatory guide
99HYJ002-00, 99HYJ004-00, 99HYJ007-00,
99HYH002-00, 99HYH013-00, 99HYH008-
00, 99HYH018-00, 99HYK010-01, 99HYK012-
01, 99HYK178-01, 99HYJ002-01, 99HYJ004-01,
99HYJ007-01, 99HYH002-01, 99HYH013-01,
99HYH008-01, 99HYH018-01; and (iv) that
is mechanically and electrically sound (i.e. it
must power on) at the time You submit it to
HTC for warranty service. Notwithstanding
the previous sentence, HTC may designate
additional Products as Screen Replacement
Eligible Products for purposes of this HTC
Limited Warranty. For a current list of Screen
Replacement Eligible Products entitled to
the Screen Replacement Benefit, please
go to: www.htc.com/us/go/screen-eligible-
products/.
(3) “Accessory” means a new headset, case,
or other secondary component that is not
affixed to the Product at the time of sale
and included in the box; provided that it was
manufactured by or for HTC and purchased
from an authorized retailer and can be
identified by the “HTC” trademark, trade
name, or logo affixed to the to the component
as originally supplied.
(4) “Warranty Period,” for a Product, means
twelve (12) months from the date You
purchased the Product from an authorized
retailer; and for Accessories, including any
media on which software is provided, CD-
ROM, or memory card, means ninety (90)
days from the date You purchased it from an
authorized retailer; unless You and HTC agree
in writing to a different duration.
(5) “Screen Replacement Benefit Period,” for a
Screen Replacement Eligible Product, means
six (6) months from the date You purchased
the Screen Replacement Eligible Product from