IMPORTANT:
Use a standard nano SIM only.
Don’t cut a micro or regular SIM card and insert it into the
nano SIM slot. It’s thicker than the standard nano SIM card
and may get stuck in the slot.
Don’t disassemble any part of the phone.
Don’t try to open the phone or remove the battery by force.
This may damage the phone or its electronics and will
invalidate the warranty.
Don’t throw the tray away.
You need it to insert your nano SIM and microSD
™
cards.
1. With the phone facing
down, insert the tip of the
tray eject tool that came
in the box (or a small bent
paperclip) into the tray
eject hole.
Push the tip all the way
into the hole until the
card tray ejects. Then,
gently pull the tray out.
2. With the gold contacts
facing up, place your
nano SIM cards into the
SIM 1 and SIM 2 holders
of the tray. Make sure to
align the cut-off corners
to the notches on the
holders.
Note: Both SIM 1 and
SIM 2 cards can be 4G
LTE cards. To find out
how to set the preferred
card for your mobile data
connection, see the user
guide.
___ Inserting nano SIM and microSD cards
HTC U19e
gold contacts
cut-o corner
nano SIM
2
1
___ Restarting the phone
To restart your phone when it freezes, press and hold the
POWER button for 12 seconds until the phone vibrates.
Then, release your finger.
___ Need help?
Go to www.htc.com/support/ to find the user guide, how-to
articles, and more. Please also read the Safety and regulatory
guide that’s included in the box.
3. When you need to use
your microSD card,
remove your second
nano SIM card. Place
the microSD card on the
SIM 2/SD holder with the
gold contacts facing up
and narrow side facing
in. Both cards can’t be
inserted at the same time.
4. When reinserting the
tray, make sure it is
facing up so that the
cards won’t fall out.
Hold the tray with the
SIM 2 or microSD card
between your fingers.
Then, steadily slide the
tray all the way into the
slot.
3
microSD
gold contacts
© 2019 HTC Corporation.
All rights reserved.
HTC and the HTC logo are
trademarks of HTC Corporation.
microSD is a trademark of SD-3C LLC.
All other company, product and
service names mentioned herein are
trademarks, registered trademarks
or service marks of their respective
owners.
htc.com 91H0xxxx-xxM Rev.A
