Huawei Ascend P7 Instruction Manual

HUAWEI Ascend P7 Smartphone
FAQs
Issue
01
Date
2014-4-1
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]

HUAWEI Ascend P7 Smartphone FAQs
About This Document
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About This Document
Change History
Version
Change Description
V1.0
Completed the first draft.
V1.1
Revise the questions about the hotline.

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Contents
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Contents
About This Document.................................................................................................................... ii
1 Basic features .................................................................................................................................8
1.1 Color schemes...............................................................................................................................................................8
1.2 Selling points................................................................................................................................................................8
1.3 Your phone at a glance..................................................................................................................................................9
1.4 Installation ..................................................................................................................................................................10
1.5 Locking and unlocking the screen ..............................................................................................................................16
1.5.1 Locking the screen...................................................................................................................................................16
1.5.2 Unlocking the screen ...............................................................................................................................................16
1.6 Home screens..............................................................................................................................................................17
1.6.1 How do I add or delete a home screen? ...................................................................................................................17
1.6.2 Home screen overview.............................................................................................................................................18
1.6.3 How do I manage the applications and widgets on the home screen? .....................................................................19
1.6.4 How do I add a widget to the home screen? ............................................................................................................20
1.7 Contacts......................................................................................................................................................................21
1.7.1 How do I create a contact? How do I assign a photo to a contact?..........................................................................21
1.7.2 How do I import contacts from or export contacts to a SIM card?..........................................................................22
1.7.3 How many contacts can my phone save?.................................................................................................................23
1.7.4 How do I add a contact to a group? .........................................................................................................................23
1.7.5 How do I import or export contacts? .......................................................................................................................25
1.8 Text messaging ...........................................................................................................................................................26
1.8.1 How do I delete a message from a message thread? How do I delete a message thread?........................................26
1.8.2 How do I forward a text message, or send a text message to multiple recipients? ..................................................26
1.8.3 How many English characters can be contained in a long text message?................................................................27
1.8.4 How many text messages can be saved on my phone?............................................................................................27
1.8.5 How do I set the SMS center number? ....................................................................................................................27
1.9 Calls............................................................................................................................................................................28
1.9.1 Can I record a call?..................................................................................................................................................28
1.9.2 How do I have a conference call?............................................................................................................................29
1.10 Multimedia messaging..............................................................................................................................................29
1.10.1 How do I send a multimedia message?..................................................................................................................29
1.10.2 Why can't I send or receive multimedia messages? What can I do?......................................................................29

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1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? .....30
1.10.4 Can I save attachments from multimedia messages? Where are the attachments saved?......................................30
1.11 Music ........................................................................................................................................................................31
1.11.1 How are my songs sorted?.....................................................................................................................................31
1.11.2 How do I create a playlist?.....................................................................................................................................31
1.11.3 What play modes does my phone support?............................................................................................................34
1.11.4 How do I play songs in the background or exit Music?.........................................................................................34
1.12 Camera......................................................................................................................................................................34
1.12.1 If my phone has no microSD card inserted, can I use it to take photos or record videos?.....................................34
1.12.2 Why can't I open some photos or videos?..............................................................................................................35
1.12.3 Where are my photos and videos saved? ...............................................................................................................35
1.12.4 How do I edit a photo or add a photo frame?.........................................................................................................35
1.12.5 Does my phone support HD videos? .....................................................................................................................36
1.12.6 How do I switch between front and rear cameras? ................................................................................................36
1.12.7 What video formats and resolutions does my phone support?...............................................................................36
1.12.8 What picture formats and resolutions does my phone support?.............................................................................36
1.13 Streaming media .......................................................................................................................................................37
1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call
ends?.................................................................................................................................................................................37
1.13.2 Why can't my phone cannot play some streaming media?.....................................................................................37
1.13.3 What may cause poor quality of online streaming media played on my phone? ...................................................37
1.13.4 Will playing online streaming media take up my phone's storage space?..............................................................37
1.14 Bluetooth ..................................................................................................................................................................37
1.14.1 What files can be transmitted using Bluetooth?.....................................................................................................37
1.14.2 How do I send a file using Bluetooth?...................................................................................................................38
1.14.3 Why can't my phone be discovered by other Bluetooth devices? ..........................................................................39
1.14.4 What is the Bluetooth working range?...................................................................................................................40
1.14.5 Why can't I pair my phone with other Bluetooth devices? ....................................................................................40
1.14.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using
Bluetooth?.........................................................................................................................................................................40
1.15 GPS navigation.........................................................................................................................................................42
1.15.1 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?................42
1.16 Does my phone support FM radio? If yes, how do I save manually found channels?..............................................42
1.17 Does my phone support live wallpapers? .................................................................................................................43
1.18 Does my phone support video calls or video chats? .................................................................................................43
1.19 How do I take a screenshot? .....................................................................................................................................44
1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?.............44
1.21 Does my phone come with a headset? What line order does my phone support?.....................................................44
2 Common settings.........................................................................................................................46
2.1 Email...........................................................................................................................................................................46
2.1.1 How do I configure email settings? .........................................................................................................................46
2.1.2 Can I view emails when no Internet connection is available on my phone?............................................................49

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2.1.3 How do I synchronize contacts and calendar events?..............................................................................................49
2.2 Wi-Fi settings..............................................................................................................................................................50
2.2.1 How do I connect my phone to a Wi-Fi network? ...................................................................................................50
2.2.2 What Wi-Fi protocols does my phone support?.......................................................................................................52
2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection?...................................................................52
2.2.4 Why can't my phone detect signals from Wi-Fi hotspots?.......................................................................................52
2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
..........................................................................................................................................................................................52
2.2.6 Why can't I connect to a Wi-Fi hotspot?..................................................................................................................52
2.2.7 What can I do if my phone's Wi-Fi connection automatically terminates after the screen turns off? ......................52
2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data
connection?.......................................................................................................................................................................54
2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet?................................56
2.5 How do I set my phone to work as a modem and provide Internet access for computers?.........................................56
2.6 Tone settings...............................................................................................................................................................57
2.6.1 How do I set the phone ringtone? ............................................................................................................................57
2.6.2 How do I enable or disable vibration for incoming calls and messages?.................................................................58
2.6.3 How do I set a custom audio file as the ringtone or message tone?.........................................................................59
2.6.4 Can I set the ringtone for a contact group? ..............................................................................................................60
2.6.5 How do I disable touch sounds? ..............................................................................................................................60
2.7 Languages and keyboards...........................................................................................................................................61
2.7.1 How do I change the system language?...................................................................................................................61
2.7.2 What can I do if I can't use a newly installed text input method?............................................................................62
2.7.3 How do I change the system font size?....................................................................................................................63
2.7.4 What text input methods does my phone support? ..................................................................................................64
2.7.5 How do I disable key press vibration?.....................................................................................................................64
2.8 Internet access.............................................................................................................................................................66
2.8.1 How do I clear my browser cache and browsing history? .......................................................................................66
2.8.2 How do I view a web page in full screen or save a web page to bookmarks? .........................................................66
2.8.3 Can I log in to my email account using the browser on my phone? ........................................................................66
2.8.4 Can I log in to my online bank account from my phone?........................................................................................67
2.8.5 How do I save an image from a web page? .............................................................................................................67
2.8.6 How do I set the home page?...................................................................................................................................68
2.8.7 How do I save a web page for offline reading? .......................................................................................................68
2.8.8 What can I do if my phone fails to access the Internet?...........................................................................................69
2.8.9 How do I turn on or turn off the mobile network?...................................................................................................69
2.8.10 How do I view my phone's data service status or turn off the data service?..........................................................69
2.8.11 Can I use my phone to access the Internet during a call?.......................................................................................70
2.8.12 What is a VPN? How do I set VPN parameters? ...................................................................................................70
2.9 Screen lock .................................................................................................................................................................71
2.9.1 How do I set a screen unlock PIN?..........................................................................................................................71
2.9.2 Does my phone support the Face Unlock function? ................................................................................................72

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2.9.3 How do I set a screen unlock pattern? .....................................................................................................................72
2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock
the phone using my Gmail account?.................................................................................................................................74
2.9.5 How do I lock and unlock the screen?.....................................................................................................................74
2.10 Alarm ........................................................................................................................................................................74
2.10.1 How do I add or remove an alarm?........................................................................................................................74
2.10.2 Will the alarms go off when my phone is powered off? ........................................................................................76
2.11 Applications ..............................................................................................................................................................76
2.11.1 What application formats does my phone support? Is JAVA supported? ...............................................................76
2.11.2 How do I download third-party applications?........................................................................................................76
2.11.3 Can I change the default installation location for applications?.............................................................................76
2.11.4 How do I install, manage, and uninstall applications?...........................................................................................76
2.11.5 Why can't I install an application? .........................................................................................................................77
2.12 Third-party applications............................................................................................................................................77
2.12.1 Can I install applications to a microSD card?........................................................................................................77
2.12.2 Does my phone support online banking transitions? .............................................................................................77
2.13 Backup and restoration .............................................................................................................................................77
2.13.1 How do I back up and restore data?.......................................................................................................................77
2.13.2 Can I back up my contact groups?.........................................................................................................................78
2.13.3 What data can be backed up on my phone?...........................................................................................................79
2.14 Task Manager............................................................................................................................................................79
2.14.1 What can Task Manager do?..................................................................................................................................79
2.14.2 How do I access Task Manager?............................................................................................................................79
2.14.3 What does the Task Manager screen look like? .....................................................................................................80
2.14.4 How do I manage a specific application using Task Manager? .............................................................................80
2.14.5 What cloud services does my phone provide?.......................................................................................................80
2.14.6 How do I access Weather? .....................................................................................................................................80
2.15 What are the developer options?...............................................................................................................................82
2.16 Can I synchronize my phone's date and time with the network? ..............................................................................82
2.17 Can I use my phone as a USB flash drive?...............................................................................................................82
2.18 How do I free up the internal storage?......................................................................................................................83
2.19 How can I adjust the screen brightness?...................................................................................................................83
2.20 Does my phone have key backlight? ........................................................................................................................84
2.21 How do I turn on or turn off airplane mode? ............................................................................................................85
2.22 How do I restore my phone to its factory settings?...................................................................................................86
2.23 How do I enter and exit safe mode?..........................................................................................................................87
2.24 Does my phone support HiSuite? .............................................................................................................................87
2.25 Does my phone support HDMI?...............................................................................................................................87
2.26 Does my phone support TV-out? ..............................................................................................................................88
2.27 Does my phone support OTG? How do I use it? ......................................................................................................88
2.28 What can I tell from the status indicator? .................................................................................................................89
2.29 Can I use other power adapters than the provided one to charge my phone? ...........................................................89

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2.30 Why can's my phone display some games properly?................................................................................................90
2.31 What are the features of my phone?..........................................................................................................................90
3 Common questions about 4G LTE...........................................................................................91
3.1 What is the difference between TDD-LTE and FDD-LTE?........................................................................................91
3.2 I can't use my 4G phone to access 4G networks? .......................................................................................................91
3.3 How do I switch between 2G, 3G, and 4G networks?.................................................................................................91
3.4 Why is my phone's 4G signal weak (only one or two bars of signal)? .......................................................................91
4 Others ............................................................................................................................................92
4.1 How do I save battery power? ....................................................................................................................................92
4.2 How do I reduce my mobile data usage?....................................................................................................................92
4.3 What can I do if my phone is experiencing slowdown issues?...................................................................................92
4.4 Can I set my customized wallpaper not to stretch?.....................................................................................................93
4.5 How do I enter recovery mode and restore my phone to its factory settings? ............................................................93
4.6 Can I scan a QR code using my phone?......................................................................................................................93
4.7 Does my phone support 3D acceleration?...................................................................................................................93
4.8 How do I know whether my phone has been rooted? .................................................................................................93
4.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? 94
4.10 Can I use my phone for recording?...........................................................................................................................94
4.11 Does my phone come with protective film?..............................................................................................................94
4.12 Does my phone support mobile TV? ........................................................................................................................94
4.13 Can I edit Word, Excel, PPT, and PDF files on my phone?......................................................................................94
4.14 How is my phone's ROM allocated?.........................................................................................................................95
4.15 How do I check the available storage in the phone memory and microSD card?.....................................................95

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1 Basic features
1.1 Color schemes
Black, white, and pink
1.2 Selling points
Display: 5-inch FHD screen
Mode: 4G LTE (Some versions support dual-card dual-standby.)
Standby: 2500 mAh large battery
Camera: 8 MP 1.4 μm HD front camera; 13 MP BSI F2.0 HD rear camera
Sharing: Multi-screen
UI: EMUI 2.3
Table 1-1 Different versions of the P7
Standard version
Product
model
Internal
model
Description
P7-L10
Sophia-L10
Standard –UL overseas general version (European bands),
single card
P7-L09
Sophia-L09
Standard –CL+G China Telecom customized version, dual card
P7-L07
Sophia-L07
Standard –TL China Mobile SGLTE customized version, single
card
P7-L00
Sophia-L00
Standard –UL+G China Unicom customized version, dual card
P7-L05
Sophia-L05
Standard –TL China Mobile SGLTE channel version, single
card
P7-L12
Sophia-L12
Standard –UL Latin-America general version (Latin-American
bands), single card
P7-L11
Sophia-L11
Standard –Australia low-specification version

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Advanced version
Product
model
Internal
model
Description
P7-L01
Sophia-L01
Advanced –UL+G China Unicom version, dual card
P7-L08
Sophia-L08
Advanced –CL+G China Telecom version, dual card
P7-L06
Sophia-L06
Advanced –TDL (CSFB)+G China Mobile version, dual card
P7-L16
Sophia-L16
Advanced –UL general, overseas general, single card
Remarks
Among all the advanced models, only the China Telecom version does not
support NFC. Among all the low-specification models, only the overseas
versions support NFC.
1.3 Your phone at a glance
The default themes of phones in different colors are different.
From any screen, you can:
Touch to return to the previous screen or exit the application.
Touch to return to the home screen.
Touch to display the list of recently used applications.
If the hide navigation bar function is enabled, touch to hide the navigation bar and
flick up from the bottom of the screen to display it. You can enable or disable this
function under Settings.
Press the power button once to turn on or turn off the screen. Press and hold the power
button for 6 seconds or more to forcibly power off the phone or for 13 seconds or more
to restart the phone.
Press the volume up or down button to adjust the speaker volume. Press and hold the
power and volume down buttons simultaneously to take a screenshot and save it to
Gallery.

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Figure 1-1 Your phone at a glance
Do not block the area around the ambient light and proximity sensor. When you attach a protective film
to the screen, make sure it does not block the sensor. It is recommended that you use protective film that
preserves an opening for the sensor area.
1.4 Installation
Not all versions of the P7 support SIM and microSD cards. For details, see Table 1-2.

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Table 1-2 Support for SIM and microSD cards
P7-L07
P7-L05
SVLTE China
Mobile version
(The L07 is the
China Mobile
customized
version, while
the L05 is the
China Mobile
channel
version.)
P7-L10
UL
overseas
general
version
P7-L00
UL+G China
Unicom version
P7-L09
CL+G China
Telecom
version
Single
micro-SIM card
Support microSD
cards
The upper card
slot is for the
microSD card.
The lower card
slot is for the
micro-SIM card.
Single
micro-SIM
card
Support
microSD
cards
The upper
card slot is
for the
microSD
card.
The lower
card slot is
for the
micro-SIM
card.
Dual card dual
standby dual pass
(primary card:
micro-SIM card;
secondary card:
nano-SIM card)
Support microSD
cards
The upper card
slot supports both
nano-SIM and
microSD cards,
but they cannot be
inserted
simultaneously.
The lower card
slot is for the
micro-SIM card.
Dual card dual
standby dual
pass
(primary card:
micro-SIM
card;
secondary
card:
nano-SIM
card)
Does not
support
microSD
cards
The upper
card slot is for
the nano-SIM
card.
The lower
card slot is for
the micro-SIM
card.
Supported
networks in
China: China
Mobile 2G, 3G,
and 4G+China
Unicom 2G
Supported
networks in
China: China
Unicom 2G, 3G,
and 4G+China
Mobile 2G
Supported
networks in
China: China
Telecom 4G,
CDMA
EVDO, and
CDMA
1X+China
Mobile
2G+China
Unicom 2G

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1.5 Locking and unlocking the screen
1.5.1 Locking the screen
Method 1: Press the power button to manually lock the screen.
Method 2:After being idle for a specified period of time, your phone automatically locks
its screen.
To set the screen lock method, go to Settings. Under General, touch Screen lock > Screen
lock.
1.5.2 Unlocking the screen
If the screen is off, press the power button to turn it on. Slide your finger in any direction to
unlock the screen.
Figure 1-2 Unlocking the screen
On the lock screen, drag right to launch the camera, or drag left to add any lock screen widget.

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Figure 1-3 Dragging left or right
On the lock screen, drag left and touch +to add lock screen widgets.
1.6 Home screens
1.6.1 How do I add or delete a home screen?
On the home screen, pinch your fingers together to display the screen thumbnails.
Figure 1-4 Managing the home screens

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1.6.2 Home screen overview
All your applications and widgets are displayed on the home screen. By default, your phone
has four home screens. Flick left or right to switch between them. Touch an application or
widget to open it.
The home screen contains four parts from the top down.
Status bar
MeWigdet
Home screen position indicator
Dock
Shortcuts in this area do not change when you switch between the screens.
Home screen items include applications and widgets. To create a folder on the home screen,
drag an application onto another. A folder containing both applications is then created.

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Figure 1-5 Home screen overview
1.6.3 How do I manage the applications and widgets on the home
screen?
Touch and hold an application or widget to enter editing mode. Drag the application or widget
to to delete it or drag it to to share it.
2
1
3
1
4
1