Huawei G525-U00 Dimensions

HUAWEI G525-U00 Smartphone FAQs
HUAWEI G525-U00 Smartphone FAQs
Issue
01
Date
2013-6-14
Huawei Device Co., Ltd.

HUAWEI G525-U00 Smartphone FAQs
Contents
Issue 01 (2013-6-14)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd..
i
Contents
1 Basics ...............................................................................................................................................1
1.1 Your phone at a glance..................................................................................................................................................1
1.2 In what colors is the G525-U00 available?...................................................................................................................2
1.3 Installation ....................................................................................................................................................................2
1.3.1 How do I open the battery cover?..............................................................................................................................2
1.3.2 How do I install a USIM or SIM card, microSD card, and the battery? ....................................................................2
1.4 Home screen .................................................................................................................................................................4
1.4.1 How do I add or delete a home screen? .....................................................................................................................4
1.4.2 What's on my home screen?.......................................................................................................................................5
1.4.3 How do I manage the home screen items?.................................................................................................................6
1.5 People ...........................................................................................................................................................................7
1.5.1 How do I create a contact? How do I assign a photo to a contact?............................................................................7
1.5.2 How do I import contacts to and export contacts from a SIM card?..........................................................................8
1.5.3 Can I set a ringtone for a particular contact? Can I set a ringtone for a contact group? ............................................9
1.5.4 How many contacts can be saved to my phone?........................................................................................................9
1.5.5 How do I add a contact to a contact group?...............................................................................................................9
1.6 Messaging...................................................................................................................................................................10
1.6.1 How do I switch the input method when composing a text message?.....................................................................10
1.6.2 How do I delete or lock a message? How do I delete multiple messages simultaneously? .....................................10
1.6.3 How do I forward a message, send a message to multiple recipients, or save a message as a draft? ......................10
1.6.4 How do I set my phone to ring or vibrate when it receives new messages? ............................................................11
1.6.5 How many characters can be contained in a text message? How about a long text message? ................................ 11
1.6.6 How many text messages can be stored on my phone? ...........................................................................................11
1.6.7 How do I identify received and sent messages?....................................................................................................... 11
1.7 How do I send a multimedia message?.......................................................................................................................12
1.8 My phone failed to send or receive a multimedia message. Why? What can I do?....................................................13
1.9 Are there any restrictions on the size, format, or resolution of a file to be attached to a multimedia message?.........14
1.10 Music........................................................................................................................................................................14
1.10.1 How are my songs sorted?.....................................................................................................................................14
1.10.2 How do I create a playlist? ....................................................................................................................................14
1.10.3 How many playing modes does Music support? What are they?...........................................................................15
1.10.4 How do I play audio files in the background and exit Music?...............................................................................17
1.10.5 How do I view the lyrics of a song when the song is playing?..............................................................................17

HUAWEI G525-U00 Smartphone FAQs
Contents
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1.10.6 I set an audio file on my microSD card as my ringtone and I removed the microSD card. Does the phone still use
the file as my ringtone?.....................................................................................................................................................17
1.11 Camera......................................................................................................................................................................17
1.11.1 Can I take pictures or videos when no microSD card is available? .......................................................................17
1.11.2 I cannot open some pictures or video clips. Why?.................................................................................................17
1.11.3 Where are my photos and video clips saved? Can I change the path? ...................................................................18
1.11.4 How do I edit a photo or video? How do I add a frame to a photo? ......................................................................18
1.11.5 Can I disable the shutter sound? ............................................................................................................................18
1.12 Streaming media .......................................................................................................................................................19
1.12.1 Will the music or video playback stop when I receive a call? ...............................................................................19
1.12.2 My phone cannot play some streaming media. Why? ...........................................................................................19
1.12.3 What causes poor quality of online streaming media played on the phone?..........................................................19
1.12.4 Does playing online streaming media use the phone's internal storage? ...............................................................19
1.13 Bluetooth ..................................................................................................................................................................19
1.13.1 What files can be transmitted using Bluetooth?.....................................................................................................19
1.13.2 How do I send data through Bluetooth?.................................................................................................................19
1.13.3 My phone cannot be detected by other Bluetooth devices. What can I do?...........................................................20
1.13.4 How close do Bluetooth devices need to be to each other to pair and share content? ...........................................21
1.13.5 My phone fails to pair with other Bluetooth devices. Why?..................................................................................21
1.13.6 Can I connect my phone to a computer and access the Internet using Bluetooth? ................................................21
1.14 Email.........................................................................................................................................................................21
1.14.1 How do I add an email account?............................................................................................................................21
1.14.2 How do I remove an email account?......................................................................................................................23
1.14.3 How do I check my emails?...................................................................................................................................24
1.14.4 How do I send an email?........................................................................................................................................24
1.14.5 Can I view emails when I do not have Internet connection? .................................................................................25
1.15 How do I synchronize my contacts and calendar events?.........................................................................................25
1.16 What can I do if I fail to locate my phone using GPS?.............................................................................................26
1.17 Basic specifications ..................................................................................................................................................26
2 Common settings.........................................................................................................................27
2.1 How do I configure network settings?........................................................................................................................27
2.2 How do I enable or disable my phone's mobile data connection? ..............................................................................27
2.3 Wi-Fi...........................................................................................................................................................................28
2.3.1 How do I use my phone as a Wi-Fi hotspot and access the Internet? ......................................................................28
2.3.2 Does my phone support Wi-Fi? ...............................................................................................................................28
2.3.3 My phone is connected to a Wi-Fi network but I cannot open web pages sometimes. Why? .................................28
2.3.4 I have turned on my phone's Wi-Fi, but it cannot detect Wi-Fi signals from a wireless router like other devices.
What can I do?..................................................................................................................................................................29
2.3.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
..........................................................................................................................................................................................29
2.3.6 My phone is connected to a hotspot but cannot access the Internet. Why? .............................................................29
2.3.7 The Wi-Fi option is unavailable or my phone automatically turns off Wi-Fi after I turn it on. What can I do? ......30

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2.3.8 My phone's Wi-Fi connection constantly disconnects. What can I do? ...................................................................30
2.3.9 My phone is connected to both a Wi-Fi network and a 3G network. How do I know which network I am using for
data services?....................................................................................................................................................................30
2.4 How do I set a static IP address for my phone to connect to a Wi-Fi network?..........................................................30
2.5 Tone settings ...............................................................................................................................................................31
2.5.1 How do I set the ringtone and message tone? What is the difference between the notification tone and message
tone? .................................................................................................................................................................................31
2.5.2 How do I set my phone to vibrate when receiving a call or message?.....................................................................31
2.5.3 How do I set a custom audio file as the ringtone or message tone?.........................................................................32
2.6 Languages and input methods.....................................................................................................................................32
2.6.1 How do I change the system language?...................................................................................................................32
2.6.2 I installed a new text input method but cannot use it. Why?....................................................................................32
2.6.3 How do I turn on handwriting or stroke input mode? How do I set my phone not to vibrate when I'm writing text?
..........................................................................................................................................................................................32
2.7 Internet access.............................................................................................................................................................33
2.7.1 How do I clear my browser's cache and web history? .............................................................................................33
2.7.2 Does my browser support full-screen mode and bookmarks? If yes, how do I set them? .......................................34
2.7.3 Can I log in to my email account from a web page?................................................................................................34
2.7.4 Can I log in to my online banking account from my phone?...................................................................................34
2.7.5 How do I save an image from a web page? .............................................................................................................34
2.7.6 How do I set my browser's home page?...................................................................................................................34
2.7.7 How do I save a web page for offline reading? .......................................................................................................35
2.7.8 Can I use my phone to access the Internet during a call? ........................................................................................35
2.8 What network standards do my phone support? .........................................................................................................35
2.9 Screen lock .................................................................................................................................................................35
2.9.1 How do I enable a screen lock that must be unlocked using a PIN?........................................................................35
2.9.2 How do I enable a screen lock that must be unlocked using a pattern?...................................................................35
2.9.3 I forget the screen unlock pattern. What can I do?...................................................................................................35
2.9.4 How do I lock and unlock the screen?.....................................................................................................................35
2.10 How do I add or remove an alarm?...........................................................................................................................36
2.11 How do I set my phone's default storage location?...................................................................................................36
3 Applications .................................................................................................................................37
3.1 What third-party applications does my phone support?..............................................................................................37
3.2 How do I obtain third-party applications? ..................................................................................................................37
3.3 When I install a third-party application, "Install blocked" is displayed. What can I do?............................................37
3.4 How do I install, manage, and uninstall applications?................................................................................................37
3.4.1 How do I install applications?..................................................................................................................................37
3.4.2 How do I manage applications?...............................................................................................................................38
3.4.3 How do I uninstall applications?..............................................................................................................................38
3.4.4 I cannot install an application. Why? What can I do?..............................................................................................39
3.5 Third-party applications..............................................................................................................................................39
3.5.1 Common errors and possible reasons ......................................................................................................................39

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3.5.2 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up
my phone's RAM? ............................................................................................................................................................40
3.6 Backup and recovery ..................................................................................................................................................40
3.6.1 How do I use the Backup application to back up data? ...........................................................................................40
3.6.2 How do I back up contacts to a microSD card?.......................................................................................................40
3.6.3 How do I restore contacts from a microSD card?....................................................................................................40
3.6.4 Can I back up my contact groups?...........................................................................................................................40
3.7 How do I back up my applications? Can I copy or move the backup applications to another phone? .......................41
3.8 Does my phone support cloud backup? ......................................................................................................................41
3.9 What data can be backed up on my phone? ................................................................................................................41
3.10 Me Widget ................................................................................................................................................................41
3.10.1 How do I use the Weather Clock?..........................................................................................................................41
3.10.2 How do I change the album displayed in Me Widget? ..........................................................................................42
4 Hardware ......................................................................................................................................43
4.1 How do I use the front camera?..................................................................................................................................43
4.2 What line order does the provided headset use? Does it support wire control?..........................................................43
4.3 Does my phone support HDMI, TV-OUT, and OTG?................................................................................................43
4.4 Is the SIM card associated with my phone? Does my phone support hot swapping of a SIM card?..........................43
4.5 What does the status indicator tell?.............................................................................................................................44
4.6 Developer option ........................................................................................................................................................44
4.7 Can I synchronize my phone's date and time with the network? ................................................................................44
4.8 Can I use other power adapters than the included one to charge my phone?..............................................................44
4.9 Does my phone support data roaming? If so, how do I enable it? ..............................................................................45
5 Special features............................................................................................................................46
5.1 What are the special features of my phone? ...............................................................................................................46
6 Others ............................................................................................................................................47
6.1 Does my phone support hot swapping of a microSD card? ........................................................................................47
6.2 How do I view content in the microSD card?.............................................................................................................47
6.3 What can I do during a call? .......................................................................................................................................47
6.4 How do I view the available storage space in my internal storage and microSD card?..............................................48
6.5 How do I check my phone's available RAM?.............................................................................................................48
6.6 How do I use my phone as a USB storage device?.....................................................................................................48
6.7 How do I cut or copy files or folders from the phone's internal storage to a microSD card? .....................................48
6.8 How do I save battery power? ....................................................................................................................................48
6.9 How do I save data traffic?.........................................................................................................................................49
6.10 My phone runs slowly. What can I do?.....................................................................................................................49
6.11 How do I uninstall an application? ...........................................................................................................................49
6.12 My customized wallpaper automatically stretches. Why?........................................................................................50
6.13 How do I enter recovery mode and restore my phone to its factory settings? ..........................................................50
6.14 How do I increase my phone's internal storage space?.............................................................................................50
6.15 How do I disable touch sounds? ...............................................................................................................................50

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6.16 How do I adjust the screen brightness?.....................................................................................................................50
6.17 Does my phone support the key backlight power saver?..........................................................................................51
6.18 How do I enable or disable airplane mode?..............................................................................................................51
6.19 How do I restore my phone to its factory settings?...................................................................................................51
6.20 HiSuite......................................................................................................................................................................51
6.21 What is my phone's CPU frequency?........................................................................................................................51
6.22 Does my phone come with an FM radio? How do I use it?......................................................................................51
6.23 Are my phone's antennas embedded? .......................................................................................................................51
6.24 Can I download themes to my phone? Does my phone support live wallpapers? ....................................................51
6.25 Does my phone support video calls or video chats? .................................................................................................52
6.26 How do I enter and exit safe mode?..........................................................................................................................52
6.27 Does my phone support Adobe Flash Player? ..........................................................................................................52
6.28 Can I calibrate the screen?........................................................................................................................................52
6.29 How do I share my phone's data connection with a computer via USB?..................................................................52
6.30 How do I take a screenshot? .....................................................................................................................................53
6.31 Does my phone support Face Unlock? .....................................................................................................................53
6.32 Can I scan a 2-dimensional barcode with my phone?...............................................................................................53
6.33 Does my phone support 3D acceleration?.................................................................................................................53
6.34 Are there any difference between the same model sold by channel sellers and online stores?.................................53
6.35 If I remove the battery, do the date and time on my phone be synchronized after I re-install the battery? Will
configuring my phone to automatically set the date and time generate data traffic?........................................................53
6.36 Can I connect my phone to a charger or use it as a USB storage device without installing the battery?..................54
6.36.1 Why doesn't my phone display the home locations of some phone numbers? ......................................................54
6.36.2 Does my phone support cloud services?................................................................................................................54
7 Additional questions..................................................................................................................55
7.1 Can I record ongoing calls? ........................................................................................................................................55
7.2 Will the alarms go off when my phone is powered off? .............................................................................................55
7.3 Can I use my phone for recording?.............................................................................................................................55
7.4 Does my phone come with a protective film?.............................................................................................................55
7.5 Does my phone support mobile TV? ..........................................................................................................................55
7.6 Can I edit Word, Excel, PPT, and PDF files?..............................................................................................................55
7.7 Where are my multimedia messages' attachments saved? ..........................................................................................56
7.8 How are the phone ROM and RAM allocated? ..........................................................................................................56

HUAWEI G525-U00 Smartphone FAQs
1 Basics
Issue 01 (2013-6-14)
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Copyright © Huawei Technologies Co., Ltd..
1
1 Basics
1.1 Your phone at a glance
Press and hold to power on your phone.
When your phone is powered on, press and hold to display an option
menu.
When your phone is powered on, press to turn off the screen.
Touch to return to the previous screen or exit the current application.
Touch to hide the onscreen keyboard.
Touch to return to the home screen.

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Touch and hold then swipe up to open Google Search.
Touch to display an option menu where available.
Touch and hold to display the list of recently used applications.
1.2 In what colors is the G525-U00 available?
The G525-U00 is available in black, blue, and white.
1.3 Installation
1.3.1 How do I open the battery cover?
Use your left hand to hold the phone at one end, and use your right index finger to open a gap
between the back cover and phone in the groove at the opposite end.
1.3.2 How do I install a USIM or SIM card, microSD card, and the
battery?
To install a USIM or SIM card:

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To install a microSD card:
To install the battery:
Step 1 Align the battery's metal contacts with those at the bottom of the battery compartment (refer
to position a in the following figure).
Step 2 Press the other end of the battery (position b in the following figure) to secure it within the
battery compartment.

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----End
1.4 Home screen
1.4.1 How do I add or delete a home screen?
Step 1 On the home screen, pinch two fingers together to display the home screen thumbnails.
Step 2 Touch the plus sign (+) to add a home screen and touch the cross sign (x) in the upper left
corner of a home screen to delete it. Only blank home screens can be deleted.

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NOTE
The G525-U00 does not support 3D home screen.
----End
1.4.2 What's on my home screen?
The status bar is on the top, and you can drag it down to open the notification panel.
The dock at the bottom contains four applications that do not change as you swipe
between home screens.
The center section of the home screen displays all applications and widgets. You can
swipe left or right to switch between home screens.

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1.4.3 How do I manage the home screen items?
To delete or move an application or widget, touch and hold it. Then drag the application
or widget to the trash can icon to delete it or to a new position.
To manage folders:
−On the home screen, drag an application onto another to create a folder containing
both of them.
−To remove an application from a folder, drag the application out.
−To remove a folder, drag all applications out of it.
To add a widget to the home screen, on the home screen, touch or touch and hold
a blank area, and touch Widgets. Then choose a widget from the widget list at the
bottom of the screen and drag it to a home screen thumbnail.

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1.5 People
1.5.1 How do I create a contact? How do I assign a photo to a
contact?
Creating a contact
Touch , choose where you want to save the contact, enter the contact details, and
touch DONE.
Assigning a photo to a contact
NOTE
You can only assign photos to contacts saved in the phone memory.

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Go to People and touch a contact to display the contact details. Touch the contact photo
area then Take photo or Choose photo from Gallery. Then choose a photo and
touch DONE.
On the contact details screen, touch to edit the contact, and touch the contact photo
area then Take photo or Choose photo from Gallery. Then choose a photo and
touch DONE.
1.5.2 How do I import contacts to and export contacts from a SIM
card?
To import contacts from a SIM card to your phone memory: Touch People > >
Manage contacts > Copy from SIM 1 or Copy from SIM 2. Select contacts you want,
and touch COPY > Phone.
To export contacts to a SIM card from your phone memory: Touch People > >
Manage contacts > Copy contacts > Phone. Select contacts you want, and touch
COPY > SIM 1/SIM 2.

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1.5.3 Can I set a ringtone for a particular contact? Can I set a
ringtone for a contact group?
To set a ringtone for a particular contact, open the contact details, and touch to
edit the contact. Then touch Add another field > Ringtone.
You cannot set a ringtone for a contact group.
1.5.4 How many contacts can be saved to my phone?
It depends on your phone's available space and your SIM card's storage capacity. There are no
specific limits.
1.5.5 How do I add a contact to a contact group?
Only contacts saved in your phone memory can be added to a contact group. Choose either of
the following ways:
On the editing screen of a contact, touch Group name to choose a contact group or
touch Create new group to create a new one for the contact.
Go to People and touch the tab. Touch a group then > Edit. On the
contact group editing screen, touch to add members.

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1.6 Messaging
1.6.1 How do I switch the input method when composing a text
message?
The default input method is Huawei input method. To switch to a different one, open the
notification panel, touch , and choose an input method.
1.6.2 How do I delete or lock a message? How do I delete multiple
messages simultaneously?
To delete or lock a message, touch and hold the message. From the displayed option
menu, touch Delete or Lock. Locked messages will be not deleted when you delete the
thread.
To delete all messages, on the Messaging screen, touch > Delete all
threads > Delete.
To delete multiple messages, on the Messaging screen, touch and hold a thread until the
trash can icon appears. Select the unwanted threads, touch the trash can icon, and
touch Delete.
1.6.3 How do I forward a message, send a message to multiple
recipients, or save a message as a draft?
To forward a message, in a message thread, touch and hold the message. From the
displayed option menu, choose Forward.
To send a message to multiple recipients, create a message, and touch to add
recipients.
To save a message as a draft, create a message, enter the recipient, compose the message,
and touch the Return key. The message is then saved as a draft.
NOTE
To save a message as a draft, make sure the recipient and message content are not left blank.

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1.6.4 How do I set my phone to ring or vibrate when it receives
new messages?
Step 1 In the message list, touch > Settings.
Step 2 In the NOTIFICATIONS area, touch Choose ringtone. From the displayed ringtone list,
choose a ringtone.
Step 3 To set your phone to vibrate when it receives new messages, go to the settings menu and
touch Vibrate.
----End
1.6.5 How many characters can be contained in a text message?
How about a long text message?
A text message can contain a maximum of 160 English characters or 70 Chinese characters.A
long text message can contain up to 7 pages. If a message is longer than 10 pages, the
message will be converted into a multimedia message.
1.6.6 How many text messages can be stored on my phone?
The number of messages that can be stored on your phone is dependent on your phone's
storage capacity.
To check your phone's storage capacity, touch Settings > All > Storage.
1.6.7 How do I identify received and sent messages?
Received and sent messages are identified by their positions, background colors and status:
Sent messages and a contact photo are displayed on the right with the sending time and
read receipt.
Received messages and a contact photo are displayed on the left with the receiving time.

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1.7 How do I send a multimedia message?
Before you send a multimedia message, turn on your phone's mobile data.
Step 1 On the home screen, touch .
Step 2 In the list of message threads, touch .
Step 3 Touch > Add subject to enter the message subject.
Step 4 Touch the recipient text box and enter the contact name or phone number.
NOTE
Touch to select more contacts and send the message to them simultaneously.
Step 5 Write your message.
Step 6 Touch , select the attachment type, and attach a file.
NOTE
To attach more than one files to the message, touch Slideshow.
Step 7 When you are done, touch or .
NOTE
Your phone can send a multimedia message up to 300 KB. A file larger than that cannot be sent using
the Multimedia Messaging Service (MMS).

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----End
1.8 My phone failed to send or receive a multimedia
message. Why? What can I do?
Possible reasons and solutions are:
Multimedia messages cannot be sent or received if data service is disabled. Before you
send or download a multimedia message, touch Settings > All > Mobile
networks > Data enabled to enable your data service.
If the problem persists, check whether your phone has sufficient storage available.
Go to Settings. In the DEVICE area, touch Storage to view the storage details. If your
phone does not have sufficient storage, delete unwanted files to free up some space.

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1.9 Are there any restrictions on the size, format, or
resolution of a file to be attached to a multimedia
message?
If an audio or video file exceeds the size limit (generally 300 KB), it cannot be attached to a
message.
If a picture is too large, it will be automatically compressed before being attached to the
message.As a result, the resolution of the picture attached to the message decreases.
1.10 Music
1.10.1 How are my songs sorted?
Albums: Lists songs by album.
Artists: Lists songs by artist.
Songs: Lists all songs by name.
Playlists: Contains the playlists you have created.
1.10.2 How do I create a playlist?
Step 1 Open Play Music, touch and hold the audio file you want to add to a playlist.
Step 2 From the displayed option menu, choose Add to playlist > New playlist. Name the playlist
and touch OK