Huawei EchoLife HG552a User manual

EchoLife HG552a Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.

EchoLife HG552a Home Gateway
V100R001
User Guide
Issue 02
Date 2009-05-26
Part Number 202150
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.

Huawei Technologies Co., Ltd. provides customers with comprehensive technical
support and service. For any assistance, please contact our local office or company
headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [email protected]
Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by
any means without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of
Huawei Technologies Co., Ltd and possible licensors. Customers shall not in
any manner reproduce, distribute, modify, decompile, disassemble, decrypt,
extract, reverse engineer, lease, assign, or sublicense the said software, unless
such restrictions are prohibited by applicable laws or such actions are approved
by respective copyright holders under licenses.
Trademarks and Permissions
, , and are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the
property of their respective owners.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.

Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Notice
Some features of the product and its accessories described herein rely on the
software installed, capacities and settings of local network, and may not be
activated or may be limited by local network operators or network service
providers, thus the descriptions herein may not exactly match the product or its
accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any
information or specifications contained in this manual without prior notice or
obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR
LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR
ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations
and will obtain all necessary governmental permits and licenses in order to
export, re-export or import the product mentioned in this manual including the
software and technical data therein.

Federal Communications Commission (FCC)
Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on. The user is encouraged to try
to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment. (Example- use only shielded interface
cables when connecting to computer or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital Device, pursuant to Part 15 of the FCC rules.
Safety Precaution
The antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20cm from all persons.
Channel
This equipment marketed in USA is restricted by firmware to only operate on
2412~2462MHz channel 01~11.

EchoLife HG552a Home Gateway
User Guide Contents
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
i
Contents
1 Safety Precautions ................................................................................................ 1-1
2 Product Overview ................................................................................................. 2-1
2.1 Product Features.......................................................................................................... 2-1
2.2 Network Application ................................................................................................... 2-2
2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3
2.3.1 Indicators......................................................................................................... 2-3
2.3.2 Interfaces and Buttons..................................................................................... 2-2
2.4 System Requirements.................................................................................................. 2-3
3 Product Installation.............................................................................................. 3-1
3.1 Selecting the Installation Position ............................................................................... 3-1
3.2 Connecting the Cables................................................................................................. 3-1
4 Configuring the HG552a ..................................................................................... 4-1
4.1 Accessing the Web Configuration Page ...................................................................... 4-1
4.2 Changing the Administrator Password ........................................................................ 4-1
5 Data Services ......................................................................................................... 5-2
5.1 Introduction................................................................................................................. 5-2
5.2 Configuring the PPPoE Mode ..................................................................................... 5-2
5.2.1 Getting Started ................................................................................................ 5-2
5.2.2 Configuring the PPPoE Mode for the WAN Interface .................................... 5-3
5.2.3 Configuring the Work Parameters of the LAN Interface ................................ 5-3
5.3 Configuring the Bridge Mode ..................................................................................... 5-4
5.3.1 Getting Started ................................................................................................ 5-4
5.3.2 Configuring the Bridge Mode for the WAN Interface .................................... 5-4
5.3.3 Creating a PPP Dialup Connection on the PC ................................................. 5-5
6 Voice Services........................................................................................................ 6-1
6.1 Introduction................................................................................................................. 6-1
6.2 Voice Service Configuration ....................................................................................... 6-1
6.2.1 Networking ..................................................................................................... 6-1
6.2.2 Getting Started ................................................................................................ 6-2
6.2.3 Configuration Procedure ................................................................................. 6-3

Contents
EchoLife HG552a Home Gateway
User Guide
ii Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
7 Wireless Services .................................................................................................. 7-1
7.1 Introduction................................................................................................................. 7-1
7.2 Wireless Service Configuration................................................................................... 7-1
7.3 Configuring the MSSID Service ................................................................................. 7-1
7.3.1 Function .......................................................................................................... 7-1
7.3.2 Configuration Steps......................................................................................... 7-2
7.3.3 Connecting the PC with the HG552a Through the Wireless Network ............ 7-2
8 FAQs........................................................................................................................ 8-1
8.1 How can I configure a computer to use a static IP address?........................................ 8-1
8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2
8.3 What can I do if the terminal cannot access the Internet through a wireless network
adapter? ............................................................................................................................. 8-3
8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless
network adapter or if the WLAN connection is unsteady?................................................ 8-4
8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot
access the WLAN?............................................................................................................ 8-5
8.6 Is there any restriction on the number of the computers that access a WLAN through
wireless network adapters?................................................................................................ 8-5
8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5
8.8 What can I do if Web pages often cannot be displayed during Web page browsing and
can be displayed after the terminal is restarted?................................................................ 8-6
8.9 What can I do if noises exist during telephone calls?.................................................. 8-6
8.10 After a broadband terminal is installed, does Internet access degrade call quality or do
telephone calls lower the Internet access rate? .................................................................. 8-6

EchoLife HG552a Home Gateway
User Guide Figures
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
iii
Figures
Figure 2-1 Network application of the HG552a ............................................................... 2-2
Figure 2-2 Indicators ........................................................................................................ 2-3
Figure 2-3 Interfaces and buttons ..................................................................................... 2-2
Figure 3-1 Connecting the HG552a.................................................................................. 3-2
Figure 6-1 Network model of voice services.................................................................... 6-2
Tables
Table 2-1 Description of the elements for the network application diagram ..................... 2-3
Table 2-2 Meanings of the indicators ................................................................................ 2-3
Table 2-3 Functions of the interfaces and buttons ............................................................. 2-2
Table 5-1 Work mode of the WAN interface ..................................................................... 5-2
Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2
Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4
Table 6-1 Description of the equipment in voice service networking................................ 6-2
Table 6-2 Configuration information to be collected before configuring voice services... 6-2
Table 7-1 Configuration information to be collected before configuring wireless service 7-1

EchoLife HG552a Home Gateway
User Guide Safety Precautions
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1-1
1 Safety Precautions
For safety purposes, carefully read through these safety precautions and observe them
Basic re
zWhile using the device, observe all applicable laws, directives and regulations, and
ther people.
Enviro
Do not expose the device to direct
e of 10 cm
zr
microwave oven, refrigerator, or mobile phone.
Operat
during operation.
quirements
zKeep the device dry during storage, transportation, and operation of the device.
zPrevent collision of the device with other objects during storage, transportation, and
operation of the device.
zDo not attempt to dismantle the device. In case of any fault, contact the authorized
maintenance center for assistance or repair.
zWithout prior written consent, no organization or individual is permitted to make any
change to the structure, safety, and performance design of the device.
respect the legal rights of o
nmental Requirements
zPlace the device in a well-ventilated place.
sunlight.
d stain.
zKeep the device clean, free of dust an
zDo not place the device near a water source or in a damp area.
zPlace the device on a stable surface.
zDo not place any object on the top of the device. Reserve a minimum spac
at the four sides and on the top of the device for heat dissipation.
zDo not place the device on or near inflammable materials such as foam.
zKeep the device away from heat source or fire, such as a radiator or a candle.
Keep the device away from any household appliances with strong magnetic field o
electric field, such as
ion Requirements
zDo not allow children to play with the device or accessories. Swallowing the
accessories may be fatal.
zUse the accessories such as the power adaptor provided or authorized only by the
manufacturer.

Safety Precautions
EchoLife HG552a Home Gateway
User Guide
1-2 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
upply immediately and unplug all the cables connected to the device,
zly of the device must meet the requirements of the input voltage of
able, make sure that your hands are dry.
ged,
z
zlean and dry, to prevent electric shock or other dangers.
ted to the device, such as the power cable, telephone cable, to avoid
z
onnect the power supply, and unplug the power supply and other
z
zDo not scratch or abrade the shell of the device. The shed painting may lead to skin
ons of the device. If the shed painting material drops into the host,
Cleanin
zconnect the power supply, and unplug
all the cables connected to the device, such as the power cable, and telephone cable.
y cleaning solution or cleanser spray. Use a
Wirele
za
zreless
zic assistant medical-treatment device needs to confirm
ze device to the operation theater, Intensive Care Unit (ICU) or the
nna
zMake sure that the device does not get wet. If water gets into the device, disconnect
the power s
such as the power cable, and then contact the authorized maintenance center.
The power supp
the device.
zBefore plugging or unplugging any cable, shut down the device and disconnect the
power supply.
zWhile plugging or unplugging any c
zDo not step on, pull, or stretch any cable. Otherwise, the cable may get dama
leading to malfunction of the device.
Do not use old or damaged cables.
Keep the power plug c
zDuring lightning, disconnect the device from the power supply, and unplug all the
cables connec
lightning strike.
If the device is not used for a long time, disconnect the power supply and unplug the
power plug.
zIf smoke, sound, or smell is emitted from the device, stop using the device
immediately, disc
cables. Contact the authorized maintenance center for repair.
Make sure that no object (such as metal shavings) enters the device through the heat
dissipation vent.
allergy or malfuncti
a short circuit may occur.
g Requirements
Before cleaning the device, stop using it, dis
zDo not clean the device cover with an
piece of soft cloth to clean the device cover.
ss Product Usage Requirements
Keep the device away from magnetic storage devices (e.g., a magnetic card or
floppy disk), to prevent loss of the stored information.
Stop using the device or disconnect the power supply in situations where wi
device is prohibited or using of a wireless device leads to interference or danger.
The user who uses an electron
with the service center regarding the effects of the radio wave on this device.
Do not take th
Coronary Care Unit (CCU).
zWhen using the device maintain distance of 3 cm between your body and the ante
of the device.

EchoLife HG552a Home Gateway
User Guide Safety Precautions
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1-3
try to bend your wireless device.
Enviro
e the abandoned device in a garbage can. You need to dispose it according
th
aban
zDo not drop, throw or
zDo not place the wireless device and its accessories in high temperature areas.
nmental Protection
D s
to
o not dispo
e local regulations on disposing of device packing materials, exhausted battery and
doned device, and support the recycling activity.
The shell of the device may be hot after the device is running for a long time. This is normal
and you do not have to worry about it.

EchoLife HG552a Home Gateway
User Guide Product Overview
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2-1
2 Product Overview
2.1 Pr
and small office and home office (SOHO) users. This section describes the features of
Flexible R
dialer
Protocol (DHCP) server
ulti-user access
Abund
ity (WiFi),
ility through the USB host interface
Outsta
ice
Standar
standard of the Digital
zoperation
and service
provisioning processes to conveniently distribute customized services
oduct Features
The EchoLife HG552a (hereinafter referred to as the HG552a) is a high-performance
Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users
the HG552a.
outing
zProviding an embedded Point to Point Proto
zSupporting the Dynamic Host Configuration
col over Ethernet (PPPoE)
zSupporting simultaneous m
ant Service Interfaces
zProviding four high-speed Ethernet interfaces
zSupporting the routing mode and the bridge mode
zProviding the voice function through the Plain Old Telephone Service (POTS)
interface
idel
zSupporting the multi-service set identifier (MSSID) of Wireless F
which enables users to use wireless networks conveniently and securely
zProviding mobile storage capab
nding Voice Functions
Providing VoIP service and T.38 facsimile serv
d TR-069 Management Capability
zProviding complete compatibility with the TR-069
Subscriber Line (DSL) Forum
zProviding complete remote management and diagnosis
Providing a zero-configuration solution, which significantly lowers the
and maintenance costs and can be combined with the automatic upgrade

Product Overview
EchoLife HG552a Home Gateway
User Guide
2-2 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
ADSL/
ns
z13 Issue 2, ITU-T G.992.1
Wide A
cols, such as LLC and VC-MUX (RFC1483/2684)
zSupporting routing and bridging in conformance with RFC 2684
2.2 N
Figure 2-1
ADSL2+ Interface
zProviding embedded ADSL/ADSL2+ broadband network functio
zSupporting the ITU-T G.994.1 (G.hs) handshake protocol
Providing compatibility with Annex A ANSI T1.4
(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)
rea Network (WAN) Protocol
zSupporting multiple AAL5 proto
zSupporting PPPoE (RFC2516)
etwork Application
shows the network application of the HG552a.
Figure 2-1 Network application of the HG552a

EchoLife HG552a Home Gateway
User Guide Product Overview
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2-3
: indicates an actual network connection.
: indicates a logical management channel.
:
Tdescribes the elements sh 1.
Table 2-1 Description of the elemen on diagram
indicates a wireless connection.
able 2-1 own in Figure 2-
ts for the network applicati
Name Full Spelling
NGN Next Generation Network
Internet -
IPTV Internet Protocol Television
BRAS erverBroadband Remote Access S
DSLAM ss MultiplexerDigital Subscriber Line Acce
OSS Operations Support System
ACS Auto-Configuration Server
STB Set-Top Box
Notebook Computer -
2.3 Indicators, Interfaces and Buttons
2.3.1 Indicator
Figure 2-2.
s
The indicators of the HG552a are located on the front panel, as shown in
Figure 2-2 Indicators
Table 2-2 describes the meanings of the indicators.
Table 2-2 Meanings of the indicators

EchoLife HG552a Home Gateway
User Guide Product Overview
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2-1
Indicator Status Meaning
On The HG552a is powered on.POWER
Off The HG552a is powered off.
On The WLAN connection is normal but no data is
being transmitted.
Blinking The WLAN connection is normal and data is
being transmitted.
WIFI
Off The HG552a is powered off, the wireless
function is disabled, or the WLAN module is
faulty.
On The ADSL connection is established and
activated.
Blinking slowly
at 2 Hz
The ADSL connection is being activated.
Blinking quickly
at 4 Hz
The software of the HG552a is being upgraded.
ADSL
Off The HG552a is powered off or faulty.
On At least one Ethernet interface is connected
normally but no data is being transmitted.
Blinking Data is being transmitted over the LAN.
LAN
Off The HG552a is powered off or the network
cable is not connected properly.
On The HG552a is successfully registered with the
SIP server.
VOIP
Off The HG552a is powered off or fails to be
registered with the SIP server.
On The WAN connection is successfully
established but no data is being transmitted.
Blinking The WAN connection is successfully
established (the HG552a has obtained an IP
address through IPoE and PPPoE) and data is
being transmitted.
INTERNET
Off The HG552a is powered off or the WAN
connection is not yet established.
NOTE
WLAN = Wireless Local Area Network
SIP = Session Initiation Protocol
IPoE = IP over Ethernet

Product Overview
EchoLife HG552a Home Gateway
User Guide
2-2 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2.3.2 Interfaces and Buttons
The interfaces and buttons of the HG552a are located on the rear panel and side panel, as
shown in Figure 2-3.
Figure 2-3 Interfaces and buttons
zThe rear panel of the HG552a is shown on the left side of Figure 2-3. The following
interfaces are located on the rear panel: ADSL, PHONE1, PHONE2,
LAN1–LAN4, and POWER.
zThe side panel of the HG552a is shown on the right side of Figure 2-3: the USB
interface, the RESET button and the WLAN/WPS button.
zThe rear panel view and side panel view are for reference only. The actual
appearance may differ.
The HG552a can function as a print server when connected to a printer through the USB
interface on the side panel. It also supports multiple USB devices, such as the USB hard disk
and USB card reader. Moreover, it also supports accessing USB storage device by FTP.
Table 2-3 lists the functions of the interfaces and buttons.
Table 2-3 Functions of the interfaces and buttons
Interface or
Button
Function
ADSL Connects a splitter.

EchoLife HG552a Home Gateway
User Guide Product Overview
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2-3
Interface or
Button
Function
PHONE1,
PHONE2
Connects a VoIP phone.
LAN1–LAN4 Connect PCs, switches, or other equipment.
POWER Connects a power adapter.
USB Connects a USB storage device, such as a USB disk.
RESET Restarts the equipment if this button is pressed and held for three
to six seconds, restores the factory settings of the equipment if
held for more than six seconds.
NOTE
After you restore the default settings, the customized data will be lost.
Therefore, press the RESET button with caution.
WLAN/WPS It is used to enable the WLAN function if this button is pressed
and held for one to six seconds, enable the WPS function if held
for more than six seconds.
2.4 System Requirements
Make sure that the following requirements are met before using the HG552a.
Operating System Requirements
The operating system (OS) requirements are as follows:
zWindows 98
zWindows Me
zMicrosoft NT4
zWindows 2000
zWindows XP
zWindows Vista
PC Hardware Configuration
The requirements for the hardware configuration of the device are as follows:
zMemory: greater than 64 MB
zRemaining space of disk C: greater than 128 MB
zCD-ROM drive
Web Browser
Internet Explorer (IE) 6.0 or later versions, including FireFox2.0

EchoLife HG552a Home Gateway
User Guide Product Installation
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
3-1
3 Product Installation
3.1 Se
n
z
rks. Therefore, it is recommended that the
zEnsure that the HG552a and the PC are placed away from electrical appliances
generating a strong magnetic or electric field, such as microwave ovens.
3.2 Connecting the Cables
lecting the Installation Position
Place the HG552a in a ventilated and shaded area according to the instructions given i
"Safety Precautions."
If you need to use the WLAN function of the HG552a, pay attention to the following
requirements when selecting the installation position of the HG552a:
Obstacles, such as cement walls and wooden plate walls, would affect the radio
signal propagation effect of wireless netwo
HG552a be installed in an open space so that no obstacles exist between the PC and
the HG552a to block signal propagation.
Before connecting the cables, power off all equipment connected to it including the
HG552a, the PC, and the switch.
Connect the other equipment, such as the PC and the telephone, to the HG552a
according to Figure 3-1.

Product Installation
EchoLife HG552a Home Gateway
User Guide
3-2 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Figure 3-1 Connecting the HG552a
1 Phone interface 2 Splitter 3 Phone set
4 PC 5 Set-top box 6 Power adapter

EchoLife HG552a Home Gateway
User Guide Configuring the HG552a
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
4-1
4 Configuring the HG552a
4.1 Ac
through which
the HG552a.
Step 2 ss bar of the Internet Explorer, and then press
Enter the administrator name (admin by default) and password (admin by default) in the
Login dialog box, and then click OK.
4.2 Ch
rd easy to remember, you can change the
gging in to the Web-based configuration utility.
ew password. Then enter the new password again in
Step 4
change the password successfully, next time log in to the Web-based
tility, enter the new password, and then click OK.
cessing the Web Configuration Page
guration pages,The HG552a provides simple and easy-to-use Web confi
you can check and configure the working parameters of
To log in to the Web configuration page, do as follows:
Step 1 Start the Internet Explorer on the PC.
Enter http://192.168.1.1 in the addre
Enter.
The Login dialog box is displayed.
anging the Administrator Password
For safety reasons or to make the passwo
administrator password for login after lo
To change the password, do as follows:
Step 1 Log in to the Web-based configuration utility.
Step 2 Choose Maintenance > Account in the navigation tree to display the account page.
Step 3 Enter the current password and the n
the Confirm Password text box for confirmation.
Click Submit to save the settings.
After you
configuration u
If you forget the user name or password that has been changed, you can restore the default
settings of the HG552a by pressing and holding the RESET button for over six seconds. Then,
the user name and password that are used for logging in to the Web-based configuration utility
are restored to default values. After you restore the default settings, however, your customized
data is lost. Therefore, use this function with caution.