Huawei EchoLife EG8240H5 User manual

EchoLife EG8240H5
Quick Start for QR code
Issue 04
Date 2020-09-22
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2020. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specied in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every eort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: https://www.huawei.com
Email: [email protected]
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Contents
1 Placing the Device................................................................................................................... 1
2 Connecting Cables................................................................................................................... 3
3 Indicator Description.............................................................................................................. 5
4 Technical Specications......................................................................................................... 7
5 FAQs............................................................................................................................................ 8
EchoLife EG8240H5
Quick Start for QR code Contents
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1 Placing the Device
NO TE
● Do not install the ONT outdoors or in an outdoor cabinet.
● The ONT can be mounted onto a wall or placed on a desk. Do not install the ONT in
other modes, such as ceiling.
● Keep 10 cm clearance on all sides to ensure adequate ventilation.
● It is recommended that the computer and ONT be put far away from electric appliances
that generate strong magnetic or electric elds, such as microwave ovens.
Mounting an ONT on the desk
The gure below shows an ONT that is horizontally placed on a desk.
NO TE
The appearance shown in this document may be dierent from the actual appearance of
the product. The actual product prevails.
Mounting an ONT onto the wall
1. Mark two positions with the same spacing as that between the two mounting
holes of the ONT using a marker on a wall.
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2. Select a proper drill bit according to the outer diameter of the screws. Use a
hammer drill to drill the marked positions on the wall. Then clean the holes
and install two expansion bolts.
3. Use a screwdriver to fasten the screws into the expansion bolts, reserving 5
mm ends out of the wall, and mount the ONT onto the screws.
NO TE
It is recommended that the screw be about 4 mm in diameter and longer than 20 mm.
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2 Connecting Cables
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NO TE
● The ber connector connected to the optical port on the wall varies depending on
actual conditions.
● To ensure normal use of bers, make sure that the ber bending radius is larger than 30
mm.
No. Item Description
1On/O Powers the ONT on or o.
2 Power Connects to a power adapter.
3 TEL1-TEL2 Connects to the ports on a telephone or fax machine.
4 LAN1-LAN4 Connects to PCs or IP set-top boxes (STBs).
5 Optical port The optical port is equipped with a rubber plug and
connected to a ber for upstream transmission.
The type of the optical connector connected to the
optical port can be SC/APC.
6 Reset Press the button for a short time to reset the device,
or press the button for a long time (longer than 10s)
to restore the device to the default settings and reset
the device.
NOTE
Reset Huawei ONTs with caution. Otherwise, the ONTs may
fail to access the Internet. If an ONT cannot access the
Internet after a reset, contact your Internet service provider.
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3 Indicator Description
Indicator Status Description
Power Steady on The ONT is powered on.
O The power supply is cut o.
PON/LOS See the following table.
LAN1-
LAN4
Steady on The Ethernet connection is in the normal state.
Blinking Data is being transmitted over the Ethernet port.
O The Ethernet connection is not set up.
TEL1-TEL2 Steady on The ONT is registered with the softswitch but no
service ows are transmitted.
Blinks twice a
second
The ONT is registered with the softswitch, and
data is being transmitted on the port.
Blinks once
every 2
seconds
The ONT fails to be registered with the softswitch.
O The POTS port is disabled.
Status
No.
PON Status LOS Status Description
1O O The ONT is prohibited by the upper-
layer device or blinks abnormally.
Contact the service provider for help.
2 Blinks twice
a second
Blinks twice a
second
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Status
No.
PON Status LOS Status Description
3 Blinks twice
a second
O The ONT attempts to set up a
connection with its upper-layer device.
4 Steady on O A connection is set up between the
ONT and its upper-layer device.
5O Blinks once
every 2
seconds
The ONT is not connected to bers or
does not receive optical signals.
6 Blinks once
every 2
seconds
Blinks once
every 2
seconds
The hardware is faulty.
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4 Technical Specications
Product Function
HG8240H5 ● 4 Ethernet ports
● 2 POTS ports
● Power adapter input: See the nameplate on the adapter.
● System power supply: See the nameplate on the device.
● Ambient temperature: 0ºC to +40ºC
● Ambient humidity: 5%–95% (non-condensing)
● Dimensions (H x W x D): 168 mm x 115 mm x 30 mm
● Weight: About 220g
● Maximum system power consumption: 6.6 W
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5 FAQs
How do I log in to the Huawei ONT web page?
1. Use a network cable to connect a PC to the Huawei ONT.
2. Set the IP address of the PC in the same subnet as the web address of the
Huawei ONT.
For example, if the web address of the Huawei ONT is
192.168.100.1 (for the web address of the Huawei ONT, see the product
nameplate), the IP address of the PC is 192.168.100.100.
NO TE
The preceding cable connection diagram and IP address setting pages are only for
reference.
3. Log in to the web conguration page.
a. Open a browser. In the address bar, enter the web address (printed on the
nameplate of the Huawei ONT). Press Enter.
b. Enter the login user name and password (printed on the nameplate of
the Huawei ONT). Click Log In.
NO TE
● If you do not perform any operations after logging in to the system within five
minutes, you will be logged out, and the system automatically returns to the login
interface.
● The system will be locked for one minute if you input incorrect user name and
password for three consecutive times.
● Change the initial password after logging in to the web page for the rst time.
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A phone does not ring upon an incoming call but communication is in
normal state when the phone is in o-hook state.
● The ONT supports a maximum of 60 V AC ringing current voltage. Check
whether the ringing current voltage of the phone is higher than 60 V AC. If it
is higher than 60 V AC, replace the phone.
How do I restore the Huawei ONT to factory setting?
Press Reset by using a needle-type object for longer than 10s to restore factory
defaults and reset the Huawei ONT. If the indicator is o and then is lit, the
system restarts successfully.
NO TE
Exercise caution when restoring factory settings. This function may cause the loss of ONT
conguration information and further cause an Internet access failure. If this problem
occurs, contact your service provider for help.
What can I do if the network speed is slow?
1. Check whether network cables are properly connected. Remove and then
insert the network cables. Then, check whether the network speed is normal.
2. Check whether downloading, network video watching, or other operations
occupy a large amount of bandwidth. Due to bandwidth restrictions, if some
network applications occupy a large amount of network bandwidth, the
network speed is slow.
3. Use another PC to check whether the network speed is normal.
How can I download Huawei ONT rmware or software?
Huawei ONT is used with an OLT and NMS of a required version. If the versions
are not the required ones, the ONT may not work.
If required, contact your internet service provider to obtain the correct ONT
rmware or software.
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