Hygiena EnSURE Touch User manual

Languages available on EnSURE
Touch luminometer.
Overview:
As of May 2021 EnSURE™ Touch has a total 20 languages available for users to
select from which are English, Spanish, Arabic, Chinese simplified, Chinese
traditional, Chinese traditional (Hong Kong), Russian, Portuguese,
German, French, Italian, Korean, Dutch, Turkish, Danish, Swedish,
Finnish, Polish, Romanian, Czech.
*Note: Hygiena is working on adding more languages in to the list, to make sure
you have the most current list please verify that you have the most updated
software version by going to Settings>About>Software>Check for update.
Steps to change language settings:
To locate this list or if you want to change the language on your EnSURE Touch
follow the steps below:
1.Tap Settings.

2.Tap General.
3.Tap on Language

4.Select your language from the list.

5.Confirm your selected language.
Accessing Captive Portals on
EnSURE Touch
Introduction
Some Wi-Fi networks require users to access a captive portal through a browser
to accept terms and conditions or verify credentials before accessing the
internet. This article will provide instructions on how to access a captive portal
for your network on the EnSURE Touch.
Connect to a Wi-Fi Network
Tap Settings.1.

Tap Wi-Fi.2.
Tap the name of the network with the captive portal.3.
Enter a password or any other required information and tap Connect.4.
Press the Home button to return the the Home Screen.5.
Note: If the network has a captive portal, you will see a notification
reading “Sign into Wi-Fi Network” in the notification bar.
Access the Captive Portal
Swipe down from the top edge of the screen to pull down the Quick1.
Access menu.
If you do not see a notification reading “Sign into Wi-Fi Network,” tap the2.
button in the top right corner to toggle the menu.
Tap the notification to sign into Wi-Fi. You will be redirected to the3.
captive portal.

Complete the necessary steps for the captive portal.4.
Tap the Done.5.
Troubleshooting Captive Portal Connectivity
Unable to Connect to the Network
Go to Settings > General > Date and Time and set the correct date

and time on the instrument. If you corrected the date and time, return to
the Wi-Fi menu. Tap the name of the network and tap Forget to remove
the connection. Repeat the processes above.
If you are unable to connect to the network and the date and time settings
are correct, you may have the incorrect password for the network.
Confirm the required password with your IT department. If you need to
correct the password, return to the Wi-Fi menu. Tap the name of the
network and tap Forget to remove the connection. Repeat the processes
above.
Unable to Complete the Captive Portal Sign In
If you did not receive the notification to Sign into Wi-Fi network or you
accidently dismissed it, you can turn Wi-Fi off and on to receive another
notification. Go to Settings > Wi-Fi, tap the toggle to turn Wi-Fi off.
Tap the toggle again to turn it back on.
If you entered the incorrect information in the captive portal and are not
able to edit it, you will need to remove the connection to the network and
reconnect. Return to the Wi-Fi menu. Tap the name of the saved network
and tap Forget to remove the connection. Repeat the processes above to
connect to the network and sign into the captive portal.
Captive Portal Disconnects
Some captive portals are only intended to facilitate a connection for a
limited period of time. If you become disconnected from the
network, return to the Wi-Fi menu. Tap the name of the network and tap
Forget to remove the connection. Repeat the processes above to connect
to the network and sign into the captive portal.
Note: Your IT department may be able to adjust the settings that limits
the duration of the connection.
If you are still experiencing difficulties connecting to your network or completing
the captive portal sign-in, please contact Hygiena Technical Support for further
assistance by clicking here.

Getting Started with EnSURE
Touch
Introduction
Congratulations on receiving your new EnSURE Touch luminometer. Follow the
steps below to set up your unit and register it to SureTrend Cloud, Hygiena’s data
analysis software.
Step 1: Setting Up your SureTrend Cloud
Account
Go to https://suretrend.hygiena.com/#!/ and select Create new account

Fill out User and Company information.

You’ll receive an email from [email protected] with a link to set up your
password for SureTrend Cloud. After you’ve set up your password, navigate back
to the login screen to login. https://suretrend.hygiena.com/#!/
*Remember to bookmark the login screen for SureTrend Cloud

Step 2 Turning on and Setting Up Ensure
Touch
Plug your EnSURE Touch into a wall outlet using the cables included in the box
and let it charge for 15 minutes. Push the power button once on the top left of the
unit to power it on. If you see the screen illuminate slightly, then the instrument is
powering on and you do not need to press the power button again. If it’s not
turning on, long hold the power button for 15 seconds.
Note: Hygiena™ charges the EnSURE™ Touch to <30% in accordance with
lithium battery shipping requirements, but the battery may lose charge during
shipping and storage. EnSURE Touch is capable of turning on and operating while
the battery is drained, as long as it is connected to a power source.
Select Language (if English, select the next arrow)

Set Up Wi-Fi
Enable Wi-Fi by toggling Enabled “On”

Select your network and enter password if needed

Step 3 Registering EnSURE Touch to
SureTrend Cloud
Once you’re logged into SureTrend Cloud, you’ll be greeted by the welcome
screen. Click the red box to register your EnSURE Touch to your account.

Name your EnSURE Touch and click next. This will be used to differentiate it
from other instruments on the account. If you have multiple sites on your account,
select the site to which your EnSURE Touch should be registered.
On EnSURE Touch, enter the username and code displayed on your computer:

The status on SureTrend Cloud will change from “Pending” to “Successful” when
registration is complete.
Select your industry

Select Test Type
Select any additional test types you will be conducting in addition to ATP on
EnSURE Touch. Available test types can be adjusted later in Settings.

Tap “Let’s Get Testing”

You are now ready to begin testing or programming your EnSURE Touch.

Video Training Series
Instrument Tutorials: https://help.hygiena.com/video/
Test Device Tutorials: https://vimeo.com/showcase/5473793
Helpful Documents
Innovation to Hygiene Monitoring Guide:
https://www.hygiena.com/index.php?option=com_docman&task=doc_download&
gid=97
Looking for something specific?
Pg. 7-10 Setting Locations
Pg. 12-14 Establishing custom RLU values
Pg. 22 Quick Start swabbing guide
Pg. 24-28 Proper Sampling Technique