IBM BladeCenter S SAS RAID Controller Module User manual

IBM SAS RAID Controller Module
Installation and User's Guide
IBM BladeCenter S SAS RAID Controller Module


IBM SAS RAID Controller Module
Installation and User's Guide
IBM BladeCenter S SAS RAID Controller Module


Note
Before using this information and the product it supports, read the information in the “Notices” on
page 191 section.
Fourteenth Edition (July 2013)
© Copyright IBM Corporation 2008, 2013.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Tables ...............vii
Chapter 1. Introduction ........1
Product description and package contents ....2
System requirements...........3
Interface choices and functions .......3
Workflow notes ...........4
Documentation notes ..........4
Preinstallation safety information .......5
Handling static-sensitive devices........8
Hardware features and specifications ......9
Component illustrations .........10
Logical identifiers and physical location codes . . 11
Option package contents .........11
Related documentation .........12
Chapter 2. Prerequisite hardware . . . 13
Understanding Battery Backup Units ......13
Quick facts about Battery Backup Units ....14
Installing the Battery Backup Unit ......15
Removing the Battery Backup Unit hardware . . 15
Chapter 3. Understanding the Telnet
interface ..............17
Establishing a Telnet session to RAID Controller . . 17
Chapter 4. Installing the IBM
BladeCenter S SAS RAID Controller
Module...............19
Installation and setup ...........19
The IBM BladeCenter Start Now Advisor method . 21
The Advanced Management Module method . . . 21
Installing IBM Storage Configuration Manager . . 23
User ID and password requirements ......23
Resetting the passwords on an SAS RAID
Module...............24
Configuring storage through the CLI ......25
Upgrading from a single to a dual controller
configuration ..............25
Chapter 5. Disconnecting power to the
BladeCenter unit ..........31
Chapter 6. Updating firmware .....33
Subscribing to notifications .........34
Installing and configuring firmware updates . . . 34
Chapter 7. Working with storage pools
and volumes ............35
Understanding storage pools ........35
Understanding volumes ..........35
Understanding RAID levels .........36
Understanding the predefined storage configuration 37
Configuring volumes for use with VMware....38
Configuring blades for Microsoft Cluster Service . . 40
Chapter 8. Using the RAID Controller
command line interface .......49
Display commands ............50
detail controller ............50
detail drive .............51
detail pool..............52
detail volume.............53
detail volume verbose ..........55
list controller .............55
list drive ..............56
list pool ..............57
list volume .............58
System control and configuration commands . . . 58
alert ................58
battery ...............59
cache settings.............60
chpasswd ..............61
clilog ...............61
commparams .............61
configure access ............62
configure alert ............63
configure pool ............64
configure timeout ...........64
controller config ............65
email alert..............66
enclosure reporting ...........67
event log ..............68
locate ...............68
list features .............71
mountpolicy .............71
mountstate .............71
post result ..............73
service mode .............73
shellscript ..............75
show raid levels ............75
shutdown ..............76
swversion ..............77
time ................77
validate key .............78
Volume management commands .......78
add mirror .............78
assimilate drive ............79
copyback ..............80
create pool .............80
create volume ............81
delete pool .............82
delete volume ............83
global spare .............83
host ................84
hostlun ...............85
Volume services commands .........86
add capacity .............86
© Copyright IBM Corp. 2008, 2013 iii

datascrub ..............87
delete all ..............87
expand -volume ............87
initialize ..............88
list killedpaths ............88
synchronize volume ..........89
view long running tasks .........89
Using the command line to configure storage . . . 90
Example of a RAID 5 configuration ......90
Chapter 9. Configuring zones .....93
Understanding the predefined zone ......93
Chapter 10. Attaching an external tape
device to the SAS RAID Module ....95
Tape device considerations .........95
Updating firmware prior to connecting a tape
device ................96
Installing and configuring a tape device .....96
Chapter 11. Troubleshooting .....97
Putting the IBM BladeCenter S SAS RAID Controller
Module into service mode .........97
Understanding LEDs ...........97
Performing advanced verification procedures. . . 104
Understanding IBM BladeCenter S SAS RAID
Controller Module alerts .........105
System enclosure alerts .........108
Drive enclosure alerts .........110
Controller informational alert history log events 115
Controller informational alerts.......116
Controller warning alerts ........117
Controller critical alerts .........120
Battery informational alert history log events 123
Battery alerts ............125
Disk drive informational alerts ......128
Disk drive alerts ...........131
Drive group alerts...........139
Volume alerts ............145
Host and connectivity alerts .......147
Controller configuration alerts.......148
Understanding the logs ..........151
Capturing logs with the First Time Data
Capture Utility ............151
Command line parameters .......152
Non-concurrent repair procedures ......154
Replacing a single controller using the CLI . . 154
Replacing a single controller using the SCM . . 155
Replacing both controllers ........157
Replacing 6-Disk storage module with 12-Disk
Storage Module from Command Line Interface
(CLI) ...............158
Updating controller firmware .......160
Replacing a Disk Storage Module
(non-concurrent procedure)........161
Replacing a media tray .........162
Concurrent repair procedures ........164
Replacing a single controller in a dual controller
configuration using the CLI .......164
Replacing a single controller in a dual controller
configuration using the SCM .......166
Replacing a failed drive .........167
Replacing a Disk Storage Module .....168
Removing and reinserting an active controller 173
Replacing a media tray .........175
Replacing a Battery Backup Unit ......177
Troubleshooting known issues........180
Brown out conditions and the IBM BladeCenter
S SAS RAID Controller Module ......180
Data package collection in the intermediate state 181
VLAN 4095 with the Intelligent Copper Pass
thru Module.............181
POST and TCP/XML communication error
upon startup or reboot .........182
RAID Controller critical and warning errors
interfere with firmware update process....182
How to reset the SAS RAID controllers to the
factory defaults.............183
Resolving DSM firmware mismatch issue when
DSM_SFF is installed ...........184
Appendix. Getting help and technical
assistance.............187
Before you call .............187
Using the documentation .........188
Getting help and information from the World Wide
Web................188
How to send DSA data to IBM .......188
Creating a personalized support web page . . . 189
Software service and support ........189
Hardware service and support .......189
IBM Taiwan product service ........189
Notices ..............191
Trademarks ..............192
Important notes ............192
Particulate contamination .........193
Documentation format ..........194
Telecommunication regulatory statement ....194
Electronic emission notices .........195
Federal Communications Commission (FCC)
statement..............195
Industry Canada Class A emission compliance
statement..............195
Avis de conformité à la réglementation
d'Industrie Canada ..........195
Australia and New Zealand Class A statement 195
European Union EMC Directive conformance
statement..............196
Germany Class A statement .......196
Japan VCCI Class A statement.......197
Japan Electronics and Information Technology
Industries Association (JEITA) statement . . . 198
Korea Communications Commission (KCC)
statement..............198
Russia Electromagnetic Interference (EMI) Class
A statement .............198
People's Republic of China Class A electronic
emission statement ..........198
iv IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

Taiwan Class A compliance statement ....199
Index ...............201
Contents v

vi IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

Tables
1. Interfaces and functions .........3
2. Important notes ...........4
3. Features ..............9
4. Battery Backup Unit part number .....13
5. RAID levels and characteristics ......36
6. Drive configurations per RAID level ....37
7. Service mode conditions ........74
8. Tape devices supported by the IBM
BladeCenter S SAS RAID Controller Module . 95
9. Light path diagnostics LED details .....98
10. Alert types generated by the RAID Controller 106
11. Alert Attribute descriptions .......107
12. Configuration and Log Files ......151
13. Limits for particulates and gases .....193
© Copyright IBM Corp. 2008, 2013 vii

viii IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

Chapter 1. Introduction
The IBM BladeCenter S SAS RAID Controller Module provides a fully-integrated
shared storage solution in an IBM BladeCenter S chassis. This guide contains
instructions for the installation of the IBM BladeCenter S SAS RAID Controller
Modules (SAS RAID Modules) into an IBM BladeCenter S chassis. This guide also
contains information about the interfaces you can use to configure and maintain
your SAS RAID Modules and other associated components you might be using.
Data storage subsystems
Two subsystems are involved in IBM BladeCenter S data storage: the Disk Storage
Module (DSM), and SAS RAID Module. The Disk Storage Module (DSM) is an
enclosure holding up to six Disk Drive Modules (DDMs). There are a maximum of
two DSMs installed in an IBM BladeCenter S chassis.
SAS RAID Module subsystems
The SAS RAID Module includes two subsystems: a RAID Controller subsystem,
and a SAS Switch subsystem. The SAS RAID Modules provide a connection
between the Blade servers and the DSMs that allow you to design storage
configurations and volumes for your data.
In addition, a SAS Expansion Card must be installed in each blade server for the
blades to connect to the RAID Data Storage subsystem and modules.
Firmware updates
The DDM, DSM, RAID Controller, and SAS Switch require firmware updates. Two
methods of updating the firmware are as follows:
vIBM Storage Configuration Manager (SCM)
The IBM Storage Configuration Manager is a web-based system management
application that you can use to update firmware on the IBM BladeCenter S SAS
RAID Controller Module, DSM, and DDM, as well as manage and configure
IBM®BladeCenter®devices.
Note:
1. Firmware update and Raid configuration through IBM Storage Configuration
Manager is NOT supported for DSM_SFF (DSM-12) configuration or mix
configuration (DSM_LFF (DSM-6) combined with DSM_SFF).
2. Install IBM Storage Configuration Manager on an Ethernet connected
workstation or laptop. For installation and configuration instructions, refer to
the IBM Storage Configuration Manager documentation.
vSAS RAID Controller Firmware Update Package
The SAS RAID Controller Firmware Update Package is a CLI- based application
package that you can use to update the IBM BladeCenter S SAS RAID Controller
Module, DSM and DDM firmware. You can also write scripts automating
firmware updates of single or multiple IBM BladeCenter S units.
Note: Install the SAS RAID Controller Firmware Update Package on an Ethernet
connected workstation or laptop running a Windows or Linux operating system.
© Copyright IBM Corp. 2008, 2013 1

For more information about the RAID controller card, search for the RAID
Expansion Card Installation and User's Guide at http://www.ibm.com/systems/
support/.
For additional information about other BladeCenter components, see the
instructions in your BladeCenter documentation.
Product description and package contents
The IBM BladeCenter S SAS RAID Controller Module provides fully-integrated
RAID Storage Area Network (SAN) functionality, inside your IBM BladeCenter S
chassis. Each IBM BladeCenter S SAS RAID Controller Module ships with the
following:
v43W3584 IBM BladeCenter S SAS RAID Controller Module Option
v46C8000 Publication Package
v90Y5612 Quick Start Manual
v90Y5570 Support CD
v90Y5611 Flyer
v17P8568 L1 for Battery Backup Unit
v22R6649 Top Level Assembly Battery Backup Unit
v43W3604 L1 for IBM BladeCenter S SAS RAID Controller Module
v17P9375 Aristos EULA
v17P9277 Top Level Assembly IBM BladeCenter S SAS RAID Controller Module
The IBM BladeCenter S SAS RAID Controller Module consists of an integrated SAS
Switch combined with a RAID Controller which provides an embedded RAID
storage solution with advanced SAN features to the IBM BladeCenter S chassis.
Your IBM BladeCenter S SAS RAID Controller Module features the IBM Storage
Configuration Manager which provides end-to-end storage management:
vFast and easy set up with the Initial Setup wizard
vSystem health monitoring
vStorage configuration (creates pools, defines volumes, and maps to hosts)
vSAS RAID Module maintenance including firmware updates and device user
management
vTroubleshooting
Supported operating systems and drives
The IBM BladeCenter Interoperability guide provides a listing of the interoperability
between operating systems, drive types, and other components supported for use
with the IBM BladeCenter S SAS RAID Controller Module. This guide is updated
periodically, so check this location for the latest copy: https://www.ibm.com/
systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5073016
&brandind=5000020.
2IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

System requirements
The IBM BladeCenter S SAS RAID Controller Module functions only within the
IBM BladeCenter S chassis. The following are also required:
vOne or two IBM BladeCenter S SAS RAID Controller Modules. If you install two
SAS RAID Modules, you must install them in I/O module bay 3 and I/O
module bay 4. If you install one SAS RAID Module, you must install it in I/O
module bay 3.
vOne Battery Backup Unit for each IBM BladeCenter S SAS RAID Controller
Module
vAt least two hard disk drives for RAID configurations 0 and 1 or three hard disk
drives for RAID 5
vAn Advanced Management Module
v2 power supplies per Disk Storage Module (DSM)
vA supported Ethernet switch
– Nortel 1/10Gb Uplink Ethernet Switch Module (GbESM-1-10U) firmware
(1.0.1.0)
Interface choices and functions
After you install the IBM BladeCenter S SAS RAID Controller Module, you can
manage and configure it using the following interfaces:
Table 1. Interfaces and functions
Interface Manage and configure
Use the Advanced Management Module
Web interface to manage and configure:
vIBM BladeCenter S SAS RAID Controller
Module IP addresses
vSAS Switch IP addresses
You can also use the Advanced Management
Module to monitor the status of your IBM
BladeCenter S chassis and related
components
Use the IBM Storage Configuration Manager
to:
vCreate storage configuration
vGrant host access to storage
vAssign storage to hosts
vMonitor controller status
vUpdate controller code
vUpdate SAS Switch firmware
Use the RAID Controller command line
interface to:
vCreate storage configuration
vGrant host access to storage
vAssign storage to hosts
vMonitor controller status
vUpdate controller code using SAS RAID
Controller Firmware Update Package
Use the SAS Switch command line interface
to :
vMonitor SAS Switch status
vUpdate SAS Switch firmware
Use the SAS Switch Web interface to: vMonitor SAS Switch components
Chapter 1. Introduction 3

Workflow notes
There are several different tools and utilities that impact the way you begin using
your IBM BladeCenter S SAS RAID Controller Module.
For example, if you are using the IBM Storage Configuration Manager application
to configure your storage and data redundancies and maintain your firmware, the
steps you take to accomplish this are more automated than if you are using the
RAID Controller command line interface and, or the SAS RAID Controller
Firmware Update Package to do these things. However, despite the manner in
which you choose to accomplish your system storage configurations and
maintenance, the IBM BladeCenter S SAS RAID Controller Module enables you
configure your integrated storage solutions by performing the following:
vCreate storage pools
vDefine volumes for those pools
vReceive Logical Unit Numbers (LUNs) for those volumes
vMap those LUNs to hosts (servers) contained in the IBM BladeCenter S chassis.
Important: Before you begin the process of storage configuration, use the RAID
Controller command line interface to set up your email to receive system alerts
and log output.
Documentation notes
Table 2. Important notes
Summary
Throughout this document, the user name is also known as the login name, user identifier,
or user ID for logging into one or more of the following interfaces or programs:
vTelnet interface
vWeb browser interface
vAdvanced management module Web interface
vIBM Storage Configuration Manager Web interface
Note: The IBM Storage Configuration Manager has two login screens: One to the server
and the other to the RAID Controller.
vRAID Controller command line interface
vSAS Switch command line interface
vSAS Switch Web interface
v
Requirement: Install two SAS RAID Modules in an IBM BladeCenter S chassis.
Requirement: To use the SAS RAID Modules, Battery Backup Units must be installed in
bay 1 and bay 2 of the media tray.
You can obtain up-to-date information about the SAS RAID Modules and other IBM
products at http://www.ibm.com/systems/support/
4IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

Table 2. Important notes (continued)
Summary
The controller module has the following labels:
1. Safety certification label
2. Product name label
3. Serial number label
4. Media access control (MAC) address label
5. SAS ID
The major components topic contains an illustration that shows the location of the SAS
RAID Modules labels.
Note: This information is required when you register the SAS RAID Modules with IBM.
Preinstallation safety information
This topic contains important safety information. Read before installing this
product.
Before installing this product, read the safety information
(statements)
Antes de instalar este produto, leia as Informações de Segurança.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Chapter 1. Introduction 5

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
6IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Chapter 1. Introduction 7

Statement 21
CAUTION:
Hazardous energy is present when the blade is connected to the power source.
Always replace the blade cover before installing the blade.
Handling static-sensitive devices
Static electricity can damage electronic devices, including your blade server. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
vWhen you work on a IBM BladeCenter S chassis that has an electrostatic
discharge (ESD) connector, use a wrist strap when you handle modules, optional
devices, or blade servers. To work correctly, the wrist strap must have a good
contact on both ends. It should touch your skin at one end and firmly connected
to the ESD connector on the front or back of the IBM BladeCenter S chassis.
vLimit your movement. Movement can cause static electricity to build up around
you.
vHandle the device carefully: holding it by its edges or its frame.
vDo not touch solder joints, pins, or exposed circuitry.
vDo not leave the device where others can handle and damage it.
vWhile the device is still in its static-protective package, touch it to any
unpainted metal surface of the IBM BladeCenter S chassis or any unpainted
metal surface on any other grounded component in the rack you are installing
the device in for at least 2 seconds. (This drains static electricity from the
package and from your body.)
vRemove the device from its package and install it directly into the blade server
without setting down the device. If it is necessary to set down the device, place
it back into its static-protective package. Do not place the device on your blade
server cover or on a metal surface.
vTake additional care when handling devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
8IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module

Hardware features and specifications
This section provides a summary of the features and specifications for the IBM
BladeCenter S SAS RAID Controller Module.
The SAS RAID Modules support the following features:
v6 internal 1X SAS 3.0 Gb host connectivity to 6 blade slots
v2 internal 4X SAS 3.0Gb to 2 disk storage module (DSM) systems
v1.0 Gb Ethernet for RAID management
v10/100 Ethernet for Switch management
vSerial SAS Protocol
vSerial Management Protocol (SMP) as defined in the SAS specification
vFourteen internal x1 links to Blade servers
The IBM BladeCenter S chassis takes advantage of the features of the IBM
BladeCenter S SAS RAID Controller Module.
The following are standard features of the IBM BladeCenter S chassis:
vAn Advanced Management Module
vTwo or more power modules
vFour fan modules
vA media tray
You might receive additional features depending on what you ordered.
Table 3. Features
SAS RAID Module features
SAS RAID Module
maintainability
SAS RAID Module
electrical specifications:
vSAS RAID Module and
SAS expander
vVitesse 7157
vDiagnostics: Power-on
self-test (POST) is
performed on all
functional components.
Port operational tests
include internal, external,
and online tests.
vUser interface:
Light-emitting diode
(LED) indicators
vPower source loading: 2
amps maximum at 12 V dc
vHeat output: 24 watts
maximum
vOperating voltage: 12 V dc
vCircuit protection:
Internally fused
Environmental: Fabric management –
methods:
Dimensions
Chapter 1. Introduction 9

Table 3. Features (continued)
SAS RAID Module features
SAS RAID Module
maintainability
SAS RAID Module
electrical specifications:
vTemperature and altitude:
–Operating:
- 10°C to 52°C (50°F to
126°F) at an altitude
of0to914m(0to2
998 ft)
- 10°C to 49°C (50°F to
120°F) at an altitude
of0to3000m(0to
9 843 ft)
–Non-operating:
– -40°C to 65°C (-40°F to
149°F) at an altitude of
0to12000m(0to39
370 ft)
vHumidity:
– Operating: 8% to 80%,
noncondensing
– Non-operating: 5% to
80%, noncondensing
vAdvanced Management
Module interface
vIBM Storage Configuration
Manager interface
vTelnet and command line
interface (CLI)
vWeb-browser interface
vSAS connectivity module
simple network
management protocol
(SNMP) agent
The SNMP agent enables a
network management
workstation to receive
configuration values and
SAS link data through
SNMP and the Ethernet
interface.
SAS RAID Module
vWidth: 112 mm (4.41 in.)
vHeight: 29 mm (1.14 in.)
vDepth: 260 mm (10.25 in.)
vWeight: 2 lb (.91 kg)
Battery Backup Unit
dimensions
vDepth: 16.3 in [414.08 mm]
vWidth: 3.10 in [78.65 mm]
vHeight: 0.88 in [22.4 mm]
vWeight: 1.32 Kg (2.91 lbs)
Component illustrations
The following illustrations show the front and rear views of an IBM BladeCenter S
chassis. Your hardware might have labels not shown in the following illustrations.
Figure 1. Front view of an IBM BladeCenter S chassis
10 IBM SAS RAID Controller Module: Installation and User's Guide IBM BladeCenter S SAS RAID Controller Module