IBM IntelliStation A Pro 6224 User manual

IntelliStation A Pro
Ty pe 6224
User’s Guide


IntelliStation A Pro
Ty pe 6224
User’s Guide


Note:
Before using this information and the product it supports, be sure to read the information in Appendix B, “Notices,” on page 103 and
the Warranty information in the Installation Guide.
Second Edition (June 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the IntelliStation A Pro computer . . . . . . . . .1
Related documents . . . . . . . . . . . . . . . . . . . . . . . .1
Notices and statements used in this document . . . . . . . . . . . . . .2
Features and specifications . . . . . . . . . . . . . . . . . . . . .3
What your computer offers . . . . . . . . . . . . . . . . . . . . .4
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Preinstalled software . . . . . . . . . . . . . . . . . . . . . .5
Software on CD . . . . . . . . . . . . . . . . . . . . . . . .6
Software available on the World Wide Web . . . . . . . . . . . . . .6
Reliability, availability, and serviceability features . . . . . . . . . . . . .7
Chapter 2. Operating the computer . . . . . . . . . . . . . . . . .9
Controls, LEDs, and connectors . . . . . . . . . . . . . . . . . . .9
Turning on the computer . . . . . . . . . . . . . . . . . . . . .10
Using preinstalled software . . . . . . . . . . . . . . . . . . . .11
Running the operating-system setup program . . . . . . . . . . . . .11
Installing other operating systems . . . . . . . . . . . . . . . . .12
Viewing the license agreement . . . . . . . . . . . . . . . . . .12
Registering your computer . . . . . . . . . . . . . . . . . . . .13
Creating an emergency recovery-repair diskette in Windows . . . . . . .13
Creating an IBM Enhanced Diagnostics diskette in Windows . . . . . . .14
Using video features . . . . . . . . . . . . . . . . . . . . . . .15
Video device drivers . . . . . . . . . . . . . . . . . . . . . .15
Changing monitor settings . . . . . . . . . . . . . . . . . . . .15
Using audio features . . . . . . . . . . . . . . . . . . . . . . .16
Using security features . . . . . . . . . . . . . . . . . . . . . .16
Anti-intrusion features . . . . . . . . . . . . . . . . . . . . .16
Component protection . . . . . . . . . . . . . . . . . . . . .16
Data protection . . . . . . . . . . . . . . . . . . . . . . . .17
Locking the keyboard . . . . . . . . . . . . . . . . . . . . .17
Updating system programs . . . . . . . . . . . . . . . . . . . .17
Managing your computer . . . . . . . . . . . . . . . . . . . . .18
Shutting down the operating system . . . . . . . . . . . . . . . . .18
Turning off the computer . . . . . . . . . . . . . . . . . . . . .19
Chapter 3. Configuring the computer . . . . . . . . . . . . . . . .21
Using the Configuration/Setup Utility program . . . . . . . . . . . . .21
Starting the Configuration/Setup Utility program . . . . . . . . . . . .22
Configuration/Setup Utility menu choices . . . . . . . . . . . . . .22
Passwords . . . . . . . . . . . . . . . . . . . . . . . . .24
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent . . . . . . .25
Using the Adaptec HostRAID configuration programs . . . . . . . . . . .25
Using the Adaptec RAID Configuration Utility programs (for Serial ATA RAID) 26
Using the SCSISelect Utility program (for SCSI RAID) . . . . . . . . .27
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . . .28
Configuring the controller . . . . . . . . . . . . . . . . . . . .28
Viewing the configuration . . . . . . . . . . . . . . . . . . . .29
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .30
Using the SCSISelect Utility program (some models) . . . . . . . . . . .30
Starting the SCSISelect Utility program . . . . . . . . . . . . . . .30
SCSISelect menu choices . . . . . . . . . . . . . . . . . . . .30
© Copyright IBM Corp. 2004 iii

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .33
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .33
System reliability considerations . . . . . . . . . . . . . . . . .33
Handling static-sensitive devices . . . . . . . . . . . . . . . . .33
Installing options in your computer . . . . . . . . . . . . . . . . . .34
Major components of your computer . . . . . . . . . . . . . . . .34
System-board option connectors . . . . . . . . . . . . . . . . .35
System-board internal connectors . . . . . . . . . . . . . . . . .36
Optional microprocessor board connectors . . . . . . . . . . . . . .36
System-board external connectors . . . . . . . . . . . . . . . . .37
Removing the side cover . . . . . . . . . . . . . . . . . . . .37
Removing and installing the support bracket . . . . . . . . . . . . .38
Removing the bezel . . . . . . . . . . . . . . . . . . . . . .39
Installing an adapter . . . . . . . . . . . . . . . . . . . . . .40
Cabling an optional SCSI adapter . . . . . . . . . . . . . . . . .43
Installing internal drives . . . . . . . . . . . . . . . . . . . . .44
Installing memory modules . . . . . . . . . . . . . . . . . . .53
Installing a second microprocessor . . . . . . . . . . . . . . . .56
Installing an external SCSI cable . . . . . . . . . . . . . . . . .61
Installing a security rope clip . . . . . . . . . . . . . . . . . . .62
Replacing the bezel . . . . . . . . . . . . . . . . . . . . . .63
Replacing the side cover . . . . . . . . . . . . . . . . . . . .63
Connecting external options . . . . . . . . . . . . . . . . . . . .64
Input/output connectors . . . . . . . . . . . . . . . . . . . . . .64
Audio connectors . . . . . . . . . . . . . . . . . . . . . . .65
Auxiliary-device (pointing-device) connector . . . . . . . . . . . . .66
Ethernet (RJ-45) connector . . . . . . . . . . . . . . . . . . .66
IEEE 1394A (FireWire) connector . . . . . . . . . . . . . . . . .66
Keyboard connector . . . . . . . . . . . . . . . . . . . . . .67
Parallel connector . . . . . . . . . . . . . . . . . . . . . . .67
Serial connectors . . . . . . . . . . . . . . . . . . . . . . .67
Ultra320 SCSI connector . . . . . . . . . . . . . . . . . . . .67
Universal Serial Bus connectors . . . . . . . . . . . . . . . . .68
Video connector . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .71
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .71
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . .73
POST beep codes . . . . . . . . . . . . . . . . . . . . . .73
POST error messages . . . . . . . . . . . . . . . . . . . . .75
Diagnostic programs and error messages . . . . . . . . . . . . . . .79
Text messages . . . . . . . . . . . . . . . . . . . . . . . .79
Starting the diagnostic programs and viewing the test log . . . . . . . .80
Diagnostic error message tables . . . . . . . . . . . . . . . . .81
Small computer system interface (SCSI) messages . . . . . . . . . . .86
PC-Doctor for Windows . . . . . . . . . . . . . . . . . . . . . .86
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .86
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .87
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .87
General problems . . . . . . . . . . . . . . . . . . . . . . .87
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .88
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .88
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .88
Memory problems . . . . . . . . . . . . . . . . . . . . . . .89
Microprocessor problems . . . . . . . . . . . . . . . . . . . .89
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .89
iv IntelliStation A Pro Type 6224: User’s Guide

Option problems . . . . . . . . . . . . . . . . . . . . . . .90
Parallel port problems . . . . . . . . . . . . . . . . . . . . .91
Power problems . . . . . . . . . . . . . . . . . . . . . . .91
Printer problems . . . . . . . . . . . . . . . . . . . . . . .91
Serial port problems . . . . . . . . . . . . . . . . . . . . . .92
Software problems . . . . . . . . . . . . . . . . . . . . . .92
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .92
System-board error LEDs . . . . . . . . . . . . . . . . . . . .92
Microprocessor-board error LEDs . . . . . . . . . . . . . . . . .93
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . .94
Recovering your operating system and preinstalled software . . . . . . . .94
Recovering the operating system . . . . . . . . . . . . . . . . .94
Recovering or installing device drivers . . . . . . . . . . . . . . .95
Using the IBM Enhanced Diagnostics diskette . . . . . . . . . . . . .95
Using the recovery-repair diskette in Windows . . . . . . . . . . . . .96
Updating (flash-updating) the BIOS code on the computer . . . . . . . . .96
Recovering from a POST/BIOS update failure . . . . . . . . . . . . .97
Erasing a lost or forgotten password (clearing CMOS) . . . . . . . . . .98
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .99
Appendix A. Getting help and technical assistance . . . . . . . . . . 101
Before you call . . . . . . . . . . . . . . . . . . . . . . . . 101
Using the documentation . . . . . . . . . . . . . . . . . . . . . 101
Getting help and information from the World Wide Web . . . . . . . . . 102
Software service and support . . . . . . . . . . . . . . . . . . . 102
Hardware service and support . . . . . . . . . . . . . . . . . . . 102
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 103
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 103
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 104
Product recycling and disposal . . . . . . . . . . . . . . . . . . 105
Battery return program . . . . . . . . . . . . . . . . . . . . . 105
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 106
Federal Communications Commission (FCC) statement . . . . . . . . 106
Industry Canada Class B emission compliance statement . . . . . . . . 106
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 107
European Union EMC Directive conformance statement . . . . . . . . 107
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Contents v

vi IntelliStation A Pro Type 6224: User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii IntelliStation A Pro Type 6224: User’s Guide

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Safety ix

Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
x IntelliStation A Pro Type 6224: User’s Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 23
CAUTION:
Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted
devices.
>50 kg (110 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the IBM Safety Information
document.
Safety xi

For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the IBM Safety Information document under statement
1.
Be sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
your computer or optional device before you install the device.
xii IntelliStation A Pro Type 6224: User’s Guide

Chapter 1. Introducing the IntelliStation A Pro computer
The IBM
®
IntelliStation
®
A Pro Type 6224 incorporates many of the latest advances
in computing technology and can be expanded and upgraded as your needs
change.
You can obtain up-to-date information about your computer and other IBM computer
products at http://www.ibm.com/pc/intellistation/.
Note: The illustrations in this document might differ slightly from your hardware.
Related documents
This User’s Guide provides general information about your computer, including
information about features, how to configure the computer, how to install options,
and how to solve problems and get help. In addition to this User’s Guide, the
following documentation comes with your computer.
v Installation Guide
This printed document contains setup and installation instructions.
v Safety Information
This document is in Portable Document Format (PDF) on the IBM IntelliStation
Documentation CD. It contains translated caution and danger statements. Each
caution and danger statement that appears in the documentation has a number
that you can use to locate the corresponding statement in your language in the
Safety Information document.
v Adaptec SCSI documentation
This document is in PDF on the Device Drivers CD. It contains information and
instructions for installing and configuring small computer system interface (SCSI)
device drivers and devices.
v Readme files on the Device Drivers CD
Several readme files on this CD contain information about the preinstalled device
drivers. Other readme files on this CD contain information about the various
adapters and devices that might be installed in or attached to your computer.
v IBM IntelliStation Documentation CD
This CD contains all of the IBM IntelliStation A Pro Type 6224 documents in
Portable Document Format (PDF).
Depending on your computer model, additional documentation might be included on
the IBM IntelliStation Documentation CD.
The following additional document is available for your computer:
v Hardware Maintenance Manual
This document is in PDF at http://www.ibm.com/pc/support/. It contains
information for trained service technicians.
Your
computer might have features that are not described in the documentation that
you received with the computer. The documentation might be updated occasionally
to include information about those features, or technical updates might be available
to provide additional information that is not included in your computer
documentation. These updates are available from the IBM Web site. Complete the
following steps to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
© Copyright IBM Corp. 2004 1

2. In the Learn section, click Online publications.
3. On the “Online publications” page, in the Brand field, select IntelliStation.
4. In the Family field, select IntelliStation A Pro.
5. Click Continue.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM IntelliStation
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
2 IntelliStation A Pro Type 6224: User’s Guide

Features and specifications
The following table provides a summary of the features and specifications of your
computer. Depending on your model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v Supports up to two AMD Opteron
microprocessors
v 1 MB Level-2 cache
v 800 MHz front-side bus (FSB) with
data rate of 1.6 GHz
Memory:
v Minimum: 1 GB
v Maximum: 16 GB (depending on your
configuration)
v Type: PC2700 double-data-rate
(DDR) registered
v Connectors: Four or eight dual inline
memory module (DIMM) connectors,
depending on your configuration
Internal
Drives:
v Hard disk drive: SCSI or Serial ATA
(SATA)
v One of the following optical drives:
– CD-ROM: IDE
– DVD/CD-RW combo: IDE
– CD-RW: IDE
Expansion
bays:
v Three slim-high 3.5-inch drive bays
(one hard disk drive installed in some
models)
v Two half-high 5.25-inch bays (optical
drive installed in one bay)
v One slim-high 3.5-inch
removable-media or hard disk drive
bay
PCI
expansion slots:
v Four 100 MHz/64-bit PCI-X slots
v One 133 MHz/64-bit PCI-X slot
v One Accelerated Graphics Port
(AGP) Pro 110 slot
Power
supply:
One 530 watts (115-230 V ac)
Cooling:
Two to three speed-controlled fans
Integrated functions:
v Broadcom 5703 10/100/1000 Ethernet
controller with RJ-45 Ethernet connector
v Integrated RAID capability
v Two serial ports
v One parallel port
v Dual port Serial ATA controller
v Two IEEE 1394A (FireWire) ports
(four-pin on front, six-pin on rear)
v Five Universal Serial Bus (USB) ports
(two on front and three on rear)
v Keyboard port
v Mouse port
v Audio ports
– Line out (front and rear)
– Mic (front and rear)
– Line in (rear only)
v
Dual-channel IDE controller
Video
adapter: (depending on your
model)
v NVIDIA Quadro NVS 280 (LFH-60),
AGP 8X, with 64 MB DDR synchronous
dynamic random access memory
(SDRAM) video memory and dual
analog connectors (or dual digital
monitor capability with the purchase of
an additional pigtail cable)
v NVIDIA Quadro FX 1100 (DVI-I), AGP
8X, with 128 MB DDR SDRAM video
memory with dual DVI-I connectors
v NVIDIA Quadro FX 3000 (DVI-I), AGP
8X, with 256 MB DDR SDRAM video
memory with dual DVI-I connectors
Electrical
input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v
Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v
Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.24 kVA
– Maximum: 0.86 kVA
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 787 Btu (230 watts)
v Maximum configuration: 2780 Btu (815
watts)
Environment:
v Air temperature:
– Computer on: 10° to 35°C (50° to 95°F).
Altitude: 0 to 2134 m (7000 ft)
– Computer off: -40° to +60°C (-40° to
140°F). Maximum altitude: 2133 m (7000
ft)
v Humidity (operating and storage): 8% to
80%
Acoustical
noise emissions:
v Sound power, idle: 4.9 bel
v Sound power, operating: 5.0 bel
Size:
v Height: 438 mm (17.25 in.)
v Depth: 483 mm (19 in.)
v Width: 265 mm (6.5 in.)
v Weight: 16.3 kg (36 lb) to 20.8 kg (45.8 lb)
depending upon configuration
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features installed and the
power-management optional features in
use.
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average values stated
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Chapter 1. Introducing the IntelliStation A Pro computer 3

What your computer offers
Your computer uses the following features and technologies:
v Accelerated Graphics Port (AGP) graphics
Your computer comes with an installed AGP graphics adapter. This
high-performance adapter supports high resolutions and includes many
performance-enhancing features for your operating-system environment.
v Large system-memory capacity
Your computer supports up to 16 GB of system memory. Each memory controller
provides error correcting code (ECC) support for up to four industry-standard
PC2700, 2.5 V, 184-pin, buffered, double-data-rate synchronous dynamic random
access memory (DDR SDRAM) dual inline memory modules (DIMMs).
Note: The Microsoft
®
Windows
®
XP operating systems recognize and support a
maximum of 4 GB of system memory.
v Systems-management capabilities
Your computer comes with features that a network administrator or server can
use to remotely manage and control the computer. These features include Wake
on LAN
®
, Remote Administration, and IBM Director Agent. See “Managing your
computer” on page 18 for more information.
v Integrated network support
Your computer comes with an integrated Ethernet controller, which supports
connection to a 10-Mbps, 100-Mbps, or 1-Gbps network. For more information,
see “Configuring the Gigabit Ethernet controller” on page 30. The controller
supports Wake on LAN technology.
Software
Your computer comes with Microsoft Windows
1
XP Professional or Red Hat
Enterprise Linux WS (Workstation) preinstalled and a variety of software, including
application programs, diagnostic tools, and device drivers.
Important: The software, other than the operating system, is licensed under the
terms of the IBM International License Agreement for Non-Warranted Programs.
Use of your computer signifies acceptance of this license agreement. For detailed
instructions about viewing the license agreement, see “Viewing the license
agreement” on page 12.
1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from
Microsoft Corporation.
4 IntelliStation A Pro Type 6224: User’s Guide

Preinstalled software
In addition to the operating system, your preinstalled software includes some or all
of the following programs. Some programs might require setup and configuration
before use:
v Access IBM Message Center
This program displays messages about software that is preinstalled on your
computer. Access IBM Message Center also provides messages about new
updates that are available to keep your software current.
v Adobe Acrobat Reader
You can use this program to read files in Portable Document Format (PDF),
including your online documentation. You can download the most current
versions of Adobe Acrobat Reader for other languages and operating systems
from the Adobe Web site at http://www.adobe.com.
v Device drivers
Device drivers for factory-installed features are preinstalled on your computer.
The latest device drivers are also available at http://www.ibm.com/pc/support/.
v IBM Drive Letter Access
This software comes on models with CD-RW drives or DVD/CD-RW combo
drives only. You can use this program to copy files to CD-R or CD-RW media.
v IBM Product Registration
You can use this program to register your computer with IBM. When you register
your computer with IBM, information is entered into a database so that you can
be contacted in case of a recall or other problems. Some locations offer
extended privileges and services to registered users.
v IBM RecordNow
This software comes on models with CD-RW drives or DVD/CD-RW combo
drives only. You can use this program to record data or audio to CD-R or CD-RW
media or to create copies of existing CDs.
v WinDVD
This software comes on models with DVD read capability. You can use this
program to play DVDs.
v DVDCreator
This software comes on models with DVD write capability. You can use this
program to create DVDs.
v Norton AntiVirus for IBM
You can use this program to detect and remove viruses from your computer.
v Online Books
You can use this program to access documentation that contains detailed
information about your computer.
v PC-Doctor
This program contains diagnostic tools that you can use within your operating
system. In addition to isolating hardware problems, these tools provide
information about your computer operating environment and some software
components. Support documentation is built into the help system.
v Product Recovery program
You can use this program to recover the operating system and other software
programs in the event of a system failure.
Chapter 1. Introducing the IntelliStation A Pro computer 5

Attention: The Product Recovery program is on a hidden, hard disk drive
partition. Do not delete or otherwise destroy this partition.
You
must have Internet access to use some of these programs. For more
information about connecting to the Internet, see the operating-system
documentation that comes with your computer.
See “Using preinstalled software” on page 11 for more information about your
preinstalled software. For more information about using the recovery programs and
solving problems, see Chapter 5, “Solving problems,” on page 71.
Important:
1. You can reinstall the device drivers and applications that come with your
computer from the directories on your hard disk. For more information about
recovering the software, see “Recovering your operating system and
preinstalled software” on page 94.
2. The device drivers and some programs are also available at
http://www.ibm/com/pc/support/ and on the Device Drivers CD.
Software on CD
In addition to your IBM-preinstalled programs and device drivers, additional software
is provided on the Device Drivers CD or other CDs.
Software available on the World Wide Web
The following software is available from the IBM Web site:
v IBM Director Agent
You can use IBM Director Agent to view detailed information about your hardware
and software, set up alerts, monitor a variety of system resources, and manage
your asset security. IBM Director Agent streamlines and automates personal
computer (PC) systems-management and support tasks, such as asset
deployment and tracking.
v Remote Deployment Manager
Remote Deployment Manager (RDM) is a graphical, server-based system
deployment program that enables mass unattended installations of operating
systems, software images, device drivers, and BIOS code updates to remote
systems. When used with the Wake on LAN feature, Remote Deployment
Manager can remotely turn on your computer so that the installation can be done
while the computer is not being used.
v System Migration Assistant
System administrators can use System Migration Assistant (SMA) to remotely
transfer configurations, profile settings, printer device drivers, and files from an
IBM or non-IBM computer to supported IBM systems.
See the product documentation for these tools to determine whether your operating
system supports this software. Complete the following steps to get information
about these tools or to download any of this software:
1. Go to http://www.ibm.com/pc/support/.
2. Under Download, click Downloads & Drivers.
3. From the Brand drop-down list, click Systems Management; then, click
Continue.
4. Scroll down and click a product to get more details about the product or to
download the product.
6 IntelliStation A Pro Type 6224: User’s Guide