IBM IntelliStation A Pro 6224 User manual

IntelliStation A Pro
Ty pe 6224
User’s Guide


IntelliStation A Pro
Ty pe 6224
User’s Guide


Note:
Before using this information and the product it supports, be sure to read the information in Appendix B, “Notices,” on page 103 and
the Warranty information in the Installation Guide.
Second Edition (June 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the IntelliStation A Pro computer . . . . . . . . .1
Related documents . . . . . . . . . . . . . . . . . . . . . . . .1
Notices and statements used in this document . . . . . . . . . . . . . .2
Features and specifications . . . . . . . . . . . . . . . . . . . . .3
What your computer offers . . . . . . . . . . . . . . . . . . . . .4
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Preinstalled software . . . . . . . . . . . . . . . . . . . . . .5
Software on CD . . . . . . . . . . . . . . . . . . . . . . . .6
Software available on the World Wide Web . . . . . . . . . . . . . .6
Reliability, availability, and serviceability features . . . . . . . . . . . . .7
Chapter 2. Operating the computer . . . . . . . . . . . . . . . . .9
Controls, LEDs, and connectors . . . . . . . . . . . . . . . . . . .9
Turning on the computer . . . . . . . . . . . . . . . . . . . . .10
Using preinstalled software . . . . . . . . . . . . . . . . . . . .11
Running the operating-system setup program . . . . . . . . . . . . .11
Installing other operating systems . . . . . . . . . . . . . . . . .12
Viewing the license agreement . . . . . . . . . . . . . . . . . .12
Registering your computer . . . . . . . . . . . . . . . . . . . .13
Creating an emergency recovery-repair diskette in Windows . . . . . . .13
Creating an IBM Enhanced Diagnostics diskette in Windows . . . . . . .14
Using video features . . . . . . . . . . . . . . . . . . . . . . .15
Video device drivers . . . . . . . . . . . . . . . . . . . . . .15
Changing monitor settings . . . . . . . . . . . . . . . . . . . .15
Using audio features . . . . . . . . . . . . . . . . . . . . . . .16
Using security features . . . . . . . . . . . . . . . . . . . . . .16
Anti-intrusion features . . . . . . . . . . . . . . . . . . . . .16
Component protection . . . . . . . . . . . . . . . . . . . . .16
Data protection . . . . . . . . . . . . . . . . . . . . . . . .17
Locking the keyboard . . . . . . . . . . . . . . . . . . . . .17
Updating system programs . . . . . . . . . . . . . . . . . . . .17
Managing your computer . . . . . . . . . . . . . . . . . . . . .18
Shutting down the operating system . . . . . . . . . . . . . . . . .18
Turning off the computer . . . . . . . . . . . . . . . . . . . . .19
Chapter 3. Configuring the computer . . . . . . . . . . . . . . . .21
Using the Configuration/Setup Utility program . . . . . . . . . . . . .21
Starting the Configuration/Setup Utility program . . . . . . . . . . . .22
Configuration/Setup Utility menu choices . . . . . . . . . . . . . .22
Passwords . . . . . . . . . . . . . . . . . . . . . . . . .24
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent . . . . . . .25
Using the Adaptec HostRAID configuration programs . . . . . . . . . . .25
Using the Adaptec RAID Configuration Utility programs (for Serial ATA RAID) 26
Using the SCSISelect Utility program (for SCSI RAID) . . . . . . . . .27
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . . .28
Configuring the controller . . . . . . . . . . . . . . . . . . . .28
Viewing the configuration . . . . . . . . . . . . . . . . . . . .29
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .30
Using the SCSISelect Utility program (some models) . . . . . . . . . . .30
Starting the SCSISelect Utility program . . . . . . . . . . . . . . .30
SCSISelect menu choices . . . . . . . . . . . . . . . . . . . .30
© Copyright IBM Corp. 2004 iii

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .33
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .33
System reliability considerations . . . . . . . . . . . . . . . . .33
Handling static-sensitive devices . . . . . . . . . . . . . . . . .33
Installing options in your computer . . . . . . . . . . . . . . . . . .34
Major components of your computer . . . . . . . . . . . . . . . .34
System-board option connectors . . . . . . . . . . . . . . . . .35
System-board internal connectors . . . . . . . . . . . . . . . . .36
Optional microprocessor board connectors . . . . . . . . . . . . . .36
System-board external connectors . . . . . . . . . . . . . . . . .37
Removing the side cover . . . . . . . . . . . . . . . . . . . .37
Removing and installing the support bracket . . . . . . . . . . . . .38
Removing the bezel . . . . . . . . . . . . . . . . . . . . . .39
Installing an adapter . . . . . . . . . . . . . . . . . . . . . .40
Cabling an optional SCSI adapter . . . . . . . . . . . . . . . . .43
Installing internal drives . . . . . . . . . . . . . . . . . . . . .44
Installing memory modules . . . . . . . . . . . . . . . . . . .53
Installing a second microprocessor . . . . . . . . . . . . . . . .56
Installing an external SCSI cable . . . . . . . . . . . . . . . . .61
Installing a security rope clip . . . . . . . . . . . . . . . . . . .62
Replacing the bezel . . . . . . . . . . . . . . . . . . . . . .63
Replacing the side cover . . . . . . . . . . . . . . . . . . . .63
Connecting external options . . . . . . . . . . . . . . . . . . . .64
Input/output connectors . . . . . . . . . . . . . . . . . . . . . .64
Audio connectors . . . . . . . . . . . . . . . . . . . . . . .65
Auxiliary-device (pointing-device) connector . . . . . . . . . . . . .66
Ethernet (RJ-45) connector . . . . . . . . . . . . . . . . . . .66
IEEE 1394A (FireWire) connector . . . . . . . . . . . . . . . . .66
Keyboard connector . . . . . . . . . . . . . . . . . . . . . .67
Parallel connector . . . . . . . . . . . . . . . . . . . . . . .67
Serial connectors . . . . . . . . . . . . . . . . . . . . . . .67
Ultra320 SCSI connector . . . . . . . . . . . . . . . . . . . .67
Universal Serial Bus connectors . . . . . . . . . . . . . . . . .68
Video connector . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .71
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .71
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . .73
POST beep codes . . . . . . . . . . . . . . . . . . . . . .73
POST error messages . . . . . . . . . . . . . . . . . . . . .75
Diagnostic programs and error messages . . . . . . . . . . . . . . .79
Text messages . . . . . . . . . . . . . . . . . . . . . . . .79
Starting the diagnostic programs and viewing the test log . . . . . . . .80
Diagnostic error message tables . . . . . . . . . . . . . . . . .81
Small computer system interface (SCSI) messages . . . . . . . . . . .86
PC-Doctor for Windows . . . . . . . . . . . . . . . . . . . . . .86
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .86
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .87
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .87
General problems . . . . . . . . . . . . . . . . . . . . . . .87
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .88
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .88
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .88
Memory problems . . . . . . . . . . . . . . . . . . . . . . .89
Microprocessor problems . . . . . . . . . . . . . . . . . . . .89
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .89
iv IntelliStation A Pro Type 6224: User’s Guide

Option problems . . . . . . . . . . . . . . . . . . . . . . .90
Parallel port problems . . . . . . . . . . . . . . . . . . . . .91
Power problems . . . . . . . . . . . . . . . . . . . . . . .91
Printer problems . . . . . . . . . . . . . . . . . . . . . . .91
Serial port problems . . . . . . . . . . . . . . . . . . . . . .92
Software problems . . . . . . . . . . . . . . . . . . . . . .92
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .92
System-board error LEDs . . . . . . . . . . . . . . . . . . . .92
Microprocessor-board error LEDs . . . . . . . . . . . . . . . . .93
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . .94
Recovering your operating system and preinstalled software . . . . . . . .94
Recovering the operating system . . . . . . . . . . . . . . . . .94
Recovering or installing device drivers . . . . . . . . . . . . . . .95
Using the IBM Enhanced Diagnostics diskette . . . . . . . . . . . . .95
Using the recovery-repair diskette in Windows . . . . . . . . . . . . .96
Updating (flash-updating) the BIOS code on the computer . . . . . . . . .96
Recovering from a POST/BIOS update failure . . . . . . . . . . . . .97
Erasing a lost or forgotten password (clearing CMOS) . . . . . . . . . .98
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .99
Appendix A. Getting help and technical assistance . . . . . . . . . . 101
Before you call . . . . . . . . . . . . . . . . . . . . . . . . 101
Using the documentation . . . . . . . . . . . . . . . . . . . . . 101
Getting help and information from the World Wide Web . . . . . . . . . 102
Software service and support . . . . . . . . . . . . . . . . . . . 102
Hardware service and support . . . . . . . . . . . . . . . . . . . 102
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 103
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 103
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 104
Product recycling and disposal . . . . . . . . . . . . . . . . . . 105
Battery return program . . . . . . . . . . . . . . . . . . . . . 105
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 106
Federal Communications Commission (FCC) statement . . . . . . . . 106
Industry Canada Class B emission compliance statement . . . . . . . . 106
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 107
European Union EMC Directive conformance statement . . . . . . . . 107
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Contents v

vi IntelliStation A Pro Type 6224: User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii IntelliStation A Pro Type 6224: User’s Guide