IBM NetVista A20 User manual

Quick Reference 

Quick Reference 

Note
Before using this information and the product it supports, be sure to read “Safety
Information” on page iii and “Appendix. Product warranty and notices” on
page 23.
Third Edition (February 2001)
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.

Safety Information
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
DANGER
Le courant électrique provenant de l’alimentation, du téléphone et des câbles
de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique :
vNe manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
vBranchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
© Copyright IBM Corp. 2000 iii

vBranchez sur des socles de prise de courant correctement câblés tout
équipement connectéàce produit.
vLorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.;
vNe mettez jamais un équipement sous tension en cas d’incendie ou
d’inondation, ou en présence de dommages matériels.
vAvant de retirer les carters de l’unité, mettez celle-ci hors tension et
déconnectez ses cordons d’alimentation, ainsi que les câbles qui la relient
aux réseaux, aux systèmes de télécommunication et aux modems (sauf
instruction contraire mentionnée dans les procédures d’installation et de
configuration).
vLorsque vous installez, que vous déplacez, ou que vous manipulez le
présent produit ou des périphériques qui lui sont raccordés, reportez-vous
aux instructions ci-dessous pour connecter et déconnecter les différents
cordons.
Connexion:
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d’interface sur des
connecteurs.
4. Branchez les cordons d’alimentation
sur des prises.
5. Mettez les unités sous tension.
Déconnexion:
1. Mettez les unités hors tension.
2. Débranchez les cordons d’alimentation
des prises.
3. Débranchez les câbles d’interface des
connecteurs.
4. Débranchez tous les câbles des unités.
iv Quick Reference

Lithium battery notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed
of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
ATTENTION
Danger d’explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type ou d’un type
équivalent recommandépar le fabricant. La batterie contient du lithium et
peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou
de mise au rebut inappropriée.
Ne pas :
vLancer ou plonger dans l’eau
vChauffer àplus de 100°C (212°F)
vRéparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
vNever install telephone wiring during a lightning storm.
vNever install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
vNever touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
vUse caution when installing or modifying telephone lines.
vAvoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
Safety Information v

vDo not use the telephone to report a gas leak in the vicinity of the leak.
Consignes de sécuritérelatives au modem
Lorsdel’utilisation de votre matériel téléphonique, il est important de
respecter les consignes ci-après afin de réduire les risques d’incendie,
d’électrocution et d’autres blessures :
vN’installez jamais de cordons téléphoniques durant un orage.
vLes prises téléphoniques ne doivent pas être installées dans des endroits
humides, exceptési le modèle a étéconçuàcet effet.
vNe touchez jamais un cordon téléphonique ou un terminal non isoléavant
que la ligne ait étédéconnectéeduréseau téléphonique.
vSoyez toujours prudent lorsque vous procédez àl’installation ou àla
modification de lignes téléphoniques.
vSi vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
vEn cas de fuite de gaz, n’utilisez jamais un téléphone situéàproximitéde la
fuite.
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives
are also sold separately as options. CD-ROM drives and DVD-ROM drives are
laser products. These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21 Code of
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, these drives are certified to conform to the requirements of the
International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825
for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the following
handling instructions.
CAUTION:
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive or DVD-ROM drive could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
CD-ROM drive or DVD-ROM drive. Do not remove the drive covers.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class 3A
or Class 3B laser diode. Note the following statement.
vi Quick Reference

DANGER
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
DANGER:
Certains modèles d’ordinateurs personnels sont équipésd’origine d’une unité
de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues
séparément en tant qu’options. L’unitéde CD-ROM/DVD-ROM est un
appareil àlaser. Aux État-Unis, l’unitéde CD-ROM/DVD-ROM est certifiée
conforme aux normes indiquées dans le sous-chapitre J du DHHS 21 CFR
relatif aux produits àlaser de classe 1. Dans les autres pays, elle est certifiée
être un produit àlaser de classe 1 conforme aux normes CEI 825 et CENELEC
EN 60 825.
Lorsqu’une unitéde CD-ROM/DVD-ROM est installée, tenez compte des
remarques suivantes:
ATTENTION: Pour éviter tout risque d’exposition au rayon laser, respectez
les consignes de réglage et d’utilisation des commandes, ainsi que les
procédures décrites.
L’ouverture de l’unitéde CD-ROM/DVD-ROM peut entraîner un risque
d’exposition au rayon laser. Pour toute intervention, faites appel àdu
personnel qualifié.
Certaines unités de CD-ROM/DVD-ROM peuvent contenir une diode àlaser
de classe 3A ou 3B. Tenez compte de la consigne qui suit:
DANGER
Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des
yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer àl’aide
d’instruments optiques.
Safety Information vii

viii Quick Reference

Contents
SafetyInformation....................iii
Lithium battery notice ...................v
Modem safety information .................v
Lasercompliancestatement.................vi
Information resources ..................xi
Chapter 1. Setting up your computer .............1
Selecting a location for your computer..............1
Arranging your workspace .................1
Comfort.......................1
Glareandlighting...................2
Aircirculation.....................2
Electrical outlets and cable lengths ..............2
Connecting computer cables .................3
Turningonpower ....................4
Finishingthesoftwareinstallation...............5
Software Selections CD ..................5
Creating a Recovery Repair diskette .............5
Other operating systems .................6
Shutting down the computer .................6
Accessing and printing the User Guide .............7
Recording your computer information ..............7
Chapter 2. Troubleshooting and software recovery ........9
Basictroubleshooting...................9
Errorcodes......................10
Softwarerecovery....................12
Using the Recovery Repair diskette .............12
Performing a partial or full recovery .............12
Changing the startup sequence ................13
IBM Enhanced Diagnostics .................14
Running IBM Enhanced Diagnostics from the Product Recovery program 14
Creating an IBM Enhanced Diagnostic diskette .........15
Running the IBM Enhanced Diagnostics from a diskette ......15
Chapter 3. Getting information, help, and service.........17
Getting information ...................17
UsingtheWorldWideWeb................17
Getting information by fax ................17
Getting help and service ..................18
Using the documentation and diagnostic programs ........18
Calling for service ...................18
© Copyright IBM Corp. 2000 ix

Other services ....................20
Purchasing additional services ................21
Appendix. Product warranty and notices............23
WarrantyStatements...................23
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms) .............23
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms) .........27
Part 2 - Worldwide Country-Unique Terms ...........31
Notices ........................36
Processing date data ..................37
Trademarks.....................37
Electronic emission notices ................38
Class B notices ...................38
Federal Communications Commission (FCC) statement......38
Industry Canada Class B emission compliance statement .....39
Avis de conformitéàla réglementation d’Industrie Canada ....39
European Union EMC Directive conformance statement .....39
Class A notices ...................39
Federal Communications Commission (FCC) and telephone company
requirements...................41
Power cord notice ...................43
xQuick Reference

Information resources
This publication is intended to provide the information necessary to install
your IBM®computer and start the operating system. This publication also
includes basic troubleshooting, software recovery procedures, and information
about where to call for help and service.
More information about your computer is available by using Access IBM on
your desktop to link to the following topics:
vUsing your computer
vInstalling software from the Software Selections CD
vInstalling hardware options
vConnecting communication cables
vTroubleshooting common problems
vRegistering your computer
For those with Internet access, the most up-to-date user manuals for your
computer are available from the World Wide Web. To access this information,
point your browser to:
http://www.ibm.com/pc/support
Type your machine type and model number in the Quick Path field and click
Go.
For service information, the Hardware Maintenance Manual is available at
http://www.ibm.com/pc/support on the World Wide Web.
© Copyright IBM Corp. 2000 xi

xii Quick Reference

Chapter 1. Setting up your computer
Before you begin, be sure to read “Safety Information”on page iii. Use these
instructions to set up your computer.
Selecting a location for your computer
Make sure you have an adequate number of properly grounded electrical
outlets for all devices. Select a location for the computer where it will remain
dry. Leave about 50 mm (2 in.) of space around the computer for proper air
circulation.
Arranging your workspace
Arrange both the equipment and your work area to suit you. Light sources, air
circulation, and the location of electrical outlets can affect how you arrange
your workspace.
Comfort
The following guidelines will help you decide what working position suits you
best.
Choose a chair to reduce fatigue from sitting in the same position for long
periods. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs.
Adjust the seat so that your thighs are parallel to the floor and your feet are
either flat on the floor, or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your
wrists in a neutral, comfortable position. Try to keep a light touch on the
keyboard, and your hands and fingers relaxed. Change the angle of the
keyboard for maximum comfort by adjusting the position of the keyboard feet.
Viewing Distance
Lower
Back
Support
Seat
Height
© Copyright IBM Corp. 2000 1

Adjust the monitor so that the top of the screen is at, or slightly below, eye
level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm
(20 to 24 in.), and position it so that you can view it without having to twist
your body.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Place the monitor at right angles to light
sources whenever possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a
window, use curtains or blinds to block the sunlight. You might have to adjust
the Brightness and Contrast controls on the monitor as the lighting changes
throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, place an
antiglare filter over the screen. However, these filters might affect the clarity of
the screen image; try them only after you have exhausted other methods of
reducing glare.
Dust compounds problems associated with glare. Clean your monitor screen
periodically using a soft cloth moistened with a nonabrasive, liquid glass
cleaner.
Air circulation
Your computer and monitor produce heat. The computer fan pulls in fresh air
and forces out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, possibly resulting in malfunction or
damage. Place the computer and monitor so that nothing blocks the air vents;
usually 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air
is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of device power cords and
cables might determine the final placement of your computer.
When arranging your workspace:
vAvoid the use of extension cords. Whenever possible, plug the computer
power cord directly into an electrical outlet.
vKeep power cords and cables neatly routed away from walkways and other
areas where they might be accidentally dislodged.
For more information about power cords, see “Power cord notice”on page 43.
2Quick Reference

Connecting computer cables
Use the following steps to set up your computer. Look for the small icons on
the following pages, and on the back of your computer.
If your computer cables and connector panel have color-coded connectors,
match the color of the cable end with the color of the connector. For example,
match a blue cable end with a blue panel connector, a red cable end with a red
connector, and so on.
1. Check the position of the voltage-selection switch. Use a ballpoint pen to
slide the switch, if necessary.
vIf the voltage supply range is 90-137 V ac, set the switch to 115 V.
vIf the voltage supply range is 180-265 V ac, set the switch to 230 V.
2. Attach the monitor cable to the monitor connector and tighten the screws.
Note: If you have a graphics adapter card, connect your monitor to the
graphics adapter card. That connector might not have a
corresponding icon.
3. Connect the mouse and keyboard to their connectors.
4. Connect a parallel printer or other parallel device cable to the parallel port
connector.
5. Connect a serial device cable, such as an external modem cable, to a serial
connector.
6. Connect any joystick or midi-musical instrument to the optional midi-port
connector, if available.
Chapter 1. Setting up your computer 3

7. Connect any universal serial bus (USB) device cables to the USB
connectors.
8. Connect external audio device cables, such as speakers, microphone, or
headphone cable to the appropriate connector (available on some models
only.)
9. For models with a modem, connect the phone-line cable to the modem
connector. For models with an Ethernet feature, connect the Ethernet cable
to the Ethernet connector.
Important
To operate the computer within FCC Class A or Class B limits, use a
category 5 Ethernet cable.
10. Connect the power cords into properly grounded electrical outlets.
Note: When the power cord is first plugged in, the computer might turn
on for a few seconds, then turn off. This is normal.
Turning on power
Turn on the monitor and other external devices first. Turn on the computer.
When the self-test is done, the IBM logo screen disappears. If your computer
has preinstalled software, the software installation program begins.
Important
Please read the license agreements carefully before using the programs
included with this system. These agreements detail your rights,
obligations, and warranties for the software included with this system.
By using the programs, you accept the terms of these agreements. If you
do not accept the agreements included with this system, do not use the
programs. Instead, promptly return the system for a full refund.
4Quick Reference

If you experience any problems during startup, refer to “Chapter 3. Getting
information, help, and service”on page 17.
Finishing the software installation
After you start the computer for the first time, follow the instructions on the
screen to complete the software installation. If you do not complete the
software installation the first time the computer is turned on, unexpected
results might occur. Once the installation is complete, click the Access IBM icon
on your desktop for more information about your computer.
Software Selections CD
The Software Selections CD contains application programs and support software
for use with your computer. Insert the Software Selections CD into your CD
drive and follow the instructions on the screen.
You can use the CD to:
vInstall software products or documentation directly from the CD on models
equipped with a CD drive.
vCreate an image of the Software Selections CD on your hard disk or on a local
area network (LAN) disk and install the software products from that image.
The Software Selections CD has an easy-to-use, graphical interface and
automated installation procedure for most programs. It also has a help system
that describes the features of the CD.
For more information about installing software from the Software Selections CD,
go to Access IBM on your desktop.
Creating a Recovery Repair diskette
On some computers, the Product Recovery program is accessed by pressing
F11 during startup while the Press F11 prompt is visible. If the file that controls
the F11 prompt becomes damaged or is accidentally erased, the F11 prompt
will not appear and you will not have access to the Product Recovery program.
The only method of recovering from this problem is through the use of the
Recovery Repair diskette. Create a Recovery Repair diskette as soon as possible
and store it in a safe place as a precautionary measure.
To create a Recovery Repair diskette:
1. Start your computer and operating system.
2. Use Windows Explorer to display the directory structure of your hard disk.
3. Open the C:\IBMTOOLS folder.
4. Double-click RRDISK.BAT and follow the instructions on the screen.
Chapter 1. Setting up your computer 5

Other operating systems
If you install your own operating system, follow the instructions that come
with your operating system CDs or diskettes. Remember to install all device
drivers after you install your operating system. Installation instructions are
provided with or on the CDs or diskettes, or in the README files.
Shutting down the computer
When you are ready to turn off your computer, always follow the shut down
procedure. This prevents the loss of unsaved data or damage to your software
programs. To shut down Windows:
1. Click Start on the Windows desktop.
2. Click Shut Down.
3. Select Shut down.
4. Click OK.
6Quick Reference