IDTECH Kiosk V User manual

ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: [phone] Fax [phone]
www.idtechproducts.com [e-mail]
ID TECH Kiosk V User Manual
80185501-001 Rev. A
5 July 2022

ID TECH Kiosk V User Manual
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Copyright© 2022 International Technologies and Systems Corporation. All rights reserved.
ID TECH
10721 Walker Street
Cypress, CA 90630 USA
This document, as well as the hardware and software it describes, is furnished under license and may only be used in
accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change
without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any
errors or inaccuracies that may appear in this document.
Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical,
recorded,or any other method, or translated into another language or language form without the express written consent
of ID TECH. ID TECH is a registered trademarkof International Technologies and Systems Corporation. ID TECH and Value
through Innovation are trademarks of International Technologies and Systems Corporation. Other trademarks are the
property of the respective owner.
Warranty Disclaimer: The services andhardware are provided "asis" and"as-available," andthe use of these services and
hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied
warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any
warranties arising from any course of dealing, usage, or trade practice. ID TECH does not warrant that the services or
hardware will be uninterrupted, error-free, or completely secure.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operationis subject to the following two conditions: (1) this device may
not cause harmfulinterference, and (2) this device must acceptany interference received, including interference that may
cause undesired operation.
The user manualfor an intentional or unintentional radiator shall caution the user that changes or modifications not
expressly approvedby the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The grantee is not responsible for any changes or modifications not expressly approved by the party responsible for
compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipmenthas been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential
installation. This equipmentgeneratesuses and canradiate radio frequencyenergy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determinedby turning the equipment off andon, the user is encouragedto try to correct
the interference by one or moreof the following measures:
•Reorient or relocate the receiving NFC antenna.
•Increase the separationbetween the equipmentand the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TVtechnician for help.
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The NFC antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter and must be installed to provide a separation distance of at least 20cm from all persons.

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IC Compliance Warning
Operation is subject to two conditions: (1) This device may not cause harmful interference, and
(2) this device must acceptany interference received,including interference that may cause undesired operation.
Cautions and Warnings
Caution: The Kiosk V should be mounted 1-2 feet away from other Kiosk Vs. Can be adjusted based
on lane setup.
Warning:
Avoid close proximity to radio transmitters which may reduce the capability of the reader.
CAUTION:
•Risk of explosion if battery is replacedby incorrect type.
•Disposal of a battery into fire or a hot oven or mechanicallycrushing or cutting of a battery can
result in an explosion.
•Leaving a battery in an extremely high temperature surrounding environment can result in an
explosion or the leakage of flammable liquid or gas.
•A battery subjected to extremely low air pressure mayresult in an explosion or the leakage of
flammable liquid or gas.
•Do not ingest battery. Chemical Burn Hazard. This product contains a coin cell battery. If the
battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
•If the battery compartment does not close securely, stop using the product and keep it away
from children.
•If you think batteries might have beenswallowed or placedinside any part of the body, seek
immediate medical attention.

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Revision History
Rev
Date
Changes
By
A
06/27/2022
Initial release.
CB
06/28/2022
Updated battery disposal warning text.
CB
07/05/2022
Updated battery safety warning text.
Updated mounting instructions.
CB

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Table of Contents
1. OVERVIEW........................................................................................................................................................................6
1.1. Universal SDK........................................................................................................................................................ 6
1.2. Encryption..............................................................................................................................................................6
2. FEATURES ........................................................................................................................................................................7
3. KIOSK V SPECIFICATIONS..............................................................................................................................................8
3.1. Power Consumption.............................................................................................................................................9
3.1.1. Working Mode...............................................................................................................................................................................................9
3.1.2. Sleep Mode.....................................................................................................................................................................................................9
3.1.3. Power Off Mode..........................................................................................................................................................................................9
3.2. 24-Hour Device Reboot.......................................................................................................................................9
4. KIOSK V CONNECTORS AND INTERFACES...................................................................................................................9
5. BLUETOOTH PAIRING INSTRUCTIONS...................................................................................................................... 10
6. KIOSK V LED AND SOUND STATE INDICATORS........................................................................................................ 11
6.1. Tamper and Failed Self-Check Indicators ....................................................................................................... 12
6.2. iOS Connectivity: BLE and KIOSK V.................................................................................................................. 12
7. ID TECH UNIVERSAL SDK............................................................................................................................................ 14
8. KIOSK V INSTALLATION............................................................................................................................................... 15
8.1. Parts List............................................................................................................................................................. 15
8.2. Mounting the Kiosk V ........................................................................................................................................ 15
8.3. Connecting to Power ......................................................................................................................................... 17
8.4. Communication via USB.................................................................................................................................... 17
8.5. Connecting to the Data Port............................................................................................................................. 17
8.6. Using the Kiosk V to Make a Purchase............................................................................................................ 17
8.6.1. Presenting Cards or NFC Phones.....................................................................................................................................................17
8.7. Installation Points .............................................................................................................................................. 18
9. RF INTERFERENCE....................................................................................................................................................... 19
9.1. Updating Kiosk V Firmware .............................................................................................................................. 20
9.1.1. Universal SDK Demo App.....................................................................................................................................................................20
9.2. Using the Demo Application............................................................................................................................. 20
10. KIOSK V LOW-LEVEL COMMANDS.......................................................................................................................... 22
10.1. Activate Transaction Command (02-40) ...................................................................................................... 22
10.2. Set CA Public Key (D0-03) .............................................................................................................................. 23
10.3. Get Module Version Information (09-20) ..................................................................................................... 24
10.4. Get Serial Number (12-01)............................................................................................................................. 25
11. PERIODIC INSPECTION INSTRUCTIONS.................................................................................................................. 26
12. DECOMMISSIONING PCI-CERTIFIED DEVICES....................................................................................................... 26
13. TROUBLESHOOTING.................................................................................................................................................. 27

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1. Overview
The ID TECH Kiosk V is a compact, one-piece EMV contactless reader with PCI PTS 6.X, designed to
support contactless EMV transactions based on ISO 18092, ISO 14443 Type A/Type B/MiFare
compatible cards, fobs, and tags, as well as NFC phones.
The Kiosk V supports USB-C host communication using the protocol defined in the NEO Interface
Developers Guide. This comprehensive guide describes all the firmware commands and other features
available in NEO-series devices; it is the authoritative source for technical information of interest to
systems integrators; contact your ID TECH representative to obtain a copy of this guide, which is
available only on request.
1.1. Universal SDK
A feature-rich Windows-based Universal SDK is available to aid rapid development of applications
that talk to Kiosk V. The SDK is available for the C# language on Windows and comes with sample
code for demo apps. To obtain the SDK and other useful utilities, demos, and downloads, be sure to
check the Downloads link on the ID TECH Knowledge Base (no registration required).
1.2. Encryption
Kiosk V supports industry-standard Triple DES or AES encryption, with DUKPT-based key
management (per ANSI X.9-24). Encryption can be configured to occur with a data variant as desired.
ID TECH operates a certified Key Injection Facility, capable of injecting your unit(s) with any required
keys. Consult your ID TECH representative to learn about all available options involving key injection.

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2. Features
The Kiosk V supports the following transaction types:
•ISO/IEC 14443 Type A and B
•ISO 18092
•ISO 7816
•ISO 15693
•Suitable for transit, kiosks, parking and various other unattended and attended verticals.
•Consumer Intuitive: Equipped with LEDs and sound to provide visual and audible cues to
enable smooth and seamless transactions.
•Secure: Provides highly secure transactions whether financial, pre-paid, loyalty, or gift cards.
Data is encrypted at the time of the transaction and never travels in clear-text form.
•Self-contained NFC antenna
•Kiosk V is certified with Visa Ready for Transit
This document assumes that users are familiar with their host systems and all related functions.

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3. Kiosk V Specifications
Hardware
MTBF
500,000 hoursbased on TelcordiaTechnologies SR-332modeled at 40°C.
Transmitter Frequency
13.56 MHz +/- 0.01%
Transmitter
Modulation
ISO 14443-2 Type A
Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fallISO 14443-2 Type B
Rise/Fall Time: < 2 µsec. each; 8% - 14%ASK ISO 18092
ISO 21481(PCD & NFC)
Receiver Subcarrier
Frequency
847.5 KHz
Receiver Subcarrier
Data
ISO 14443-2 Type A: Modified Manchester ISO 14443-2 Type B: NRZ-L, BPSK
ISO 18092
ISO 21481(PCD & NFC)
Typical Read Range
0-4 cm (0 to 1.5 inches)
Physical
Length
75 mm (2.95 inches)
Width
60 mm (2.36 inches)
Depth
9.6 mm (0.38 inches)
Environmental
Operating
Temperature
-30° C to 70° C (-22° F to 158° F), max change of 10° C per hour
Storage Temperature
-40° C to 85° C (-40° F to 185° F) [non-condensing]
Operating Humidity
Up to 90% non-condensing, maximum 95%
Storage Humidity
Up to 90% non-condensing, duration 3 months
Transit Humidity
Up to 95% non-condensing, duration 1 week
Operating Environment
Water resistant for indoor and outdoor use
IK Rating
IK 08
IP Rating
IP 65
Electrical
Reader Input Voltage
+5V (USB port-powered)
Working Current Rated
power
Maximum field
strength Battery (for
real-time clock)
400mA in Auto Polling mode
<1000Mw
2.6 dBuA/m at 3m
CR2032 20.5mm x 4.5mm, 220mAh ("coin" battery), lifetime 5 years

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3.1. Power Consumption
Note the following information about Kiosk V power consumption.
3.1.1. Working Mode
Working
Mode
Contactless
<400mA/5V
Idle
<200mA/5V
Standby < 2.5mA/5V
3.1.2. Sleep Mode
•Kiosk V sleep mode power consumption is <2.5mA/5V. Kiosk V units can wake up to normal
mode within <500ms.
3.1.3. Power Off Mode
•Power Off mode power consumption is <10uA/5V. Kiosk V units can wake up to normal mode
within <3s.
3.2. 24-Hour Device Reboot
Per PCI Requirements, this device reboots every 24 hours. Please contact your device integrator if
you need to check the reboot time for your unit.
4. KIOSK V Connectors and Interfaces
The KIOSK V is designed to work Windows, Android, and iOS via a physical USB C, and Bluetooth
communication.
•USB C communicates with popular Android mobile phones and tablets.
•Bluetooth connection supports both Android and iOS.
When communicating over USB, the KIOSK V’s default emulation mode is USB HID.

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5. Bluetooth Pairing Instructions
In addition to the following instructions, see the section on iOS Connectivity for more information on
using an iPad or iPhone in conjunction with the KIOSK V.
1. Enable the Bluetooth device search function on the host smart phone or tablet.
2. Make sure the KIOSK V is charged or connected to a power source via USB.
a. When connected to a power source, the KIOSK V automatically activates
Bluetooth.
3. When not connected to a power source, press the KIOSK V’s power button to
automatically activate Bluetooth.
4. Find a Bluetooth device named IDTECH-BLE-XXXXX on the host smart phone or tablet
and select Pair.
5. Enter the password for pairing. The default password is 123456.
6. Follow the payment transaction instructions provided by a compatible payment
application maker to complete a transaction.
The KIOSK V will remain connected via Bluetooth to the host device indefinitely when powered via the
USB cable.
When connecting to an iOS device, please install a compatible payment application and follow the
instructions provided by that application’s maker. See iOS Connectivity: BLE and KIOSK V below for
more information.

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6. KIOSK V LED and Sound State Indicators
The KIOSK V uses the following LEDs and sounds to indicate various statuses, including power
management, Bluetooth, transactions, and security.
Device State
LED1
LED2
LED3
LED4
Beeper
1
Device FW, certificates,or keys
self-test failed.
○
off
○
off
○
off
●
blink
Beeps
Device Tampered
○
off
○
off
○
off
●
blink
Beeps
Device Deactivated
○
off
○
off
○
off
●
blink
Beeps
Device Activated2
○
off
○
off
○
off
●
on
Off
Device Key Missing3
●
blink
●
blink
●
blink
●
blink
Off
Ready for Transaction
●
blink
○
off
○
off
○
off
Off
Connecting to Bluetooth
○
off
○
off
○
off
●
blink Off
Bluetooth Connected
○
off
○
off
○
off
●
on
Beeps
Once
Bluetooth Connection Failed
○
off
○
off
○
off
●
on
Beeps
Twice
Bluetooth Transmitting Data
○
off
○
off
○
off
●
on
Off
Transaction Started4
●
on
○
off
○
off
○
off
Off
Transaction Successful5
●
on
●
on
●
on
●
on
Beeps
Once
1Note that “beeps” indicates constant beeping unless the description includes a specific number of beeps(such
as “twice”).
2The device has loaded certificates successfully and is activated.
3The device only has LCL-KEK; the required key is not injected.
4The transaction has started and the device is waitingto read a card.
5LEDs remain on for 1000ms.

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Device State
LED1
LED2
LED3
LED4
Beeper
1
Transaction Failed
○
off
○
off
○
off
○
off
Beeps
Twice
6.1. Tamper and Failed Self-Check Indicators
The KIOSK V displays the following indicators when it has been tampered or has any of the other
following internal issues, such as an expired certificate, missing key, or similar fault discovered during
a self-check.
Indicator
Tampered Status
LED
LED4 blink Red
Buzzer
Alarm tone
6.2. iOS Connectivity: BLE and KIOSK V
The KIOSK V uses Bluetooth 5.0, also known as Bluetooth BLE (Bluetooth Low Energy). Unlike
previous versions of Bluetooth, BLE does not require users to first pair their devices through the
Bluetooth Settings in Apple iOS. If a payment application provider has enabled BLE scanning in their
application, Apple iOS scans and locates all BLE devices in range to automatically connect with the
KIOSK V.
It is critical to note that if the KIOSK V is paired via the iOS Settings page, it will display as a
connected device but not function with a payment app.
Unlike other operating systems that can detect or specify a BLE device by its MAC address, Apple
does NOT allow users to specify a BLE device by MAC address for security reasons. Instead, after a
device is selected by its "friendly" name (see the next paragraph), the Apple iOS calculates a unique
identifier to allow any that device to make further connections directly.

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The KIOSK V has a default friendly name of IDTECH-BLE-XXXX. This is the default name the ID TECH
Universal SDK uses to connect to the first KIOSK V it encounters if no other friendly name is set in the
SDK, or when the iOS-generated device identifier is not provided. See links given near the end of this
document for information about the Universal SDK.
Note: The Universal SDK is primarily of interest to developers. If an application provider or POS
software partner has already provided software to use with the KIOSK V, you do not need to obtain
the SDK.

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7. ID TECH Universal SDK
By virtue of its EMV L2 kernel, KIOSK V is designed to be compatible with a wide range of third-party
payment applications. ID TECH offers a Universal SDK (available for iOS, Android, or Windows) to
enable rapid application development using KIOSK V as the target device. The languages supported
include Objective C (on iOS), Java (on Android), and C# (on Windows). The Universal SDK includes rich,
powerful libraries that make sending commands to the KIOSK V comparatively easy while greatly
facilitating debugging and event handling.
To obtain the Universal SDK free of charge, visit ID TECH's KIOSK V product page and select the
version of the SDK that applies to your desired host platform (Android, iOS, Linux, MacOS, or
Windows).
Normally, development of applications that take advantage of KIOSK V's capabilities can be done in a
high-level language like C# or Java (using convenience objects and data structures defined in the
Universal SDK), obviating the need to send byte commands directly. Nevertheless, it is possible to
communicate with the device at a low level if necessary. For a command reference for KIOSK V,
request the NEO Interface Developers Guide (IDG), P/N 80139403-001. This document includes not
only low level (firmware) commands but error codes, response codes, and information on various
default settings.

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8. Kiosk V Installation
This section provides information on how to install the Kiosk V on a kiosk.
8.1. Parts List
Verify that you have the following hardware for the installation of the Kiosk V:
•Kiosk V.
•USB Cable: a standard USB-C cable could be used for both data communication and power.
ID TECH also supplies these USB-C cables:
•80185215-001 (Standard Straight, lock-in Connector Cable - USB-A to USB-C)
•80185213-001 (Right-Angled, lock-in Connector Cable - USB-A to USB-C)
8.2. Mounting the Kiosk V
Warning: The RF field of the NFC antenna is sensitive to the proximity of metal. If you are mounting
the Kiosk V in a metal surface, you have three options:
•Mount with the RF emitting surface of the Kiosk V at least 1cm forward of any metal.
•Mount with the RF emitting surface of the Kiosk V at least 1cm behind any metal. This will
reduce the effective range of the antenna inside the Kiosk V.
•Mount flush with the metal but allow a minimum of 1cm distance from the metal.
Note: For safety reasons, make sure to mount the Kiosk V at a height no greater than two meters
from the floor.
Kiosk V Part# IDVK-5XX:

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Note: The Kiosk V is post-compatible with Kiosk III and Kiosk IV dimensions. Posts are 36mm
apart in the lengthwise direction and 32mm apart widthwise. See drawing below.
Use the following instructions to mount the Kiosk V on the exterior of a kiosk structure:
1. Using the Drill Template below, locate and mark the (4) 3.5mm (0.138 inch) mounting holes.
Note: Verify the orientation of the Kiosk V before marking and drilling the holes. The rectangle hole
should be located towards the bottom of the mounting location to ensure that the Kiosk V is
oriented correctly with the LEDs at the top.
2. Using the Drill Template, locate and mark the 9.95mm*15.77mm(0.392inch*0.621inch)
rectangle hole (used for connecting the USB-typeC cable to the Kiosk V).
3. Align the four M3 screws with the mounting holes and attach the Kiosk V to the outside
surface.
4. Use the four screws to secure the Kiosk V to the outside surface of the kiosk. Make sure to
tighten the screws securely so that the Kiosk V does not move on the outside surface of the
kiosk.
5. Route the end of the USB-Type C cable through the rectangle hole into the kiosk and tighten
the two M2 screws in the over mode of the USB-Type C cable to ensure the cable is locked
reliably.

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8.3. Connecting to Power
The Kiosk V can be powered via the USB port.
8.4. Communication via USB
The PID is 4690 (hex).
8.5. Connecting to the Data Port
The Kiosk V connects via USB-C.
8.6. Using the Kiosk V to Make a Purchase
The section below describes how to use the Kiosk V to make purchases.
8.6.1. Presenting Cards or NFC Phones
The Kiosk V supports Open Loop and Close Looppayments using Contactless/NFC/ technology.
Present the card/phone in close proximity to the front portion of the Kiosk V. Present the card/phone
so that maximum surface area is parallel to the Kiosk V as shown here:
The Kiosk V should beep, and the four green LEDs should illuminate in sequence, then all will
illuminate together, briefly (750 msec), to indicate a successful test.
This tests the Kiosk V’s ability to read the Contactless test card. The reader produces no reaction in
the case of an unsuccessful test. If you use a test card and the Kiosk V, a dummy transaction can be
tested. The transaction will not be authorized and will come back with a response but will at least
test for end-to-end connectivity. ID TECH’s Universal SDK Demo App (uDemo) is available free of
charge for this test.

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8.7. Installation Points
•The Kiosk V is designed to be mounted on a metal surface and in close proximity to any
internal motors and electrical devices that may be operating inside the kiosk. However, the
Kiosk V is susceptible to RF and electromagnetic interference. It is important that the unit not
be mounted near (within 3 or 4 feet) large electric motors, computer UPS systems, microwave
transmitters (Wi-Fi routers), anti-theft devices, radio transmitters, communications equipment and
so on.
•Close proximity of metal to the RF-emitting end of the NFC antenna can greatly reduce the NFC
antenna’s range. See the precautions described in Mounting the Kiosk V.
•Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and
invisible to customers. Label the cable ends, host, ID TECH and power, to simplify connection
testing or component replacement.
•Test the Kiosk V installation using a test card to perform an end-to-end transaction (the same
as an actual purchase on the Kiosk). The kiosk display panel (if it exists) should display
"Requesting Authorization." Even if the transaction is declined (as it should be with a test
card), it will prove connectivity all the way through the system. If possible, the store manager
or some other responsible party should test each Kiosk V on a regular basis (perhaps at the
start of each day or at least once per week) with a test card to ensure continued operation
and functionality. If the kiosk is rebooted on a regular basis (such as every night), it is
important to test the contactless reader as soon as possible afterwards to ensure continued
communication to the kiosk host.

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9. RF Interference
Q. Why do I need to know about RF interference?
A. Contactless payment uses radio frequency technology to send card data to a contactless terminal
reader.
Q. How can RF interference affect contactless payment?
A. RF interference can cause data errors. If RF interference is present, contactless payment devices
may operate intermittently or inconsistently.
Q. Where does RF interference come from?
A. Radio frequency interference (RFI) can originate from a wide number of sources at the point-of-
sale (POS). Some examples of sources of RF energy and RF interference include:
AM/FM radio, TV transmitters, 2-way radios, pagers, mobile telephones, power lines, transformers,
medical equipment, microwaves, and electromechanical switches.
Q. What should I do if I suspect RF interference exists in my environment?
A. Begin by inspecting your environment for possible sources of RF interference.
Q. Do equipment manufacturers test their devices for RF interference?
A. Electronic equipment is tested for RFI sensitivity by the manufacturers. These tests are performed
in a controlled laboratory environment and will often not replicate the types of devices that would be
encountered in your point-of-sale (POS) environment.
Q. What RF levels will impact RF operations?
A. Factors that can cause RF interference vary case-by-case. There are no set rules defining a single
RF level that will cause RFI. RFI depends on the sensitivity of the equipment under consideration, or
how low an interpreting signal can be in the presence of the equipment and cause problems.
Equipment can be particularly sensitive to very low signal levels of one frequency and yet be quite
immune to high signal levels of another frequency - so frequency is an important factor. Some
electronic system components are internally shielded and have a very high immunity to interference;
but generally, most equipment has not been so engineered.

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9.1. Updating Kiosk V Firmware
ID TECH strongly recommends updating firmware via the Universal SDK. Consult the Universal SDK
Guide for your desired platform (included in the ZIP file downloaded from the Kiosk V product page)
for integration details.
Note:
Firmware downloads must be done via a USB-C to USB-A cable or a USB OTG cable for
mobile Android devices; Kiosk V readers do not support firmware over Bluetooth.
9.1.1. Universal SDK Demo App
The Universal SDK comes with a rich, fully featured demo app that allows users to run the KioskV in
USB mode. Visit the Knowledge Base and go to the Kiosk V product page to download the Universal
SDK Demo app as a standalone executable, separate from the SDK; the full SDK is not required to use
the demo. Be sure to check out the Universal Demo QuickStart Guide for more detailed instructions
about using the Universal SDK Demo app.
9.2. Using the Demo Application
Follow the steps below to run the Universal SDK Demo app on Windows:
1. Plug the Kiosk V into the host device with a USB-to-micro-USB cable (not included).
2. Double-click the UniversalSDKDemo.exe file and allow a few seconds for the main window to
appear (see illustration below).