IDW G-Series User manual

G-Series Cooler
Instruction Manual
G-11c/GCG-11c
UPRIGHT COOLER
Manual is for the following models:
G-11C, GCG-11C,
G-11BC, GCG-11BC,
G-11-C31N*, GCG-11-C31N*
G-11-BC31N*
GCG-11-BC31N*
GCG-11-PC31N*
GCG-11-WC31N*
GCG-11-ZC31N*
GCG-11-AC31N*
GCG-11-SC31N*
GCG-11-2SC31N*
*G,I,M,7,J plug

Innovative DisplayWorks
G-11/GCG-11c
FOR YOUR FUTURE REFERENCE
• This easy-to-use manual will guide you in getting the best use of your cooler.
• Remember to record the model number and the serial number. This information can be found on the
inside of your cooler.
• Keep your receipt with this manual for future warranty service.
Model #:
Serial #:
Date of Purchase:
2
TABLE OF CONTENTS
Parts & Identication ..........................................................3
Safety Precautions ..............................................................4
Features..............................................................................5
Flammable R290 Warnings .................................................5
Instructions.........................................................................5
Ambient Environment..........................................................5
Preparation Before Operation..............................................6
Replacing the Interior Light.................................................7
Replacing the Door LED Lights.............................................8
Replacing the Canopy Light .................................................9
Startup, Operation & Temperature Adjustment...................10
Lit Door ‘Logo’ Switch........................................................ 10
Repair & Maintenance for Refrigeration Drawer.................10
Condenser Maintenance .................................................... 11
Cleaning Shutdown Questions & Answers........................... 11
Canopy Graphics Replacement........................................... 12
Setting Up Power Cord Holder............................................ 12
Troubleshooting ................................................................ 13
After-Sales Service............................................................. 13
GCG-11c Circuit Diagram.................................................... 14
GCG-11c Electrical Wiring Diagram..................................... 15
G-11c Circuit Diagram........................................................ 16
G-11c Electrical Wiring Diagram......................................... 17
G-11c
GCG-11c
Instruction Manual
Manual is for the following models:
G-11C, GCG-11C,
G-11BC, GCG-11BC,
G-11-C31N*, GCG-11-C31N*
G-11-BC31N*
GCG-11-BC31N*
GCG-11-PC31N*
GCG-11-WC31N*
GCG-11-ZC31N*
GCG-11-AC31N*
GCG-11-SC31N*
GCG-11-2SC31N*
*G,I,M,7,J plug

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
43
1. Glass Door
2. LED Light inthe Glass Door
3. Upper and Lower Sides LED Light Cover (2)
4. Left and Right Sides LED Light Cover (2)
5. Door Gasket
6. Evaporator Fan Baseboard
7. Evaporator Fan
8. LED Light
9. Pilaster (4)
10. Shelf (6)
11. Shelf Clip (28)
12. Control Panel
13. Thermostat Panel
14. Thermostat
15. Evaporator
16. Return Pipe
17. Muffler Connecting Pipe
18. Canopy
19. Canopy Sign
20. LED Light Inside Canopy
21. Inserts
22. Top Strip Inside Canopy
23. Low Strip Inside Canopy
24. Top Frame of Canopy
25. Low Frame of Canopy
26. Air Channel Panel
27. Upper Right Hinge
28. Upper Left Hinge
29. Upper Hinge Axle
30. Foam Cabinet
31. Bumper Block (2)
32. Electric Box
33. Electric Box Cover
34. Light Switch (2)
35. Switching Power Supply of LED Light
36. Fixing Board of LED Power Supply
37. Compressor Guard
38. Leveling Leg (4)
39. Lower Baseboard
40. Compressor
41. Power Cord
42. Upper Baseboard
43. Drain Pan
44. Condenser Fan Baseboard
45. Condenser Fan
46. Condenser
47. Filter Dryer
48. Connecting Tube for Filter Dryer
49. Connecting Tube for Condenser
50. Fixing Bracket for Grill
51. Lower Left Hinge
52. Lower Right Hinge
53. Lower Hinge Axle
54. Plastic Fixation Column (2)
55. Grill
SAFETY PRECAUTIONS
When using this appliance, always follow the basic safety precautions:
1. This appliance is intended for commercial only or similar use.
2. DO NOT use the appliance outside. For indoor use only
3. DO NOT use jet/pressure washers to clean this appliance.
4. DO NOT allow children to play with the packaging, and destroy plastic bags safely.
5. Always switch off and disconnect the power supply to the unit before cleaning.
6. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly quali ed
persons in order to avoid a hazard.
7. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
8. Children should be supervised to ensure that they do not play with this appliance.
9. This appliance can be used by children age 8 years and above; and persons with reduced physical, sensory
or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with
the appliance. Cleaning and user maintenance shall not be preformed by children without supervision.
10. The appliances are not intended to be operated by means of an external timer or separate remote-control system.
11. Keep the appliance and its cord out of reach of children less than 8 years of age.
12. Do not store explosive substances such as aerosol cans with a  ammable propellant in this appliance.
Please save these instructions!
DANGER!
Proper Disposal of the Refrigerator
PRE-CAUTION, NON-OPERATING COOLERS SHOULD HAVE:
1. Glass door removed.
2. Shelves kept in place in order to prevent any small child from climbing inside cooler.
FOR PROPER DISPOSAL OF COOLER: Distributors / retailers need to contact a quali ed service
technician:
1. To recover all Freon/refrigerant from the cooler
2. To remove the compressor or remove the oil from the compressor
Then the distributor / retailer can contact their local metal recycling center to pick up the remaining cabinet, shelves,
etc. By law, disposal of hazardous wastes may be subject to  nes and imprisonment under the provisions of the
environmental regulations.
This appliance uses ammable insulation blowing gas, please dispose of the appliance according to the local regulation. The
distributor/retailer can contact their local metal recycling center to pick up the remaining cabinet, shelves, etc. By law, disposal
of hazardous wastes may be subject to nes and imprisonment under the privisions of the environmental regulations.
PARTS & IDENTIFICATION

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
65
PREPARATION PRIOR TO OPERATION
•Remove all packaging materials before using cooler.
 Thisincludes:foampedestal,adhesivetape(usedtoxaccessories)andprotectivegaskets.
• Inspectcoolerforconcealeddamage.Immediatelyleaclaimwiththefreightcarrierifthereisdamage.
IDW is not responsible for damage incurred during shipping.
•For proper operation, place the cooler on a dry, level surface.
• Cleantheinteriorsurfacewithasoftclothandlukewarmwaterbeforeoperation.
•Keep cooler in an upright position for 30 minutes prior to use.
• IDWrequiresthatasoleusecircuitbededicatedfortheunit.Failuretodosovoidswarranty.
WARNING:Donotuseextensioncords.
WARNING:Compressorwarrantiesarevoidifcompressorburnsoutduetolowvoltage.
WARNING:Powercordshouldnotberemovedoralteredinanyway.
Leveling
•Setunitinitsnallocation,makingcertainthereisadequateventilationintheroom.
WARNING:Warrantyisvoidifventilationisinsufcient.
•Proper leveling of the GCG-11c cooler is critical to it operating correctly. Condensation removal and door
operationwillbeaffectedbyleveling.
<The cooler should be leveled front to back and side to side with a level.
•Ensure that drain hose or hoses are positioned in the pan.
•Removeplugandcordfrominsidethelowerrearofthecooler.
•Theunitshouldbeplacedcloseenoughtotheelectricalsupplysothatextension
cords are never used.
Shelving Installation (Maximum load per shelf is 9kg.)
•Position all four
shelf clips equal
in distance
from the
oor
forat
shelves.
•Hook shelf
clips on
shelf
strip.
•Place shelf on
shelf clips.
FEATURES
•Designed with an elegant shape and quick refrigeration speed, this commercial-grade product is an ideal choice for
shopping malls, supermarkets, hotels, etc.
•Transparent glass doors are built with hollow, toughened glass that provides a high level of heat insulation. Clear
doors allow for high product visibility.
•The forced air system allows for fast cooling speeds, which helps maintain a consistent temperature.
•Adjustable shelves allow for a wide variety of products to be stocked.
•A built-in lock offers the ability to secure products.
•The refrigeration unit is designed for easy access, allowing for fast and simple repairs.
•This equipment is intended for storage and display of non-hazardous packaged product.
CAUTION FLAMMABLE REFRIGERANT
•WARNING – Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for
building-in.
• WARNING – Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
• DO NOT damage the refrigerant circuit..
• DO NOT use electrical appliances inside the food storage compartments of the appliance, unless they are of the type
recommended by the manufacturer.
INSTRUCTIONS
Ambient Environment
•Place cooler on an even surface to reduce vibration and noise.
•To transport, do not tilt the cooler beyond a 45 degree angle.
•Do not place cooler in direct sunlight or near any heat sources.
•Do not place cooler in environment temperatures that exceed 109°F.
•Do not place cooler in below normal temperatures.
•Do not place cooler in extreme humid environments, this may cause components to rust.
•Do not place cooler near constant running or splattering water, this may cause immediate damage to refrigeration
system.
•Must allow at least 2” between rear of cooler and wall for proper ventilation and heat dissipation of cooler.
•Do not place furniture or other articles with sharp edges near the cooler in order to prevent damage to the glass door.
4”

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
REPLACING THE DOOR LED LIGHTS
1Unplug the cooler.
2Remove plastic cover.
3Disconnect top
light strand.
4Disconnect middle light
strand.
5 Unscrewlightstrand.
REPLACING THE INTERIOR LIGHT
1 Squeezebothsidesoftheplasticcoverwithyourngertipstoremove.
4 ToinstallLEDlightsfollowtheabovedirectionsinreverseorder.
2Disconnect the lights.
3Remove LED light strand.
87
6Remove entire light strand.
7 ToinstallLEDlightsfollowtheaboveinstructionsinreverseorder.
Notes:IfthereareanymalfunctionswiththemaincontrolpanelofLEDlights,
please contact a professional for replacement.

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
STARTUP, OPERATION AND TEMPERATURE ADJUSTMENT
Operation
•Priortostockingcoolerwithproduct,itshouldbeoperatedemptyforhalfanhour.
Temperature Adjustment
Lit Door “Logo” Switch
Operation
•Thelightswitchlocatedatthebottomlefthandsideontherearofthe
cabinetistheON/OFFswitchfortheLitlogolocatedonthedoorofcooler.
REPAIR AND MAINTENANCE FOR REFRIGERATION DRAWER
* A CERTIFIED TECHNICIAN IS REQUIRED TO REPAIR ALL REFRIGERATION COMPONENTS
FOR WARRANTY PURPOSES.
For convenient repair, the refrigeration components (compressor, evaporator, condenser,
evaporationfan,condensationfanandlter)aredesignedusingasplit
system; any component can be easily replaced. Replacement procedure is
asfollows:
1Unplug the unit.
2 Removethescrewsfromthefrontgrill,andthenremovethegrill.
3Unplug all connections and terminals that are in need of repair.
•G-11c/GCG-11c performance testing position of the thermostat is around 4.5-6.
4 Usingascrewdriver,removescrews
fromrefrigerationdrawer.
5 SlidetheRefrigerationDrawerouttoeasilyaccess
refrigeration components. Remove the component to replace or repair.
6After repair, re-install all parts using the reverse procedure.
4 Page9
REPLACING THE CANOPY LIGHT
1UnscrewtheGraphicsHolderontheLeftHandSideoftheTopCanopy
2Carefully slide out the entire Graphics piece.
6ToinstallLEDlightparts,followtheabovedirectionsinreverseorder.
3DisconnecttheLEDlightwiring.
5Remove LED light parts.
4PullouttheLEDlightpartsfromthetwoclips.
109

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
CONDENSER MAINTENANCE
It is essential to keep the condenser coils clean and free of dust and debris at all times. It is required to
periodicallycleanthecondensercoilswithasoftbristlebrushorvacuum-cleanertoproperly
maintain the refrigeration system. Failure to clean the condenser at regular intervals may
causefailureoftherefrigerationsystemandcouldvoidthewarranty.
1 Remove the rubber cap from the front Grill.
2UsingasmallPhillipsheadscrewdriver,removethethreescrewsas
shown.
3Thefrontplasticgrillcannowberemovedbypullingitup.
4Usingplasticbristlebrush,carefullycleanthecoilbeingawarethatcoilscan
bendorbedamagediftoomuchforceisused-shownleft.
5ReplacegrillandutilizethePhillipsscrewdrivertotightenthescrewsintoplace,
replace the rubber caps.
CANOPY GRAPHICS REPLACEMENT
1 UnscrewtheGraphicsHolderontheLeftHandSideoftheTopCanopy
2Carefully slide out the entire Graphics piece.
3 ReplacewithanewGraphicspiece.
4 CarefullyinsertandslideinthenewGraphicspiece.
5 FixtheGraphicsHolderbyfasteningthescrew.
SETTING UP SPACER & POWER CORD HOLDERS
TheG-11c/GCG-11cissuppliedwithoneset(2pieces)ofSpacerstohold
theextralengthofPowerCord(showninpicturebelow)
1TakeoutthetwoSpacersandscrewssuppliedinthe
AccessoryPackshippedwiththeCooler.
2UseaPhilipsscrewdrivertoxthetwoSpacersat
positionsasshowninpicturebelow.
1211
MAINTENANCE
Cleaning
• Unplug the cooler before cleaning.
• Use a soft cloth or sponge with water or soap (non-corrosive mild detergent). After cleaning, wipe the cooler using a
dry cloth to prevent the cooler from rusting.
• Do not spray water on the cooler, and do not use hard or steel brushes to clean the cooler.
• Do not use organic solvents, boiling water, washing powders or acids while cleaning.
• A drain or waste outlet may be provided for the draining of a display refrigerator. If the display refrigerator drains are
provided for  ushing, they shall have a minimum internal diameter of 1˝ (25mm).
If the cooler will be in a non-operational state for a long period of time, clean as
instructed above, and keep the door open until interior is dry.
Model
VOLUME(L)
RATED
VOLTAGE
CLIMATE CLASS
RATED
CURRENT
LAMP INPUT
POWER
REFRIGERANT
G-11C,G-11BC,
G-11-C31N*,
G-11-BC31N*, 9.6W
GCG-11C, GCG-11BC,
GCG-11-C31N*,
GCG-11-BC31N*,
GCG-11-PC31N*,
GCG-11-WC31N*,
GCG-11-ZC31N*,
GCG-11-AC31N*,
GCG-11-SC31N*,
GCG-11-2SC31N*,
12W
remark:“* ”stands for “G,I,M,7,J”plug
127 220-240V/50Hz 4(30-55%) 0.7A R290/60g
SPECIFICATIONS

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
GCG-11c CIRCUIT DIAGRAM
For Models: GCG-11C, GCG-11BC, GCG-11-C31N*, GCG-11-BC31N*, GCG-11-PC31N*,GCG-11-WC31N*, GCG-11-ZC31N*, GCG-11-AC31N*,
GCG-11-SC31N*, GCG-11-2SC31N* (*G,I,M,7, J plug)
4
A. Evaporator Fan
B. Power Supply for LED Lights
C1. On/Off Switch for Interior and Canopy Light
C2. On/Off Switch for Lit Door Logo Light
D1. Interior Top LED Light
D2. Door Side LED Light
D3. Canopy LED Light
D4. Door Logo LED Light
E. Thermostat
F. Condenser Fan
G. Overload Protector
H. Compressor
I. Capacitor
J. Compressor PTC
1413
TROUBLESHOOTING
The following are not Malfunctions:
Issues Solutions
Liquid  owing noise within cooler This liquid is the sound of the cooling agent  owing through the pipes.
Refrigeration system is shutdown for
longer periods of time while temperature
inside is still very low.
This refrigerator has a strong level of heat preservation and can main-
tain a relatively ambient temperature.
Condensation on glass door This may be due to a high indoor humidity or a low inside temperature
value may be set. Wipe the door dry with a towel.
1This refrigerator has been designed and manufactured according to National standards. If there are any questions
during use, refer to this operation manual to help troubleshoot problems.
2When disposing of the cooler, please remove the door and lock assembly to avoid children accidentally becoming
trapped inside the cooler.
AFTER SALES SERVICE
Any product has the possibility of malfunction. Please observe the cooler’s operation and any changes to product being
stored. If there are any abnormal cases, refer to the table below. If there is still no change after following the below
instructions, please inform our service center in a timely manner to avoid a further loss of the unit.
Issues Solutions
Cooler is not functioning. Please check power supply:
• The plug is not securely inserted into the wall socket
• Check for low voltage
Cooler is not keeping product cool. • Provide ample space between all products to ensure proper
circulation of air.
• Keep unit away from direct sunlight or other heating source.
• Keep door closed as often as possible.
• Be certain cooler is not touching external objects or walls.
Excessive noise • Be certain the cooler is placed on a level surface.
• Be certain cooler is not touching external objects or walls.
Correct Disposal of this product
This marking indicates that this product should not be disposed of with other household
waste throughout the EU. To prevent possible harm to the environment or human health due
to uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of
material resources. To return your used device, please use the return and collections system,
or contact the retailer where the product was purchased for instructions on disposal.

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
GCG-11c ELECTRICAL WIRING DIAGRAM
For Models: GCG-11C, GCG-11BC, GCG-11-C31N*, GCG-11-BC31N*, GCG-11-PC31N*,GCG-11-WC31N*, GCG-11-ZC31N*, GCG-11-AC31N*,
GCG-11-SC31N*, GCG-11-2SC31N* (*G,I,M,7,J plug)
G-11c CIRCUIT DIAGRAM
For Models: G-11C,G-11BC, G-11-C31N*, G-11-BC31N* (*G,I,M,7, J plug)
A. Evaporator Fan
B. Power Supply for LED Lights
C1. On/Off Switch for Interior Light
C2. On/Off Switch for Canopy Light
D1. Interior Top LED Light
D2. Door Side LED Light
D3. Canopy LED Light
E. Thermostat
F. Condenser Fan
G. Overload Protector
H. Compressor
I. Capacitor
J. Compressor PTC
1615

Innovative DisplayWorks
G-11/GCG-11c
Instruction Manual
G-11c ELECTRICAL WIRING DIAGRAM
For Models: G-11C,G-11BC, G-11-C31N*, G-11-BC31N* (*G,I,M,7,J plug)
17

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To locate the distributor in your area go to: http://www.idw.global/contact/#distributors