IDW G-Series User manual

Models: Listed on Inside Cover
G-Series Cooler
Instruction Manual
RCM-VisID

Innovative DisplayWorks, Inc.
RCM-VisID
3
G-Series Cooler
Instruction Manual
For Future Reference
• This easy-to-use manual will guide you in getting the best use of your cooler.
• Remember to record the model number and the serial number. This information can be
found on the inside of your cooler.
• Keep your receipt with this manual for future warranty service.
Model #:
Serial #:
Date of Purchase:
RCM-77 Models:
RCM-VisID-N23EB
RCM-VisID-NA34B
Table of Contents
Parts & Identication Lists.........................4-5
Safety Instructions.................................... 6
Installation............................................. 7
Ambient Environment............................. 7
Preparation Prior to Operation .................. 7
Electrical Requirements .......................... 7
Leveling................................................ 8
Beverage Storage.................................... 8
Clamp Installation.................................... 8
Installation & Operation ............................ 9
Rechargeable Battery Instructions ................ 9
Maintenance .........................................10
Graphic Replacement ..............................10
Specications ........................................11
Flammable Refrigerant Warnings ................11
Troubleshooting.....................................12
Circuit Diagrams ....................................13
RCM-VisID

Instruction Manual
Innovative DisplayWorks, Inc.
RCM-VisID
4 5
Innovative DisplayWorks
offi ce 909.447.8254 • fax [phone] • toll free 877.307.2665 • www.idw.global
PARTS & IDENTIFICATION
Last Revised: June 29, 2020 5:22 PM
RCM-VisID
1
3
2
4
2
5
8
9
6
11
14
15
16
17
18
20
13
30
31
33
34
35
37
38
32
19
7
10
21
22
36
23
24
25
26
27
28
29
12
1. Cooler Cabinet
2. Power Cord Holder (2)
3. Transformer
4. Transformer Box
5. Grill Bracket
6. Outlet Pipe
7. Drip Pan Cover
8. Drip Pan
9. Compressor
10. Compressor Base
11. Thermostat
12. Condenser
13. Caster (2)
14. Base Support
15. Shell Base Support
16. Caster with Lock (2)
17. Condenser Fan Grill
18. Condenser Fan Supporter
19. Condenser Fan (2)
20. Wire Holder Cover
21. Power Cord Clip
22. Power Cord
23. Fan Connecting Line
24. Ground Line 1
25. Thermostat Connecting Line
26. Ground Line 2
27. Fan Grounding Line
28. Compressor Grounding Line
29. Lid
30. Evaporator Fan Cover (2)
31. Basket
32. Evaporator Baffl e
33. Evaporator Fan Cover
34. Evaporator Fan
35. Evaporator Fan Grill
36. Inner Frame
37. Inner Liner
38. Coolant Box (16)
Innovative DisplayWorks
offi ce 909.447.8254 • fax [phone] • toll free 877.307.2665 • www.idw.global
PARTS & IDENTIFICATION
Last Revised: June 29, 2020 5:22 PM
RCM-VisID
1. Cabinet
2. Power Cord Holder (2)
3. Transformer
4. Transformer Box
5. Compressor Room Holder Assembly
6. Outlet Pipe
7. Drip Pan
8. Compressor
9. Base
10. Thermostat
11. Condenser Fan
12. Condenser Fan Supporter
13. Condenser
14. Universal Caster (3)
15. Base Supporter
16. Shell Base Supporter (4)
17. Caster With Lock
18. Wire Holder Cover
19. Cord Clip
20. Power Cord
21. Thermostat Wire
22. Grounded Line
23. Fan Grounded Line
24. Compressor Grounded Line
25. Lid
26. Clip (2)
27. Basket
28. Evaporator Fan Battle
29. Evaporator Fan Cover
30. Evaporator Fan
31. Evaporator Fan Grill
32. Rim
33. Ice Packs (8)
34. Inner Liner
RCM-VisID-N23EB RCM-VisID-NA34B

Instruction Manual
Innovative DisplayWorks, Inc.
RCM-VisID
6 7
INSTALLATION
Installation of the cooler must be done according to applicable local codes or equivalent.
Ambient Environment
• Place cooler on an even surface to reduce
vibration and noise.
• To transport, do not tilt the cooler beyond
a 45 degree angle.
• Do not place cooler in direct sunlight or
near any heat sources.
• Do not place cooler in environment
temperatures that exceed 80°F.
• Do not place cooler in below normal
temperatures.
• Do not place cooler in extreme humid
environments, this may cause components
to rust.
• Do not place cooler near constant running
or splattering water, this may cause
immediate damage to refrigeration system.
• Must allow at least 4” between rear of
cooler and wall for proper ventilation and
heat dissipation of cooler.
• Do not place furniture or other articles with
sharp edges near the cooler in order to
prevent damage to the glass door.
• This cooler is for indoor use.
• Place unit in it’s  nal location, making certain
there is adequate ventilation in the room.
WARNING: Warranty is void if ventilation
is insuf cient.
Preparation Prior to Operation
Electrical Requirements
• Remove all packaging materials before
using cooler. This includes: foam pedestal,
adhesive tape (used to  x accessories) and
protective gaskets.
• Inspect cooler for concealed damage.
Immediately  le a claim with the freight
carrier if there is damage. IDW is not
responsible for damage incurred during
shipping.
• Cooler must remain unplugged in an
upright position for 1 hour prior to use.
• Clean the interior surface with a soft cloth
and lukewarm water before operation.
• Ensure that drain hose or hoses are
positioned in the pan.
• Remove plug and cord from inside the
lower rear of the cooler.
• The unit should be placed close enough
to the electrical supply so that extension
cords are not used.
• This model operates with a 110-120V/60Hz
power supply. Check the electrical outlet
for proper voltage.
• Dedicate one outlet for the use of the
cooler.
• Do not use an extension cord or any other
multiple connectors as this can lead to
compressor failure.
• If the cord is damaged, it must be replaced.
• For your safety, plug the unit into a
grounded wall outlet. Please check with a
certi ed electrician for details.
WARNING: Do not use extension cords.
WARNING: Compressor warranties are
void if compressor burns out due to low
voltage.
WARNING: Power cord ground pin must
NOT be removed!
1. When using this appliance, always follow the
basic safety precautions:
2. Read the entire User’s Manual before
operating this appliance.
3. Use this appliance only for its intended
purpose as described in this User’s Manual.
4. This cooler must be properly installed in
accordance with the installation instructions
before being used. See grounding
instructions.
5. IDW requires that a dedicated circuit be used
for the unit. Failure to do so voids warranty.
6. Never unplug your cooler by pulling on the
power cord. Always grasp the plug  rmly and
pull it straight out from the outlet.
7. Unplug your cooler before cleaning or
making any repairs.
Note: If for any reason this product requires
service, we strongly recommend that a
certi ed technician perform the service.
8. When disconnecting the power source, wait
at least 5 minutes to reconnect the power to
avoid damage to the compressor and the
cooling system.
9. Immediately repair or replace all electrical
cords that have become frayed or otherwise
damaged. Do not use a cord that shows
cracks or abrasion damage along its length,
the plug or the connector end.
10. Do not operate or store your cooler near or
around explosive fumes, gasoline or other
fl ammable vapors and liquids.
11. Do not use fl ammable liquids to clean unit.
12. Setting the temperature control to the 0
position does not remove power to the light
circuit, perimeter heaters, or evaporator fans.
13. The temperature control is factory set for
maximum performance.
14. To avoid damage to the casters, do not
transport the cooler on rough surfaces.
15. The battery may release poisonous gas or
explode if it is burned, broken or if air fl ow is
restricted.
16. Do not remove the battery cover.
SAFETY INSTRUCTIONS
PLEASE SAVE THESE
INSTRUCTIONS!
DANGER!
PROPER DISPOSAL OF THE
REFRIGERATOR
Pre-Caution, Non-Operating Coolers
Should Have:
1. Lid removed.
2. Baskets kept in place in order
to prevent any small child from
climbing inside cooler.
For Proper Disposal of Cooler:
Distributors/retailers need to contact
a quali ed service technician:
1. To recover all refrigerant from
the cooler
2. To remove the compressor
or remove the oil from the
compressor
Then the distributor/retailer can
contact their local metal recycling
center to pick up the remaining
cabinet, shelves, etc. By law, disposal
of hazardous wastes may be subject
to  nes and imprisonment under
the provisions of the environmental
regulations. For more information
please visit: http://www.epa.gov/
osw/hazard/index.htm
17. Do not touch the battery after the cooler has
been plugged in to avoid electric shock.

Instruction Manual
Innovative DisplayWorks, Inc.
RCM-VisID
8 9
LEVELING
• Place unit in a well ventilated area.
• WARNING: Warranty is void if ventilation is insuf cient.
• Unit must be leveled for proper operation, this will help prevent condensation.
• The cooler should be leveled front to back and side to side with a level.
INSTALLATION AND OPERATION
• Connect the power source. After 30 minutes of operation, the unit should show signs of
cooling.
• After the empty cooler has been operating for a period of 5 hours, the unit can be loaded
with product.
BEVERAGE STORAGE
• Leave adequate space between beverage cans to allow air
circulation
• This cooler is primarily for storing beverage cans and plastic
bottles. Avoid putting glass containers in this cooler.
• All beverage products should be properly sealed to avoid
leaking into the cooler.
CLAMP INSTALLATION
1. The clamp secures the
lid assembly to the main
body of the cabinet.
Locate the (2) notches on
the interior of the lid.
2. Snap the (2) bolts into the
notches of the lid.
4. Hook the (2) clamps onto the
center bar of the basket.
3. Snap the (2) bolts into the
notches of the lid.
LEVELING
• Place unit in a well ventilated area.
• WARNING: Warranty is void if ventilation is insuf cient.
• Unit must be leveled for proper operation, this will help prevent condensation.
• The cooler should be leveled front to back and side to side with a level.
INSTALLATION AND OPERATION
• Connect the power source. After 30 minutes of operation, the unit should show signs of
cooling.
• After the empty cooler has been operating for a period of 5 hours, the unit can be loaded
with product.
BEVERAGE STORAGE
• Leave adequate space between beverage cans to allow air
circulation
• This cooler is primarily for storing beverage cans and plastic
bottles. Avoid putting glass containers in this cooler.
• All beverage products should be properly sealed to avoid
leaking into the cooler.
CLAMP INSTALLATION
1. The clamp secures the
lid assembly to the main
body of the cabinet.
Locate the (2) notches on
the interior of the lid.
2. Snap the (2) bolts into the
notches of the lid.
4. Hook the (2) clamps onto the
center bar of the basket.
3. Snap the (2) bolts into the
notches of the lid.
INSTALLATION AND OPERATION
1. Connect the empty RCM to a Power Source for 12+ hours.
2. After the empty cooler has been operating for an initial period of 12 hours, the unit can then be
loaded with products*.
3. The cooler can then be unplugged and rolled to any high traf c retail location for up to 12 hours.
After 12 hours the unit must be plugged in again for an additional 12 hours. (The Re-Charge
cycle)
It is important to understand that the Re-Charge Cold Merchandiser (RCM) is designed to operate
differently than typical beverage coolers. Typical coolers circulate the cold the air inside the cabinet
to chill the beverages. The RCM does not follow this principle. The RCM freezes liquid  lled coolant
packs within the interior walls of the cabinet. It is important that these coolant packs are completely
frozen to ensure that the beverages will be kept at a cold temperature for the maximum amount
of time while the unit is unplugged and moved to the desired location. The initial time required
to freeze these coolant packs can be between 12 and 24 hours depending on the operating
environment.
*For best results, on initial set-up we recommend the RCM is allowed 24 hours to completely
freeze the coolant packs. Following this initial 24 hour “charge” the subsequent “recharge” time
will be much less. By following this extended initial freezing period, you will be ensuring that
consumers are receiving the coldest possible beverage for the best possible extended time
while the RCM is unplugged.
RECHARGEABLE BATTERY INSTRUCTIONS
The RCM features a rechargeable battery that powers the inner fan.
1. Upon  rst using the cooler, or when the cooler has not been operated for a long period of time, it
will take 12-18 hours for the battery to charge.
2. The RCM battery is a size N.
3. If the RCM is left plugged in for longer than 48 hours, it will reduce the lifetime of the
rechargeable battery.
BEVERAGE STORAGE
• Leave adequate space between beverage cans to allow air
circulation
• This cooler is primarily for storing beverage cans and plastic
bottles. Avoid putting glass containers in this cooler.
• All beverage products should be properly sealed to avoid
leaking into the cooler.

Instruction Manual
Innovative DisplayWorks, Inc.
RCM-VisID
10 11
CAUTION FLAMMABLE REFRIGERANT
• DANGER – Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired
Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
• CAUTION – Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult Repair
Manual/Owner’s Guide Before Attempting To Install or Service This Product. All Safety
Precautions Must be Followed.
• CAUTION – Risk Of Fire Or Explosion. Dispose Of Properly In Accordance With
Federal Or Local Regulations. Flammable Refrigerant Used.
• CAUTION – Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow
Handling Instructions Carefully. Flammable Refrigerant Used.
• CAREFUL - Handling, moving and operating of the refrigerator or freezer to avoid
either damaging the refrigerant tubing, or increasing the risk of a leak.
• CAUTION - Component parts shall be replaced with like components and that
servicing shall be done by factory authorized service personnel, so as to minimize the
risk of possible ignition due to incorrect parts or improper service.
DANGER – Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be
Repaired By Trained Service Personnel Only. Do Not Puncture Refrigerant Tubing.
CAUTION – Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult
Repair Manual/Owner’s Guide Before Attempting To Service This Product. All
Safety Precautions Must be Followed.
CAUTION – Risk Of Fire Or Explosion. Dispose Of Property In Accordance With
Federal Or Local Regulations. Flammable Refrigerant Used.
CAUTION – Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing;
Follow Handling Instructions Carefully. Flammable Refrigerant Used.
CAUTION FLAMMABLE - R600a Refrigerant
DANGER - Risque d'incendie ou d'explosion. Réfrigérant inflammable utilisé.
Pour être réparé que par un personnel de maintenance qualifié. Ne pas percer
réfrigérant Tubing.
ATTENTION - Risque d'incendie ou d'explosion. Réfrigérant inflammable utilisé.
Consultez manuel / guide de l 'utilisateur de réparation avant de tenter de
réparer ce produit. Toutes les précautions de sécurité doivent être respectées.
ATTENTION - Risque d'incendie ou d'explosion. Aliéner des biens conformé-
ment à la réglementation fédérales ou locales. Réfrigérant inflammable utilisé.
ATTENTION - Risque d'incendie ou une explosion due à la perforation de
tuyaux de réfrigérant; suivre les instructions de manipulation avec précaution.
Réfrigérant inflammable utilisé.
PRUDENCE INFLAMMABLE - R600a Réfrigérant
MODEL VOLUME(L)
RATED
VOLTAGE
RATED
CURRENT REFRIGERANT
RCM-VisID-N23EB
RCM-VisID-NA34B 2.12ft3110-120V/60Hz 1.3A R600/30g
NSF/ANSI-7: Beverage Cooler A refrigerator intended solely for the storage and/or display of
packaged beverage products that are non-potentially hazardous,
such as soda (pop), beer, and wine.
SPECIFICATIONS
GRAPHIC REPLACEMENT
1. Respectively, insert the (5)
plastic graphic tabs into
the slots of cooler panels.
2. Adjust accordingly.
MAINTENANCE Accessing Cooler Components:
1. Remove the basket from
the inside of the cooler.
2. Remove the baffl er from
the base of cooler.
6. Support the red plastic
base with one hand,
while turning the casters
away to release the base.
8. To re-assemble the
cooler, align the notch
at base with the power
cord. Then reverse steps
1-7.
5. Using a Phillips
screwdriver, unscrew (8)
screws from compressor
metal bracket.
7. Carefully lay plastic base
with compressor on the
fl oor.
4. Lean the body of the
cooler to access the
bottom of cooler. Using
a Philips screwdriver,
remove (2) screws from
the plastic cover of the
power cord.
3. Unwrap the power cord.

Instruction Manual
Innovative DisplayWorks, Inc.
RCM-VisID
12 13
XP - Power Plug
RT - Starting Relay
M2 - Condensing Fan
M - Compressor
SAT - Thermostat
F - Overload Protector
AD - Transformer
MI - Inner Fan
CIRCUIT DIAGRAM
For models: RCM-VisID-N23EB
CIRCUIT DIAGRAM
For models: RCM-VisID-NA34B
• Serial number from the interior wall of the
cooler
• Coolers’ installation address and contact
information
• Installation location hours and operation
• Nature of problem
• Any reports of power interruptions
• Recent service or maintenance completed
on the cooler
• Has the cooler been relocated from original
installation location
• Clear access to the cooler
• Coolers’ instruction manual
Information to provide to your qualifi ed service professional:
Situation Causes
Liquid fl owing noise within cooler • This is the sound of the cooling agent fl owing through the pipes.
Refrigeration system is shutdown for longer periods
of time while temperature inside is still very low
• This refrigerator is well insulated and can maintain a relatively
ambient temperature.
Condensation on door/lid • This may be due to a high indoor humidity or the cooler’s
temperature is set too low. Wipe the door dry with a towel.
Issues Solutions
Cooler is not working properly Please check power supply:
• Check the electrical outlet for power, and that the plug is properly inserted.
• Check to see if the circuit breaker is tripped or the fuse is blown.
• Check if the condenser is free of dirt and debris.
• Check for low voltage
Cooler is not keeping product cool • Provide ample space between all products to ensure proper circulation of air.
• Keep unit away from direct sunlight or other heating source.
• Keep the door closed as often as possible.
• Be certain the cooler is not touching external objects or walls.
Excessive noise • Be certain the cooler is placed on a level surface.
• Be certain the cooler is not touching external objects or walls.
Compressor turns on and off frequently • The room temperature is higher than normal.
• The door is not closed completely.
• The door gasket is not sealed properly.
• There is insuf cient clearance around the cooler.
• The thermostat is not set properly.
• The frequency of cycling will be reduced when all of the product reaches the
set temperature.
TROUBLESHOOTING
The following are NOT malfunctions:
1This refrigerator has been designed and manufactured according to National standards. If there
are any questions during use, refer to this operation manual to help troubleshoot problems.
2 When disposing of the cooler, please remove the door/lid and lock assembly to avoid children
accidentally becoming trapped inside the cooler.
Prior to calling service, check the following:
AFTER SALES SERVICE
Any product has the possibility of malfunction. Please observe the cooler’s operation and any
changes to product being stored. If there are any abnormal cases, refer to the table below. If there
is still no change after following the below instructions, please inform our service center in a timely
manner to avoid a further loss of the unit.

Innovative DisplayWorks, Inc.
8825 Boston Place, Rancho Cucamonga CA 91730
To locate the distributor in your area go to: http://www.idw.global/contact/#distributors